Jennifer Fausto, et al. v. American Honda Motor Co., Inc.

District Court, S.D. Ohio·Decided May 14, 2026·No. 1:25-cv-00142·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO WESTERN DIVISION - CINCINNATI JENNIFER FAUSTO, et al., on behalf of : Case No. 1:25-cv-142 themselves and all others similarly situated, ; : Judge Matthew W. McFarland Plaintiffs, :

v. : AMERICAN HONDA MOTOR CO., INC., : Defendant.

ORDER AND OPINION

This matter is before the Court on Defendant American Honda Motor Co., Inc.’s Motion to Dismiss (Doc, 27). Plaintiffs filed a Response in Opposition (Doc. 30), to which Defendant filed a Reply in Support (Doc. 31). Thus, the matter is ripe for review. For the following reasons, Defendant’s Motion to Dismiss is GRANTED. ALLEGED FACTS Defendant American Honda Motor Co., Inc. (“Honda”) engineered, manufactured, tested, warranted, advertised, distributed, sold, and leased the following vehicles, hereinafter known as the Class Vehicles: 2020-2022 Honda Pilot (except LX), 2020 Honda Passport (except Sport), 2021-2022 Honda Passport, and 2020-2022 Honda Odyssey (except LX). (First Am. Compl., Doc. 25, 4 1, 17.) Plaintiffs Jennifer and Sean Fausto (“Plaintiffs”) reside in Cincinnati, Ohio, and purchased a new 2020 Honda Pilot Touring vehicle (“Fausto Vehicle”) from Jeff Wyler Superior Honda (“Wyler”) in

Cincinnati, Ohio, an authorized dealer of Honda cars. (Id. at 13, 71.) Plaintiffs state that Wyler made representations as to their vehicle’s performance and quality, assuring Plaintiffs that it was in working order. (Id. at § 73.) Plaintiffs spoke to the salesperson at Wyler and reviewed the vehicle’s features before purchasing. (Id. at { 72.) However, after purchasing the vehicle, Plaintiffs began to experience issues with the infotainment system. (Id. at { 77.) Specifically, the Fausto Vehicle repeatedly made popping and crackling noises and the infotainment screen repeatedly darkened and failed (the “Electrical Defect”). (Id.) Plaintiffs allege that the Electrical Defect posed a safety risk because the noises were distracting, the screen's failure prevented them from using it for navigation, and the hands-free phone call feature became unavailable when the issues manifested. (Id. at | 78.) On July 20, 2021, Plaintiffs brought the Fausto Vehicle to Wyler and informed the dealership of the Electrical Defect. (First Am. Compl., Doc. 25, { 79.) Wyler, in response, inspected the vehicle and found a loose connection of the Media Oriented Systems Transport (“MOST”) communication coaxial cable to the terminals in the vehicle’s cable connector. (Id. at Jj 79, 51.) The dealership performed a repair by replacing connectors, but Plaintiffs allege that the defect continued. On January 4, 2022, Plaintiffs again brought their vehicle to Wyler for repair; in response, the dealership ordered a new rear entertainment control unit, which they replaced on January 13, 2022. (Id. at (| 81-82.) However, the defect continued, so Plaintiffs brought the vehicle to Wyler once again for repair on April 5, 2022. (Id. at {| 83-84.) Wyler replaced the display screen and control unit. (Id. at | 84.) Nevertheless, the Fausto Vehicle continued to experience the same

Electrical Defect, causing Plaintiffs to bring the vehicle to Wyler four additional times. (Id. at J 85-93.) Each time, Wyler attempted repairs, which included: straightening the connector wires, clearing infotainment data, performing a software update, and replacing the dashboard wiring harness. (Id.) Wyler also contacted Honda’s Tech Line departments for additional guidance. (Id.) The Electrical Defect was never fixed. (Id. at 93.) In late 2023, Honda issued a recall regarding the Electrical Defect; the recall notice states that Honda began investigating the defect on February 1, 2019, after it received a quality report on audio and display issues. (First Am. Compl., Doc. 25, § 94.) Plaintiffs had the recall repair performed on the Fausto Vehicle in February 2024. (Id.) Nevertheless, Plaintiffs allege that other Class Vehicle owners have complained that the Electrical Defect has continued after receiving the recall repair. (Id. at { 56.) Plaintiffs claim that Honda was aware of the Electrical Defect because, in August 2020, Honda issued a Technical Service Bulletin (“TSB”), TSB No. 20-058, titled “Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues.” (First Am. Compl., Doc. 25, 9 35.) TSP No. 20-058 applied to 2019-2021 model year Passport (expect Sport) and 2019-2021 model year Pilot (except LX) vehicles. ([d. at §] 36.) The TSB provided instructions on fixing the issue to Honda dealers. (Id. at § 37.) TSB No. 20-058 was revised to provide additional repair instructions, include 2020 and 2021 Passport vehicles, and extend the warranty for MOST bus network connectors for the 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2020 Pilot. (Id. at 9 { 39, 42-44.) And, in February 2021, Honda issued TSB No. 21-013, which addressed the Electrical Defect as applied to 2018-2020 model year Odyssey vehicles. (Id.

at J 39.) Finally, in September 2021, Honda issued a “Job Aid” titled “MOST Bus Network: Overview, Troubleshooting, and Repairs,” which covered the 2018 and later Odyssey, 2019 and later Passport, and 2019 and later Pilot. (Id. at § 47.) Plaintiffs assert that, while Honda knew about the Electrical Defect at least in 2020, it did not disclose the defect to consumers at the time of sale or lease until Honda issued the recall in late 2023. (Id. at [| 48-50.) PROCEDURAL POSTURE Plaintiffs first brought their Complaint on behalf of themselves and all others similarly situated in the Central District of California on August 27, 2024. (Compl., Doc. 1.) On November 18, 2024, Plaintiffs filed their First Amended Complaint (Doc. 25), and Honda filed its Motion to Dismiss (Doc. 27) shortly thereafter. The parties filed a joint brief regarding transfer of venue (Doc. 34) on the court’s order. Following this briefing, the court in the Central District of California found that venue was improper and transferred the case to this Court. (In Chambers Transfer Order, Doc. 35.) Honda’s Motion to Dismiss (Doc. 27) remains pending and is ripe for the Court’s review. The Motion seeks to dismiss all of the claims in the First Amended Complaint, which are: (1) common-law fraudulent concealment; (2) common-law unjust enrichment; (3) violations of the Ohio Consumer Sales Practice Act, Ohio Revised Code § 1345.01; (4) breach of express warranty pursuant to Ohio Revised Code § 1302.26; and (5) breach of the implied warranty of merchantability pursuant to Ohio Revised Code § 1302.27. (First Am. Compl., Doc. 25, 109-66.)

LEGAL STANDARD Under Federal Rule of Civil Procedure 12(b)(6), a motion to dismiss for failure to state a claim tests a plaintiff's cause of action as stated in a complaint. Golden v. City of Columbus, 404 F.3d 950, 958 (6th Cir. 2005); Fed. R. Civ. P. 12(b)(6). A claim for relief must be “plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). Courts accept all factual allegations as true and construe them in the light most favorable to the plaintiff. Doe v. Baum, 903 F.3d 575, 581 (6th Cir. 2018). That said, courts are not bound to do the same for a complaint’s legal conclusions. Twombly, 550 U.S. at 555. And, when a complaint contains sufficient facts to satisfy the elements of an affirmative defense put forth by a defendant, courts may grant dismissal on that basis. Est. of Barney v. PNC Bank, Nat.

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Jennifer Fausto, et al. v. American Honda Motor Co., Inc., (S.D. Ohio 2026).

Jennifer Fausto, et al. v. American Honda Motor Co., Inc. (Jennifer Fausto, et al. v. American Honda Motor Co., Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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