Johnson v. FCA USA, LLC

CourtDistrict Court, E.D. Michigan
DecidedMarch 1, 2024
Docket4:20-cv-12690
StatusUnknown

This text of Johnson v. FCA USA, LLC (Johnson v. FCA USA, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Johnson v. FCA USA, LLC, (E.D. Mich. 2024).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

DORTHEA JOHNSON, et al.,

Plaintiffs, Case No. 20-cv-12690 Hon. Matthew F. Leitman v.

FCA US LLC,

Defendant. __________________________________________________________________/ ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (ECF No. 65)

Plaintiffs Jason Player and Francisco Fernandez each purchased 2016 Dodge Charger vehicles manufactured by Defendant FCA US LLC. Their vehicles were covered by an express limited warranty. The door and console panels on the vehicles eventually began to warp and delaminate. Player and Fernandez then sought repairs from FCA under their warranties. They say that FCA refused and/or was unable to repair their vehicles. They then filed this putative class action. Their sole remaining claims are for breach of express warranty. FCA has now moved for summary judgment on those claims. (See Mot., ECF No. 65.) For the reasons explained below, the motion is GRANTED. I A

FCA is one of the world’s leading automakers. Player purchased a new 2016 Dodge Charger manufactured by FCA from Viva Dodge in El Paso, Texas on December 30, 2015. (See Player Dep., ECF No. 65-3, PageID.2237.) Fernandez

purchased a new 2016 Dodge Charger Hellcat manufactured by FCA from Jerry Ulm Chrysler Dodge Jeep Ram in Tampa, Florida in or around July 2017. (See Fernandez Dep., ECF No. 65-4, PageID.2334-2335.) Both vehicles were covered by FCA’s Basic Limited Warranty (the “Express

Warranty”). The Express Warranty provided, in relevant part, that FCA would “cover[] the cost of all parts and labor needed to repair any item on your vehicle when it left the manufacturing plant that is defective in material, workmanship, or

factory preparation.” (Express Warranty, Ex. I to Player Dep., ECF No. 65-3, PageID.2275.) The Express Warranty began when Player and Fernandez purchased their vehicles and “last[ed] for 36 months from the date it [began] or for 36,000 miles on the odometer, whichever occur[ed] first.” (Id., PageID.2276.)

B Both Player and Fernandez say that after they purchased their vehicles, they began to notice a warping and delamination of the door panels and/or console panels

on their vehicles (the “Panel Defect”). Player testified that in December 2017, two years after he purchased his vehicle and while it was still covered by the Express Warranty, he returned to his dealership and reported that both front interior door

panels had began to “warp[]” and “separate[] from the other part of the door.” (Player Dep., ECF No. 65-3, PageID.2242-2243; Service Record, Ex. L to Player Dep., ECF No. 65-3, PageID.2313.) Player brought his car in for repair, and FCA replaced both

front door panels at no charge. (See Player Dep., ECF No. 65-3, PageID.2244.) Player then did not experience any other warping or delamination of his door panels for several years. However, in July 2020, after Player’s Express Warranty had expired, Player

reported to his dealership that he began noticing additional delamination and “lift[ing]” of the panels in his “dash,” “interior console,” and “rear passenger door.” (Id., PageID.2255-2258.) When Player “inquir[ed]” about a repair, the dealership

told him that because the Express Warranty had expired, he had two options: (1) he could pay for the repairs out of pocket or (2) he could contact FCA and ask FCA to cover the cost of the repairs. (Id., PageID.2259-2260, 2262.) Player chose not to contact FCA. He says that he researched the Panel Defect online, learned that “no

one was [successful in] getting the repairs authorized,” and concluded that contacting FCA “would be a waste of time.” (Id., PageID.2260, 2264.) Fernandez experienced similar issues with his Dodge Charger. Fernandez

took his Charger to his dealership for an oil change in August or September of 2017 (less than two months after he purchased his vehicle), and he was told at that time that the two front door panels were becoming “unglued” and had “start[ed] to come

off.” (Fernandez Dep., ECF No. 65-4, PageID.2347-2349.) But he was told that FCA would not “approve” a repair at that time because the panels were not “loose yet completely.” (Id., PageID.2350.) Approximately one year later, in September

2018, Fernandez noticed that the two rear door trim panels were becoming delaminated, and he sought a repair under the Express Warranty for all four door trim panels. (See id., PageID.2354; Service Record, Ex. I to Fernandez Dep., ECF No. 65-4, PageID.2425.) FCA approved the repair. Fernandez’s dealership then

ordered new door panels, but the panels were on backorder and were “not currently available.” (Service Record, Ex. I to Fernandez Dep., ECF No. 65-4, PageID.2425.) By December 2018, Fernandez’s dealership had still not been able to acquire

replacement door panels for his vehicle. (See Fernandez Dep., ECF No. 65-4, PageID.2374; Ex. N to Fernandez Dep., ECF No. 73-7, PageID.3363-3364.) Instead of continuing to wait for new door panels to arrive, on December 13, 2018, Fernandez traded in his Charger for a Chrysler Pacifica. (See Ex. N to Fernandez

Dep., ECF No. 73-7, PageID.3364.) C Player and Fernandez assert that the Panel Defect arose because FCA chose

to use a sub-standard material in the door and console panels in order to save money. According to Player and Fernandez, the “door trim panels and console panels” of their vehicles “consist of three different materials: (1) an inner, plastic ‘substrate’,

(2) a plastic ‘skin’ material, and (3) a foam, placed between the substrate and skin.” (Plas.’ Resp., ECF No. 73, PageID.3021-3022, quoting Dep. of Chrysler 30(b)(6) witness Saurabh Kumar, ECF No. 73-8, PageID.3410.) They highlight that in May

and June 2013, FCA’s Technical Cost Reduction Team concluded that FCA could save at least $650,000 per year by changing the materials used to manufacture the door and console panels. (See id., PageID.3023, citing Kumar Dep., ECF No. 73-8, PageID.3414-3416.) And they point out that one of the changes that FCA made was

to the “skin” piece of the panels. More specifically, Player and Fernandez note that FCA changed the polymer material used in the skin from “PolyOne PCV CBX3471” to a material called “Belleville C10.” (Id., citing FCA Change Notice Worksheets,

ECF Nos. 73-13, 73-15. See also Kumar Dep., ECF No. 73-8, PageID.3416-3417.) Player and Fernandez contend that the Belleville C10 material was not “appropriate for use in vehicles sold in the Southern United States with above average temperatures” because Belleville C10 was “prone to delamination” in those

warmer environments. (Plas.’ Resp., ECF No. 73, PageID.3026, 3028.) They assert that the Belleville C10 material would “shrink” in warm weather, which in turn caused “the skin and skin/foam to pull away from the [] substrate [material].” (Id.,

PageID.3025, quoting Internal FCA Emails, ECF No. 73-29, PageID.3670.) And they say this caused the door and console panels to warp, separate, and/or delaminate. (See id.) Simply put, as counsel for Player and Fernandez agreed during

the hearing on FCA’s motion, Player and Fernandez view “the problem here” as being that “the C10 wasn’t strong enough to do its job in the heat.”1 Notably, as counsel for Player and Fernandez further candidly admitted during

the hearing, there is no evidence in the record that the batches of Belleville C10 that FCA used was in any way different from, or tainted as compared to, a “perfect” batch of Belleville C10. Player and Fernandez simply claim that Belleville C10 was the wrong polymer to use in the “skin” component.

FCA does not dispute that point.

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Johnson v. FCA USA, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/johnson-v-fca-usa-llc-mied-2024.