Keir Milan v. JPMorgan Chase Bank, N.A.

District Court, C.D. California·Decided May 7, 2025·No. 2:24-cv-06323·Unknown

Opinion

O

United States District Court Central District of California

KEIR MILAN, et al., Case № 2:24-cv-06323-ODW (MARx)

Plaintiffs, ORDER GRANTING v. DEFENDANT’S MOTION TO JPMORGAN CHASE BANK, N.A. et al., DISMISS PLAINTIFFS’ FIRST AMENDED COMPLAINT [19] Defendants.

Plaintiffs Keir Milan and Keirco, Inc. bring this putative class action for consumer protection violations and breach of contract against Defendant JPMorgan Chase Bank, N.A. (“Chase”). (First Am. Compl. (“FAC”), ECF No. 18.) Chase now moves to dismiss Milan and Keirco’s First Amended Complaint under Federal Rule of Civil Procedure (“Rule”) 12(b)(6). (Mot. Dismiss (“Motion” or “Mot.”), ECF No. 19.) For the reasons below, the Court GRANTS Chase’s Motion WITH LEAVE TO AMEND.1

1 Having carefully considered the papers filed in connection with the Motion, the Court deemed the matter appropriate for decision without oral argument. Fed. R. Civ. P. 78; C.D. Cal. L.R. 7-15. II. BACKGROUND2 On May 25, 2024, Chase acquired customer personal and business banking accounts from First Republic Bank (“FRB”). (FAC ¶ 5.) This included Milan’s and Keirco’s accounts. (Id.) FRB and Chase each offer their own separate Bill Pay Services that allow their customers to set up future payments to be automatically deducted and sent from their accounts to designated payees. (See id. ¶¶ 6–9.) FRB customers “reasonably expected” that Chase’s Bill Pay Service functioned similarly to FRB’s Bill Pay Service when, in fact, the two services functioned “materially differently.” (Id. ¶¶ 7, 14.) FRB’s Bill Pay Service allowed customers to set up payments on future dates, where FRB would not withdraw funds from customers’ accounts until the payee received the payment. (Id. ¶ 8.) Conversely, Chase’s Bill Pay Service deducts funds from Chase customers’ accounts five days before the date the payee receives the payment. (Id. ¶ 9.) According to Milan and Keirco, Chase concealed that funds are withdrawn from customer accounts prior to the transfer date set by the customer. (Id. ¶ 62.) By withdrawing funds earlier than the date the customer expects, Chase caused customer accounts to be underfunded and negatively impacted customers’ financial standing. (Id.) Chase’s Digital Service Agreement (“DSA”) governs the Bill Pay Service. (Id. ¶ 21; Ex. A (“DSA”), ECF No. 18-1.)3 Nowhere in the DSA does Chase alert account holders that Chase will withdraw funds earlier than the customer’s designated date (i.e., the date a customer designates a payee to receive payment). (FAC ¶ 28.) Based on the above allegations, Milan initiated this class action on behalf of himself and all other persons similarly situated, and Keirco initiated this class action on behalf of itself and all other corporations similarly situated. (Id. at 1.) The proposed 2 All facts are taken from Plaintiffs’ First Amended Complaint unless otherwise noted. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (stating that well-pleaded allegations are accepted as true for purposes of a motion to dismiss). 3 Plaintiffs reference two DSAs, one for business accounts and one for personal accounts. (See DSA.). The Court cites these two DSAs as one, as there is no alleged difference relevant to the pending Motion. class includes all Chase clients enrolled in the Bill Pay Service, with a subclass consisting of Chase clients enrolled in the service while residing in California. (Id. ¶ 30.) On behalf of themselves and the class, Plaintiffs assert four causes of action: (1) violation of the Consumers Legal Remedies Act (“CLRA”), California Civil Code section 1770, et seq.; (2) violation of California’s False Advertising Law (“FAL”), California Business and Professions Code section 17500, et seq.; (3) violation of California’s Unfair Competition Law (“UCL”), California Business and Professions Code section 17200, et seq.; and (4) breach of contract. (FAC ¶¶ 50–89.) Chase now moves to dismiss Plaintiffs’ First Amended Complaint under Rule 12(b)(6). (Mot. 1.) The Motion is fully briefed. (Opp’n, ECF No. 20; Reply, ECF No. 21.) A court may dismiss a complaint under Rule 12(b)(6) for lack of a cognizable legal theory or insufficient facts pleaded to support an otherwise cognizable legal theory. Balistreri v. Pacifica Police Dep’t, 901 F.2d 696, 699 (9th Cir. 1988). To survive a dismissal motion, a complaint need only satisfy the “minimal notice pleading requirements” of Rule 8(a)(2). Porter v. Jones, 319 F.3d 483, 494 (9th Cir. 2003). Rule 8(a)(2) requires “a short and plain statement of the claim showing that the pleader is entitled to relief.” The factual “allegations must be enough to raise a right to relief above the speculative level.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007); Iqbal, 556 U.S. at 678 (holding that a claim must be “plausible on its face” to avoid dismissal). The determination of whether a complaint satisfies the plausibility standard is a “context-specific task that requires the reviewing court to draw on its judicial experience and common sense.” Iqbal, 556 U.S. at 679. A court is generally limited to the pleadings and must construe all “factual allegations set forth in the complaint . . . as true and . . . in the light most favorable” to the plaintiff. Lee v. City of Los Angeles, 250 F.3d 668, 679 (9th Cir. 2001). However, a court need not blindly accept conclusory allegations, unwarranted deductions of fact, and unreasonable inferences. Sprewell v. Golden State Warriors, 266 F.3d 979, 988 (9th Cir. 2001). Ultimately, there must be sufficient factual allegations “to give fair notice and to enable the opposing party to defend itself effectively,” and the “allegations that are taken as true must plausibly suggest an entitlement to relief, such that it is not unfair to require the opposing party to be subjected to the expense of discovery and continued litigation.” Starr v. Baca, 652 F.3d 1202, 1216 (9th Cir. 2011). When a plaintiff’s claims are fraud-based, Rule 9(b)’s heightened pleading requirements apply. Moore v. Kayport Package Express, 885 F.2d 531, 540 (9th Cir. 1989); see also 18 U.S.C. §§ 1341, 1343. Rule 9(b) provides, “In alleging fraud or mistake, a party must state with particularity the circumstances constituting fraud or mistake.” “A pleading satisfies Rule 9(b) if it identifies ‘the who, what, when, where, and how’ of the misconduct charged.” MetroPCS v. SD Phone Trader, 187 F. Supp. 3d 1147, 1150 (S.D. Cal. 2016) (quoting Vess v. Ciba-Geigy Corp. USA, 317 F.3d 1097, 1106 (9th Cir. 2003)). The plaintiff must “set forth more than the neutral facts necessary to identify the transaction [and] must set forth what is false or misleading about a statement, and why it is false.” Vess, 317 F.3d at 1106 (emphasis omitted). Where a district court grants a motion to dismiss, it should generally provide leave to amend unless it is clear that any amendment could not save the complaint. See Fed. R. Civ. P. 15(a); Manzarek v. St. Paul Fire & Marine Ins. Co., 519 F.3d 1025, 1031 (9th Cir. 2008). Leave to amend may be den

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Keir Milan v. JPMorgan Chase Bank, N.A., (C.D. Cal. 2025).

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