Joseph Riad v. Wells Fargo Bank NA

Court of Appeals for the Third Circuit·Decided December 15, 2023·No. 22-1757·Unpublished

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT

No. 22-1757

JOSEPH RIAD; RIAD HOLDINGS, INC., Appellants

v.

WELLS FARGO BANK, N.A.

Appeal from the United States District Court for the Eastern District of Pennsylvania (D. C. No. 2-19-cv-04292)

District Judge: Honorable Chad F. Kenney

Submitted under Third Circuit L.A.R. 34.1(a)

on March 23, 2023

Before: RESTREPO, PHIPPS and ROTH, Circuit Judges (Opinion filed December 15, 2023)

OPINION*

*

This disposition is not an opinion of the full Court and pursuant to I.O.P. 5.7 does not constitute binding precedent.

ROTH, Circuit Judge The District Court granted Wells Fargo Bank, N.A.’s, motion for summary judgment, dismissing the claims of Joseph Riad and Riad Holdings, Inc.1 (collectively, Riad) because they were time barred. Riad argues that the District Court erred because equitable estoppel tolled the statutes of limitations. We are unpersuaded and will thus affirm.

I.

In 2019, Riad brought claims of negligence, negligent hiring and supervision, conversion, breach of contract, and unjust enrichment against Wells Fargo.2 These claims were based on allegedly improper wire transfers, mishandled cashier’s checks, and missing deposits. The following evidence was produced during discovery:

Riad held accounts with Wells Fargo. At the time, it was Wells Fargo’s policy to mail monthly statements.3 In January 2012, however, Riad sent the bank a letter, which complained that he could not “get a statement showing [him] the money in the account” and that the “ATM printouts [were] not showing [him his] balances.”4 Riad testified, however, that he would sometimes see his balance by “us[ing his] ATM card”5 and that

1 Joseph Riad is the chair of Riad Holdings, Inc., “a privately held family trust.” JA91. 2 Riad also brought claims that Wells Fargo violated the Pennsylvania Unfair Trade Practices and Consumer Protection Law (UTPCPL). 3 Customers could opt for electronic statements, but Riad did not. 4 JA259. While Riad addressed this letter to Wachovia Bank, no one disputes that Wells Fargo acquired Wachovia in 2008. Jonathan Stempel, Wells Fargo completes Wachovia purchase, Reuters (Jan. 1, 2009, 8:16 AM), https://www.reuters.com/article/wellsfargowachovia /wells-fargo-completes-wachovia-purchase-idINN0133136720090101/. 5 JA441–42 (“I did some purchases with the debit card, and it would print out the statement as to how much I had.”).

he recalls getting “one or two bank statements.”6 He would physically go to a Wells Fargo branch “at least twice a week” to see his balance.7 Outside of Riad’s testimony, the record has no evidence of what was displayed during these visits.

A Wells Fargo representative testified that “Wells Fargo has been unable to locate any communications from either Riad or [his former spouse] reflecting that statements were not received.”8 Riad’s former spouse testified that the statements from their shared account “would have been sent to the home that [he] owns and sometimes lived” in.9 Riad recalled seeing contact information for customer support at the bottom of a mailed bank statement.

Riad testified that Wells Fargo sent six unauthorized wire transfers between November 23, 2010, and January 18, 2011, which totaled over $1 million. Riad said he discovered these transfers “on the screen” of Triandos Randolph, a Wells Fargo branch manager.10 Randolph, according to Riad, confirmed that these transfers were a mistake and that the problem would be resolved quickly.11 On January 28th, Riad wrote a letter to the bank, explaining that Randolph told him that an employee mistakenly sent the wire transfers while Riad was travelling, that he had “demanded reverse wires,” that he had “been promised that this problem w[ould] be resolved quickly,” and that Wells Fargo had

6 JA619. 7 JA90, 441. 8 JA221. 9 JA328. 10 JA90. 11 JA440.

not yet resolved the problem.12 Riad testified that, at various points over the next five years, he followed up with Randolph who “promis[ed] continuously that this was going to get resolved.”13 After three years of no action, Riad spoke with the new manager at the bank, Ryan Silhan, who “revert[ed him] back to [Randolph]” because Silhan did not “know anything about it.”14 Riad again contacted Randolph about his concerns.15 Riad testified that Wells Fargo improperly deposited cashier’s checks between December 2011 and January 2012, resulting in a roughly $1.1 million loss.16 He said that he orally complained once to Silhan. He confirmed that he neither complained in writing to Wells Fargo nor followed up again with Silhan. Riad also testified that Wells Fargo did not credit his accounts with two deposits from November 2010 and January 2012, respectively about $2.5 million and $1.1 million.17

12 JA90, 160. 13 JA438. Three of Riad’s friends submitted affidavits, testifying that they overheard Randolph make these promises. 14 JA438. 15 JA438. 16 Riad’s expert witness analyzed the accounts and transactions related to these cashier’s checks. Riad originally alleged that he was missing over $4.4 million, but “he learned in discovery that the missing amount on those transactions was limited to $1,100,000.” Appellant Br. at 17 n.4. Riad testified that it was “possible” that he deposited the purportedly missing $1.1 million into his PNC account. JA138. 17 There is limited, to no, evidence that Riad made either deposit. Regarding the November 2010 deposit, Riad presents a “cash in debt teller” receipt, which appears to show that Teller 0092 had customers deposit a total of $2,500,688. See JA305. After reviewing this receipt, Riad’s expert concedes that this is the likely interpretation of this receipt. In other words, this is not evidence that Riad deposited this amount of money. As to the January 2012 deposit, Riad points to a handwritten “Transaction Record” showing that $1,100,000 was deposited into an account number “169.” JA307. This does not appear to be Riad’s, however, because he did not have an account beginning or ending with 169 until the next year.

He explained that he did not learn about these errors or the improperly deposited cashier’s checks until sometime between May and December 2015, when Wells Fargo closed his accounts and sent him a check for what he purportedly had in the bank. Riad explained that, because he had previously seen a balance of over $6 million “on the screen,” he was expecting to receive a check of that size.18 Instead, he received “a check to the tune of 50-some-odd thousand dollars.”19 After discovery, Wells Fargo moved for summary judgment, arguing that Riad’s claims are time barred. The District Court agreed.20 Riad appealed.

II.21

Because the statutes of limitations for Riad’s claims are two and four years, Riad’s claims are time barred unless an exception applies.22 Riad contends that he can invoke two exceptions: first, that the statute of limitations for the claims related to the wire transfers are equitably tolled because of Wells Fargo’s fraudulent concealment; second, the discovery rule tolled the limitations period for the claims related to the cashier’s

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