John Brunner v. Concentrix Corporation

CourtMichigan Court of Appeals
DecidedMarch 12, 2025
Docket368404
StatusUnpublished

This text of John Brunner v. Concentrix Corporation (John Brunner v. Concentrix Corporation) is published on Counsel Stack Legal Research, covering Michigan Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
John Brunner v. Concentrix Corporation, (Mich. Ct. App. 2025).

Opinion

If this opinion indicates that it is “FOR PUBLICATION,” it is subject to revision until final publication in the Michigan Appeals Reports.

STATE OF MICHIGAN

COURT OF APPEALS

JOHN BRUNNER, UNPUBLISHED March 12, 2025 Plaintiff-Appellee, 11:24 AM

v No. 368404 Ottawa Circuit Court CONCENTRIX CORPORATION, LC No. 19-005783-CD

Defendant-Appellant.

Before: N. P. HOOD, P.J., and BOONSTRA and FEENEY, JJ.

PER CURIAM.

Defendant, Concentrix Corporation (Concentrix), appeals by right the judgment entered by the trial court, following a jury trial, awarding plaintiff, John Brunner, $1,090,391.96 plus costs and attorney’s fees. We affirm.

I. PERTINENT FACTS AND PROCEDURAL HISTORY

Brunner started working for Concentrix in 2014. His job title was originally “cost engineer” but was later changed to “solutions architect.” Brunner’s performance reviews from December 2015 through November 2016 rated his work performance as five out of five, which correlated with “significantly exceeds performance.”

In 2017, Anne Sutherland became Brunner’s direct supervisor. In 2018, Concentrix acquired a company named Convergys and, as a result of that acquisition, Jason Stickney became the “global solutions director” of Concentrix, supervising Sutherland. After the Convergys acquisition, Stickney conducted one-on-one phone calls with the employees under Sutherland’s supervision. None of these conversations happened face-to-face, and Stickney testified that he did not have access to any of the employees’ personal files or demographic information.

Stickney’s phone call with Brunner lasted about seven minutes. Brunner testified that the conversation largely involved football, and that Brunner told Stickney that he graduated from the University of Michigan in 1975 and that he had sons who had graduated from the University of Michigan and Michigan State. Conversely, Stickney testified that he did not recall having a conversation with Brunner about football or colleges. Stickney testified that he told Brunner that

-1- he foresaw the solutions architects becoming more involved in preparing proposals, and, according to Stickney, Brunner responded “[t]hat he liked what he was doing and that he didn’t see that it was necessary to take on those additional tasks because there was another team in the company that was already doing that.” Stickney further testified that he told Brunner that he wanted the solutions architects to become more involved in sales and exploring the business case scenarios for the new technologies. According to Stickney, Brunner again responded that he wanted to continue what he was doing because there was another team within the company already performing those activities. However, Brunner testified that he would not have had any objection to becoming more involved in requests for proposals or new technologies, and under Sutherland’s leadership, he had already been responsible for writing and reviewing certain sections of customer proposals.

After the phone call, Stickney learned that there was going to be a reduction in workforce. Stickney was told to make a recommendation for each person within Sutherland’s group regarding whether the employee should be retained or terminated; he testified that he was not given any specific parameters to use in making that decision. Stickney ultimately recommended termination for Brunner, explaining that he did not think that Brunner was interested in the expanded role he envisioned for solutions architects. Stickney never met Brunner face-to-face before firing him. Brunner received a document from Human Resources, which listed the factors that Concentrix had considered in deciding to terminate him. These considerations included job criticality, skillset and abilities, and redundancy of the role. Brunner reiterated that none of these topics were discussed during his phone call with Stickney.

Prior to trial, Brunner moved to admit Sutherland’s deposition testimony under MRE 804(b)(5)(A) rather than call her as a witness, stating that she was facing serious health problems. The trial court ultimately held that Sutherland’s deposition testimony was admissible, finding that (1) Sutherland was unavailable because she was living more than 100 miles away, and (2) Concentrix had the motive and opportunity to develop Sutherland’s testimony during the deposition.

Sutherland’s deposition testimony was read to the jury. Sutherland stated that after his one-on-one phone call with Brunner, Stickney told Sutherland that Brunner “sounds like an older guy. He’s 65 years old . . . . He just seems like a guy that just really wouldn’t be open to change.”1 Sutherland further testified that, on the night before Brunner was terminated, Stickney called to inform her of the termination. Sutherland initially testified that Stickney did not mention Brunner’s age during this discussion; however, Sutherland later testified that Stickney stated, “I just feel terrible about doing this to this guy, you know, who worked all these years, all these hard years of his life, and here he is 65—I believe he said 65—65 years old and now I’ve gotta call and deliver him this message.” Sutherland testified that she told Stickney that Brunner was one of her strongest employees. Sutherland also testified that she expressed concerns to management regarding age discrimination. Sutherland was terminated shortly after Brunner’s termination.

Richard Rosso, the senior vice president of sales and account management for Concentrix, and Virginia Maedgen, a Concentrix Human Resources employee, both testified that Brunner’s

1 Stickney denied ever telling Sutherland that Brunner was 65 years old.

-2- age had nothing to do with the decision-making process and that Sutherland never raised concerns with them regarding Brunner’s termination.

The jury ultimately returned a verdict in favor of Brunner as described. Concentrix moved for a new trial, which the trial court denied. This appeal followed.

II. JURY INSTRUCTIONS

Concentrix argues that the trial court erred by failing to correctly instruct the jury that age had to be the “but for” cause of Brunner’s termination. We conclude that Concentrix has waived this issue.

“To preserve an instructional issue for appeal, a party must request the instruction before instructions are given and must object on the record before the jury retires to deliberate.” Heaton v Benton Constr Co, 286 Mich App 528, 537; 780 NW2d 618 (2009). A parties’ expression of satisfaction with the instructions constitutes waiver and extinguishes any error concerning the instructions. Moore v Detroit Entertainment, LLC, 279 Mich App 195, 224; 755 NW2d 686 (2008).

Prior to trial, Concentrix requested that the trial court instruct the jury using a modified version of M Civ JI 105.02 and M Civ JI 105.04, arguing that the modified jury instructions did not contradict the standard jury instructions, but merely clarified the correct “but for” causation standard required by the Michigan Elliott-Larsen Civil Rights Act (ELCRA), MCL 37.2101 et seq. Brunner objected, arguing that the standard jury instructions correctly explained the “determining factor” standard required by the ELCRA.

At the final status conference, the trial court inquired about the possibility of adding some additional language to the standard jury instructions to clarify the correct causation standard.

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Bluebook (online)
John Brunner v. Concentrix Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/john-brunner-v-concentrix-corporation-michctapp-2025.