Kanyezi Africa Safari, Inc. v. Tammy Sells, Ida Burnaman, and Jerry Burnaman

CourtCourt of Appeals of Texas
DecidedFebruary 24, 2022
Docket01-20-00179-CV
StatusPublished

This text of Kanyezi Africa Safari, Inc. v. Tammy Sells, Ida Burnaman, and Jerry Burnaman (Kanyezi Africa Safari, Inc. v. Tammy Sells, Ida Burnaman, and Jerry Burnaman) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kanyezi Africa Safari, Inc. v. Tammy Sells, Ida Burnaman, and Jerry Burnaman, (Tex. Ct. App. 2022).

Opinion

Opinion issued February 24, 2022

In The

Court of Appeals For The

First District of Texas ———————————— NO. 01-20-00179-CV ——————————— KANYEZI AFRICA SAFARI, INC., Appellant V. TAMMY SELLS, IDA BURNAMAN, AND JERRY BURNAMAN, Appellees

On Appeal from County Civil Court at Law No. 2 Harris County, Texas Trial Court Case No. 1102079

MEMORANDUM OPINION

Following a bench trial, the trial court rendered judgment against Kanyezi

Africa Safari, Inc. (Kanyezi) in favor of Tammy Sells, Ida Burnaman, and Jerry

Burnaman based on their causes of action for breach of contract and violation of the Deceptive Trade Practices Act (DTPA).1 The trial court awarded Sells and the

Burnamans a single recovery of actual damages and attorney’s fees under both

theories of recovery.

On appeal, Kanyezi raises eight issues.2 Kanyezi contends that (1) the

Burnamans were not consumers under the DTPA (issue one); (2) the evidence was

insufficient to support the judgment under either the DTPA or breach-of-contract

theories (issues two through four); (3) the trial court erred in awarding attorney’s

fees (issues five and six); (4) the trial court’s judgment violated the one-satisfaction

rule (issue seven); and (5) opposing counsel engaged in improper closing argument

(issue eight).

We affirm in part, reverse in part, and remand for further proceedings.

Background

In 2016, Tammy Sells suggested to her parents—Ida and Jerry Burnaman—

that the three of them take an African safari to celebrate the Burnamans’ 55th

wedding anniversary and Jerry’s 80th birthday. The Burnamans agreed with the

suggestion, and Tammy, who worked as a flight attendant, began researching to find

1 See TEX. BUS. & COM. CODE §§ 17.41–.63. 2 We note that the issues contained in the “Issues Presented” section of Kanyezi’s brief do not match exactly the order of the issues in the main headings in the body of its brief. We consider the issues in the order presented in the body of the brief. 2 a safari company for their trip. Tammy found information on the internet about

Kanyezi, a company providing non-hunting safaris in South Africa.

Evidence at trial showed that Kanyezi was founded in 1983 by Christopher

Cote. He and his son, Michael, own Kanyezi, which employed 11 people. Chris and

Michael both worked for Kanyezi being responsible for Kanyezi’s guest services

and safety, administration, vendor relations, and for drafting advertisements and

contracts for the company.

Kanyezi is licensed by the California Attorney General to sell travel services

within the United States, and it has an office in California. At trial, Chris testified

that he was born in California, pays taxes in California, has a California driver’s

license, and owns a home in Hawaii, where he spends time when he is in the United

States, but he spends much of his time in Africa.

Tammy initiated contact with Kanyezi through its website, requesting

information about the company and its travel services. Michael responded to

Tammy’s email, providing her with printed materials containing information about

Kanyezi and a sample safari itinerary. Tammy and Michael also spoke on the

telephone regarding Kanyezi’s services and possible itineraries for the trip.

Kanyezi emailed Tammy and Ida a “Kanyezi Safari Confirmation Contract,”

dated December 6, 2016. The contract detailed travel, lodging, and itinerary

3 information for a safari to be provided by Kanyezi between April 9–24, 2017.

Tammy, Ida, and Jerry were each listed in the contract.

As it appears in the record, the contract was nearly 50 pages long when

printed. In addition to describing what was included in the travel package and stating

the contract’s terms and conditions, the contract contained many photographs of

African animals, weather information, travel tips, and positive reviews from prior

customers interspersed throughout its pages.

On the fifth page, the contract stated that the safari package price was $8,755

per person, totaling $26,265 for three people. Among the items included in the travel

package, which was described as “all inclusive,” were lodging, most meals, game

drives to view animals, guides, and security. The package also included roundtrip,

business class airfare from Houston to Johannesburg, South Africa. Ida and Jerry

lived in Colorado and Tammy lived in Houston, but they planned to fly together

from Houston to South Africa. The contract stated that $13,132.50—50 percent of

the total price—was immediately due and that final payment was due 120 days

before departure. Regarding cancellation and change fees, the contract stated that

“all payments [are] nonrefundable” and provided that a $3,500 fee applied to

changes made within 24 months of departure, and a fee of $7,250 applied to

cancellation or change of plans within 120 days of departure.

4 Thirty-one pages into the contract appeared an “Estimate of Costs,” with

language stating, “Your expedition costs that are not included in package rate” and

“not included–not prepaid.” Under that language were listed certain expenses and

fees, such as shopping, gratuities, park fees, taxes, and visa fees. Below the list was

the total amount of $883, described as “estimated total park entry, national visa fees,

shopping, extra meals, tipping, & other fees listed above per guest (final amount

depends on your shopping & tipping).”

On December 7, 2016, Michael emailed Ida and Tammy, requesting passport

information and attaching another document that was 20 pages long. The document

contained a wide range of “travel tips,” such as updated packing, public health, and

weather information for South Africa. On pages 12 and 13, the document mentioned

various fees that would be required, such as national park fees. Parenthetically, the

document stated that the fees were “approx. $480–$840 per guest depending on tour

and length” and the fees “ARE NOW PAID DIRECTLY TO KANYEZI Before

Departure.” And beneath the heading “NEW UPDATE!” was a statement that fees

ranging from $480–$840 would be added to the final payment “per your contract.”

Tammy and Ida testified at trial that, although Tammy would pay her own

share of the trip, it was decided that Ida would transfer payment for all three of them

to Kanyezi from her bank because she and Kanyezi had accounts with the same bank.

On December 7, 2016, Ida transferred $13,132.50 to Kanyezi.

5 Michael also advised Ida to obtain travel insurance for herself and Jerry, given

their ages. Ida received an email on December 9, 2016, from Kanyezi regarding the

insurance. After receiving the information, Ida purchased travel insurance for herself

and Jerry, costing $2,389.

Kanyezi sent Ida a second Kanyezi Safari Confirmation Contract, dated

December 14, 2016. The third page reflected that Ida had paid Kanyezi $13,132.50,

described as a “50% Deposit Paid as Agreed.” It also stated that a “Final Payment”

of $15,781.50 was “Now Due” and reflected that the $15,781.50 was calculated by

adding the remaining $13,132.50 due on the safari package and an additional $2,649.

The $2,649 was calculated by multiplying $883 by three. The $883 was comprised

of “Contractual Prepaid [South African] & USA Government Fees & Taxes, [South

African] Park Entry Fees (3), Visa fees, Road Tolls, Eco Impact Fees, Cheetah

Center Fees, & All Third-Party Fees Kanyezi Is able to Prepay on Each Guest’s

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Kanyezi Africa Safari, Inc. v. Tammy Sells, Ida Burnaman, and Jerry Burnaman, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kanyezi-africa-safari-inc-v-tammy-sells-ida-burnaman-and-jerry-texapp-2022.