Knox Co. v. Perceptics

CourtCourt of Appeals of Tennessee
DecidedSeptember 30, 1998
Docket03A01-9803-CH-00089
StatusPublished

This text of Knox Co. v. Perceptics (Knox Co. v. Perceptics) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Knox Co. v. Perceptics, (Tenn. Ct. App. 1998).

Opinion

IN THE COURT OF APPEALS OF TENNESSEE

AT KNOXVILLE FILED September 30, 1998

Cecil Crowson, Jr. Appellate C ourt Clerk

KNOX COUNTY, TENNESSEE, ) EX REL., ) KNOX CHANCERY THOMAS H. SCHUMPERT, ) ) Plaintiff/Appellee ) NO. 03A01-9803-CH-00089 ) v. ) ) HON. SHARON BELL PERCEPTICS CORPORATION, ) CHANCELLOR a State of Tennessee Corporation, ) and ) NORTHROP GRUMMAN ) CORPORATION, a State of ) Delaware Corporation, ) ) AFFIRMED and Defendants/Appellant ) REMANDED

Lawrence F. Giordano and Jason G. Wolfkill, Knoxville, for Appellant Perceptics Corporation. John E. Owings and Mary Ann Stackhouse, Knoxville, for Appellee Knox County.

OPINION

INMAN, Senior Judge

Knox County filed this action on July 30, 1997 for damages and initially raised three

issues: (1) against Northrop Grumman Corporation for negligent repair or failure to repair a

computer system sold to Knox County by its predecessor, Perceptics; (2) against Perceptics

Corporation for breach of contract for delivery of an optical storage system and services

(hereinafter “the system”) for the Knox County Register of Deeds; and (3) against Perceptics

for breach of service maintenance contracts for the years 1993, 1994, 1995 and 1996, by

failing to provide a system that operated correctly and reliably.

I

The complaint alleges that on May 4, 1990, Knox County and Perceptics entered into

a contract for services wherein Perceptics agreed to deliver an optical storage and retrieval system and services for the Knox County Register of Deeds in accordance with the bid

documents. It was contemplated that the services to be performed by Perceptics would be

accomplished over a ten-month period ending March 1, 1991, with Knox County providing

data, specifications approval and information to Perceptics for adaptation and testing of the

software because Perceptics’ performance was dependent upon the County’s actions.

Pursuant to the terms of the contract, the deliverable Perceptics software was proprietary and

licensed to Knox County under a non-transferrable license restricting its use to the selected

hardware and solely for use by the County.

The contract is entitled: “Contract for Services.” In the Recitals, the contract

provides:

WHEREAS, Knox County requires a computer based, optical storage and retrieval system for the Knox County Register of Deeds office, and Knox County recognizes the need to establish such a system and therefore desires to take advantage of Perceptics software (as modified specifically for Knox County’s use), hardware and expertise which will not only result in a savings to Knox County but will facilitate the storage and retrieval of the vital records contained within the Knox County Register of Deeds office, and

WHEREAS, Perceptics has experience in the design, installation, and maintenance of computer-based optical storage and retrieval systems, and

WHEREAS, Perceptics and Knox County are mutually desirous that Perceptics make available operational software systems, hardware, and maintenance on the terms contained in this agreement.

* * *

It is estimated that the services to be performed by Perceptics hereunder shall be accomplished over a ten month period . . . . Data, specifications approval, and information required by Perceptics for adaptation and testing of the software will be provided by Knox County on a timely basis in a usable form, since Perceptics’ performance and delivery of tasks is dependent upon availability of such actions.

(Emphasis added.)

Paragraph V requires Perceptics to provide full maintenance of the system for twelve

months, and changes for the following five (5) years are also governed by the contract.

Under “Software Update Addendum A,” the contract provides:

Perceptics Corporation shall supply software update services . . . . These services cover updates and support for software included with an integrated system provided by Perceptics . . . . Perceptics warrants that services will be performed in a good workmanlike manner.” (Emphasis added.)

2 It is also provided that the warranty for services is “in lieu of all other warranties expressed

or implied, including warranties of merchantability and fitness for a particular purpose.”

Exhibit A to the contract, entitled “Proposed Solution,”provides that a predominant

part of this contract involves design by Perceptics to ensure that the needs of the Register of

Deeds and the public are being met. Perceptics proposed a “phased approach to the design

of a Document Image Management System for the Knox County Register of Deeds’ office”

. . . in order to provide “a cost-effective program for indexing, scanning and retrieval without

disrupting existing operations . . . and . . . to fully automate the operation of the office for

greatly improved efficiency for much better service to the public.” In its contract for services

Perceptics acknowledged that

The information obtained from the operation of Phase I system will be very valuable in determining the final specifications for the Phase II expansion of the system. Analysis of the usage of the index and retrieval workstations will help to determine the total number of workstations to adequately serve the public and the Register’s office when the imaging system is fully operational.

The contract requires the purchase of a license or “right to use” the software. The

“right to use” the software is extended to Knox County under a “non-transferrable license

restricting its use to the selected hardware and solely for use by the County and associated

agencies and/or governmental agencies within Knox County on deeds, maps, and records

within the Knox County Register’s office.” The license is governed by the license

agreements, and Knox County does not receive “title” to the software.

The contract has two phases. Each phase has a pricing index and a maintenance

component. The pricing is not broken out by hardware versus software licenses. Instead,

Perceptics priced the hardware and licensing as a unit. The contract extends to Knox County

the right to use the software under a non-transferrable license restricting its use to the County

and the selected hardware.

The completion date of the contract, as amended, was August 2, 1991, but with service

maintenance agreements for the continuation, completion and enhancement of the system in

1992, 1993, 1994, 1995 and 1996. As late as June 1996, the system had allegedly not

performed as expected.

Northrop Grumman acquired Perceptics Corporation and sought to repair and

complete the Knox County system. A later completion date of March 1997 was agreed upon,

3 at which time the system was to be in full compliance with the terms of the contract. When

the defendants were unable to bring the system up to the alleged performance requirements,

or even to a minimal operating standard consistent with the Register’s duties, the County filed

this suit for damages.

Perceptics moved to dismiss Knox County’s second cause of action, which alleged

breach of contract to supply the computer system, pursuant to Tenn. R. Civ. P. 12.02(6), on

the ground that the four-year statute of limitations for breach of sales contracts under T.C.A.

§ 47-2-725(1) (1996) bars that claim. The Chancery Court denied the motion but granted

Perceptics’ motion to pursue an interlocutory appeal to this Court. We granted Perceptics’

motion for interlocutory appeal and now have before us for de novo review the Chancery

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