Kelsey Trotta v. Am. Airlines, Inc.

CourtCourt of Appeals for the Sixth Circuit
DecidedApril 18, 2025
Docket24-1681
StatusUnpublished

This text of Kelsey Trotta v. Am. Airlines, Inc. (Kelsey Trotta v. Am. Airlines, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kelsey Trotta v. Am. Airlines, Inc., (6th Cir. 2025).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 25a0211n.06

Case No. 24-1681

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED Apr 18, 2025 ) KELLY L. STEPHENS, Clerk KELSEY TROTTA, ) Plaintiff-Appellant, ) ) ON APPEAL FROM THE UNITED v. ) STATES DISTRICT COURT FOR ) ) THE EASTERN DISTRICT OF AMERICAN AIRLINES, INC., MICHIGAN ) Defendant-Appellee. ) ) OPINION

Before: THAPAR, BUSH, and LARSEN, Circuit Judges.

THAPAR, Circuit Judge. Kelsey Trotta bought a plane ticket from American Airlines’

website. But before completing her booking, Trotta bought travel assistance from Allianz Global

Assistance (“AGA”), too. She later sued American, alleging that the airline unjustly received a

large amount of her payment to AGA. The district court dismissed her suit for failure to state a

claim. We affirm.

I.

Kelsey Trotta visited American Airlines’ website to purchase a plane ticket. After Trotta

selected her flight, the website asked if she wanted to buy travel assistance. Travel assistance can

include destination information, entertainment, translation services, medical referrals, or concierge

services, among other services. Mich. Comp. Laws § 500.1283(i). The site highlighted this

product: it “[r]ecommended” Trotta say “yes,” and the button to select “yes” featured a bright-

green checkmark. R. 9, Pg. ID 125. The site also said that the travel assistance products were No. 24-1681, Trotta v. American Airlines, Inc.

“recommended/offered/sold by 3rd party, Allianz Global Assistance, not American Airlines.” Id.

Trotta bought her ticket and paid for the travel assistance. AGA emailed her confirmation of her

purchase.

As it turns out, American received a cut of Trotta’s travel assistance purchase. When Trotta

discovered this fact, she sued, both on behalf of herself and a class of customers who also bought

travel assistance. Trotta claimed that American intentionally failed to disclose this “hidden fee”

because the airline figures that consumers would be less likely to buy the travel assistance products

if they knew about this arrangement. Id. at Pg. ID 127. And she sought relief on a class-wide

basis, arguing that (1) American had breached its contract with her, and (2) in the alternative,

American was unjustly enriched under Michigan law. American removed the case to federal court,

and the district court dismissed Trotta’s suit for failure to state a claim.

Trotta appealed the dismissal of her unjust enrichment claim.

II.

We review a district court’s ruling on a motion to dismiss de novo. Robbins v. New

Cingular Wireless PCS, LLC, 854 F.3d 315, 318 (6th Cir. 2017). In doing so, we construe the

complaint in the light most favorable to the plaintiff, accept the complaint’s allegations as true,

and draw all reasonable inferences in the plaintiff’s favor. Id. at 319. As a federal court siting in

diversity, we apply the substantive law of the relevant state. Conlin v. Mortg. Elec. Registration

Sys., Inc., 714 F.3d 355, 358 (6th Cir. 2013). We “anticipate how the relevant state’s highest court

would rule in the case and are bound by controlling decisions of that court.” In re Dow Corning

Corp., 419 F.3d 543, 549 (6th Cir. 2005). Here, Michigan is the relevant state.

Under Michigan law, a claim for unjust enrichment arises when a party “has and retains

money or benefits which in justice and equity belong to another.” Wright v. Genessee County, 934

-2- No. 24-1681, Trotta v. American Airlines, Inc.

N.W.2d 805, 809 (Mich. 2019) (citation omitted). This cause of action is grounded “in the idea

that a party ‘shall not be allowed to profit or enrich himself inequitably at another’s expense.’” Id.

(citation omitted). The remedy for unjust enrichment is restitution “for money in the amount of

the defendant’s unjust enrichment.” Id. (citation omitted).

A.

An unjust enrichment claim under Michigan law has two elements. First, the plaintiff must

establish the “receipt of a benefit by the [defendant] from the [plaintiff].” Karaus v. Bank of N.Y.

Mellon, 831 N.W.2d 897, 905, 906 (Mich. Ct. App. 2012) (per curiam).1 Second, the plaintiff

must show “an inequity resulting to the [plaintiff] because of the retention of the benefit.” Id.

Straightforward so far.

The parties have introduced a wrinkle to element one. American, for its part, argues that

Michigan law requires that a plaintiff give a benefit directly to the defendant. Trotta, for her part,

asserts that Michigan law allows unjust enrichment claims to proceed even for indirect benefits.

That distinction matters because Trotta didn’t allege that she directly gave American a benefit

when she purchased travel assistance. Instead, she contends that American was unjustly enriched

when AGA remitted to American a portion of her payment. The district court agreed with

American that Michigan requires a direct benefit and found that Trotta had only conferred an

indirect benefit on American.

But we need not make an “Erie guess” as to whether Michigan requires a “direct benefit”

showing across the board. Why? Trotta failed to make a showing on element two: whether there

1 This formulation captures the mine-run of unjust enrichment cases. But there’s a large pocket of unjust enrichment law that specifically allows a plaintiff to recover even though the plaintiff didn’t confer any benefit on the defendant. See Restatement (First) of Restitution ch. 6 (“Benefits Lawfully Acquired Which are Not Conferred by the Person Claiming Restitution”); Restatement (Third) of Restitution and Unjust Enrichment ch. 6 (“Benefits Conferred by a Third Person”).

-3- No. 24-1681, Trotta v. American Airlines, Inc.

is “inequity resulting to the [plaintiff] because of the retention of the benefit by the [defendant],”

no matter who conferred the benefit to the defendant. Karaus, 831 N.W.2d at 906. We turn to

that element next.

B.

An unjust enrichment claim, unsurprisingly, requires (1) an enrichment (2) that is unjust.

City of Highland Park v. County of Wayne, No. 334203, 2018 WL 1020188, at *5 (Mich. Ct. App.

Feb. 22, 2018) (per curiam). Arguably, whether the “defendant accepted or retained the benefit

under circumstances making it inequitable for the defendant to retain the benefit without payment

of its value” encompasses “the whole of the question presented.” Restatement (Third) of

Restitution and Unjust Enrichment § 1, cmt. d; see Moses v. Macferlan (1760) 97 Eng. Rep. 676,

681 (KB) (“In one word, the gist of this kind of action is, that the defendant, upon the

circumstances of the case, is obliged by the ties of natural justice and equity to refund the money.”).

For instance, it’s inequitable for a plaintiff to receive nothing from a defendant who benefited from

the plaintiff’s performance and assured the plaintiff he would be paid. Kammer Asphalt Paving

Co. v. E. China Twp. Schs., 504 N.W.2d 635, 641 (Mich. 1993). Here, Trotta failed to state a claim

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Related

Kammer Asphalt Paving Co. v. East China Township Schools
504 N.W.2d 635 (Michigan Supreme Court, 1993)
Carlin Robbins v. New Cingular Wireless PCS, LLC
854 F.3d 315 (Sixth Circuit, 2017)
Max Gerboc v. ContextLogic, Inc.
867 F.3d 675 (Sixth Circuit, 2017)
Karaus v. Bank of New York Mellon
831 N.W.2d 897 (Michigan Court of Appeals, 2012)

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