Jessica McCabe v. Wal-Mart Associates, Inc.

2019 Ark. App. 566
CourtCourt of Appeals of Arkansas
DecidedDecember 4, 2019
StatusPublished
Cited by3 cases

This text of 2019 Ark. App. 566 (Jessica McCabe v. Wal-Mart Associates, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Arkansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jessica McCabe v. Wal-Mart Associates, Inc., 2019 Ark. App. 566 (Ark. Ct. App. 2019).

Opinion

Cite as 2019 Ark. App. 566 ARKANSAS COURT OF APPEALS Reason: I attest to the accuracy and integrity of this document Date: 2021-06-18 11:07:35 Foxit PhantomPDF Version: DIVISIONS I, II & III 9.7.5 No. CV-18-939

Opinion Delivered December 4, 2019 JESSICA MCCABE AND AMY PURDY

APPELLANTS APPEAL FROM THE BENTON COUNTY CIRCUIT COURT V. [NO. 04CV-18-421]

WAL-MART ASSOCIATES, INC. HONORABLE JOHN R. APPELLEE SCOTT, JUDGE

AFFIRMED IN PART; REVERSED AND REMANDED IN PART

BRANDON J. HARRISON, Judge

The first issue is whether Jessica McCabe and Amy Purdy can bridge the moat that

is the at-will employment doctrine and go forward on their complaint against Wal-Mart

Associates, Inc. McCabe and Purdy sued their former employer under two legal theories

while alleging that their employment was terminated for an improper reason—meaning they

were wrongfully discharged. The Benton County Circuit Court dismissed the complaint

against Walmart under Arkansas Rule of Civil Procedure 12(b)(6) (2019). The court

accepted the company’s argument that McCabe and Purdy had failed to state viable claims

for relief given the specific allegations and the contours of the at-will employment doctrine.

The dismissal segues to the second point on appeal. After the dismissal, on Walmart’s

motion and in the face of the plaintiffs’ written opposition, the circuit court ordered

McCabe and Purdy to pay Walmart a $13,685 attorney fee. On de novo review, we affirm the dismissal of the entire complaint with prejudice.1

But we reverse and remand on the fee issue because the court abused its discretion by

awarding a substantial fee given the record and the law.

Next, the details.

I. McCabe and Purdy’s Complaint

A. Walmart’s Policies2

McCabe and Purdy alleged in the circuit court that they had an employment contract

with Walmart whose terms were stated in the company’s employment policies. They also

alleged, among other things, that Walmart violated its open-door policy when it terminated

1 Faulkner v. Ark. Children’s Hosp., 347 Ark. 941, 69 S.W.3d 393 (2002) (conducting a de novo review when determining whether the circuit court erred by granting a Rule 12(b)(6) motion on a question of law). There seems to be a conflict in the caselaw regarding the standard of review to be applied when reviewing the dismissal of a complaint pursuant to Arkansas Rule of Civil Procedure 12(b)(6). Both “abuse of discretion” and “de novo” appear in the cases. Compare Born v. Hosto & Buchan, PLLC, 2010 Ark. 292, 372 S.W.3d 324 (abuse of discretion) with Faulkner, supra (de novo). Because we would reach the same result under either standard in this case, and no party has asked that we address the seeming contradiction, we have not done so. 2 Walmart says that McCabe and Purdy’s failure to attach the policies to their complaint bars them from using them on appeal. That is a curious position given the company did not move to strike the documents from the record while in the circuit court; it even placed some of the papers into the record itself by attaching them to its motion to dismiss. Specifically, the Open Door Communications Policy, Walmart Information Policy, and Coaching for Improvement were attached as exhibits to the company’s own motion. McCabe and Purdy placed the Global Statement of Ethics into the record below during the post- dismissal phase by attaching it to their “Reply on motion for new trial/alt. motion for findings of fact and conclusions of law together with incorporated briefing.” Walmart did not object to that event. Although the complaint did not refer to the Global Statement of Ethics, all the policies discussed in this opinion were placed into the record by one or more of the parties and were never struck from it by the circuit court.

2 their employment and thereby breached the company’s promise to refrain from retaliating

against an employee who used the policy.

Pursuant to Arkansas Rule of Civil Procedure 10(c), Walmart attached copies of the

policies at issue to its motion to dismiss. Each policy contains this language:

This information does not create an express or implied contract of employment or any other contractual commitment. Walmart may modify this information at its sole discretion without notice, at any time, consistent with applicable law. Employment with Walmart is on an at-will basis, which means that either Walmart or the associate is free to terminate the employment relationship at any time for any or no reason, consistent with applicable law.

Walmart’s written open-door policy—which also contains the language just quoted—

encourages employees to report “ideas, suggestions, and concerns” to anyone in the

company. The open-door policy also states:

Retaliation for initiating an open door communication or cooperating in a review relating to any open door communication, is strictly prohibited. Any associate who retaliates against another associate for initiating or cooperating in an open door review will be subject to disciplinary action, up to and including termination.

There is more. Walmart’s Global Statement of Ethics contains a statement to “Speak

up for good” and encourages employees to “[u]se the Open Door Communications

process.” “It’s important for each of us to create a work environment where everyone can

raise concerns of ethics issues without fear of retaliation.” Walmart also states the following

in its Global Statement of Ethics:

Walmart will not terminate, demote or otherwise discriminate against associates for raising concerns. Also, it is important for co-workers not to isolate associates who have raised concerns—such associates should be treated with respect. Any change in treatment toward an associate who has raised a concern could be seen as a form of retaliation.

3 And the Global Statement contains this at-will language:

This Statement of Ethics provides an introduction to the responsibilities of all associates, along with an overview of certain important policies. It’s an important part of your employment with Walmart; however, it’s not intended to create an express or implied contract of employment in and of itself. It is also not inclusive of all applicable company policies. . . . Employment with Walmart is on an at-will basis—where permitted by law—meaning associates are free to resign at any time for any or no reason. Violations of this Statement of Ethics may result in disciplinary action up to and including termination.

With these policies in mind, we turn to McCabe and Purdy’s complaint, whose

allegations are presumed true at the Rule 12(b)(6) stage. Ark. Dep’t of Envtl. Quality v.

Brighton Corp., 352 Ark. 396, 102 S.W.3d 458 (2003).

B. Jessica McCabe’s Case

Having viewed the facts alleged in her complaint as true, we nonetheless hold that

McCabe’s two claims, one for promissory estoppel (detrimental reliance) and one for breach

of contract, fail as a matter of law.

McCabe worked as a discovery specialist at Walmart’s home office in Bentonville,

Arkansas, and therefore had access to company records. Her boyfriend was terminated from

Walmart and wanted to know what his disciplinary records contained. McCabe accessed

the records and read them to her boyfriend because he “desired to utilize the open-door

policy to raise a complaint about the cause and manner of his termination.” McCabe alleged

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