Jeffrey v. Automobile Club of So. California CA4/2

California Court of Appeal·Decided July 3, 2014·No. E056224·Unpublished

Opinion

Filed 7/3/14 Jeffrey v. Automobile Club of So. California CA4/2

NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA FOURTH APPELLATE DISTRICT DIVISION TWO

KATHLEEN JEFFREY, Plaintiff and Respondent, E056224 v. (Super.Ct.No. CIVRS1110687)

AUTOMOBILE CLUB OF SOUTHERN OPINION CALIFORNIA,

Defendant and Appellant.

APPEAL from the Superior Court of San Bernardino County. Keith D. Davis, Judge. Reversed.

Manuel Dominguez for Defendant and Appellant.

Portner Law Offices and Michael G. Portner for Plaintiff and Respondent.

I. INTRODUCTION

Plaintiff Kathleen Jeffrey sued her former employer, defendant Automobile Club of Southern California (ACSC), alleging claims arising from her employment, including harassment and discrimination based upon her sex, age, and disability. ACSC filed a

motion to compel arbitration based upon an arbitration agreement Jeffrey signed when she was hired. The trial court found that the arbitration agreement was unconscionable and, therefore, unenforceable. Applying a de novo standard of review, we conclude that Jeffrey failed to establish that the agreement was unconscionable. We therefore reverse.

II. FACTUAL AND PROCEDURAL SUMMARY ACSC hired Jeffrey in December 2004 as a “Field Sales Agent.” As part of her application for employment, Jeffrey was required to sign a three-page “MUTUAL AND BINDING ARBITRATION AGREEMENT.” The agreement provides that the parties shall resolve “through final and binding arbitration” “any and all claims of any nature or kind arising out of, relating to, or connected with” Jeffrey’s employment or termination of employment with ACSC. Either party may, however, obtain interim or provisional equitable relief from a court “if the arbitration award may be rendered ineffectual in the absence of such relief.” The time within which arbitration must be commenced is coextensive with the applicable statute of limitations.

The arbitration shall be administered under “the then-applicable rules of JAMS/Endispute . . . or the American Arbitration Association [(AAA)],” except as modified by the agreement. If the parties cannot agree which rules will govern, the JAMS/Endispute rules will apply. The arbitration shall be held in the county where Jeffrey worked when the claims arose or, if more convenient for her, where she last worked for ACSC.

The arbitrator is required to “follow applicable law.” The award must be in writing and the arbitrator must state the conclusions and findings upon which the award is based. The agreement is expressly “governed by the laws of the State of California and/or the Federal Arbitration Act [(FAA)], as applicable.”

ACSC agrees to “pay the fees and expenses unique to the arbitration process, i.e., the fees and expenses beyond those [Jeffrey] would have been required to pay” if the claim had been brought in court. Each party pays their own costs and attorney fees. However, the arbitrator may include reasonable fees and expenses as part of the arbitration award to the extent permitted by applicable law.

The agreement includes a so-called “confidentiality” term and a provision governing discovery, both of which we will discuss in some detail below.

The terms of the agreement “are severable. The invalidity or unenforceability of any provision shall not affect the application of any other provision.”

The agreement concludes: “The parties have read this Agreement and hereby voluntarily and knowingly agree to and accept all of its terms, conditions, and benefits.” The agreement is signed by Jeffrey and an ACSC representative.

ACSC terminated Jeffrey’s employment on June 2, 2010.

Jeffrey filed a complaint against ACSC in the superior court in December 2011.

She alleged 14 employment-related causes of action, including claims based upon the California Fair Employment and Housing Act for unlawful employment termination and discrimination based on age, sex, and disability.

ACSC filed a motion to compel arbitration based upon the written arbitration agreement, California law, and the FAA. The motion is supported by a declaration from an ACSC representative stating that at the time Jeffrey was hired, all ACSC job applicants were required to enter into arbitration agreements in order to commence employment. The declarant authenticated a copy of Jeffrey’s arbitration agreement and stated that she entered into that agreement upon being hired in December 2004.

Jeffrey opposed the motion on the ground that the arbitration agreement is procedurally and substantively unconscionable. In her accompanying declaration, Jeffrey stated the following: “While it appears that I did sign this Agreement in 2004, I do not remember having signed it. If I did sign it, it was only as part of a large set of other documents which I signed at the time my employment began. I do know for certain that no one from [ACSC] ever sat down with me and discussed the arbitration agreement, or discussed any of the provisions of the agreement as if that had happened I would certainly have remembered it. This agreement was simply provided to me as another document that I had to sign in order to be employed. I was never given any chance to negotiate any of the terms of this agreement as I would certainly [have] remembered any such discussions if they had occurred. In addition, the arbitration agreement refers to rules of the [AAA] and the rules of JAMS/Endispute. I have no idea what these rules are and at the time my employment began I also had no idea what these rules might be.”

The trial court denied the motion to compel arbitration based on findings that the arbitration agreement was both procedurally and substantively unconscionable. It was

procedurally unconscionable, the court explained, because (1) the arbitration rules referred to in the agreement were not provided to Jeffrey and (2) Jeffrey “had no opportunity to read or review or negotiate any of the terms of the arbitration agreement.” The agreement was substantively unconscionable because of the confidentiality requirement and the limited right to discovery. Finally, the court concluded that the unconscionable provisions could not be severed from the agreement.

ACSC appealed.

III. DISCUSSION

A. General Legal Principles and Standard of Review ACSC contends, and Jeffrey does not dispute, that the FAA applies in this case.

Under section 2 of the FAA, arbitration agreements “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” (9 U.S.C.A. § 2.)1 One such ground is unconscionability. (AT&T Mobility LLC v. Concepcion (2011) 563 U.S. __, __ [131 S.Ct. 1740, 1746]; Civ. Code, § 1670.5; Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 114 (Armendariz); Zullo v. Superior Court (2011) 197 Cal.App.4th 477, 484.)2

1 California law has a similar provision. Code of Civil Procedure section 1281 provides: “A written agreement to submit to arbitration an existing controversy or a controversy thereafter arising is valid, enforceable and irrevocable, save upon such grounds as exist for the revocation of any contract.”

2 Our state Supreme Court has recently explained that when the FAA applies, the doctrine of unconscionability cannot be applied when “it interferes with fundamental attributes of arbitration.” (Sonic-Calabasas A, Inc. v. Moreno (2013) 57 Cal.4th 1109, 1142-1145.) Such “fundamental attributes” include “‘“lower costs, greater efficiency and [footnote continued on next page]

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