Jones v. Quintana

975 F. Supp. 2d 63, 2013 WL 5442217, 2013 U.S. Dist. LEXIS 141886
CourtDistrict Court, District of Columbia
DecidedOctober 1, 2013
DocketCivil Action No. 2008-0620
StatusPublished
Cited by3 cases

This text of 975 F. Supp. 2d 63 (Jones v. Quintana) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jones v. Quintana, 975 F. Supp. 2d 63, 2013 WL 5442217, 2013 U.S. Dist. LEXIS 141886 (D.D.C. 2013).

Opinion

MEMORANDUM OPINION

COLLEEN KOLLAR-KOTELLY, United States District Judge.

Plaintiff Alexandria Jones, a former employee of the District of Columbia Office of Unified Communications (“OUC”), filed suit against the District of Columbia and Janice Quintana, the Director of the OUC, alleging that (1) the Defendants retaliated against the Plaintiff in violation of the District of Columbia Whistleblower Protection Act, D.C.Code §§ 1-615.51 et seq.; (2) Defendant Quintana retaliated against the Plaintiff for exercising her First Amendment rights in violation of the 42 U.S.C. § 1983; and (3) the Defendants retaliated against the Plaintiff in violation of the Americans with Disabilities Act (the “ADA”), 42 U.S.C. §§ 12101 et seq. Presently before the Court is the Defendants’ [91] Motion for Summary Judgment. Upon consideration of the pleadings, 1 the relevant legal authorities, and the record as a whole, the Court finds the Defendants are entitled to summary judgment on all remaining claims. Accordingly, the Defendants’ motion is GRANTED.

*66 I. BACKGROUND

A. Factual Background

From 1999 until 2008, the Plaintiff was employed as a 911 operator with the Office of Unified Communications (“OUC”). Defs.’ Stmt. ¶ l. 2 In 2007, Defendant Janice Quintana was appointed by then-Mayor Adrian Fenty to serve as the Director of the OUC. Id. ¶ 2. The OUC “provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless communication systems and resources.” Id. ¶ 3. Prior to 2007, the District of Columbia utilized “727-1000” as a telephone number for city services. Id. ¶ 4. Mayor Anthony Williams, Mr. Fenty’s predecessor, proposed replacing the 727-1000 number with “31 1.” Id. Immediately after taking office in January 2007, Mayor Fenty outlined a plan to establish 727-1000 as a 24-hour, 7-day per week “Mayor’s Call Number,” within six months, and intended to roll-out the 311 number within one year. Id. ¶ 5.

Defendant Quintana testified before the City Council on March 8, 2007, and explained that OUC was working towards operating the 727-1000 number 24 hours per day, and “eventually merging the 7-digit telephone number to a 3-digit 311.” Defs.’ Stmt. ¶ 6. Ms. Quintana further testified that in order to determine best practices, OUC officials visited “311” and “911” call centers in Chicago and other major cities. Id. ¶ 7; Defs.’ Ex. 1 (Quintana Dep.) 27:6-28:9. She further indicated that OUC officials attended a number of meetings conducted by community organizations in the District of Columbia to discuss the merger of the 727-1000 and 311 telephone numbers with citizens of the District. Defs.’ Stmt. ¶ 8.

Ms. Quintana testified before the City Council once again on March 16, 2007, at which point Councilmember Phil Mendel-son inquired as to why it made sense to combine the 727-1000 and 311 numbers. Defs.’ Stmt. ¶ 9. Ms. Quintana indicated that the new system would be modeled after systems in several major cities, including Baltimore, Chicago, and New York, would have a dedicated staff for each number, and would allow emergency operators to handle only 911 calls. Id. 3 During the hearing, Mr. Mendelson and Ms. Quintana discussed the different purposes underlying the 727-1000, 311, and 911 numbers, and various models and systems for handling emergency and non-emergency police calls. Id. ¶ 10.

On December 14, 2007, the Committee on Public Safety and the Judiciary conducted a hearing regarding the OUC. The Plaintiff alleges that she and several of her co-workers sought leave to attend the hearing, but their requests were denied. Jones Aff. ¶¶ 19-20. During the hearing, Councilmember Yvette Alexander explained she had received complaints from her constituents regarding confusion as to *67 whether particular situations were considered emergencies or non-emergencies. Defs.’ Stmt. ¶ 11. Councilmember Mendelson indicated that he had received similar complaints of confusion. Id. ¶ 13. Ms. Quitana explained that the 727-1000 number would “collapse into 311” and utilized for non-emergencies, while 911 would be used anytime the caller sought a police, fire, or ambulance response. Id. ¶ 12. The Plaintiff concedes that the systems routes all calls seeking a police, fire, or ambulance response to the 911 operators, but the Plaintiff “disputes” Ms. Quintana’s testimony insofar as the Plaintiff would characterize some of the calls seeking a police response as “non-emergencies.” PL’s Resp. Stmt. ¶¶ 12,13.

Following the December 14 oversight hearing, the Plaintiff sent an email to several City Councilmembers asserting that Ms. Quintana “has no ideal [sic] how to run this agency,” and “has no communications skills.” Defs.’ Ex. 2 (12/14/07 Email PL to V. Bonnett, J. Graham, D. Catania). The Plaintiff also took issue with Ms. Quintana’s plan to require 911 operators to work 10 hour shifts, and asserted that the employees of OUC felt it was a “big mistake” to combine 311 with 727-1000. Id. Specifically, the Plaintiff argued that “a lot of citizens of the District of Columbia call 311 with emergency situations and [the merger with 727-1000] would delay service if the call has to be transferred to 911.” Id. The Plaintiff further suggested that “it will take a long time to get the citizens used to calling 311 for trash service[,] etc.” Id. The Plaintiff subsequently forwarded the email to City Council Chairman Vincent Gray and Councilmember Yvette Alexander. Defs.’ Ex. 3 (12/17/07 Email Pl. to V. Gray, Y. Alexander). Councilmember Jim Graham forwarded the Plaintiffs email to Councilmember Mendelson. Defs.’ Ex. 4 (12/18/07 Email).

The Plaintiff testified during her deposition that she had previously expressed concerns regarding the 311 merger to Ms. Quintana during a labor-management partnership meeting in October 2007. Defs.’ Ex. 5 (Jones Dep.) 55:8-56:1. The Plaintiff indicated to Ms. Quintana that the merger was problematic because the OUC was understaffed, and the staff had no way of prioritizing emergency calls within the 911 system. Id. After Ms. Quintana dismissed the Plaintiff’s concerns, the Plaintiff reportedly told Ms. Quintana that the Plaintiff “would contact the City Council, the Mayor and anyone outside of the District government who would listen to [her].” Jones Aff. ¶ 8.

On December 28, 2007, the Plaintiff emailed Mayor Fenty, asserting that the communications center had become “a cluttered warehouse environment,” and alleging that the privacy of District citizens could be jeopardized by housing other agencies near the 911 operators. Defs.’ Ex. 6 (12/28/07 Email Pl. to V. Gray, V. Bonett).

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Cite This Page — Counsel Stack

Bluebook (online)
975 F. Supp. 2d 63, 2013 WL 5442217, 2013 U.S. Dist. LEXIS 141886, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jones-v-quintana-dcd-2013.