KeyBank, N.A. v. Troutman

Ohio Court of Appeals·Decided July 16, 2026·No. 115872·Published

Opinion

COURT OF APPEALS OF OHIO

EIGHTH APPELLATE DISTRICT COUNTY OF CUYAHOGA

KEYBANK, N.A., :

Plaintiff-Appellee, :

No. 115872

v. :

HOLDEN TROUTMAN, :

Defendant-Appellant. :

JOURNAL ENTRY AND OPINION

JUDGMENT: AFFIRMED

RELEASED AND JOURNALIZED: July 16, 2026

Civil Appeal from the Cuyahoga County Court of Common Pleas Case No. CV-24-108811

Appearances:

Weltman, Weinberg and Reis and Denise M. Leskovec, for appellee.

Holden Troutman, pro se.

EMANUELLA D. GROVES, J.:

Defendant-appellant Holden Troutman (“Troutman”), pro se, appeals the trial court’s decision granting default judgment in favor of plaintiff- appellee KeyBank, N.A. (“KeyBank”) and denying his motions to dismiss the complaint and set aside the default judgment under Civ.R. 60(B). Upon review, we affirm the trial court’s decisions.

I. Facts and Procedural History In December 2024, KeyBank filed a complaint against Troutman for his failure to make payments according to the terms of a line-of-credit agreement. KeyBank sought a money judgment against Troutman for the principal sum and accrued interest. KeyBank attached the line-of-credit agreement and Troutman’s account statement to the complaint.

Troutman was served with a copy of the complaint on December 23, 2024, and a case-management conference was scheduled. Troutman did not answer or respond to the complaint. In March 2025, the case-management conference was cancelled and rescheduled as a default hearing. KeyBank was ordered to file a motion for default judgment along with an affidavit of damages and Troutman’s military-service status, a proposed judgment entry, and a copy of the correspondence sent by KeyBank notifying Troutman of the date and time of the hearing via certified mail (collectively, “default-judgment documents”).

KeyBank filed a motion for default judgment and a notice of filing, which included the following: a letter sent via ordinary and certified mail from KeyBank’s counsel to Troutman informing him of the default hearing (“hearing letter”); an affidavit executed by KeyBank’s counsel regarding the perfection of service upon Troutman (“service affidavit”); an affidavit executed by KeyBank’s senior litigation specialist attesting to the amount due (“damages affidavit”); and an affidavit executed by KeyBank’s counsel establishing that Troutman was not in the military (“military affidavit”).

Troutman appeared for the default hearing, and a case-management conference was scheduled. The conference was held in June 2025, and Troutman was ordered to answer or respond to the complaint prior to the next default hearing, which was set for July 2025. Troutman was warned that judgment may be entered against him if he failed to comply, and KeyBank was again ordered to file the default- judgment documents. The trial court’s journal entry noted that notice was issued.

In July 2025, KeyBank filed another notice of filing and attached an updated hearing letter, damages and military affidavits, and a proposed judgment entry. Troutman did not answer or respond to the complaint, and the default hearing was held. The trial court issued a final judgment entry on July 30, 2025, awarding judgment to KeyBank and against Troutman in the amount of “the principal sum of $75,806.90, plus accrued interest in the amount of $4,843.01, and its costs herein.” Therein, the trial court noted “that defendant was given prior notice and an opportunity for a judicial hearing at which [Troutman] could assert defenses to [KeyBank’s] claim.”

In August 2025, Troutman filed a motion to set aside the default judgment pursuant to Civ.R. 60(B)1 Therein, Troutman argued that he was never

1 Civ.R. 6(B) provides:

On motion and upon such terms as are just, the court may relieve a party or his legal representative from a final judgment, order or proceeding for the following reasons:

properly served with notice of the July 2025 default hearing. Troutman further asserted that the amount KeyBank claimed was owed was inaccurate and/or unsupported by admissible evidence, KeyBank’s claims were barred by the statute of limitations, and there was a lack of contractual privity. Troutman filed an affidavit in support of his motion, attesting that a hearing notice was not mailed, delivered, or served upon him and he did not receive telephone communications, emails, or follow-ups from the trial court or KeyBank’s counsel. Troutman further attested that he was not present at the July 2025 default hearing because of the lack of service and was unaware that a default could or would be entered. Troutman stated that he would have appeared and presented his defenses had he received proper notice.

The trial court scheduled another default hearing in September 2025.

Prior to the hearing, Troutman filed a motion to dismiss the complaint pursuant to Civ.R. 12(B)(5) and (6) or for a more definite statement, and KeyBank filed an

(1) Mistake, inadvertence, surprise or excusable neglect;

(2) Newly discovered evidence which by due diligence could not have been discovered in time to move for a new trial . . . ;

(3) Fraud (whether heretofore denominated intrinsic or extrinsic), misrepresentation or other misconduct of an adverse party;

(4) The judgment has been satisfied, released or discharged, or a prior judgment upon which it is based has been reversed or otherwise vacated, or it is no longer equitable that the judgment should have prospective application; or

(5) Any other reason justifying relief from the judgment.

The motion shall be made with a reasonable time . . . .

additional notice of filing the default-judgment documents. It is unclear whether this hearing was held.

In October 2025, KeyBank filed a brief in opposition to Troutman’s motions. KeyBank countered that the complaint was properly served upon Troutman and discussed Troutman’s participation in the case. KeyBank emphasized that the trial court gave Troutman “more than enough” notice, deference, and time to comply with its rules and orders — including holding a case- management conference in June 2025 and permitting him to file an answer prior to the July 2025 default hearing — however, Troutman failed to comply.

On November 3, 2025, the trial court denied Troutman’s Civ.R. 12(B)

motion to dismiss the complaint and his Civ.R. 60(B) motion for relief from judgment.

On December 1, 2025, Troutman filed a notice of appeal. Troutman indicated that he would be filing an App.R. 9(C) statement of evidence or proceedings.2 After Troutman failed to file the App.R. 9(C) statement by the deadline, this court sua sponte converted the appeal into an App.R. 9(A) record. Troutman filed his appellate brief, raising four assignments of error for review.

2 App.R. 9(C)(1) provides: “If no recording of the proceedings was made, if a

transcript is unavailable, or if a recording was made but is no longer available for transcription, the appellant may prepare a statement of the evidence or proceedings from the best available means, including the appellant's recollection.”

Assignment of Error No. 1

The trial court erred and abused its discretion by entering default judgment when [KeyBank] failed to comply with the court’s prehearing order and the requirements of Civ.R. 41(B) and Civ.R. 55(A).

Assignment of Error No. 2

The trial court erred in denying [Troutman’s] motion to set aside the default judgment under Civ.R. 60(B), even though [Troutman] showed a meritorious defense, grounds for relief, and timeliness under GTE Automatic Electric v. ARC Industries.

Assignment of Error No. 3

The trial court erred in accepting and enforcing a complaint and unauthenticated exhibits that did not meet the requirements of Civ.R.

10(D)(1) and Evid.R. 901 because they did not provide a complete, itemized, and verified account of the alleged debt.

Assignment of Error No. 4

The trial court abused its discretion by not affording reasonable latitude to a pro se litigant and by denying relief in a manner inconsistent with due process under the Ohio Constitution and Ohio case law.

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