Karen Hirlston v. Costco Wholesale Corporation

81 F.4th 744
CourtCourt of Appeals for the Seventh Circuit
DecidedSeptember 1, 2023
Docket22-2067
StatusPublished
Cited by4 cases

This text of 81 F.4th 744 (Karen Hirlston v. Costco Wholesale Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Karen Hirlston v. Costco Wholesale Corporation, 81 F.4th 744 (7th Cir. 2023).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ No. 22-2067 KAREN R. HIRLSTON, Plaintiff-Appellant, v.

COSTCO WHOLESALE CORPORATION, Defendant-Appellee. ____________________

Appeal from the United States District Court for the Southern District of Indiana, Indianapolis Division. No. 1:17-cv-04699-TWP-MPB — Tanya Walton Pratt, Chief Judge. ____________________

ARGUED FEBRUARY 7, 2023 — DECIDED SEPTEMBER 1, 2023 ____________________

Before HAMILTON, BRENNAN, and JACKSON-AKIWUMI, Cir- cuit Judges. HAMILTON, Circuit Judge. Plaintiff Karen Hirlston worked for several years as the Optical Manager at a Costco store. Hirlston has disabilities that make it hard for her to bend, walk, and stand. In 2015, Costco planned to remodel the opti- cal department in a way that would make it more difficult for Hirlston to continue working in that job. The parties dis- cussed accommodations, including work restrictions 2 No. 22-2067

designated by Hirlston’s doctor. Costco determined that no accommodations would allow Hirlston to continue as Optical Manager after the remodeling. Costco also decided that she had not been carrying out the essential functions of her job before the remodeling. She had been acting contrary to her doctor’s restrictions and delegating to other employees tasks that Costco believed were essential for her to carry out herself. Costco placed Hirlston on involuntary leave and later as- signed her to a different job paying less money. Hirlston filed this suit under the Americans with Disabili- ties Act (ADA) against Costco for disability discrimination and retaliation. See 42 U.S.C. §§ 12111(8), 12112, & 12203(a). A jury ruled against her, finding that she was not qualified to do the Optical Manager job at the critical time, in November 2015. Hirlston has appealed. She argues that the trial court used an improper special verdict form, gave an erroneous jury instruction on the central issue of being qualified for the job, and erred by allowing Costco to show the jury two pho- tographs that it had not timely disclosed in discovery. We affirm. First, the special verdict form simply was not erroneous. Second, Hirlston forfeited her appellate challenge to the jury instruction by failing to make a timely objection. On plain-error review, we find that the key instruction in- cluded an error, at least in the abstract, but we are not con- vinced the error harmed Hirlston’s case so as to require a new trial despite her forfeiture. Finally, the judge did not abuse her discretion by allowing both plaintiff and defendant to intro- duce a few photographs of the workplace that had not been disclosed in discovery. No. 22-2067 3

I. Factual and Procedural Background A. Hirlston’s Job as Optical Manager Since Hirlston’s childhood, she has lived with disabilities that render her unable to lift significant weights, to stand for long periods of time, or to walk without a cane. Hirlston found a job at a Costco store in Indianapolis in its optical de- partment. She quickly earned a promotion to Optical Man- ager. Five years into her tenure, though, Costco announced a plan to remodel the optical department. Before the remodel, computer monitors for handling customer orders and other information had been placed on countertops. With that ar- rangement, Hirlston could sit down to work with customers. Part of the planned remodeling was to build computer moni- tors directly into the counters to keep others from seeing cus- tomers’ confidential health information. The arrangement would have required Hirlston to stand much longer than she could tolerate. Hirlston approached Costco management to discuss pos- sible accommodations that would enable her to continue as Optical Manager. Costco asked Hirlston for her doctor’s re- strictions. These included significant limits on bending, stooping, and kneeling, as well as lifting, standing, and walk- ing. These restrictions were not consistent with Costco’s view of the essential functions of an Optical Manager, both before and after the remodeling of the department. Costco thought the Optical Manager would need to be able to bend, stoop, and kneel occasionally, less than two and a half hours per day. Hirlston’s doctor said she could “never” bend, stoop, or kneel. Costco thought the Optical Manager would need to be able to lift ten pounds or more, but Hirlston’s doctor said she should not lift more than five pounds. Costco thought the Optical 4 No. 22-2067

Manager would need to stand two and a half to five hours per day. Hirlston’s doctor said she could stand no more than fif- teen minutes at a time. And Costco thought the Optical Man- ager would need to walk two and a half to five hours per day. Hirlston’s doctor said she could walk no more than ten minutes at a time. B. Discussions About Reasonable Accommodations Hirlston proposed several accommodations that she said would enable her to perform the job’s essential functions, in- cluding a seated workstation so she could sit, polarized com- puter screens so no one else could directly see customer infor- mation, and a “grabber” so she could reach items on or close to the floor. Costco found that, even with Hirlston’s proposed accommodations, the Optical Manager job requirements would still have conflicted with her doctor’s restrictions, so that her proposed accommodations would not have been rea- sonable. Since Costco thought no accommodations could keep Hirlston in her Optical Manager job, it placed her on a leave of absence while she tried to find another job with Costco. Some months later, after updating her medical restrictions, Hirlston found a job at a different Costco location, but with less responsibility and lower pay. Hirlston later filed a charge with the EEOC, received a right-to-sue letter, and sued Costco for discrimination and retaliation in violation of the ADA. C. The Trial At the three-day trial, the central dispute was whether any reasonable accommodation could have allowed Hirlston to perform the essential functions of an Optical Manager with- out violating her doctor’s restrictions. Hirlston argued that if No. 22-2067 5

Costco had not rushed to put her on leave, it would have iden- tified one, such as a powered sit-to-stand wheelchair. Costco disagreed. It argued that Hirlston’s doctor’s restrictions made her unqualified for even her current job without “worka- rounds,” like asking other employees to do some of her work, that Costco thought were improper. Costco argued that it had provided Hirlston reasonable accommodations in the form of a leave of absence and reassignment to her new job. See 42 U.S.C. § 12111(9)(B) (reasonable accommodation may include “reassignment to a vacant position”). The jury found for Costco, answering on a special verdict form that Hirlston had not shown she was qualified to do the Optical Manager job in November 2015. The district court de- nied Hirlston’s post-trial motions and entered judgment for Costco. II. Analysis A. The Verdict Form The jury verdict form included the same first question for Hirlston’s ADA claims for discrimination and failure to ac- commodate: “Was Ms. Hirlston qualified to perform her job as an Optical Department Manager in November 2015?” Hirl- ston argues on appeal that the question should have read dif- ferently. 1. Whether Plaintiff Preserved Her Objection The parties debate whether Hirlston preserved her objec- tion to the verdict form.

Related

Untitled Case
D. Utah, 2026
J.R.M.B. v. Alegent Creighton Health
319 Neb. 287 (Nebraska Supreme Court, 2025)
Tuggle v. Williams
S.D. Illinois, 2025
Adduci v. Dart
N.D. Illinois, 2024

Cite This Page — Counsel Stack

Bluebook (online)
81 F.4th 744, Counsel Stack Legal Research, https://law.counselstack.com/opinion/karen-hirlston-v-costco-wholesale-corporation-ca7-2023.