KLUENDER v. UNITED STATES LIABILITY INSURANCE CO., INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedMarch 21, 2025
Docket2:22-cv-03650
StatusUnknown

This text of KLUENDER v. UNITED STATES LIABILITY INSURANCE CO., INC. (KLUENDER v. UNITED STATES LIABILITY INSURANCE CO., INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
KLUENDER v. UNITED STATES LIABILITY INSURANCE CO., INC., (E.D. Pa. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

J’AMY KLUENDER, CIVIL ACTION Plaintiff,

v.

UNITED STATES LIABILITY NO. 22-3650 INSURANCE CO., INC., Defendant.

MEMORANDUM

J. Hodge March 21, 2025 Plaintiff J’Amy Kluender (“Plaintiff”) initiated the present suit against United States Liability Insurance Co., Inc. (“USLI”, “Defendant”). Plaintiff filed an Amended Complaint on March 13, 2023 (ECF No. 21) and filed a Second Amended Complaint (“Complaint”) on March 24, 2023. (ECF No. 28.) In the Complaint, Plaintiff asserts claims under the Americans with Disabilities Act (“ADA”) (Count One), the Family and Medical Leave Act (“FMLA”) (Count Two), the Pennsylvania Human Relations Act (“PHRA”) (Count Three),1 and wrongful termination in violation of the Public Policy of the Commonwealth of Pennsylvania (18 P.S. § 4953) (Count Four).2 Before the Court is Defendant’s Motion for Summary Judgment. (ECF No. 87.) Plaintiff opposes the Motion. (ECF No. 92.) For the reasons set forth below, Defendant’s Motion is granted.

1 The Court notes that Plaintiff includes three identical subclaims—retaliation, discrimination, and failure to accommodate—under Counts One (ADA) and Three (PHRA). 2 Plaintiff’s wrongful termination claim (Count Four) was dismissed with prejudice on Defendant’s partial motion to dismiss on March 27, 2024. (ECF No. 85.) I. FACTUAL BACKGROUND3 Plaintiff began working as an Errors and Omissions Claims Examiner (“Claims Examiner”) in the Claims Department of USLI on June 1, 2015 for Defendant. (ECF No. 28 ¶ 18; see also ECF No. 89 ¶ 2.) Plaintiff maintained the title and role of Claims Examiner throughout her employment

with the Defendant and reported to different supervisors during this time. In 2018, Plaintiff reported to Professional Team Leader David Muir and did so through January 2020. (See ECF No. 89 ¶ 7.) In January 2020, following Muir’s retirement, Plaintiff began reporting to Interim Professional Team Leader Lisa Coniglio and James Scalise, Executive Vice President and Chief Claims Officer. (See ECF No. 89 ¶ 17.) In May 2020, Plaintiff began reporting to Jennifer Haeberle, Professional Claims Teams Leader, who reported to Scalise. (ECF No. 28 ¶ 21; ECF No. 89 ¶ 20–21.) On January 7, 2018, Plaintiff was diagnosed with thyroid cancer. (ECF No. 28 ¶ 22.) Following her diagnosis, Plaintiff informed her then-supervisor, David Muir, Scalise, and other employees, of her diagnosis. (ECF No. 28 ¶¶ 23–24.) Beginning in January of 2018, Plaintiff

worked from home for approximately two weeks as an accommodation for her disability. (ECF No. 28 ¶ 26.) On January 30, 2018, Plaintiff went on approved FMLA leave (“FMLA Leave 1”) (ECF No. 28 ¶ 27.) Plaintiff returned to work on February 14, 2018. (ECF No. 28 ¶ 29.) Plaintiff took FLMA leave again beginning on April 1, 2018 (“FMLA Leave 2”). (ECF No. 28 ¶ 30.) She returned to work on April 30, 2018. (ECF No. 28 ¶ 32.) Following Plaintiff’s return from work on April 30, she alleges she was unjustly criticized regarding her performance. (ECF No. 28 ¶ 34.) Defendant states that Plaintiff received a 3% salary increase in 2018, along with a $5,500 annual discretionary bonus. (ECF No. 87-2, at 10–11.)

3 The Court adopts the pagination supplied by the CM/ECF docketing system. On or about January 4, 2020, Plaintiff alleges that Defendant failed to promote her to Professional Lines Team Leader.4 (ECF No. 28 ¶ 35.) Plaintiff alleges that she was not promoted due to her disability, her seeking reasonable accommodations, and for her use of FMLA leave. (ECF No. 28 ¶ 40.) On March 4, 2020, Plaintiff attended a business claims meeting where she was

“combative” and “her tone and body language [were] unprofessional and disruptive.” (ECF No. 87-2, at 11.) Plaintiff admitted to this behavior. (Id.) On March 9, 2020, Defendant placed Plaintiff on a sixty-day improvement plan based on how she behaved during a meeting on March 4, 2020. (ECF No. 28 ¶ 47.) On May 10, 2020, Plaintiff was, again, not promoted to Professional Lines Team Leader.5 (ECF No. 28 ¶ 53.) Again, Plaintiff alleges that she was not promoted due to her disability, her seeking reasonable accommodations, and for her use of FMLA leave. (ECF No. 28 ¶ 59.) Around this time, Defendant assigned Plaintiff to what she describes as “more work than she was able to complete,” and alleges that non-disabled employees were not given the same amount of work. (ECF No. 28 ¶ 61.) On August 4, 2020, Plaintiff emailed Jeanie Rodgers, an employee in the Defendant’s

Employee Benefits Department, stating that Plaintiff’s doctor was placing her on FMLA leave effective immediately (“FMLA Leave 3”). (ECF No. 28 ¶ 62.) On October 27, 2020, Plaintiff emailed Rodgers again informing her that she was cleared by her physician to return to work on November 2, 2020, and attached a doctor’s note. (ECF No. 28 ¶ 65.) Plaintiff asked Rodgers to share the doctor’s notes with Plaintiff’s supervisors. Rodgers responded saying she would be in contact with Plaintiff’s supervisors. (ECF No. 28 ¶ 66–67.) Plaintiff returned from FMLA Leave 3 on November 2, 2020.

4 This role was not posted so Plaintiff did not have the opportunity to apply. (ECF No. 28 ¶ 36.) Plaintiff alleges she would have applied if the position had been posted. (ECF No. 28 ¶ 37.) 5 This role was not posted so Plaintiff did not have the opportunity to apply. (ECF No. 28 ¶ 54.) Plaintiff alleges she would have applied if the position had been posted. (ECF No. 28 ¶ 55.) On November 6, 2020, Plaintiff emailed her supervisor a note from her physician which stated that Plaintiff was cleared to return to work for 35 hours a week. (ECF No. 28 ¶ 69; ECF No. 87-3, at 209.) Plaintiff did not receive a response to this email. (ECF No. 28 ¶ 70.) Upon her return, Plaintiff was required to make-up missed work and was assigned new work, some of which was

transferred from colleagues. (ECF No. 28 ¶ 71–72.) Plaintiff alleges that she was expected to complete more tasks, duties, and responsibilities “in the same timeframe as she would have been expected to complete the work had she not taken a leave of absence.” (ECF No. 28 ¶ 74.) Plaintiff also alleges that Defendant failed to accommodate her 35-hour work week. (ECF No. 28 ¶ 77.) On December 4, 2020, Plaintiff received a smaller bonus than she had received in the two (2) prior years of her employment. (ECF No. 28 ¶ 78.) Plaintiff asserts that this smaller bonus amount was because of her disability, requests for accommodation, and use of protected leave. (ECF No. 28 ¶ 79.) On December 10, 2020, Plaintiff sent an email to her supervisor, Haeberle, stating “Due to the scheduling of our training class over the lunch hour, I will use my lunch hour at the end of the

day and log off at 4. This will allow me to accommodate my work restrictions while also participating in scheduled training.” (ECF No. 28 ¶ 80.) As stated in the Complaint, Haeberle responded that she had “noted” this. (ECF No. 28 ¶ 80.) On December 14, 2020, as Plaintiff’s then-supervisor Haeberle was communicating via email with her immediate past supervisor Coniglio, Plaintiff alleges she was unjustly criticized in a communication from Coniglio to Haeberle which said “[Plaintiff] does not work more than 35 hours. [Plaintiff] is at a 3 in that regard not a 5.” (ECF No. 28 ¶ 81.) On that same day, Plaintiff had a performance review meeting with Haeberle and Coniglio where she claims she was unjustly criticized on her performance and was told she had a bad attitude. (ECF No. 28 ¶ 83.) Plaintiff added in her Complaint that her accomplishments and positive client feedback were downplayed. (ECF No. 28 ¶ 84.) Defendant alleges, however, that Plaintiff received a positive performance evaluation and “in various categories, Haeberle gave [Plaintiff] higher ratings that [Plaintiff] gave herself.” (ECF No. 87-2, at 12.)

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