IN THE COURT OF APPEALS OF IOWA
No. 24-1621 Filed August 20, 2025
KELSEY ANNE LITTLETON, Plaintiff-Appellee,
vs.
TYLER ANDREW HANSEN, Defendant-Appellant. ________________________________________________________________
Appeal from the Iowa District Court for Polk County, Brendan Greiner,
Judge.
Tyler Hansen appeals from the district court’s order affirming the small-
claims court’s entry of a money judgment against him. REVERSED AND
REMANDED.
Tyler Andrew Hansen, Claymont, Delaware, self-represented appellant.
Kelsey Littleton, Altoona, self-represented appellee.
Considered without oral argument by Ahlers, P.J., and Badding and
Buller, JJ. 2
AHLERS, Presiding Judge.
This appeal calls for us to assess the timeliness of efforts to serve a
defendant with original notice.
I. Background Facts and Procedural History
On October 27, 2023, Kelsey Littleton filed a petition seeking a money
judgment against Tyler Hansen in small claims court. She directed the clerk of
court to serve Hansen via certified mail at an address in Arkansas. On
November 21, 2023, the mailing was returned to the court marked as unclaimed.
In early December 2023, Littleton hired a civil process server and again
directed service to the Arkansas address. The process server claimed to have
attempted service multiple times and observed Hansen at his workplace on one
occasion. However, on January 19, 2024, Littleton instructed the process server
to suspend further attempts due to the mounting service fees. On January 26,
2024—one day after the ninety-day deadline for service of original notice imposed
by Iowa Rule of Civil Procedure 1.302(5) expired—Littleton filed an affidavit signed
by the process server detailing the efforts at service.
On March 14, Littleton filed a request for default judgment. In that request,
she detailed the aforementioned attempts to serve Hansen. In response, the
magistrate issued an order acknowledging insufficient service and scheduled the
matter for review on May 31. The order stated, “If a proper return of service is not
in the court file at that time, the case will be dismissed without prejudice.”
On April 4, a deputy sheriff in Arkansas personally served Hansen with
original notice. On May 2, Hansen filed a motion to dismiss for failure to serve
original notice in a timely manner. The magistrate held a hearing on the motion on 3
the same day set for trial. The magistrate denied the motion, and the case
proceeded to trial. The magistrate entered judgment in favor of Littleton. Hansen
appealed to the district court, which affirmed the denial of his motion to dismiss.
Hansen filed an application for discretionary review to the supreme court.
See Iowa Code § 631.16 (2024) (requiring appeals from small claims actions to
proceed by discretionary review); Iowa Rs. Civ. P. 6.105, .106. The supreme court
granted the application and transferred the appeal to our court.
On appeal, Hansen contends the district court erred in affirming the
magistrate’s denial of his motion to dismiss. He argues that Littleton failed to
comply with rule 1.302(5) and that no good cause justified any extension of time
to complete service.
II. Standard of Review
We review a district court’s ruling on a motion to dismiss for correction of
errors at law. Crall v. Davis, 714 N.W.2d 616, 619 (Iowa 2006). When a motion
is based on a delay in service, we are bound by the district court’s findings if
supported by substantial evidence. Id. Evidence is substantial if “a reasonable
mind would accept it as adequate to reach a conclusion.” Id. (quoting Bus.
Consulting Servs., Inc. v. Wicks, 703 N.W.2d 427, 429 (Iowa 2005) (per curiam)).
III. Discussion
Iowa Rule of Civil Procedure 1.302(5) provides:
If service of the original notice is not made upon the defendant, respondent, or other party to be served within 90 days after filing the petition, the court, upon motion or its own initiative after notice to the party filing the petition, shall dismiss the action without prejudice as to that defendant, respondent, or other party to be served or direct an alternative time or manner of service. If the party 4
filing the papers shows good cause for failure of service, the court shall extend the time for service for an appropriate period.
This rule establishes a standard of presumptive abuse when service is not
completed within ninety-days and shifts the burden to the plaintiff to demonstrate
good cause for any delay beyond that period. Crall, 714 N.W.2d at 619–20. To
establish good cause, the “plaintiff must have taken some affirmative action to
effectuate service of process upon the defendant, or have been prohibited, through
no fault of his . . . own, from taking such an affirmative action.” Meier v. Senecaut,
641 N.W.2d 532, 542 (Iowa 2002) (quoting Carroll v. Martir, 610 N.W.2d 850, 858
(Iowa 2000)). “Inadvertence, neglect, misunderstanding, ignorance of the rule or
its burden, or half-hearted attempts at service have generally been waived as
insufficient to show good cause.” Id. (quoting Carroll, 610 N.W.2d at 858).
The first dispute we need to address is whether the magistrate granted
Littleton an extension. The dispute arises from the magistrate’s order issued in
response to Littleton’s motion requesting a default judgment. That order, filed over
a month after the ninety-day service deadline expired, stated: “If a proper return of
service is not in the court file [by the review date set by the magistrate], the case
will be dismissed without prejudice.” It is unclear whether the magistrate intended
this language to constitute an extension of the service period, or whether it merely
conditioned the case proceeding on Littleton filing proof of valid and timely service.
The district court appears to have interpreted the order as an extension and
affirmed the denial of Hansen’s motion to dismiss, finding that Littleton’s multiple
service attempts within the ninety-day period established good cause. We do not
necessarily agree with the district court’s interpretation of the magistrate’s order, 5
as it says nothing about an extension or a finding of good cause. But, in the end,
it doesn’t matter. Even if we assume the magistrate’s order granted an extension
and assume there is an implied finding of good cause, such finding of good cause
is not supported by substantial evidence.
As noted, after filing suit Littleton tried to serve Hansen by certified mail in
Arkansas. When that mail was returned unclaimed, Littleton hired a process server
in Arkansas who was unable to effectuate service. While these service efforts took
place, Littleton corresponded successfully with Hansen by mail to an address in
Delaware, including successfully sending certified mail to Hansen in Delaware in
early December 2023 (well within the ninety-day service window). Despite
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IN THE COURT OF APPEALS OF IOWA
No. 24-1621 Filed August 20, 2025
KELSEY ANNE LITTLETON, Plaintiff-Appellee,
vs.
TYLER ANDREW HANSEN, Defendant-Appellant. ________________________________________________________________
Appeal from the Iowa District Court for Polk County, Brendan Greiner,
Judge.
Tyler Hansen appeals from the district court’s order affirming the small-
claims court’s entry of a money judgment against him. REVERSED AND
REMANDED.
Tyler Andrew Hansen, Claymont, Delaware, self-represented appellant.
Kelsey Littleton, Altoona, self-represented appellee.
Considered without oral argument by Ahlers, P.J., and Badding and
Buller, JJ. 2
AHLERS, Presiding Judge.
This appeal calls for us to assess the timeliness of efforts to serve a
defendant with original notice.
I. Background Facts and Procedural History
On October 27, 2023, Kelsey Littleton filed a petition seeking a money
judgment against Tyler Hansen in small claims court. She directed the clerk of
court to serve Hansen via certified mail at an address in Arkansas. On
November 21, 2023, the mailing was returned to the court marked as unclaimed.
In early December 2023, Littleton hired a civil process server and again
directed service to the Arkansas address. The process server claimed to have
attempted service multiple times and observed Hansen at his workplace on one
occasion. However, on January 19, 2024, Littleton instructed the process server
to suspend further attempts due to the mounting service fees. On January 26,
2024—one day after the ninety-day deadline for service of original notice imposed
by Iowa Rule of Civil Procedure 1.302(5) expired—Littleton filed an affidavit signed
by the process server detailing the efforts at service.
On March 14, Littleton filed a request for default judgment. In that request,
she detailed the aforementioned attempts to serve Hansen. In response, the
magistrate issued an order acknowledging insufficient service and scheduled the
matter for review on May 31. The order stated, “If a proper return of service is not
in the court file at that time, the case will be dismissed without prejudice.”
On April 4, a deputy sheriff in Arkansas personally served Hansen with
original notice. On May 2, Hansen filed a motion to dismiss for failure to serve
original notice in a timely manner. The magistrate held a hearing on the motion on 3
the same day set for trial. The magistrate denied the motion, and the case
proceeded to trial. The magistrate entered judgment in favor of Littleton. Hansen
appealed to the district court, which affirmed the denial of his motion to dismiss.
Hansen filed an application for discretionary review to the supreme court.
See Iowa Code § 631.16 (2024) (requiring appeals from small claims actions to
proceed by discretionary review); Iowa Rs. Civ. P. 6.105, .106. The supreme court
granted the application and transferred the appeal to our court.
On appeal, Hansen contends the district court erred in affirming the
magistrate’s denial of his motion to dismiss. He argues that Littleton failed to
comply with rule 1.302(5) and that no good cause justified any extension of time
to complete service.
II. Standard of Review
We review a district court’s ruling on a motion to dismiss for correction of
errors at law. Crall v. Davis, 714 N.W.2d 616, 619 (Iowa 2006). When a motion
is based on a delay in service, we are bound by the district court’s findings if
supported by substantial evidence. Id. Evidence is substantial if “a reasonable
mind would accept it as adequate to reach a conclusion.” Id. (quoting Bus.
Consulting Servs., Inc. v. Wicks, 703 N.W.2d 427, 429 (Iowa 2005) (per curiam)).
III. Discussion
Iowa Rule of Civil Procedure 1.302(5) provides:
If service of the original notice is not made upon the defendant, respondent, or other party to be served within 90 days after filing the petition, the court, upon motion or its own initiative after notice to the party filing the petition, shall dismiss the action without prejudice as to that defendant, respondent, or other party to be served or direct an alternative time or manner of service. If the party 4
filing the papers shows good cause for failure of service, the court shall extend the time for service for an appropriate period.
This rule establishes a standard of presumptive abuse when service is not
completed within ninety-days and shifts the burden to the plaintiff to demonstrate
good cause for any delay beyond that period. Crall, 714 N.W.2d at 619–20. To
establish good cause, the “plaintiff must have taken some affirmative action to
effectuate service of process upon the defendant, or have been prohibited, through
no fault of his . . . own, from taking such an affirmative action.” Meier v. Senecaut,
641 N.W.2d 532, 542 (Iowa 2002) (quoting Carroll v. Martir, 610 N.W.2d 850, 858
(Iowa 2000)). “Inadvertence, neglect, misunderstanding, ignorance of the rule or
its burden, or half-hearted attempts at service have generally been waived as
insufficient to show good cause.” Id. (quoting Carroll, 610 N.W.2d at 858).
The first dispute we need to address is whether the magistrate granted
Littleton an extension. The dispute arises from the magistrate’s order issued in
response to Littleton’s motion requesting a default judgment. That order, filed over
a month after the ninety-day service deadline expired, stated: “If a proper return of
service is not in the court file [by the review date set by the magistrate], the case
will be dismissed without prejudice.” It is unclear whether the magistrate intended
this language to constitute an extension of the service period, or whether it merely
conditioned the case proceeding on Littleton filing proof of valid and timely service.
The district court appears to have interpreted the order as an extension and
affirmed the denial of Hansen’s motion to dismiss, finding that Littleton’s multiple
service attempts within the ninety-day period established good cause. We do not
necessarily agree with the district court’s interpretation of the magistrate’s order, 5
as it says nothing about an extension or a finding of good cause. But, in the end,
it doesn’t matter. Even if we assume the magistrate’s order granted an extension
and assume there is an implied finding of good cause, such finding of good cause
is not supported by substantial evidence.
As noted, after filing suit Littleton tried to serve Hansen by certified mail in
Arkansas. When that mail was returned unclaimed, Littleton hired a process server
in Arkansas who was unable to effectuate service. While these service efforts took
place, Littleton corresponded successfully with Hansen by mail to an address in
Delaware, including successfully sending certified mail to Hansen in Delaware in
early December 2023 (well within the ninety-day service window). Despite
knowing that Hansen was receiving mail in Delaware after she filed this suit,
Littleton took no steps to try to have service effectuated in Delaware. Littleton’s
continued efforts at service in Arkansas without any service efforts in Delaware
when she knew Hansen was in Delaware is a form of neglect that cuts against a
finding of good cause to excuse late service.
Additionally and as to Littleton’s efforts at service in Arkansas, Littleton
admitted she called off the process server even though he reportedly saw Hansen
in Arkansas. Calling off service efforts when a lead on the defendant’s
whereabouts has surfaced is another form of neglect or a half-hearted attempt at
service, which cuts against a finding of good cause.
Finally, unexplained lapses in Littleton’s efforts to obtain service during and
after the ninety-day window cuts against a finding of good cause. After the certified
mail to an address in Arkansas was returned, Littleton waited nearly two weeks to
hire a process server. At that point, only forty-four days remained in the service 6
period. The process server continued attempts to locate Hansen until
December 19, 2023, when Littleton told him to stop. Despite the failed service
efforts, the record shows that Littleton took no steps to alert the magistrate of her
difficulties or to request an extension at that time. Instead, she made no service
efforts for over three months until she finally contacted an Arkansas sheriff’s
department and obtained service on April 4, 2024.1
Compliance with rule 1.302(5), “requires service within ninety days and
requires the plaintiff to take affirmative action to obtain an extension or directions
from the court if service cannot be accomplished.” Meier, 641 N.W.2d at 543.
Littleton did neither. While we do not discount that Littleton made efforts to serve
Hansen during the ninety-day period—though she did so in Arkansas while
successfully corresponding with Hansen by mail to an address in Delaware—such
efforts do not automatically establish good cause. At no point before the ninety-
day deadline did she seek additional time. Her eventual filing came seven weeks
later and still contained no request for extension and no explanation for the
significant lapse of time. See Mokhtarian v. GTE Midwest Inc., 578 N.W.2d 666,
668–69 (Iowa 1998) (considering a lapse of time when no service attempts were
made and no explanation given for the delay in the good cause analysis).
1 From the time she called off the process server on December 19, 2023, until
contacting the sheriff, who served Hansen on April 4, 2024, the only thing the record discloses Littleton doing is filing the Arkansas process server’s affidavit of non-service and filing a motion for default judgment. In the motion for default judgment filed on March 14, 2024, Littleton admitted she had not served Hansen, and she made no allegations of any service efforts other than hiring the process server—the one she called off almost three months earlier. 7
Littleton’s failure to take affirmative action to either ask for an extension from
the court or to continue efforts to serve Hansen causes us to conclude that, to the
extent the court impliedly made a finding of good cause for delayed service,
substantial evidence does not support the finding of good cause.
IV. Conclusion
For these reasons, we find that Littleton did not meet her burden to establish
good cause and any findings by the court to the contrary are not supported by
substantial evidence. Accordingly, we reverse and remand to the district court for
an entry of order dismissing Littleton’s cause of action. As directed by
rule 1.302(5), such dismissal shall be without prejudice. See Dismissal Without
Prejudice (under Dismissal), Black’s Law Dictionary (12th ed. 2024) (“A dismissal
that does not bar the plaintiff from refiling the lawsuit within the limitations period.”).
REVERSED AND REMANDED.