Jennifer Ford, et al. v. Veterans Guardian VA Claim Consulting, LLC

CourtDistrict Court, M.D. North Carolina
DecidedMarch 30, 2026
Docket1:23-cv-00756
StatusUnknown

This text of Jennifer Ford, et al. v. Veterans Guardian VA Claim Consulting, LLC (Jennifer Ford, et al. v. Veterans Guardian VA Claim Consulting, LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jennifer Ford, et al. v. Veterans Guardian VA Claim Consulting, LLC, (M.D.N.C. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA JENNIFER FORD, et al., ) ) Plaintiffs, ) ) v. ) 1:23cv756 ) VETERANS GUARDIAN VA CLAIM ) CONSULTING, LLC, ) ) Defendant. ) MEMORANDUM OPINION AND ORDER This case comes before the Court on Plaintiffs’ “Motion to Seal” (Docket Entry 68) (the “Motion”). For the reasons that follow, the Court will grant in part and deny in part the Motion. BACKGROUND Plaintiffs Jennifer Ford, Brian Otters, and Eric Beard (collectively, the “Plaintiffs”) move to seal Plaintiffs’ motion for leave to amend a consolidated class-action complaint (Docket Entry 77) (the “Amendment Motion”) and supporting documents, including: Plaintiffs’ proposed amended complaint (Docket Entry 77- 1), Plaintiffs’ memorandum supporting the Amendment Motion (Docket Entry 78), and an accompanying deposition transcript (Docket Entry 78-1). Although Plaintiffs filed the Motion, Defendant Veterans Guardian VA Claim Consulting, LLC (the “Defendant”) asserts confidentiality. (See, e.g., Docket Entry 68 at 2 (“Plaintiffs are not the designating party claiming confidentiality and do not support [ ] Defendant’s assertions that the materials are confidential.”).)? Those assertions principally concern the purportedly confidential deposition testimony of Defendant’s co- owner, William Taylor (“Taylor”), and apply to the Amendment Motion and its supporting documents to the extent those materials quote or rely on Taylor’s testimony. (See Docket Entry 80 at 1-2.) More specifically, Defendant “agrees with Plaintiffs’ proposed redactions [to] the[ Amendment] Motion” (id. at 2; see also Docket Entry 77, □ 3-4 (highlighting proposed redactions)), offers narrowed redactions as to (A) Plaintiffs’ proposed amended complaint (compare Docket Entry 77-1, with Docket Entry 81-2), (B) the Amendment Motion’s supporting memorandum (compare Docket Entry 78, with Docket Entry 81-1), and (C) Taylor’s deposition transcript (compare Docket Entry 78-1, with Docket Entry 81-3), and urges the Court to grant the Motion “to prevent competitive and financial harm to [Defendant] and personal harm to its owners” (Docket Entry 80 at 2; see also Docket Entry 81, 6-15)). Plaintiffs oppose the Motion. (See Docket Entry 89.)°*

1 Docket Entry page citations utilize the CM/ECF footer’s pagination. 2 Plaintiffs later made another filing (see Docket Entry 93 (replying to Defendant’s response to the Amendment Motion)) and invoked the Motion as an existing basis to file that document under temporary seal, rather than filing a separate motion to seal pursuant to this Court’s Local Rules, see M.D.N.C. LR □□□ □□□ (2) (requiring motion to seal each time “party seeks to file documents or portions of documents under seal”). Defendant did not respond. (continued...)

DISCUSSION I. Relevant Standards “[T]he courts of this country recognize a general right to inspect and copy .. . judicial records and documents.” Nixon v. Warner Comme’ns, Inc., 435 U.S. 589, 597 (1978). “The right of public access to documents or materials filed in a district court derives from two independent sources: the common law and the First Amendment.” Virginia Dep’t of State Police v. Washington Post, 386 F.3d 567, 575 (4th Cir. 2004). “While the common law presumption in favor of access attaches to all ‘judicial records and documents,’ the First Amendment guarantee of access has been extended only to particular judicial records and documents.” Stone v. University of Md. Med. Sys. Corp., 855 F.2d 178, 180 (4th Cir. 1988) (internal citation omitted) (quoting Nixon, 435 U.S. at 597). Under the First Amendment, “access [to judicial records] may be restricted only if closure is necessitated by a compelling government interest and the denial of access is narrowly tailored to serve that interest.” Doe v. Public Citizen, 749 F.3d 246, 266 (4th Cir. 2014) (internal quotation marks omitted). In turn, the common-law “presumption [of access] can be rebutted only by showing

2(...continued) (See Docket Entries dated June 20, 2025, to present.) Because the subsequent filing contains the same purportedly confidential information as the materials Plaintiffs (then-properly) submitted with the Motion, the Court’s decision on the Motion also resolves the sealing status of the subsequent filing.

that countervailing interests heavily outweigh the public interests in access.” Id. (internal quotation marks omitted). Under either standard, “[t]he burden of establishing that a particular document should be sealed rests on the party promoting the denial of access.” United States v. Moussaoui, 65 F. App’x 881, 889 (4th Cir. 2003).° “Although the Fourth Circuit has yet to clarify whether First Amendment access rights apply to documents submitted with motions to amend a pleading,” Rahman v. Wells Fargo Bank, N.A., No. 1:24cv333, 2025 WL 1919344, at *6 (M.D.N.C. July 11, 2025), “district courts in this circuit tend to apply the common law right of access, rather than the First Amendment right of access, to motions to amend a pleading and supporting documents,’” id. (brackets omitted) (quoting Natera, Inc. v. NeoGenomics Lab’ys, Inc., No. 1:23cv629, 2024 WL 5245586, at *1 (M.D.N.C. Dec. 18, 2024). See also id. (collecting cases). Whether “the public’s [common law] right of access is outweighed by competing interests” depends on several factors, “includ[ing] whether the records are sought for improper purposes, such as promoting public scandals or unfairly gaining a business

3 This legal framework also “applies to requests by a party to file a redacted document, i.e., a document sealed in part.” Mr. Dee’s Inc. v. Inmar, Inc., No. 1:19cvl1l41, 2021 WL 3809256, at *2 (M.D.N.C. Aug. 26, 2021). “The interest of the public in the flow of information is protected by [the Court’s] exercis[e of] independent judgment concerning redactions.” Moussaoui, 65 F. App’ at 888.

advantage; whether release would enhance the public’s understanding of an important historical event; and whether the public has already had access to the information contained in the records.” In re Knight Publ’g Co., 743 F.2d 231, 235 (4th Cir. 1984). To that last factor, the Court cannot seal “information [that] has already become a matter of public knowledge because . . ., once announced to the world, the information los[es] its secret characteristic.” Washington Post, 386 F.3d at 579 (internal brackets and quotation marks omitted); see also New v. Thermo Fisher Sci., Inc., No. 1:19cv807, 2021 WL 4593986, at *7 (M.D.N.C. Oct. 6, 2021) (denying motion to seal as to “information that appears elsewhere on the public docket or that the parties revealed at [a public h]earing”). Moreover, “the right of public access, whether arising under the First Amendment or the common law, may be abrogated only in unusual circumstances.” Public Citizen, 749 F.3d at 266 (internal quotation marks omitted). As the Fourth Circuit has explained, “public access promotes not only the public’s interest in monitoring the functioning of the courts but also the integrity of

the judiciary,” as it “serves to promote trustworthiness of the judicial process . . . and to provide the public with a more complete understanding of the judicial system, including a better perception of fairness.” Id. (internal quotation marks omitted); see also id. (“The political branches of government claim 5 legitimacy by election, judges by reason. Any step that withdraws an element of the judicial process from public view makes the ensuing decision look more like a fiat and requires rigorous justification.” (internal quotation marks omitted)).

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Related

Nixon v. Warner Communications, Inc.
435 U.S. 589 (Supreme Court, 1978)
Landmark Communications, Inc. v. Virginia
435 U.S. 829 (Supreme Court, 1978)
United States v. Moussaoui
65 F. App'x 881 (Fourth Circuit, 2003)
Company Doe v. Public Citizen
749 F.3d 246 (Fourth Circuit, 2014)
Stephen Six v. Generations Federal Credit
891 F.3d 508 (Fourth Circuit, 2018)
United States v. Appelbaum
707 F.3d 283 (Fourth Circuit, 2013)
Cochran v. Volvo Group North America, LLC
931 F. Supp. 2d 725 (M.D. North Carolina, 2013)

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Bluebook (online)
Jennifer Ford, et al. v. Veterans Guardian VA Claim Consulting, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jennifer-ford-et-al-v-veterans-guardian-va-claim-consulting-llc-ncmd-2026.