Johnson's Landing Homeowners Ass'n, Inc. v. Hotwire Commc'ns, LLC

2018 NCBC 112
North Carolina Business Court·Decided October 29, 2018·No. 18-CVS-6023·Published

Opinion

Johnson’s Landing Homeowners Ass’n, Inc. v. Hotwire Commc’ns, LLC, 2018 NCBC 112.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION

WAKE COUNTY 18 CVS 6023

JOHNSON’S LANDING HOMEOWNERS ASSOCIATION, INC.,

Plaintiff,

v.

HOTWIRE COMMUNICATIONS, LLC; HOTWIRE COMMUNICATIONS OF NORTH ORDER AND OPINION ON CAROLINA, LIMITED DEFENDANTS’ MOTION TO DISMISS PARTNERSHIP; CAPITOL INFRASTRUCTURE, LLC; SMARTRESORT CO., LLC d/b/a BEYOND COMMUNICATIONS; and EMBARQ SOLUTIONS, INC. n/k/a CENTURYLINK SALES SOLUTIONS, INC.,

Defendants.

1. This suit arises from a dispute between a residential community and its telecommunications services provider. Plaintiff Johnson’s Landing Homeowners Association, Inc. (“Association”) alleges that the community’s residents have long received substandard services from Defendants Hotwire Communications, LLC, and Hotwire Communications of North Carolina, Limited Partnership (collectively, “Hotwire”). The Association would like to get a new provider and to free itself from its contracts with Hotwire, but Hotwire has resisted those efforts. In this action, the Association asks the Court to clear the way by declaring the contracts to be unconscionable and contrary to public policy.

2. In response, Hotwire defends the quality of its services and the terms of its bargain with the Association. Hotwire also moves to dismiss the Association’s second claim for relief—that the contracts are void as against public policy—under Rule 12(b)(6) of the North Carolina Rules of Civil Procedure. For the following reasons, the Court DENIES the motion to dismiss but concludes that the complaint is sufficiently ambiguous that a more definite statement of the Association’s claim is needed.

Jordan Price Wall Gray Jones & Carlton PLLC, by Brian S. Edlin and H. Weldon Jones, III, for Plaintiff Johnson’s Landing Homeowners Association, Inc.

Smith, Anderson, Blount, Dorsett, Mitchell & Jernigan, L.L.P., by Christopher G. Smith, Clifton L. Brinson, and Brandon E. Heffinger, for Defendants Hotwire Communications, LLC and Hotwire Communications of North Carolina, Limited Partnership.

Parker Poe Adams & Bernstein LLP, by Melanie B. Dubis and Catherine R. L. Lawson, for Defendant Embarq Solutions, Inc. n/k/a CenturyLink Sales Solutions, Inc.

No counsel appeared for Defendant Capitol Infrastructure, LLC.

No counsel appeared for Defendant Smartresort Co., LLC, d/b/a/ Beyond Communications.

Conrad, Judge.

I.

BACKGROUND

3. The Court does not make findings of fact on a Rule 12(b)(6) motion to dismiss. The following factual summary is drawn from relevant allegations in the complaint.

4. The Johnson’s Landing subdivision is a residential community comprised of several neighborhoods in Wake County, North Carolina. (Compl. ¶¶ 1, 14, ECF No.

3.) As in many modern subdivisions, the residents of Johnson’s Landing share common amenities managed by a homeowners association. (Compl. ¶¶ 14, 22.) This includes telecommunications services. (See Compl. ¶¶ 21–23, 34.)

5. Relevant to this dispute are two contracts governing not only the provision of telecommunications services but also the infrastructure needed to provide them. As its name suggests, the Master Community Infrastructure Agreement (“Infrastructure Agreement”) governs the construction of and access to telecommunications infrastructure for Johnson’s Landing. (See Compl. ¶ 16; Compl. Ex. B.) The agreement grants a single provider (which is now Hotwire) the exclusive right to build and maintain all necessary equipment, along with an exclusive easement to access the property and the infrastructure. (See Compl. Ex. B §§ 1.2, 4.1, 4.2.) It also grants the same provider the exclusive right to arrange for the provision of services to residents. (See Compl. Ex. B § 4.2.)

6. The second contract—the Bulk Services Agreement—is actually a pair of contracts governing the distribution of data, voice, video, and related services. (See Compl. Exs. E, F.) The Bulk Services Agreement requires a provider (also now Hotwire) to offer basic services, meeting certain minimum quality standards, to all residents of Johnson’s Landing. (Compl. Ex. F § 2.) For those services, the Association pays one bulk rate, which it passes on to residents through assessments. (Compl. Ex. F § 3.) Residents have the option to purchase additional services separately. (Compl. Ex. F § 3.)

7. The Infrastructure and Bulk Services Agreements date to the community’s early years, at a time when the subdivision’s declarant controlled the Association. (See, e.g., Compl. ¶¶ 15, 16, 24, 25.) Now free of outside control, the Association remains responsible for managing telecommunications services under both agreements. (See Compl. ¶¶ 22, 23.) Although the infrastructure and service providers were different companies at first, both agreements were later assigned to Hotwire, which is now the sole provider. (Compl. ¶ 27.)

8. The Association has had a rocky relationship with Hotwire. It alleges that Johnson’s Landing residents have experienced slow internet connections, inferior picture quality, and unexpectedly high costs. (See Compl. ¶¶ 38, 40.) The Association took steps, later rescinded, to terminate the Infrastructure Agreement as early as 2013. (See Compl. ¶¶ 38, 39.) Continuing frustration led the Association to issue another notice of default in 2017, detailing problems that it alleges Hotwire failed to cure. (See Compl. ¶¶ 41–43.) A notice of termination for the Infrastructure and Bulk Services Agreements followed shortly thereafter. (Compl. ¶¶ 44, 45.) The Association then began looking for new providers and contacted CenturyLink Sales Solutions, Inc. (“CenturyLink”) in early 2018. (Compl. ¶ 47.) The complaint alleges that Hotwire objected to that effort, insisted that the two agreements remained in effect, and threatened CenturyLink with legal action if it were to enter into a contract with the Association. (Compl. ¶¶ 46, 48, 50, 77.)

9. The Association brought this suit to obtain a declaration of its rights as to the Infrastructure and Bulk Services Agreements.* The Association first asks the Court to declare that it may terminate both agreements on the ground that their terms are unconscionable or, alternatively, that it has already properly terminated the agreements for cause. (Compl. ¶¶ 61–63.) In its second claim, the Association seeks a declaration that the agreements are void as against public policy because they contain exclusivity clauses that restrict free-market competition. (Compl. ¶¶ 66–67, 74.)

10. Hotwire now moves to dismiss the latter claim on the ground that the complaint’s allegations are insufficient to support a declaration that the Infrastructure and Bulk Services Agreements are void as against public policy. (ECF No. 12.) The motion has been fully briefed, and the Court held a hearing on August 27, 2018. The motion is ripe for determination.

II.

ANALYSIS

11. A motion to dismiss under Rule 12(b)(6) “tests the legal sufficiency of the complaint.” Concrete Serv. Corp. v. Inv’rs Grp., Inc., 79 N.C. App. 678, 681, 340 S.E.2d 755, 758 (1986). In the context of a declaratory-judgment action, a complaint is sufficient if it “alleges the existence of a real controversy arising out of the parties’ opposing contentions and respective legal rights under a . . . contract.” Morris v. Plyler Paper Stock Co., 89 N.C. App. 555, 557, 366 S.E.2d 556, 558 (1988). Our

* The Association sued not only Hotwire but also the three original signatories to the agreements. Of the three, only CenturyLink has made an appearance.

appellate courts have held that “[a] motion to dismiss for failure to state a claim is seldom appropriate ‘in actions for declaratory judgments, and will not be allowed simply because the plaintiff may not be able to prevail.’” Id. (quoting N.C. Consumers Power, Inc. v. Duke Power Co., 285 N.C. 434, 439, 206 S.E.2d 178, 182 (1974)).

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Johnson's Landing Homeowners Ass'n, Inc. v. Hotwire Commc'ns, LLC, 2018 NCBC 112 (N.C. Super. Ct. 2018).

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