Kapp v. Eastern Wisconsin Water Conditioning Co

CourtDistrict Court, E.D. Wisconsin
DecidedJanuary 13, 2021
Docket2:20-cv-00286
StatusUnknown

This text of Kapp v. Eastern Wisconsin Water Conditioning Co (Kapp v. Eastern Wisconsin Water Conditioning Co) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kapp v. Eastern Wisconsin Water Conditioning Co, (E.D. Wis. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

AARON KAPP, individually and on behalf of all others similarly situated,

Plaintiff,

v. Case No. 20-CV-286

EASTERN WISCONSIN WATER CONDITIONING CO and UNCO DATA SYSTEMS INC,

Defendants.

DECISION AND ORDER

Plaintiff Aaron Kapp has filed a class action complaint alleging that Defendant Unco Data Systems, Inc., an agent of Defendant Eastern Wisconsin Water Conditioning Co., made prerecorded telemarketing calls to him (and other class members) without his prior written consent, in violation of the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227. Defendants have moved to partially dismiss Kapp’s Third Amended Complaint or, in the alternative, to strike certain allegations contained therein. All parties have consented to the jurisdiction of a magistrate judge under 28 U.S.C. § 636(c) and Fed. R. Civ. P. 73(b). (See ECF Nos. 98, 99.) The motion is fully briefed and ready for resolution. BACKGROUND After this matter was transferred to this court from the Northern District of Illinois,

Kapp filed a Third Amended Class Action Complaint (ECF No. 115) that contains the following allegations. Eastern Wisconsin Water Conditioning Co. is a Minnesota Corporation that does business in Wisconsin under the name “Culligan Water

Conditioning of Waukesha, Wisconsin” and that operates a local dealer in Waukesha. (See ECF No. 115, ¶¶ 9–10.) Unco Data Systems, Inc., is a professional software and technology company that provides services, such as telephone advertising, to the water industry,

including Eastern Wisconsin Water. (Id., ¶ 12.) As part of its services, Unco transmits phone calls and leaves prerecorded messages on behalf of Eastern Wisconsin Water that provide a call-back number for Eastern Wisconsin Water’s local dealer. (Id., ¶ 13.) Aaron Kapp, a Wisconsin citizen residing in Wauwatosa, purchased a home that

had a Culligan water filtration system already installed. (See ECF No. 115, ¶¶ 8, 31.) Soon after purchasing the home, Kapp scheduled a maintenance inspection of his Culligan water filtration system with Eastern Wisconsin Water’s Waukesha dealer. (Id., ¶ 32.) As

part of the maintenance inspection Kapp provided the Waukesha dealer with his home telephone number. (Id., ¶ 33.) However, Kapp did not sign any written agreement consenting to receive calls using a prerecorded voice from the Waukesha dealer or its affiliates. (Id.) A few years after purchasing the home, Kapp discontinued the home water

filtration service. (Id., ¶ 35.) Despite discontinuing his filtration service, Kapp continued to receive prerecorded calls from Unco to his home landline that left the phone number for Eastern

Wisconsin Water’s Waukesha dealer. (See ECF No. 115, ¶¶ 3, 37-43.) For example, on July 8, 2018, Kapp received the following prerecorded voice message: I am calling from Culligan to let you know this is the final reminder to schedule the required maintenance on your drinking water system. Maintenance is critical in extending the life of your system plus provides the high-quality drinking water you have grown to know and trust from Culligan. Please call us as soon as possible to schedule the required maintenance with one of our certified technicians. You can reach our local office at (262) 547-1862. Again, the number is (262) 547-1862. Press star if you would like to listen to this message again. Thank you for trusting Culligan with your water needs.

(Id., ¶ 38.) The prerecorded message did not include an opt-out mechanism or provide a toll-free number that permitted Kapp to make a do-not-call request. (Id., ¶¶ 44, 50 (citing 47 C.F.R. § 64.1200(b)).) Kapp received similar, if not identical, telephone calls in prior years after discontinuing the water filtration system at his home. (See ECF No. 115, ¶ 45.) On at least one occasion Kapp called the number listed in the message and asked to be removed from the call list. (Id.) He was advised that only “corporate” could remove his number. (Id.) Despite asking to be removed from the call list Kapp continued to receive calls to his landline from Unco using a prerecorded voice to deliver messages with a “final reminder” to schedule “required maintenance” on his drinking water system. (Id., ¶ 46.) The Third Amended Complaint alleges a single violation of the TCPA. (See ECF No. 115, ¶¶ 68-91.) Specifically, the Third Amended Complaint alleges, “Defendants

initiated, or caused the initiation of, telephone calls that introduced an advertisement or constituted telemarketing without the prior express written consent of the called party and for no emergency purpose in violation of 47 U.S.C. § 227.” (Id., ¶ 70.) The Third Amended

Complaint further alleges, “Defendants’ prerecorded or artificial voice messages failed to clearly state the identity that was responsible for initiating the calls” and “did not provide any telephone number in the message permitting a do-not-call request during regular business hours.” (Id., ¶¶ 85-86.) In addition to statutory damages the Third Amended Complaint seeks treble damages under 47 U.S.C. § 227(b)(3)(C) for the defendants’ alleged

“willful or knowing” violation of the TCPA. (See id., ¶¶ 79-81, 89.) On August 26, 2020, the defendants filed a motion for partial dismissal of the Third Amended Complaint pursuant to Fed. R. Civ. P. 12(b)(6). (See ECF No. 117.) Alternatively,

they seek to strike certain allegations in the Third Amended Complaint pursuant to Fed. R. Civ. P. 12(f). (See id.) LEGAL STANDARDS “[T]he TCPA . . . represents Congress’s attempts to address . . . concerns about the

deleterious effects of telemarketing and telephone solicitations, particularly automated calls.” Patriotic Veterans, Inc. v. Indiana, 736 F.3d 1041, 1045 (7th Cir. 2013) (citing S. Rep. No. 102-178, reprinted in 1991 U.S.C.C.A.N. 1968). Relevant here, the TCPA “prohibits calls to a residential telephone line using an artificial or prerecorded voice without the recipient’s prior express consent, ‘unless the call is initiated for emergency purposes or is

exempted by rule or order by the [Federal Communications] Commission under paragraph 2(B).’” Patriotic Veterans, 736 F.3d at 1045 (quoting 47 U.S.C. § 227(b)(1)(B)). “The statute provides a private right of action to collect either actual damages or $500 per

violation in statutory damages.” Brodsky v. HumanaDental Ins. Co., 910 F.3d 285, 291 (7th Cir. 2018) (citing 47 U.S.C. § 227(b)(3)(B)). “These amounts are trebled for willful violations.” Soppet v. Enhanced Recovery Co., LLC, 679 F.3d 637, 639 (7th Cir. 2012).

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