K&L PROPERTIES, LLC v. KEYBANK, N.A., KEYBANK REAL ESTATE CAPITAL, KCM PAYMENT CLEARING, and WELLS FARGO BANK, N.A., as Trustee for the Registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10 Commercial Pass Through Certificates Series 2021-SBC10

District Court, E.D. Pennsylvania·Decided February 6, 2026·No. 2:24-cv-05696·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

K&L PROPERTIES, LLC, CIVIL ACTION Plaintiff,

v.

KEYBANK, N.A., NO. 24-5696 KEYBANK REAL ESTATE CAPITAL, KCM PAYMENT CLEARING, and WELLS FARGO BANK, N.A., as Trustee for the Registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10 Commercial Pass Through Certificates Series 2021-SBC10, Defendants.

MEMORANDUM

HODGE, J. February 6, 2026 I. INTRODUCTION Plaintiff K&L Properties, LLC (“Plaintiff”) brings one claim in its Second Amended Complaint (ECF No. 22) against Defendants Wells Fargo Bank, N.A. as Trustee for the Registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10 Commercial Pass Through Certificates Series 2021-SBC10 (“Wells Fargo”), KeyBank N.A. (“KeyBank”), KeyBank Real Estate Capital (“Key Capital”), and KCM Payment Clearing (“KCM,” and together with KeyBank and Key Capital, the “KeyBank Entities,” and collectively with Wells Fargo, the “Defendants”) for damages pursuant to the Mortgage Satisfaction Act, 21 P.S. § 721-1, et seq. (“MSA”). Presently before the Court is Defendants’ Motion to Dismiss (ECF Nos. 24, 25 (the “Motion”)). For the reasons that follow, Defendants’ Motion is granted. II. BACKGROUND A. Factual Background1 Taking the allegations in the Second Amended Complaint as true, the relevant facts are as follows. On March 29, 2012, Plaintiff entered into a $750,000 mortgage with BNB Bank National Association for Plaintiff’s property at 312 Market Street, Unit A, Philadelphia, PA 19106

(“Plaintiff’s Property”). (ECF No. 22 ¶¶ 7–9; ECF No. 22-1 at 2–12.) The mortgage was recorded in the Department of Records for the City of Philadelphia on April 13, 2012 at Document ID No. 52471058 (the “Mortgage”). (ECF No. 22 ¶ 9.) The Mortgage was last assigned to Wells Fargo on June 18, 2021, and recorded in the City of Philadelphia on September 20, 2021 at Document ID No. 53881261 (the “Assignment”). (Id. ¶ 10; ECF No. 22-2 at 2–5.) Beginning in or about 2014 and thereafter, the KeyBank Entities acted on behalf of Wells Fargo as their agents for purposes of administering all aspects of the Mortgage. (ECF No. 22 ¶ 11.) In acting as the mortgage servicer for Wells Fargo, the KeyBank Entities handled all communications with Plaintiff pertaining to the Mortgage and processed all payments of principal, interest, costs, and other fees arising from the Mortgage. (Id. ¶¶ 11, 13, 15.) Plaintiff’s access to

information related to the Mortgage was limited to the KeyBank Entities’ online portal. (Id. ¶ 14.) Plaintiff did not receive any communications from Wells Fargo or any of its predecessors in interest and dealt exclusively with the KeyBank Entities for purposes of administration of the Mortgage. (Id. ¶ 12.) In or about December of 2022, Plaintiff’s Property suffered an insurable loss. (Id. ¶ 16.) Plaintiff dealt exclusively with the KeyBank Entities in connection with the payment of insurance proceeds, which the KeyBank Entities held in escrow until Plaintiff met certain requirements. (Id.

1 The Court adopts the pagination supplied by the CM/ECF docketing system. ¶¶ 16–17.) The KeyBank Entities referred to themselves as the “mortgagee” of the Mortgage during the insurance claim process. (Id. ¶ 13; ECF No. 22-3 at 2–3.) Plaintiff advised the KeyBank Entities of its intention to pay off the Mortgage in December 2023. (ECF No. 22 ¶ 18; ECF No. 22-4 at 5.) On December 28, 2023, the KeyBank Entities

generated a payoff statement, which included a lien release fee in the amount of $1,500. (ECF No. 22 ¶¶ 19, 20; ECF No. 22-4 at 4.) When Plaintiff asked the KeyBank Defendants about the lien release fee, the KeyBank Entities advised Plaintiff that the fees imposed upon payoff of the Mortgage were costs involved for legal counsel to, among other things, “review[] all recorded Assignments of the Mortgage and Assignments of Leases and rents to confirm that all prior assignments were properly recorded and lead to the ultimate lender that held the loan at payoff,” “prepare[] a release of the Mortgage and Assignment of Leases and Rents,” “submit[] for recording the original release of Mortgage and Assignment of Leases and Rents,” “pay[] for the recording fees related to the recording of the release documents,” and “handle[] any possible recording issues to ensure that all release documents get properly recorded.” (ECF No. 22 ¶ 21; ECF No. 22-4 at

3.) On or about January 3, 2024, Plaintiff tendered payment in full of all amounts due under the Mortgage to the KeyBank Entities through a combination of the insurance proceeds held in escrow by the KeyBank Entities and Plaintiff’s own funds. (ECF No. 22 ¶ 22.) The KeyBank Entities accepted payment in full and removed Plaintiff’s access to the Mortgage on their online portal. (Id. ¶ 23.) The payoff statement included Jessi Mendenhall of Key Capital and Key Capital’s address at 11501 Overlook Street, Suite 300, Overland Park, KS 66211. (Id. ¶ 35; ECF No. 22-7 at 2.) In or about February of 2024, Plaintiff exchanged emails with the KeyBank Entities to determine the status of the preparation and filing of the required satisfaction of mortgage but did not receive an answer. (ECF No. 22 ¶ 25.) On June 6, 2024, after the KeyBank Entities had still not filed the satisfaction of mortgage, Plaintiff mailed notice and demand (the “Notice”) to Key Capital and KCM at 11501 Overlook

Street, Suite 300, Overland Park, KS 66211 via certified mail, return receipt requested, to present a mortgage satisfaction for recording to avoid a penalty under the MSA. (Id. ¶¶ 26, 36; ECF No. 22-5 at 2–3; ECF No. 22-6 at 2.) Defendants did not file the mortgage satisfaction until October 4, 2024, which was about two weeks after the initial complaint in this matter was filed and 120 days after Plaintiff mailed the Notice to Key Capital and KCM. (ECF No. 22 ¶ 27; ECF No. 25-2 at 3– 8.) The October 2024 mortgage satisfaction was signed by Gina Sullivan, Senior Vice President of KeyBank, “as Authorized Agent for Wells Fargo Bank, N.A., as Trustee for the registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10, Commercial Mortgage Pass- Through Certificates, Series 2021-SBC10.” (ECF No. 25-2 at 5–6, 8.) B. Procedural History

On September 17, 2024, Plaintiff filed its original complaint in the Court of Common Pleas for Philadelphia County, Pennsylvania against only the KeyBank Entities under the caption K&L Properties, LLC v. KeyBank, N.A. et al., Case No. 240901659. On October 24, 2024, Defendants filed a notice of removal to this Court. (ECF No. 1.) On October 31, 2024, the KeyBank Entities filed a motion to dismiss the original complaint. (ECF Nos. 2, 3.) Plaintiff filed its First Amended Complaint on November 18, 2024, adding Wells Fargo as a defendant for the first time. (ECF No. 12.) On January 10, 2025, Defendants filed a Second Motion to Dismiss. (ECF No. 15.) On January 17, 2025, Plaintiff filed a Motion to Amend the First Amended Complaint (ECF No. 16), which this Court granted on April 17, 2025 and denied Defendants’ Second Motion to Dismiss as moot. (ECF No. 21.) On April 21, 2025, Plaintiff filed a Second Amended Complaint, which is the operative complaint here and brings a sole count for violation of the MSA. (ECF No. 22.) Defendants moved to dismiss the Second Amended Complaint on May 5, 2025. (ECF No. 24.) III. LEGAL STANDARD

Rule 12(b)(6) of the Federal Rules of Civil Procedure provides for dismissal of claims that fail to state a claim upon which relief may be granted. To survive a motion to dismiss, a complaint must contain sufficient facts that, when accepted as true and considered in the light most favorable to the plaintiff, state a facially plausible claim. Bell Atl. Corp. v.

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K&L PROPERTIES, LLC v. KEYBANK, N.A., KEYBANK REAL ESTATE CAPITAL, KCM PAYMENT CLEARING, and WELLS FARGO BANK, N.A., as Trustee for the Registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10 Commercial Pass Through Certificates Series 2021-SBC10, (E.D. Pa. 2026).

K&L PROPERTIES, LLC v. KEYBANK, N.A., KEYBANK REAL ESTATE CAPITAL, KCM PAYMENT CLEARING, and WELLS FARGO BANK, N.A., as Trustee for the Registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10 Commercial Pass Through Certificates Series 2021-SBC10 (K&L PROPERTIES, LLC v. KEYBANK, N.A., KEYBANK REAL ESTATE CAPITAL, KCM PAYMENT CLEARING, and WELLS FARGO BANK, N.A., as Trustee for the Registered Holders of Sutherland Commercial Mortgage Trust 2021-SBC10 Commercial Pass Through Certificates Series 2021-SBC10) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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