Kathleen O'Neill v. California Physicians' Service, et al.

CourtDistrict Court, N.D. California
DecidedNovember 17, 2025
Docket3:25-cv-00876
StatusUnknown

This text of Kathleen O'Neill v. California Physicians' Service, et al. (Kathleen O'Neill v. California Physicians' Service, et al.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kathleen O'Neill v. California Physicians' Service, et al., (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 KATHLEEN O'NEILL, Case No. 25-cv-00876-JSC

8 Plaintiff, ORDER RE: MOTION TO DISMISS v. 9 Re: Dkt. No. 43 10 CALIFORNIA PHYSICIANS' SERVICE, et al., 11 Defendants.

12 13 Kathleen O’Neill sues California Physicians’ Services, dba Blue Shield of California, and 14 Blue Shield of California Life and Health Insurance Company (collectively, “Defendants”) 15 alleging Defendants operated a “sustained criminal enterprise” from 2015 to the present that 16 deprived her of insurance coverage while extracting premiums and federal subsidies. (Dkt. No. 34 17 ¶ 1.)1 Plaintiff asserts claims under the Racketeer Influenced and Corrupt Organizations Act 18 (“RICO”), fraud and deceit, and breach of fiduciary duty. Before the Court is Defendants’ Motion 19 to Dismiss Plaintiff’s First Amended Complaint (“FAC”). (Dkt. No. 43.) For the reasons 20 explained below, the FAC is DISMISSED with leave to amend. 21 BACKGROUND 22 A. First Amended Complaint Allegations 23 Plaintiff enrolled in Blue Shield’s “Silver 87 PPO health insurance plan” in 2015. (Dkt. 24 No. 34 ¶ 9.) Over the course of several years, Defendants misappropriated funds and “failed to 25 provide any of the substantive insurance benefits it guaranteed under [Plaintiff’s] policy number.” 26 (Id. ¶ 2.) Defendants’ misrepresentations about Plaintiff’s coverage include: 27 1 • In July 2016, Defendants sent Plaintiff a letter stating her coverage had been cancelled 2 effective April 30, 2016. (Id. at ¶ 11.) 3 • In 2016 and 2017, Defendants repeatedly denied coverage for specific visits despite 4 Plaintiff’s timely payment of premiums. (Id. ¶¶ 15–16, 24 (denying payment for 5 acupuncture and chiropractic treatments)); (Id. ¶ 18 (denying payment for treatment at 6 Sutter Health for expenses related to a shattered tibia)); (Id. ¶ 58 (denying payment for 7 treatment at Good Samaritan Hospital in Corvallis, Oregon).) 8 • In October 2023, Defendants asserted Plaintiff remained covered through December 9 31, 2017, but admitted her policy had been terminated and reinstated four times 10 between 2015 and 2017 before ending on December 31, 2017. (Id. ¶¶ 10, 13.) 11 • From 2015 to 2018, Defendants submitted IRS Form 1095-A filings certifying full-year 12 coverage, despite Plaintiff’s gaps in coverage, allegedly allowing Blue Shield to 13 misappropriate premiums and Advance Premium Tax Credits (“APTC”) funds. (Id. ¶¶ 14 56, 57, 58, 59.) 15 Throughout this period, Plaintiff continued paying her premiums because Defendants 16 issued “false certifications of coverage and fabricated records,” leading her to believe her policy 17 remained in effect. (Id. ¶ 96.) Defendants’ repeated denials of medical coverage caused several 18 forms of injury. Plaintiff suffered “loss of earning capacity, reputational damage, harm to credit, 19 and time lost managing a fraudulent insurance relationship.” (Id. ¶ 107.) She also experienced 20 “severe emotional distress resulting from denied coverage during medical crises . . . delayed 21 medical services, and debt collection resulting from denied claims.” (Id. ¶ 108.) 22 B. Procedural Background 23 On December 17, 2024, Plaintiff filed her complaint in the San Francisco County Superior 24 Court. (Dkt. No. 1-2.) Plaintiff brought claims against Defendants for (1) fraud and deceit, (2) tax 25 fraud, (3) wire fraud, (4) phone fraud, (5) mail fraud, (6) embezzlement, (7) conspiracy to defraud, 26 and (8) a Racketeer Influenced and Corrupt Organizations Act (RICO) claim under 18 U.S.C. § 27 1962. (Id.) Defendants removed the action to this federal court based on federal question and 1 lack of federal question jurisdiction, and to strike affirmative defenses, which the Court denied. 2 (Dkt. Nos. 8, 12, 23.) Defendants thereafter moved for judgment on the pleadings under Federal 3 Rule of Civil Procedure 12(c). (Dkt. No. 33.) The Court granted the motion after Plaintiff filed a 4 118-page amended complaint in lieu of an opposition brief and deemed the First Amended 5 Complaint the operative complaint. (Dkt. No. 38.) The now operative First Amended Complaint 6 pleads claims for civil RICO, fraud and deceit, and breach of fiduciary duty. (Dkt. No. 34.) 7 Defendants have again moved to dismiss. (Dkt. No. 43.) 8 DISCUSSION 9 Defendants move to dismiss Plaintiff’s claims for failure to state a claim and as barred by 10 the statute of limitations. 11 I. FAILURE TO STATE A CLAIM 12 A. FRAUD AND DECEIT 13 Under California law, “[t]he elements of fraud, which give rise to a tort action for deceit, 14 are (a) misrepresentation (false representation, concealment, or nondisclosure); (b) knowledge of 15 falsity (or ‘scienter’); (c) intent to defraud, i.e., to induce reliance; (d) justifiable reliance; and (e) 16 resulting damage.” Lazar v. Sup. Ct., 12 Cal. 4th 631, 638 (1996) (internal quotation marks and 17 citation omitted). Additionally, under Federal Rule of Civil Procedure 9(b), “in alleging fraud or 18 mistake, a party must state with particularity the circumstances constituting fraud or mistake.” See 19 also Lazar, 12 Cal. 4th at 638 (“[F]raud must be pled specifically; general and conclusory 20 allegations do not suffice.”) (internal citations omitted). 21 Plaintiff’s fraud claim is based on the following allegations: Defendants “systematically 22 and repeatedly misrepresented [Plaintiff’s] insurance coverage status” by certifying her coverage 23 as active while terminating her policy, collecting premiums, and issuing false certifications in 24 “official tax forms, provider communications, and internal records.” (Dkt. No. 34 ¶ 93.) 25 Defendants “fabricated policy reinstatements,” ignored a court order, and “misclassif[ied] 26 withheld funds” to conceal liability, which she describes as “calculated deception.” (Id. ¶ 95.) 27 Further, Defendants intended to defraud Plaintiff by issuing “false certifications and fabricated 1 concealing the truth through “mislabeling funds and issuing nominal refunds.” (Id. ¶ 96.) 2 Plaintiff relied on “official documents filed under penalty of perjury, monthly premium invoices, 3 and direct communications,” which no reasonable insured would doubt. (Id. ¶ 97.) Finally, 4 Plaintiff paid “over $20,000 in premiums and nearly $19,000 in federal subsidies” without 5 receiving coverage, incurred “thousands of dollars in unpaid medical bills” sent to collections, was 6 denied “treatment for a broken leg,” and suffered “profound emotional, physical, and financial 7 harm.” (Id. ¶ 98.) 8 While Plaintiff’s allegations reference each element of a fraud claim, they are too 9 conclusory to satisfy Rule 9(b)’s strict pleading requirements. Plaintiff must allege the “who, 10 what, when, where, and how of the fraud.” Vess v. Ciba-Geigy Corp. USA, 317 F.3d 1097, 1106 11 (9th Cir. 2003). Plaintiff’s allegations do not include enough information to enable Defendants to 12 know what misrepresentations are attributable to them and what fraudulent conduct they are 13 charged with. See Tenet Healthsystem Desert, Inc. v. Blue Cross of California, 245 Cal. App. 4th 14 821, 838–39 (2016) (finding plaintiff sufficiently pled fraud because the complaint identified “the 15 dates, times, and names of the individuals who initiated [the] communications . . . the identities of 16 certain individuals acting as [defendant’s] agents . . . [and] the basis for the allegation those 17 individuals had authority to act on [defendant’s] behalf”).

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Kathleen O'Neill v. California Physicians' Service, et al., Counsel Stack Legal Research, https://law.counselstack.com/opinion/kathleen-oneill-v-california-physicians-service-et-al-cand-2025.