Khurana v. CitiMortgage CA1/3

CourtCalifornia Court of Appeal
DecidedJune 29, 2022
DocketA161003
StatusUnpublished

This text of Khurana v. CitiMortgage CA1/3 (Khurana v. CitiMortgage CA1/3) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Khurana v. CitiMortgage CA1/3, (Cal. Ct. App. 2022).

Opinion

Filed 6/29/22 Khurana v. CitiMortgage CA1/3

NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION THREE

ANITA KHURANA et al., Plaintiffs and Appellants, A161003 v. CITIMORTGAGE, INC., (Contra Costa County Super. Ct. No. C17-00101) Defendant and Respondent.

In January 2017, Anita and Mahesh Khurana (the Khuranas) sued CitiMortgage, Inc. (Citi) for failing to appoint an adequate single point of contact to handle their request for a modification of their home loan. The Khuranas sought damages and an injunction preventing non-judicial foreclosure pursuant to causes of action for negligence, unfair business practices and violations of the Homeowner Bill of Rights, commonly referred to as the HBOR. (Civ. Code, §§ 2920.5, 2923.4–2923.7, 2924, 2924.9–2924.12, 2924.15, 2924.17–2924.20; references to an undesignated statute are to the Civil Code.) Almost three years later, in December 2019, the Khuranas sought leave to file an amended complaint in order to allege a new claim for fraud. The trial court denied the Khuranas leave to amend and granted Citi summary judgment. We affirm.

1 FACTUAL AND PROCEDURAL BACKGROUND I. Undisputed Facts Pertaining to The Khuranas’ Loan In October 2006, the Khuranas obtained a $1,080,000 loan from Argent Mortgage Company, which was evidenced by a promissory note and secured by a deed of trust encumbering the Khuranas’ property in San Ramon (the property). Citi became the mortgage servicer for the Khuranas’ loan in 2008 and continued in that role while the beneficial interest in the loan was assigned several times. In January 2009, the Khuranas were granted a loan modification, but they failed to make their modified loan payments after May 2009. In May 2015, a notice of default was recorded against the property, which stated that the Khuranas’ loan was in arrears in the amount of $546,287.94. At the time, the beneficiary of the deed of trust was U.S. Bank National Association as trustee for Citigroup Mortgage Loan Trust Inc. Asset-Backed Pass-Through certificates, Series 2007-AMC2 (Citigroup). In September 2015, the Khuranas filed a voluntary petition for Chapter 13 bankruptcy. With the assistance of counsel, they obtained relief from the automatic bankruptcy stay and applied to Citi for another loan modification. Citi denied that request in a letter dated April 26, 2016. The letter outlines why the Khuranas did not qualify for the “Citi Supplemental Modification Program” or the “Governments Home Affordable Modification Program,” and notified them of their right to appeal within 30 days. Citi encouraged the Khuranas to call Citi to discuss their options and secure assistance. In October 2016, the bankruptcy court approved the Khuranas’ Chapter 13 Plan, which proposed surrendering their property to allow Citigroup and two other secured creditors to exercise their rights against it as collateral.

2 In November 2016, Citigroup’s agent issued a notice of trustee’s sale, which stated that the total unpaid balance due on the Khuranas’ loan was $1,699,516.85, and that a sale of the property was scheduled for January 4, 2017. This notice was recorded on November 30, 2016. On December 23, 2016, Anita Khurana sent an email to Citi requesting another loan modification. Citi employee John Blume sent an email response that day, which included a list of documents the Khuranas were required to submit to complete an application. Blume stated that unless the Khuranas’ “hardship” circumstances had changed, the outcome of another review would be the same as the review that Citi completed in April. Blume also stated that time was of the essence and the necessary documents had to be uploaded and verified at least seven days before the pending foreclosure sale. On the afternoon of December 28, 2016, the Khuranas sent an email to Citi, which attached documents the Khuranas submitted to support their request for a loan modification. That day, Blume had two telephone conversations with Anita Khurana. During the first conversation, Blume confirmed receipt of the Khuranas’ documents and Anita stated that she expected her income to increase in January. During the second conversation, Blume advised Anita of additional information or corrections to the documents that would need to be submitted by the Khuranas before a review of their application could be completed. On December 30, Citi employee Heather Smith called Anita Khurana and notified her that Citi was “unable” to postpone the foreclosure sale because all documents required for a loan modification review had not yet been submitted. On January 4, 2017, Anita Khurana filed a voluntary petition for Chapter 7 bankruptcy. Anita completed the petition without an attorney and filed it for the purpose of delaying a foreclosure sale. The trustee’s sale

3 scheduled for January 4, 2017, did not take place. As best we can determine from the record, the Khuranas have not cured the default of their loan and they continue to reside at the property. II. The Present Action A. The Complaint On January 11, 2017, the Khuranas filed a complaint against Citi, which alleges the following facts: In August 2016, the Khuranas informed their account representative at Citi, John Blume, that they wanted to “apply for a foreclosure prevention alternative,” and that “they would be experiencing increased income which they’d like considered as part of a loss mitigation application.” In December, the Khuranas had not received an application to fill out, so they contacted Blume again, who advised them that their application materials had to be submitted and uploaded no later than December 28. The Khuranas alleged that they “diligently obtained all applicable items” and emailed them to Citi on the afternoon of December 28, 2016. Later that day, Blume confirmed receipt of the application but also informed the Khuranas that because the application was not received on December 27, the foreclosure sale would not be postponed. During the call, Blume reviewed the Khuranas’ “submission” with them and “[m]ost everything was correct,” although they needed to make “very minimal amendments.” Then Blume informed the Khuranas that he was leaving the office and would not look at their materials. Nevertheless, the Khuranas corrected errors in their documents and submitted them to Citi. They received emails from Citi on December 30, 2016, and January 3, 2017, which “indicated” that the material they had submitted was being reviewed. On January 3, they called and emailed Blume but were unable to reach him. As the sale was not postponed,

4 Anita Khurana “was forced to file bankruptcy to ensure her property was not lost to foreclosure.” Purporting to state five distinct causes of action, the Khuranas alleged that Citi: (1) violated the HBOR by failing to provide a single point of contact to coordinate the Khuranas’ documents and assess them for a foreclosure prevention alternative (§ 2923.7, subds. (b)(1)–(2)); (2) violated the HBOR by failing to provide a single point of contact with the ability and authority to stop foreclosure proceedings (§ 2923.7, subd. (b)(5)); (3) committed negligence per se by failing to provide an adequate single point of contact as required by the HBOR (§ 2923.7); (4) committed negligence per se by failing to maintain policies and procedures reasonably designed to assist delinquent borrowers and provide them with accurate information as required by 12 C.F.R. part 1024.40

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Bluebook (online)
Khurana v. CitiMortgage CA1/3, Counsel Stack Legal Research, https://law.counselstack.com/opinion/khurana-v-citimortgage-ca13-calctapp-2022.