KATHRYN SORRENTINO v. FAY SERVICING, LLC, and ED FAY

District Court, D. Connecticut·Decided August 4, 2026·No. 3:25-cv-00098·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT KATHRYN SORRENTINO, ) 3:25-CV-00098 (SVN) Plaintiff, ) ) v. ) ) FAY SERVICING, LLC, and ED FAY, ) Defendants. ) August 4, 2026 RULING AND ORDER ON DEFENDANTS’ MOTION TO DISMISS Sarala V. Nagala, United States District Judge. In this action, pro se Plaintiff Kathryn Sorrentino alleges violations of her federal rights by Defendants Fay Servicing, LLC (“Fay Servicing”) and its CEO Ed Fay with respect to periodic mortgage statements sent by Fay Servicing, which Plaintiff alleges were inducements to collect payment on debts and included false, misleading, and unfair representations. Following dismissal of her original complaint, Plaintiff filed an amended complaint, bringing one claim under the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C § 1692 et seq. Defendants have moved to dismiss Plaintiff’s amended complaint. While Defendants’ motion was pending, Plaintiff filed a motion to further amend her amended complaint, which Defendants have opposed. For the reasons set forth below, the Court GRANTS Defendants’ motion to dismiss the amended complaint and DENIES Plaintiff’s motion for leave to further amend her amended complaint. I. FACTUAL BACKGROUND Plaintiff commenced this action on January 17, 2025. Compl., ECF No. 1. Defendants moved to dismiss Plaintiff’s original complaint; this Court granted that motion in full. See Sorrentino v. Fay Serv., LLC, No. 3:25-CV-98 (SVN), 2025 WL 2675531 (D. Conn. Sept. 18, 2025) (“First MTD Ruling”). As part of that ruling, the Court granted Plaintiff leave to amend her FDCPA claim, but dismissed without leave to amend her Truth in Lending Act (“TILA”) claim as time-barred. Id. at *7. Plaintiff then proceeded to file her amended complaint. The facts set forth in Plaintiff’s amended complaint, ECF No. 34, are taken as true for purposes of Defendants’ motion to dismiss. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). Plaintiff alleges that Defendant Fay Servicing was attempting to collect a mortgage loan

from her. Am. Compl., ECF No. 34 ¶ 15. She alleges that her ex-spouse Saverio Sorrentino (“Mr. Sorrentino”) executed a promissory note (the “Note”) on June 24, 2005, in the amount of $395,500, in connection with the purchase of a property. Id. ¶ 5; see also Open Ended Mortgage Deed, Ex. B, id. at 13. Under the terms of the Open Ended Mortgage Deed (the “Mortgage”), both Plaintiff and Mr. Sorrentino are listed as the “Borrower.” ECF No. 34 at 13. The Mortgage defines the Note as “the promissory note signed by Borrower and dated June 24, 2005.” Id. On May 10, 2010, Mr. Sorrentino quitclaimed the property to Plaintiff, making her the sole owner and title holder. Id. ¶ 6; Quitclaim Deed, Am. Compl. Ex. E, ECF No. 34 at 35. Plaintiff alleges Defendants are required to send periodic statements to Plaintiff regarding the status of the mortgage loan, including the amount due and the due date. Id. ¶ 17. In addition to this required

information, Defendants included a “remittance form”—a “detachable coupon for submitting payment”—with the periodic statements. Id. ¶ 18; Mortgage Statement, Ex. A, ECF No. 34 at 9. Each of the mortgage statements Plaintiff has included with her amended complaint are addressed only to Mr. Sorrentino. Id. at 9–11. The mortgage statements contain a section entitled “Delinquency Notice.” Id. at 9, 10. That section states, in relevant part: “You are late on your monthly payments. . . . Failure to bring the account current may result in additional fees or expenses, and in certain instances, you may the loss of your home to a foreclosure sale.” Id. at 9; see also id. at 10 (containing similar language). This section also lists the amount of the delinquency and directed the statement’s recipient to “contact your account manager to explore your options.” Id. at 9, 10. Plaintiff alleges that Fay Servicing’s use of the remittance form was “not solely intended to inform Plaintiff of the debt owed,” but also “to induce payment,” thus constituting an attempt

to collect a debt in violation of the FDCPA. Id. ¶ 32. Plaintiff claims these statements went “beyond mere informational disclosures required by law and instead were intended to collect the debt using false, misleading, and unfair representations.” Id. ¶ 23. Defendant Ed Fay, as CEO and Chairman of Fay Servicing, oversaw the business practices of the company. Id. ¶ 24. Plaintiff asserts that he “had control over the practices that resulted in violations of the FDCPA” and “is responsible for the resulting communications.” Id. ¶¶ 24, 27. Defendants have moved to dismiss the amended complaint, arguing that Plaintiff failed to cure the deficiencies identified by the Court in the original complaint, and otherwise fails to state a claim under the FDCPA as to either Defendant. Mot. to Dismiss, ECF Nos. 35, 36 (memorandum of law). Specifically, Defendants claim that Plaintiff failed to allege that she is a consumer as

defined by the FDCPA, that Defendants are debt collectors as defined by the FDCPA, and that Defendants’ form mailings violate the FDCPA. See id. at 1, 10–12. Plaintiff opposes the motion, Pl.’s Opp’n., ECF No. 38, and has also requested leave to amend the complaint a second time, “for the express purpose of curing pleading deficiencies identified by the Court and/or Defendants.” Mot. to Amend, ECF No. 43 at 1. II. LEGAL STANDARD Pursuant to Federal Rule of Civil Procedure 12(b)(6), a defendant may move to dismiss a case or cause of action for failure to state a claim upon which relief can be granted. When determining whether a complaint states a claim upon which relief can be granted, highly detailed allegations are not required, but the complaint must “contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Iqbal, 556 U.S. at 678 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the

defendant is liable for the misconduct alleged.” Id. at 678. This plausibility standard is not a “probability requirement,” but imposes a standard higher than “a sheer possibility that a defendant has acted unlawfully.” Id. In undertaking this analysis, the Court must “draw all reasonable inferences in [the plaintiff’s] favor, assume all well-pleaded factual allegations to be true, and determine whether they plausibly give rise to an entitlement to relief.” Faber v. Metro. Life Ins. Co., 648 F.3d 98, 104 (2d Cir. 2011) (internal quotation marks and citations omitted). The Court is not “bound to accept conclusory allegations or legal conclusions masquerading as factual conclusions,” Rolon v. Henneman, 517 F.3d 140, 149 (2d Cir. 2008) (internal quotation marks and citation omitted), and “a formulaic recitation of the elements of a cause of action will not do,” Iqbal, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 555).

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KATHRYN SORRENTINO v. FAY SERVICING, LLC, and ED FAY, (D. Conn. 2026).

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