Keller v. Deerfield Episcopal Ret. Cmty.

CourtCourt of Appeals of North Carolina
DecidedJune 2, 2020
Docket19-633
StatusPublished

This text of Keller v. Deerfield Episcopal Ret. Cmty. (Keller v. Deerfield Episcopal Ret. Cmty.) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Keller v. Deerfield Episcopal Ret. Cmty., (N.C. Ct. App. 2020).

Opinion

IN THE COURT OF APPEALS OF NORTH CAROLINA

No. COA19-633

Filed: 2 June 2020

Buncombe County, No. 17 CVS 500

NANCY KELLER, by and through her attorney-in-fact, LESLIE ANN KELLER, Plaintiff,

v.

DEERFIELD EPISCOPAL RETIREMENT COMMUNITY, INC. and JEFFREY TODD EARWOOD, Defendants.1

Appeal by plaintiff from order entered 17 August 2018 by Judge Marvin P.

Pope, Jr., in Buncombe County Superior Court, and from judgment entered 6

November 2018 by Judge Thomas H. Lock in Buncombe County Superior Court.

Heard in the Court of Appeals 5 February 2020.

Law Office of David Pishko, P.A., by David Pishko, for plaintiff-appellant.

Parker Poe Adams & Bernstein LLP, by John H. Beyer and Katherine H. Graham, for defendant-appellee Deerfield Episcopal Retirement Community, Inc.

Dickie, McCamey & Chilcote, PC, by Joseph L. Nelson, for defendant-appellee Jeffrey Todd Earwood.

ZACHARY, Judge.

Plaintiff Nancy Keller, by and through her attorney-in-fact, Leslie Ann Keller,

appeals from (1) an order granting summary judgment and dismissing Keller’s claims

1Defendant Earwood’s first name is spelled inconsistently throughout the record. Accordingly, we adopt the spelling found in the order and judgment from which Plaintiff appeals. KELLER V. DEERFIELD EPISCOPAL RET. CMTY., INC.

Opinion of the Court

against Defendant Deerfield Episcopal Retirement Community, Inc.; and (2) a

judgment entered upon a jury’s verdict finding in favor of Defendant Jeffrey Todd

Earwood on Keller’s claim of battery. After careful review, we affirm.

Background

In April 2013, Plaintiff Nancy Keller (“Keller”) joined Defendant Deerfield

Episcopal Retirement Community, Inc. (“Deerfield”), as an independent living

resident. In December 2014, Keller moved to Deerfield’s assisted living section

because “she was consistently forgetting to do things” and required supervision. Soon

thereafter, on 11 March 2015, Keller moved to Deerfield’s skilled nursing section, due

to her advanced dementia.

Defendant Jeffrey Todd Earwood (“Earwood”), was employed as a certified

nursing assistant at Deerfield. On 30 March 2015, Earwood was assisting Deerfield

residents returning to their rooms after lunch when he noticed Keller walking down

the hallway, “heading in the wrong direction” and “looking confused.” Earwood

offered to help her back to her room, which was a usual task after lunch. While

Earwood was helping Keller, another Deerfield staff member asked for Earwood’s

help with a dressing change for a patient in the neighboring room.

Earwood led Keller into her room, closing the bottom half of the Dutch door

behind them, but leaving the top half open. When Keller asked Earwood where she

should sit, he reminded her that this was her room, and she could sit anywhere she

-2- KELLER V. DEERFIELD EPISCOPAL RET. CMTY., INC.

wanted. Keller sat on her bed, and Earwood asked her if he could get her anything.

Keller replied that she did not “know if [she] c[ould] trust [him,]” so Earwood sat

down beside her on the edge of the bed, getting “eye level”—as he was trained to do—

and jokingly asked Keller, “[I]s this not a face you can trust?” Keller responded,

“[T]he rest is up to you.” Earwood then stood up and told Keller that he would “prove

[him]self” in order to earn her trust. He patted Keller on the shoulder, and Earwood

left to help with another patient’s dressing change. Earwood was in Keller’s room

“for approximately one minute.”

Soon thereafter, Keller’s personal aide, Iris Hinze, arrived. Keller told her aide

that “someone had exposed himself to her and had put her hand on his private parts.”

Hinze then stepped in the hallway, and asked Earwood if “it was him who had walked

[Keller] back to her room[.]” Earwood confirmed and inquired whether “everything

was okay,” and then left to finish his shift.

Upon Keller’s request, Hinze called Keller’s daughter, Leslie Ann Keller, and

Keller informed her of the alleged incident. Leslie arrived at Deerfield soon

thereafter, and she took Keller and Hinze to meet with the facility’s social worker.

Keller shared with the social worker that “a man had come into her room and exposed

himself to her.” She also told the social worker that the man had “placed her hand

on his private parts and . . . fondled himself” in front of her.

-3- KELLER V. DEERFIELD EPISCOPAL RET. CMTY., INC.

The acting director of nursing was immediately notified of the incident, and

Earwood was questioned about the alleged sexual battery during a phone call with

Deerfield’s director of quality assurance and the unit coordinator. Earwood was

suspended, pending Deerfield’s internal investigation of the sexual battery

allegation.

On 31 March 2015, Deerfield submitted the required 24-Hour Initial Report to

the North Carolina Department of Health and Human Services, Health Care

Personnel Registry. Deerfield timely submitted the requisite “5-Working Day

Report” on 6 April 2015. Deerfield concluded its internal investigation that day,

determining that it was “unable to substantiate allegations” due to the absence of

direct witnesses, Keller’s clinical diagnosis of dementia, and a physician’s

determination that she lacked capacity. After 31 March 2015, Keller never raised the

allegation again.

On 7 April 2015, Earwood was reinstated and permitted to return to work.

Upon his return, Earwood was assigned to work on a different hall where he did not

have direct contact with Keller, and where he received more supervision.

By mid-June 2015, the Healthcare Personnel Registry; Buncombe County

Department of Social Services, Adult Protective Services Unit (“DSS”); and the North

Carolina Division of Health Service Regulation had received reports about the alleged

assault. The three agencies independently concluded that the allegation was

-4- KELLER V. DEERFIELD EPISCOPAL RET. CMTY., INC.

unsubstantiated. However, Leslie did not agree with these conclusions, and thus, as

attorney-in-fact for her mother, on 30 January 2017, Leslie filed a complaint

asserting claims against Earwood and Deerfield. Specifically, the complaint asserted

claims for assault and battery against Earwood. The complaint also asserted claims

against Deerfield for ratification of Earwood’s assault and battery under the theory

of respondeat superior, and for negligent supervision and retention of Earwood. She

also sought to recover punitive damages from Deerfield.

On 9 March 2017, Earwood filed a motion to dismiss, answer, and affirmative

defenses. On 6 June 2018, Deerfield moved for summary judgment and attorney’s

fees. Earwood also moved for summary judgment on 23 July 2018.

Defendants’ motions for summary judgment came on for hearing before the

Honorable Marvin P. Pope, Jr., in Buncombe County Superior Court on 13 August

2018. On 17 August 2018, Judge Pope entered orders denying Earwood’s motion for

summary judgment, granting Deerfield’s motion for summary judgment, dismissing

Keller’s claims against Deerfield with prejudice, and denying Deerfield’s motion for

attorney’s fees.

On 24 September 2018, Keller’s claims against Earwood came on for trial by

jury in Buncombe County Superior Court, the Honorable Thomas H. Lock presiding.

On 28 September 2018, Judge Lock granted Earwood’s motion for directed verdict on

the claim of assault.

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