Khoa Hoang v. Prince George’s County, et al.

District Court, D. Maryland·Decided August 24, 2026·No. 8:23-cv-01272·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

KHOA HOANG, ) ) Plaintiff, ) ) v. ) Civ. No. 23-cv-01272-JMC ) PRINCE GEORGE’S COUNTY, et al, ) ) ) Defendants. ) __________________________________________)

MEMORANDUM OPINION AND ORDER

Plaintiff, Khoa Hoang, (“Plaintiff”) initiated the present lawsuit on May 15, 2023, against Defendants Prince George’s County (“PG County” or “Defendant”) and AWE-AR Iverson Mall, LLC (“Iverson Mall”).1 (ECF No. 1). The matter arises from PG County’s alleged failure to issue Plaintiff a Use and Occupancy permit (the “U & O permit”) necessary to open a nail salon at the Iverson Mall. See id. Plaintiff asserts four claims against PG County. They include alleged violations of 42 U.S.C. § 1983 based on equal protection (“Count I”); 42 U.S.C. § 1983 based on substantive due process (“Count II”); Article 24 of the Maryland Declaration of Rights based on Equal Protection and substantive due process (“Count III”); and 42 U.S.C. § 1983 based on failure to train (“Count IV”). See generally id. Presently pending before the Court is Defendant’s Motion for Summary Judgment (the “Motion”) (ECF No. 78). The motion is fully briefed with respect to Count I and Count IV (ECF Nos. 78, 80, 83, 84, 85), and no hearing is necessary. See Loc. R. 105.6 (D. Md. 2025). For the reasons that follow, the Motion will be GRANTED in part and DENIED in part pending additional briefing.

1 In a Memorandum Opinion and Order dated September 5, 2024, this Court granted Defendant Iverson Mall’s motion to dismiss with prejudice. (ECF Nos. 35, 36). I. BACKGROUND2 On May 24, 2018, Plaintiff, an Asian-American immigrant, executed a lease with the Iverson Mall to open a company known as “VIP Nails & Spa Inc.,” doing business as VIP Nails. (Hoang Deposition, ECF No. 85 at 25-26).3 Plaintiff’s leased space had no direct customer access

to the outside parking area. Id. At the time of contracting, the leased space was not yet ready for operation and required internal construction. Id. at 32. In preparation to open the salon for operation, Plaintiff hired Aurora Architects, LLC and initiated the process to obtain necessary permits through PG County’s Department of Permitting and Inspections Enforcement (the “DPIE”). Id. at 32-33. The architect and other contractors worked together to construct alterations to the leased space needed to function as a nail salon. Id. at 33. However, in order to lawfully operate the salon, Plaintiff needed to obtain a final U & O permit. (ECF No. 1). During the building process, DPIE inspectors periodically came to the property to evaluate compliance with the County’s regulations. (ECF No. 85 at 32-33). Passing these inspections is necessary for approval to move to the next phase of building and closer toward

receiving an approved permit. See id. If the DPIE inspector concluded that the construction was not approvable, the inspector would indicate a “failed” status. Id. at 34. If Plaintiff received a fail, he would have to ensure changes were made until the DPIE inspector approved them and issued a “pass.” Id. at 34-35. It is undisputed that Plaintiff received the necessary permits to initiate the construction process and passed each phase prior to a final inspection. There is only one permit at issue: a final U & O permit.

2 The facts described herein are available for review by way of an agreed upon Joint Appendix. (ECF No. 85). The record before the Court is well-developed. The Court has streamlined certain details into the narrative presented below based on the background necessary to assess the instant Motion. 3 When the Court cites to a specific page number or range of page numbers, the Court is referring to the page numbers provided in the electronic filing stamps located at the top of every electronically filed document. If there are none, the Court is referring to the page number of the PDF. On June 27, 2019, the DPIE sent Mr. Charles Montgomery to perform a final inspection, which was the last step necessary to issue the final U & O permit Plaintiff needed to open his salon. Id. at 36-37. After another Final Inspection on July 2, 2019, Plaintiff expected to receive a U & O permit in the mail. Id. at 39-40. However, two months passed, and Plaintiff did not receive his

permit. Id. at 40. Plaintiff called the DPIE to inquire about his U & O permit status, at which point they advised him that the U & O was available, but there was no effective date affiliated with it, so they could not issue it. Id. It is now undisputed that the internal DPIE system suffered from some kind of glitch, which prevented DPIE employees from overriding the system. It is further undisputed that Plaintiff’s file contained a note indicating that his permit could not be issued because of a broader issue showing the Iverson Mall also lacked approval. That is, because Iverson Mall itself did not have all the necessary permits to operate, its tenants could not be issued final U & O permits. Plaintiff understood the defect required some action on Iverson Mall’s behalf, so he “took his word and…[waited] thinking that….Iverson Mall is correcting it.” Id. at 41. Two more months

passed, and Plaintiff called back in November, at which point he was advised that the permit was still not available. Id. Plaintiff continued to wait, but the COVID-19 pandemic began to spread in March of 2020, causing a national shutdown. Id. at 43. During COVID, Plaintiff ceased efforts to follow up with the DPIE about his permit status until September because the mall was closed. Id. at 44. Plaintiff later learned that Iverson Mall itself did not have a U & O. DPIE employee Lauren Clagett later testified about the DPIE system which prevented Plaintiff from obtaining his permit. Id. at 334. She indicated that the owner of the Iverson Mall did not have a U & O, meaning the DPIE was technically unable to issue the individual tenants a U & O because the owner did not have one. Id. In one conversation with a DPIE representative, which took place on a date that is unclear, the DPIE advised Plaintiff that because the mall was “not up to code,” they could not issue the permit Plaintiff wanted. Id. at 45. Defects at the mall included an escalator and elevators that were not operational, a parking lot that was locked, and other various issues that “that would

prevent them to have—to allow to open the business.” Id. at 45. As has been clarified by the briefing, the primary issue with the Iverson Mall was a fire alarm that was not working, and therefore the Mall was not compliant with the local fire and safety codes. See id. at 247. Consistent with Ms. Clagett’s testimony, Plaintiff indicated that from his point of view, “the mall need[ed] to fix all that for [him] to get [his] U & O.4” Id. at 45. Plaintiff indicated that because other businesses—in different locations that did have access to exits—were functioning “like normal,” he too should have been issued a U & O permit. See id. at 46. Without the U & O permit, Plaintiff was not able to move forward with other business applications. Id. at 47. Plaintiff’s U & O permit was available in April of 2021, but consistent with the previous issues, it was not issuable for want of an effective date. Notwithstanding the

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