J&M Sales of Texas, LLC v. Anette H. Sams

Court of Appeals of Texas·Decided July 26, 2016·No. 05-15-00837-CV·Published

Opinion

Reverse and Remand; Opinion Filed July 26, 2016.

In The

Court of Appeals

Fifth District of Texas at Dallas No. 05-15-00837-CV

J&M SALES OF TEXAS, LLC, Appellant V.

ANETTE H. SAMS, Appellee

On Appeal from the 192nd Judicial District Court Dallas County, Texas

Trial Court Cause No. DC-14-13851

MEMORANDUM OPINION

Before Chief Justice Wright, Justice Bridges, and Justice Evans Opinion by Justice Evans

Appellant J&M Sales of Texas, LLC asserts that the trial court (1) abused its discretion in

denying J&M Sales’s motion for new trial and (2) should set aside the default judgment because Anette Sams did not offer sufficient evidence to support the damages awarded. We reverse and remand the case to the trial court for further proceedings.

BACKGROUND

On July 21, 2014, Sams was at a retail store operated by J&M Sales when her cart tapped a lower shelf which caused the shelf to fall on her foot.

Sams retained Pedro Lobato and he sent a representation letter to Carl Warren & Company, the third party claims administrator for J&M Sales. This letter was received by Carl Warren on August 29, 2014.

On October 23, 2014, Alvina Garcia, the Risk and Safety Manager for J&M Sales, assigned the Sams claim to Amy O’Quain, a claims specialist for Carl Warren. On October 24, 2014, O’Quain sent an email to Sams’s counsel requesting additional information to assist in the claims handling and investigation process. On October 25, 2014, O’Quain received a call from Lobato’s office asking about the status of Sams’s settlement demand packet. O’Quain advised that no packet had been received and Lobato’s office then sent the demand and medical records. O’Quain also requested an opportunity to secure a statement from Sams.

On November 26, 2014, Sams filed a lawsuit asserting a negligence claim against J&M Sales. Sams served the citation and petition on Parasec, Inc., the registered agent for J&M Sales. On December 12, 2014, O’Quain sent another email to Lovato’s office requesting dates to obtain Sams’s statement. When J&M Sales did not file an answer, Sams moved for a default judgment. On March 27, 2015, the trial court held a hearing and signed a default judgment against J&M Sales in the amount of $45,350.79.

On April 27, 2015, J&M Sales filed a motion for new trial that included the affidavits from O’Quain and Garcia.1 In the hearing on June 26, 2015, J&M Sales argued that its motion for new trial should be granted because it satisfied all three elements of Craddock v. Sunshine Bus Lines, Inc., 133 S.W.2d 124 (Tex. 1939). The trial court denied the motion for new trial and J&M Sales filed this appeal.

1 In addition to the information from the affidavits reviewed below, O’Quain testified she was not informed about and did not know about the lawsuit until she was notified on April 16, 2015 that a default judgment had been signed.

ANALYSIS

A. Motion for New Trial In its first issue, J&M Sales asserts that the trial court abused its discretion in denying its motion for new trial. We agree.

1) Standard of review The standard of review of the denial of a motion for new trial is abuse of discretion. See Dugan v. Compass Bank, 129 S.W.3d 579, 582 (Tex. App.—Dallas 2003, no pet.). A trial court abuses its discretion when it acts in an arbitrary or unreasonable manner, or if it acts without reference to any guiding rules or principles. Id.

2) Analysis

To be entitled to a new trial a party must show: (1) the failure of the defendant to answer before judgment was not intentional, or the result of conscious indifference on his part, but was due to a mistake or an accident; (2) the motion for new trial sets up a meritorious defense; and (3) the motion is filed at a time when the granting thereof will occasion no delay or otherwise work an injury to the plaintiff. Craddock, 133 S.W.2d at 126.

i) Mistake or accident in failing to file answer In order to determine whether the trial court abused its discretion in refusing to set aside the default judgment against J&M Sales, we first consider whether J&M Sales’s failure to answer was not intentional or the result of conscious indifference, but due to a mistake or an accident. Here, J&M Sales submitted Garcia’s affidavit in connection with its motion for new trial in which she testified J&M Sales’s registered agent forwarded the citation and petition to Randy Swanson, controller for J&M Sales, but “were inadvertently misplaced” and never forwarded to outside counsel. Garcia also testified that although documents related to Sams’s

claim from Lobato’s office or any other source were routed to her for handling, she was unaware of the lawsuit until she received the default judgment on April 16, 2015.

Sams argues that Garcia’s conclusory affidavit is insufficient to demonstrate a lack of conscious indifference because Swanson should have provided testimony as to how he misplaced the affidavit. The Supreme Court, however, has addressed and dismissed this very issue:

We also disagree that to establish that papers were lost there must be an affidavit from the person who lost them describing how it occurred. People often do not know where or how they lost something—that is precisely why it remains “lost.”

This Court has often set aside default judgments when papers were misplaced, though no one knew precisely how. We agree that a conclusory statement that documents were “lost” must generally be supported by some explanation from the person most likely to have seen them, or of the efforts made to find them. But the Craddock standard is one of intentional or conscious indifference—that the defendant knew it was sued but did not care. An excuse need not be a good one to suffice.

See Fidelity and Guar. Ins. Co. v. Drewery Const. Co., Inc., 186 S.W.3d 571, 575–76 (Tex. 2006) (internal citations omitted). Although J&M Sales admits that the petition and citation were misplaced without a detailed explanation as to how they were misplaced, the affidavits of Garcia and O’Quain show neither an intent nor conscious indifference in failing to file an answer. Consciously indifferent conduct occurs when the defendant knew it was sued and did not care. See Sutherland v. Spencer, 376 S.W.3d 752, 755 (Tex. 2012). Here, however, the affidavits detail efforts to actively negotiate Sams’s claim as well as their continued attempts to communicate with Sams’s counsel. As Sams did not controvert this proof,2 the trial court was not at liberty to disregard it. See Dir., State Employees Workers’ Comp. Div. v. Evans, 889 S.W.2d 266, 269 (Tex. 1994) (“If the factual assertions in the defendant’s affidavit are not controverted by the plaintiff, the defendant satisfies his burden if his affidavit sets forth facts that, if true, negate intentional or consciously indifferent conduct by the defendant.”);

2 The record does not contain a response to J&M Sales’s motion for new trial.

Sutherland, 376 S.W.3d at 755 (“A defendant satisfies its burden as to the first Craddock element when its factual assertions, if true, negate intentional or consciously indifferent conduct by the defendant and the factual assertions are not controverted by the plaintiff.”). Thus, we cannot conclude that J&M Sales acted with conscious indifference when it failed to file an answer and the first element of the Craddock standard is satisfied.

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Related

Dugan v. Compass Bank
129 S.W.3d 579 (Court of Appeals of Texas, 2003)
Lowe v. Lowe
971 S.W.2d 720 (Court of Appeals of Texas, 1998)
Estate of Pollack v. McMurrey
858 S.W.2d 388 (Texas Supreme Court, 1993)
Fidelity & Guaranty Insurance Co. v. Drewery Construction Co.
186 S.W.3d 571 (Texas Supreme Court, 2006)
Ward v. Nava
488 S.W.2d 736 (Texas Supreme Court, 1972)
Liepelt v. Oliveira
818 S.W.2d 75 (Court of Appeals of Texas, 1991)
Craddock v. Sunshine Bus Lines, Inc.
133 S.W.2d 124 (Texas Supreme Court, 1939)
Sutherland v. Spencer
376 S.W.3d 752 (Texas Supreme Court, 2012)