Jo Ellen Smith Psychiatric Hospital v. Harrell

546 So. 2d 886, 1989 La. App. LEXIS 1286, 1989 WL 70433
CourtLouisiana Court of Appeal
DecidedJune 20, 1989
DocketNo. CA 88 0834
StatusPublished
Cited by1 cases

This text of 546 So. 2d 886 (Jo Ellen Smith Psychiatric Hospital v. Harrell) is published on Counsel Stack Legal Research, covering Louisiana Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jo Ellen Smith Psychiatric Hospital v. Harrell, 546 So. 2d 886, 1989 La. App. LEXIS 1286, 1989 WL 70433 (La. Ct. App. 1989).

Opinion

COVINGTON, Chief Judge.

This case involves the inadvertent release of insurance payment records to the parents of a former patient of Jo Ellen Smith Psychiatric Hospital, the plaintiff. These records, sometimes referred to as “Blue Cross Provider Registers,” or “registers,” contained the last name, beginning initial of the first name1 and social security number of 39 patients at the Psychiatric Hospital, who were Blue Cross insureds. These registers document payment by Blue Cross to the hospital, a psychiatric, drug and alcohol treatment facility, for services the hospital rendered to the named insureds or their dependents.

Robert Lailheugue, IV, a minor, was an in-patient at the hospital. He was covered, for the most part, under a Blue Cross policy in the name of his father, Robert Lail-heugue. Following the patient’s discharge from the facility, the hospital records showed an outstanding balance which had not been covered under the policy. In an [887]*887effort to collect the outstanding amount, Cynthia Jones, Account Services Representative at the hospital, phoned Mrs. Debra Lailheugue, the patient’s mother, on January 5, 1988. During this conversation Mrs. Lailheugue indicated she was unaware that there was a balance due, and requested proof of payments by Blue Cross, in order to ascertain what items had been excluded or had not been paid.

Mrs. Jones copied the Blue Cross registers for all payments made on the Lail-heugue account and mailed them to Mrs. Lailheugue. The registers received by Mrs. Lailheugue listed not only her husband’s last name, first initial and social security number, but the same information concerning 38 other insured patients. Mrs. Lailheugue received the registers on January 7, 1988, and phoned Mrs. Jones about them the following day. During this particular conversation, Mrs. Jones apologized for failing to delete the information concerning other patients, assured Mrs. Lail-heugue that this information had been given to no one else identified in the registers, or to anyone else, and confirmed that it was not a policy of the Psychiatric Hospital to divulge this information. She admitted she had erred in this instance, and she confirmed this conversation in a letter, January 11, 1988, to Mr. and Mrs. Lailheugue.

On January 14, 1988, one of the named defendants, Marlise Harrell, an attorney-at-law, wrote to Richard Corkern, Patient Accounts Manager of Jo Ellen Smith Psychiatric Hospital, advising that she had been retained by the Lailheugues and was seeking amicable settlement for the Lail-heugues’ injuries, based on the registers having been sent to the 38 other patients (policy holders).

Ms. Harrell’s letter was answered by Laurie Catron, Vice President and Staff Attorney of H.P.I.C. Management Company, national counsel for Jo Ellen Smith Psychiatric Hospital, first by telephone and then by letter. Ms. Catron’s letter, dated January 21, 1988, confirmed the information previously given that the registers had been given to no person other than Mrs. Lailheugue.

The instant action came about when Ms. Harrell wrote to Ms. Catron a letter dated January 24, 1988, advising that she and/or her clients would contact the 38 other patients if the Psychiatric Hospital failed to work out an amicable settlement with the Lailheugues. A temporary restraining order and rule to show cause was signed by the Honorable Joseph E. Anzalone, Judge of the Twenty-first Judicial District Court, on February 8, 1988, ordering Marlise Harrell and Mr. and Mrs. Lailheugue to refrain from disseminating the information contained in the registers to any person in any form. Judge Anzalone also granted plaintiff’s request that the record be sealed due to the sensitive nature of the information in question.

The rule was originally scheduled for hearing on February 12, 1988, but was continued on request of counsel for defendants, with the temporary restraining order being extended an additional ten days. The rule was heard on February 29, 1988, by the Honorable Kenneth J. Fogg, Judge of the Twenty-first Judicial District Court.

At the inception of the hearing, defendants filed a reconventional demand and an opposition to the granting of a preliminary injunction.

After the hearing, the application for a preliminary injunction was denied, but the court ordered the temporary restraining order to remain in effect by consent of counsel until the appeal delays had run or until an appeal taken from the judgment was finally decided.

After considering the evidence at the hearing, Judge Fogg heard arguments of counsel, and then dictated the following into the record:

The Court finds that the defendants have a right to contact persons named on the Blue Cross documents in order to further investigate the possibility of a claim against Jo Ellen Smith Psychiatric Hospital. The State Statutes do not restrict this right. The Court further finds that the plaintiffs have [sic] failed to demonstrate that it will suffer irreparable injury. The preliminary injunction requested is denied. The temporary restraining or[888]*888der is recalled and vacated. All costs are charged to the plaintiff. Judgment will be signed accordingly.

On appeal, the plaintiff has assigned the following errors:

1. The trial court erred in finding that the patient’s right to investigate the possibility of a claim against Jo Ellen Smith Psychiatric Hospital outweighed the rights of the 38 other patients on the list to privacy and privilege with respect to the confidentiality of their patient records.

2. The trial court erred in finding that Jo Ellen Smith Psychiatric Hospital had not shown a prima facie case entitling it to preliminary injunction, specifically in finding that it was required to prove irreparable harm and failed to do so.

1. PATIENT’S RIGHT TO INVESTIGATE

We find that the party defendant’s right to investigate the possibility of a claim against Jo Ellen Smith Psychiatric Hospital is outweighed by the rights of the 38 non-party patients to privacy and privilege with respect to the patient-identifying information contained in the Blue Cross registers.

The oral reasons assigned by the trial judge show that, in his opinion, the patient’s “right” to contact other patients is based on his “right” to investigate the possibility of a claim against Jo Ellen Smith Psychiatric Hospital.

Discovery, the means by which a party investigates the possibility of a claim, is broad in scope but not without its limitations. See La.C.C.P. art. 1422.

Article 1422 provides as follows:
Unless otherwise limited by order of the court in accordance with this Chapter, the scope of discovery is as set forth in this Article and in Articles 1423 through 1425.
Parties may obtain discovery regarding any matter, not privileged, which is relevant to the subject matter involved in the pending action, whether it relates to the claim or defense of the party seeking discovery or to the claim or defense of any other party, including the existence, description, nature, custody, condition, and location of any books, documents, or other tangible things and the identity and location of persons having knowledge of any discoverable matter.

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Bluebook (online)
546 So. 2d 886, 1989 La. App. LEXIS 1286, 1989 WL 70433, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jo-ellen-smith-psychiatric-hospital-v-harrell-lactapp-1989.