K.B. v. Oasis Foot Spa and Massage, LLC, and Zhengzhao Lu

CourtMissouri Court of Appeals
DecidedOctober 8, 2024
DocketED112202
StatusPublished

This text of K.B. v. Oasis Foot Spa and Massage, LLC, and Zhengzhao Lu (K.B. v. Oasis Foot Spa and Massage, LLC, and Zhengzhao Lu) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
K.B. v. Oasis Foot Spa and Massage, LLC, and Zhengzhao Lu, (Mo. Ct. App. 2024).

Opinion

In the Missouri Court of Appeals Eastern District DIVISION FOUR

K.B, et al., ) No. ED112202 ) Respondents, ) Appeal from the Circuit Court of ) St. Charles County v. ) Cause No. 2011-CC01034 ) OASIS FOOT SPA AND ) MASSAGE, LLC, and ) ZHENGZHAO LU, ) Honorable Michael J. Fagras ) Appellants. ) Filed: October 8, 2024

Oasis Foot Spa & Massage, LLC and Zhengzhao Lu (collectively “Appellant”) appeal the

circuit court’s judgment entered after a jury trial awarding compensatory and punitive damages

to six plaintiffs 1 (collectively “Plaintiffs”) for sexual assault caused by Oasis’ employee, Xing

Wu Zhang. The circuit court’s judgment is affirmed.

Background

Oasis was a limited liability company that operated a massage therapy business. Lu was

its only managing member. Lu’s wife, Angela Zuo, was Oasis’s manager. Zuo was responsible

for hiring, training, and supervising employees.

1 Because there is no challenge to the abuse each plaintiff suffered, there is no need to detail Zhang’s actions toward them. While they were preparing to open Oasis, Lu and Zuo were approached by Zhang, who

wanted to work as a massage therapist. Zhang told Zuo he worked at a nearby spa for two years,

but he did not hold a Missouri license to practice massage therapy. Despite Zhang’s lack of

licensure, Zuo believed that he was qualified to work at Oasis due to his prior massage

experience. Zuo did not contact Zhang’s previous employer because she believed it was

inappropriate to call a competitor to ask about a potential hire. Zuo also did not perform a

background check on Zhang.

Oasis opened in January 2019, and Zhang was hired in February 2019 to perform foot

massages at Oasis. Eventually, he started performing full body massages on a regular basis.

In April 2019, Zuo saw an online complaint about a massage Zhang performed at Oasis.

The complaint stated Zhang inappropriately touched J.G. during the massage. Zuo did not take

the complaint seriously, and Oasis did not investigate to determine the veracity of J.G.’s

complaint.

While employed at Oasis, Zhang sexually assaulted at least eight women, including

Plaintiffs. Each assault followed a similar pattern: Zhang would lead the woman to a private

massage room; the woman would undress and lay on the massage table; Zhang would begin the

massage and then climb onto the table, pinning the woman down while straddling her. Once the

woman was unable to move, Zhang committed one or more sexually violative acts.

In September 2019, after being assaulted, K.B. left Oasis and went to a hospital

emergency room. There, K.B. had a sexual-assault kit examination performed. K.B. also

provided law enforcement with her statement. A detective returned to Oasis and located Zhang.

The detective took Zhang to the police station for a voluntary interview. At the police

station and prior to interviewing Zhang, the detective located two additional reports of sexual

2 abuse by a therapist with the same name. After interviewing Zhang, the detective determined

there was probable cause to arrest him. The circuit court set Zhang’s bond, which Lu and Zuo

paid. Zhang was released but failed to appear at his January 2021 arraignment.

Subsequently, the Missouri Board of Therapeutic Massage investigated and closed Oasis

because of the sexual assaults. Oasis was sold in February 2020, and the LLC was dissolved in

July 2020. Lu received a distribution of assets from Oasis in the dissolution, rendering him

Oasis’s statutory trustee. See section 347.141, RSMo Supp. 2017. 2

In October 2020, Plaintiffs filed suit against Oasis alleging claims of negligent hiring and

retention, and negligent supervision. Plaintiffs requested compensatory and punitive damages.

After Oasis’s dissolution, Plaintiffs amended their petition adding Lu and Zuo as defendants in

their capacity as statutory trustees.

In 2021, Zuo threw away all of Oasis’s business records, including all client information.

Zuo knew of the suit against Oasis but testified she disposed of the documents while cleaning.

At trial, the evidence included the videotaped depositions of Lu, Zuo, and an expert

witness (“Expert”). 3 Expert testified regarding spa rules, regulations, and standards.

Additionally, Expert offered her opinion that she believed Lu and Zuo were still involved in the

spa industry based upon Secretary of State records. Zuo also testified in person. K.B.’s treating

physician testified regarding his assessment of each victim, explaining the long-term damage

caused by the sexual assaults. The jury also heard from each Plaintiff. In their testimony,

Plaintiffs explained the severity of the repercussions from Zhang’s assaults in their daily lives.

2 All statutory references are to RSMo Supp. 2017. 3 All names of witnesses have been omitted in accordance with Section 509.520, RSMo Supp. 2023. 3 At the close of its evidence, Oasis moved for a directed verdict on behalf of Lu and Zuo,

claiming they should not be defendants. Oasis noted Zuo had no ownership interest in Oasis and

had never been named as an LLC member. The circuit court entered a directed verdict for Zuo.

The jury returned its verdict in Plaintiffs’ favor. It assessed compensatory damages

against Oasis and Lu for each Plaintiff on their claims of negligent hiring and retention, and

claims of negligent supervision. The jury also assessed punitive damages against Oasis and Lu

for each Plaintiff. The circuit court entered a judgment consistent with the jury’s verdict. This

appeal follows.

Analysis

Spoliation

Appellant raises two points on appeal claiming the circuit court erred in applying the

spoliation doctrine and allowing an adverse inference to be read during the trial. Appellant

argues that (1) there was no evidence of any fraud, deceit, or bad faith in the destruction of

Oasis’s records and (2) even if the adverse inference admission were warranted, it went too far

because there was no evidence the business records would have put it on notice of Zhang’s

dangerous proclivities.

“The evidentiary spoliation doctrine applies when there is intentional destruction of

evidence, indicating fraud and a desire to suppress the truth.” Brown v. Hamid, 856 S.W.2d 51,

56-57 (Mo. banc 1993). “To constitute spoliation, the destructive act must be intentional,

indicating fraud, deceit, or bad faith.” Marmaduke v. CBL & Assocs. Mgmt., Inc., 521 S.W.3d

257, 269 (Mo. App. 2017). “Spoliators are subject to an adverse evidentiary inference where they

are held ‘to admit that the destroyed evidence would have been unfavorable to their position.’”

Tribus, LLC v. Greater Metro, Inc., 589 S.W.3d 679, 693 (Mo. App. 2019) (quoting Schneider v.

4 G. Guilliams, Inc., 976 S.W.2d 522, 526 (Mo. App. 1998)). The spoliation doctrine is designed

to punish spoliators and is not concerned with whether those spoliators suffer prejudice. Hill v.

SSM Health Care St. Louis, 563 S.W.3d 757, 761 (Mo. App. 2018).

Destruction of evidence without an adequate explanation may support an adverse

inference. Gilmore v. Mo. Dep’t of Soc. Servs., Children’s Div., 658 S.W.3d 146, 154 (Mo. App.

2022). If the alleged spoliator knew or should have known there was a duty to preserve the

evidence, the evidence’s destruction may give rise to an inference of fraud. Morris v. J.C.

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K.B. v. Oasis Foot Spa and Massage, LLC, and Zhengzhao Lu, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kb-v-oasis-foot-spa-and-massage-llc-and-zhengzhao-lu-moctapp-2024.