JENNER v. VOLVO CARS OF NORTH AMERICA, LLC

CourtDistrict Court, D. New Jersey
DecidedMarch 17, 2023
Docket2:15-cv-06152
StatusUnknown

This text of JENNER v. VOLVO CARS OF NORTH AMERICA, LLC (JENNER v. VOLVO CARS OF NORTH AMERICA, LLC) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
JENNER v. VOLVO CARS OF NORTH AMERICA, LLC, (D.N.J. 2023).

Opinion

NOT FOR PUBLICATION UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY THERESA JENNER, individually and on Civil Action No.: 15-cv-6152 behalf of all others similarly situated,

Plaintiff, OPINION v.

VOLVO CARS OF NORTH AMERICA LLC, Defendant. CECCHI, District Judge. I. INTRODUCTION This matter comes before the Court on defendant Volvo Cars of North America LLC’s (“Defendant”) motion to dismiss (ECF No. 125) plaintiff Theresa Jenner’s (“Plaintiff”) second amended putative class-action complaint (ECF No. 124), pursuant to Federal Rule of Civil Procedure 12(b)(6). Plaintiff opposed Defendant’s motion (ECF No. 129), and Defendant replied (ECF No. 130). The Court has considered the submissions made in support of and in opposition to the motion and decides this matter without oral argument pursuant to Federal Rule of Civil Procedure 78(b). For the reasons set forth below, Defendant’s motion to dismiss is granted in part and denied in part. II. BACKGROUND Since at least 2004, and up to and including 2018, Defendant sold vehicles equipped with satellite radio. ECF No. 124 at ¶¶ 10, 25. In order for the radio to receive audio signals, Defendant installed a digital audio receiver system, known as “RDAR,” in each satellite radio-equipped vehicle. Id. at ¶¶ 2, 10. Plaintiff alleges that as early as September 2008, Defendant identified a defect with the RDAR—namely, that the system did not turn off or enter sleep mode. Id. at ¶ 11. As the RDAR operated continuously, it would completely drain the vehicle’s batteries, rendering them inoperable. Id. at ¶ 2. Without functioning batteries, the vehicle then could not start. Id. Plaintiff further alleges that Defendant was aware that this defect was impacting consumers. Specifically, Plaintiff contends that Defendant knew Volvo-owners were complaining

of RDAR-related issues on online forums (id. at ¶¶ 14–20), and that customers were submitting warranty claims to have their RDAR components fixed (id. at ¶ 23). Further, Plaintiff contends that Defendant provided its dealerships with technical bulletins, explaining how to address RDAR issues and complaints. Id. at ¶ 24. Nevertheless, despite this knowledge, Plaintiff asserts that Defendant did not disclose this defect to customers at the time of their purchase, did not recall any of its vehicles, or otherwise notify Volvo-owners of the defect through any kind of publicity or notification. Id. at ¶ 25. Instead, Plaintiff contends: Volvo intentionally waited for car owners to discover the defect on their own, usually through an instance where the car would not start because of a drained battery. And when the car owners were forced to bring their vehicles (ostensibly out of warranty) in for needed repair in order to drive them again, Volvo charged them for the repair—a “software upgrade” to the defective device—instead of providing it for free.

Id. at ¶ 26. Plaintiff Theresa Jenner, a resident of Fall River, Massachusetts (id. at ¶ 6), purchased a new Volvo S40 on April 29, 2009 from Tasca Volvo, an authorized Volvo dealership in Cranston, Rhode Island (id. at ¶ 28). With her vehicle, Plaintiff also purchased an extended warranty covering mechanical repairs for 72 months or until the car was driven 75,000 miles. Id. at ¶ 29. On March 7, 2012, Plaintiff’s Volvo would not start, and it was towed to Tasca Volvo for repair. Id. at ¶ 30. Tasca Volvo completed the repair without mentioning RDAR, and did not charge Plaintiff for the work because her vehicle was still under warranty. Id. On September 15, 2014, Plaintiff’s Volvo again would not start, and it was towed back to Tasca Volvo, where the dealership replaced the car’s battery. Id. at ¶ 31. Tasca Volvo made no mention that the dead battery could have been caused by the defective RDAR system. Id. Because Plaintiff’s warranty had expired by September 2014, Tasca Volvo charged and Plaintiff paid $248.91 for replacing the battery. Id. On January 28, 2015, despite being equipped with a new battery approximately four months earlier,

Plaintiff’s car would not start for a third time. Id. at ¶ 32. Instead of taking the car to Tasca Volvo for repairs, Plaintiff first called AAA Roadside Assistance (“AAA”). Id. The dispatched AAA technician determined through a diagnostic test that there was a drain on the car’s electrical system when it was shut off. Id. The car was jumpstarted, and driven to Tasca Volvo for further work, where the dealership was alerted to the technician’s findings. Id. After inspecting the vehicle, the dealership determined Plaintiff’s car had a defective RDAR system. Id. To cure the defect, Tasca Volvo downloaded and installed in Plaintiff’s vehicle a software upgrade, which fixed the problem. Id. For this work, Plaintiff was charged and paid $299.77. Id. Plaintiff filed her Second Amended Class Action Complaint on February 28, 2022. See generally id. Therein, Plaintiff asserts four causes of action: violation of the New Jersey Consumer

Fraud Act (“NJCFA”), New Jersey Statute Annotated §§ 56:8-1 et seq. (Count I); 2) breach of the implied warranty of merchantability (Count II); 3) common law fraud (Count III); and 4) violation of the Rhode Island Deceptive Trade Practices Act (“RIDTPA”), Rhode Island General Laws §§ 6-13.1-2 et seq. (Count IV). On March 14, 2022, Defendant filed a motion to dismiss Plaintiff’s Second Amended Complaint, arguing that Rhode Island law applies to this action, and that Plaintiff has failed to state a claim for relief. ECF No. 125. Plaintiff filed an opposition to the motion on April 18, 2022 (ECF No. 129), to which Defendant replied on April 25, 2022 (ECF No. 130). III. LEGAL STANDARD Federal Rule of Civil Procedure 12(b)(6) To survive dismissal under Rule 12(b)(6), a complaint must meet the pleading requirements of Rule 8(a)(2) and “contain sufficient factual matter, accepted as true, to ‘state a claim to relief

that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citations omitted). In evaluating the sufficiency of a complaint, a court must also draw all reasonable inferences in favor of the non-moving party. Phillips v. Cty. of Allegheny, 515 F.3d 224, 234 (3d Cir. 2008). Ultimately, a complaint “that offers ‘labels and conclusions’ or . . . tenders ‘naked assertions’ devoid of further factual enhancement,” will not withstand dismissal under Rule 12(b)(6). Iqbal, 556 U.S. at 678 (citations omitted). Finally, “[i]n deciding a Rule 12(b)(6) motion, a court must consider only the complaint, exhibits attached to the complaint, matters of public record, as well as undisputedly authentic documents if the complainant's claims are based upon these documents.” Mayer v. Belichick, 605 F.3d 223, 230 (3d Cir. 2010). IV. DISCUSSION

a) Choice of Law The parties dispute whether Plaintiff’s claims should be subject to New Jersey or Rhode Island law. ECF No. 125 at 6–11; ECF No. 129 at 11–14. However, while New Jersey’s choice of law principles apply to this matter since federal courts with diversity jurisdiction must apply the choice of law principles of the forum state, see Klaxon Co. v. Stentor Elec. Mfg. Co., 313 U.S. 487 (1941), the Court need not address the choice of law arguments at this juncture. “Applying the factors necessary to determine choice of law . . .

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