Jordan v. Nationstar Mortg., LLC

CourtWashington Supreme Court
DecidedJuly 7, 2016
Docket92081-8
StatusPublished

This text of Jordan v. Nationstar Mortg., LLC (Jordan v. Nationstar Mortg., LLC) is published on Counsel Stack Legal Research, covering Washington Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jordan v. Nationstar Mortg., LLC, (Wash. 2016).

Opinion

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IN THE SUPREME COURT OF THE STATE OF WASHINGTON

CERTIFICATION FROM THE UNITED ) STATES DISTRICT COURT FOR THE ) EASTERN DISTRICT OF WASHINGTON ) No. 92081-8 IN ) ) LAURA ZAMORA JORDAN, as her ) EnBanc separate estate, and on behalf of others ) similarly situated, ) ) Filed _JUL __ 7 2®~® 0_ _ __ Plaintiff, ) ) v. ) ) NATIONSTAR MORTGAGE, LLC, ) a Delaware limited liability company, ) ) Defendant. ) ________________________) OWENS, J. - After defaulting on her home mortgage payment, plaintiff

Laura Jordan returned home from work one evening to discover she could not enter

her own house: the locks had been changed without warning. A notice informed her

that in order to gain access to her home, she must call defendant Nationstar Mortgage

LLC to obtain the lockbox code and retrieve the new key inside. Although she               Jordan v. Nationstar Mortgage, LLC No. 92081-8

eventually reentered her home, she removed her belongings the next day and has not

returned since. Jordan's home loan was secured by a deed of trust, a commonly used

security instrument that was created as an alternative to traditional mortgages to

provide for a simpler method of foreclosure. The deed of trust contained provisions

that allowed Nationstar to enter her home upon default without providing any notice

to the homeowner. Today, we are asked to decide whether those provisions conflict

with Washington law.

Jordan represents a class action proceeding in federal court, which has certified

two questions to us. The first question asks whether the deed of trust provisions

conflict with a Washington law that prohibits a lender from taking possession of

property prior to foreclosure. We hold that it does because the provisions allow

Nationstar to take possession of the property after default, which conflicts with the

statute. The second question asks whether Washington's statutory receivership

scheme--providing for a third party to possess and manage property in lieu of either

the lender or homeowner-is the exclusive remedy by which a lender may gain access

to the property. As explained below, we hold nothing in our law establishes the

receivership statutes as an exclusive remedy.

FACTS

In 2007, Jordan bought a home in Wenatchee, Washington, with a home loan of

$172,000 from Homecomings Financial. She secured the loan by signing a deed of

2               Jordan v. Nationstar Mortgage, LLC No. 92081-8

trust. The original lender assigned the loan to the Federal National Mortgage

Association (Fannie Mae), one of the nation's largest mortgagees that primarily

participates in the secondary mortgage market, which hired Nationstar to service the

loan.

Jordan went into default on her mortgage payments in January 20 11. In March

2011, one ofNationstar's vendors came to Jordan's home and changed the locks on

her front door. Jordan returned home to find a notice on the front door informing her

that the property was found to be "unsecure or vacant" and that to protect her and the

mortgagee's interest in the property, it was "secured against entry by unauthorized

persons to prevent possible damage." Order Certifying Questions to Wash. Supreme

Ct., Jordan v. Nationstar Mortg., LLC, No. 2:14-CV-0175-TOR at 6 (E.D. Wash.

Aug. 10, 20 15). While the above-noted facts are undisputed, the parties dispute

whether the home was vacant. Jordan contends she was living there, left for work that

morning as usual, and returned to find the lockbox and notice. On the other hand,

Nationstar contends that its vendor performed an inspection of the property and

determined it was vacant.

Upon finding the notice when she returned home, Jordan called the phone

number provided and got the key from the lockbox to reenter her home. She took all

of her belongings and vacated the house the next day. Since then, Nationstar's vendor

has maintained the property's exterior and winterized the interior. Nationstar does not

3               Jordan v. Nationstar Mortgage, LLC No. 92081-8

claim to have attempted to provide Jordan any notice of its intention to inspect the

property and rekey it. Nationstar contends that its usual practice is to change the locks

on only one door, such that it can access the home in the future, but also so that the

owner can still enter the home through another door. Here, Jordan's home had only a

front door and a sliding glass door in the rear of the home. Therefore, when

Nationstar's vendor rekeyed the front door, she had no means of entry.

Jordan represents a certified class of3,600 Washington homeowners who were

locked out of their homes pursuant to similar provisions in their deeds of trust with

Nationstar. This case presents an important issue for these homeowners and the

thousands of others subject to similar provisions, as well as the many mortgage

companies that have a concern with preserving and protecting the properties in which

they have an interest. Three amicus briefs were filed in this case: Federal Home Loan

Mortgage Corporation (Freddie Mac) and the city of Spokane supporting defendant

Nationstar, and the Northwest Consumer Law Center supporting plaintiff Jordan.

Freddie Mac tells us that the provisions such as the ones at issue here are important to

the foreclosure process because they allow lenders to enter the property to maintain

and secure it. It contends that such provisions help meet Freddie Mac's requirements

it imposes on companies like Nationstar to preserve properties.

In April20 12, Jordan filed a complaint against Nationstar in Chelan County

Superior Court, alleging state law claims that include trespass, breach of contract, and

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