Kennedy v. Chubb Group of Ins. Companies

60 F. Supp. 2d 384, 1999 U.S. Dist. LEXIS 13006, 80 Fair Empl. Prac. Cas. (BNA) 1393, 1999 WL 652469
CourtDistrict Court, D. New Jersey
DecidedAugust 26, 1999
DocketCIV.A. 97-6173(MLC)
StatusPublished
Cited by10 cases

This text of 60 F. Supp. 2d 384 (Kennedy v. Chubb Group of Ins. Companies) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kennedy v. Chubb Group of Ins. Companies, 60 F. Supp. 2d 384, 1999 U.S. Dist. LEXIS 13006, 80 Fair Empl. Prac. Cas. (BNA) 1393, 1999 WL 652469 (D.N.J. 1999).

Opinion

MEMORANDUM OPINION

COOPER, District Judge.

This matter comes before the Court on the motion by defendants Chubb Group of Insurance Companies (“Chubb”) and Peggy Nadbielny (“Nadbielny”) for summary judgment pursuant to Federal Rule of Civil Procedure 56. For the reasons stated, the motion is granted in part and denied in part.

BACKGROUND

Plaintiff was employed by defendant Chubb from 1984 to 1997 as a Programmer and most recently served in the position of a “Programmer Analyst.” In 1990, Chubb approved plaintiffs request to be switched from full-time employment to “short-week status” in order to allow plaintiff to care for her son who suffers from autism and a severe seizure disorder. Chubb permitted plaintiff to remain on short-week status from 1990 to January 1997.

The instant dispute arose because Chubb required plaintiff to return to full-time status in January 1997 or resign, shortly after plaintiff received her annual performance evaluation. Defendants maintain that the decision was precipitated by negative feedback from one of plaintiffs clients concerning plaintiffs work habits and capabilities. The negative feedback, in turn, was considered in connection with plaintiffs 1997 performance evaluation.

Because plaintiffs January 1997 evaluation and events leading up to that evaluation allegedly played an important role in her employer’s decision to require plaintiff to return to full-time status, we will examine the facts presented in greater detail. The evidence shows that Chubb employees receive performance reviews generally on *388 an annual basis. (Aff. of Barbara Nisivoc-cia ¶ 9.) An employee can receive one of six ratings regarding whether they have met their performance goals. From best to worst, the ratings are: “Exceeded All,” “Exceeded Some,” “Met All,” “Met Most,” “Met Some,” and “Did Not Meet.” (Id.) Prior to receiving performance reviews, employees are required to complete self evaluation forms so that supervisors are aware of the employees’ evaluations of their own performances. (Id.)

At some point after receiving their performance reviews, employees are required to meet with their supervisors to complete a “competency assessment” form. The “competency assessment” was introduced in mid-1996 as a tool used to facilitate discussions between employees and their supervisors concerning employees’ development needs and performance goals for the upcoming year.

Because 1996 was the first year that the “competency assessment” was utilized, plaintiffs evaluation process was sequenced differently that year. In September 1996, plaintiff and her supervisor, defendant Nadbielny, met to discuss plaintiffs competency assessment. Nadbielny gave plaintiff a “Met Most” rating, one level higher than plaintiffs prior evaluations. Both Nadbielny and plaintiff characterize the competency assessment as “basically positive.” (Nadbielny Aff. ¶ 6.) Plaintiff certifies that at their meeting, Nadbielny suggested that she try to improve her response time on telephone calls. (Kennedy Aff. ¶ 12.) Indeed, a review of the competency assessment form demonstrates that under the category “customer focus,” Nadbielny stated that “it is important for [plaintiff] to strive for quick turnaround on questions, problems and let customers know the nature of her assignments.” (Deck of Franklin Stein-berg, Esq. (“Steinberg Deck”), Ex. H.)

In October 1996, shortly after plaintiffs competency assessment, Nadbielny’s supervisor Linda Foell received negative feedback from one of plaintiffs clients about plaintiff. Specifically, the client allegedly told Foell that plaintiffs overall service was poor, she did not understand the business, and she did not promptly return telephone calls. (Foell Aff. ¶ 2; Nadbielny Aff. ¶ 7.) Plaintiff spent more than one-half of her time working on matters which concerned the particular client who complained about plaintiffs work habits. (Nadbielny Aff. ¶ 7.)

Shortly after Foell and Nadbielny learned of the client’s dissatisfaction with plaintiffs performance, in November 1996, Chubb announced an overall 5 percent reduction-in-force (“RIF”) in plaintiffs department, ITC. The RIF was to occur in the beginning of 1997. Also during that period, plaintiff was asked to complete a self evaluation in anticipation of her formal evaluation in January 1997. Plaintiffs self evaluation, completed on December 3, 1996, rated herself at a 4.11, which translated into an “Exceeded Some” rating.

Plaintiff and Nadbielny met on December 23, 1996 to discuss plaintiffs self evaluation, and Nadbielny told plaintiff that it would be necessary for plaintiff to reevaluate her performance. Nadbielny told plaintiff at that time that her supervisor had received negative complaints about plaintiff. Specifically, Nadbielny certifies that she told plaintiff that “her customers had complained about her and had no confidence in her, that her work should be better, that she had to be more productive.” (Nadbielny Aff. ¶ 9.) Plaintiff certifies that prior to this time, the only specific comment that was made to her was to be quicker to return phone calls. (Kennedy Aff. ¶ 23.) Plaintiff further states that the comment regarding the prompt return of telephone calls was only made “in passing.” (Id.) Plaintiff certifies that in the interim period between the competency assessment and her self evaluation, plaintiff received no adverse comment on her job performance (presumably other than the reference to returning phone calls more promptly). (Kennedy Aff. ¶ 10.)

Plaintiff had a formal evaluation in January 1997, in which she received a “Met *389 Some” rating. The evidence demonstrates that Foell and Nadbielny disagreed about the rating plaintiff should have received. Foell thought plaintiff should have received a “Met Some” rating and Nadbielny thought a “Met Most” score was appropriate. Nadbielny eventually agreed with Foell because Foell warned Nadbielny that her own evaluation could be negatively affected if she did not give plaintiff a “Met Some” rating. (Nadbielny Aff. ¶ 10.) After Nadbielny determined that she was going to give plaintiff a “Met Some” rating, Nadbielny was instructed to meet with plaintiff and revise the competency assessment plaintiff received in September 1996 downward to reflect the latest evaluation. (Id. ¶ 11.) Shortly thereafter, the competency assessment was revised downward. With respect to plaintiffs score in the “customer focus” category, it appears that plaintiffs score was reduced from 3.5 to 1.5. (Nadbielny Aff., Ex. H: revised competency assessment.)

Plaintiff met with Nadbielny and Barbara Nisivoccia, a Human Resources Manager at Chubb, on January 14, 1997 after plaintiffs 1997 performance evaluation was completed. Plaintiff was informed at that time that the company was going to require plaintiff to return to full-time status. (Nadbielny Aff. ¶ 11-13.)

Plaintiff maintains that her employer’s ultimatum to return to full-time status left her with no option other than to leave her employment at Chubb. Plaintiff argues that her supervisors were aware of her situation at home and the fact that plaintiff needed to remain on short-week status to enable her to care for her son.

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60 F. Supp. 2d 384, 1999 U.S. Dist. LEXIS 13006, 80 Fair Empl. Prac. Cas. (BNA) 1393, 1999 WL 652469, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kennedy-v-chubb-group-of-ins-companies-njd-1999.