J.D. Auto Corp. v. Michael H. Bell

Opinion

COURT OF APPEALS EIGHTH DISTRICT OF TEXAS EL PASO, TEXAS

JD AUTO CORP., § No. 08-22-00187-CV

Appellant, § Appeal from the

v. § 384th Judicial District Court

MICHAEL H. BELL, § of El Paso County, Texas

Appellee. § (TC# 2021DCV0743)

SUBSTITUTE OPINION

Appellee Michael H. Bell has filed a motion for en banc reconsideration, or, in the

alternative, for panel rehearing of our opinion issued October 13, 2023. We grant rehearing

en banc, deny as moot the alternative motion for panel rehearing, and without changing our

previous disposition, withdraw our opinion and judgment of said date, and substitute the following

opinion.

This is an appeal by Appellant JD Auto Corp. from a final judgment rendered in a bill of

review. JD Auto challenged a no-answer default judgment rendered against it in Bell’s

employment discrimination lawsuit. On appeal, JD Auto contends the trial court erred by granting

Bell’s motion for summary judgment and denying its cross-motion for summary judgment. For the reasons that follow, we reverse the trial court’s summary-judgment order, and render a bill of

review judgment vacating the no-answer default judgment.

I. FACTUAL AND PROCEDURAL BACKGROUND

A. The no-answer default judgment

In January 2015, Bell sued JD Auto Corp., a Texas corporation, alleging it committed an

unlawful employment practice against him in violation of Texas law. The citation thereafter issued

by the district clerk authorized service on JD Auto by serving its registered agent, James A.

Dick, IV, at 5800 Montana, or wherever he may be found. To effect service by personal delivery,

Bell retained Raymond Holt-Shirley, a civil process server authorized to personally serve citations

in El Paso.

In March 2015, Holt-Shirley filed both a return of service indicating that service had not

been executed as to “defendant, James Dick IV,” and an affidavit in support of a motion for

substitute service. The affidavit described Holt-Shirley’s unsuccessful attempts to effect service

from January 14, 2015, through February 12, 2015. Next, in November 2015, Bell filed a motion

for substitute service claiming that “reasonable effective notice” of suit may be given to registered

agent Dick and to JD Auto by leaving a copy of the citation, with a copy of the petition attached,

either by posting at JD Auto’s business address, or by posting copies in the El Paso County

Courthouse. Granting Bell’s motion, the trial court issued an order on motion for substitute service.

The order authorized substitute service by posting a copy of the citation and petition either at: (1)

JD Auto’s business address; or (2) the El Paso County Courthouse. On December 2, 2015, Holt-

Shirley filed a service return certifying the citation was posted in the El Paso County Courthouse

in accordance with the law.

2 In August 2016, the trial court rendered a no-answer default judgment in favor of Bell on

liability and damages, ordering that he recover from JD Auto $303,415 in past economic losses

and $300,000 in past compensatory damages along with post-judgment interest and costs.

B. JD Auto’s bill of review attacking the default judgment

On March 4, 2021, JD Auto filed its original petition for bill of review seeking injunctive

relief and requesting the court to vacate the default judgment entered against it on August 10, 2016.

Among its claims, JD Auto asserted that Bell never obtained effective or valid service of his

employment lawsuit on it, and that it first learned of the employment lawsuit on March 1, 2021,

when a detective with the El Paso County Sheriff’s Department appeared at its offices to serve a

writ of execution. The bill of review urged that a posting at the El Paso County Courthouse was

not an effective method of service, or an authorized method under the circumstances; yet Bell only

chose that method to purportedly serve JD Auto with process. It maintained the trial court did not

obtain personal jurisdiction over it, and thus the default judgment was invalid and of no effect.

JD Auto’s petition also contended that, in addition to not obtaining effective service, Bell

did not proceed with prompt efforts to attempt to execute on the judgment. It claimed, instead, that

Bell intentionally waited more than four years, until December 9, 2020, to file an application for

writ of execution. JD Auto then maintained that its later receipt of the writ of execution on March 1,

2021, from the El Paso County Sheriff’s Department, was the first knowledge it had that it had

been sued or that a judgment had been entered against it. The petition urged that the four-year

limitations period to bring a bill of review was tolled due to Bell’s extrinsic fraud in securing the

default judgment.

In filing his original answer to JD Auto’s petition, Bell generally denied each and every

allegation and further pleaded that JD Auto’s bill of review was barred by limitations, that it failed

3 to exhaust all legal remedies available to it before filing a bill of review petition, and that its

unclean hands deprived it of equitable relief.

Bell soon thereafter moved for a traditional summary judgment on two grounds: (1) the bill

of review was barred by the four-year limitations period and no extrinsic fraud tolled the running

of limitations; and (2) no due process violations supported a collateral attack as service of process

was effected on JD Auto in compliance with the terms of a substitute service order authorizing

posting at the courthouse or at its business address. Included with his motion, Bell provided

affidavits of the process server and of the officer who served the writ of execution, a copy of a

Rule 306a notice letter from the district clerk notifying JD Auto of a “Judgment/Order” signed on

August 10, 2016, and the complete file from the employment discrimination case. Based on Bell’s

summary judgment evidence, two affidavits of Holy-Shirley were included: (1) his initial affidavit

of March 2015, which was attached to the motion for substitute service in the underlying suit; and

(2) a second affidavit of December 3, 2021, which supported the motion for summary judgment in

the bill of review action. The 2021 affidavit differed from the 2015 affidavit to the extent the

process server averred in the later version that, besides having posted the citation and petition

inside a locked glass case on the first floor of the El Paso County Courthouse (as stated in the

citation return), he had also posted the documents “on the front, main doors to the front of the

show room building at 5800 Montana Avenue[.]”

A period of discovery ensued. Afterwards, both sides filed a flurry of pleadings. First,

JD Auto filed an amended petition for bill of review. As a first basis for recovery, it asserted that

Bell failed to serve the petition and citation of the employment lawsuit in a manner that would be

reasonably effective to provide it notice of his claims as required by due process of law and Rule

106(b)(2) of the Texas Rules of Civil Procedure. It urged that the Texas legislature had long ago

4 prescribed the method of service on an entity when the registered agent could not be served

pursuant to the Texas Business and Organizations Code. It thus claimed it was deprived of due

process under both the Texas Constitution and the United States Constitution, which rendered the

default judgment void as a matter of law. As a second basis of recovery, the petition contended

that extrinsic fraud was also apparent on the record, arguing that Bell’s process server fraudulently

represented he made seven or eight unsuccessful attempts to serve JD Auto, when he actually had

made only one attempt at completing personal service on the registered agent at the physical

address matching the business location of the auto dealership. It argued it was entitled to a jury

trial on its evidence establishing that Bell’s extrinsic fraud led to the improper entry of a default

judgment that should be set aside in its entirety.

Second, JD Auto filed a competing motion for traditional summary judgment asserting that

Bell’s attempts at service of citation in his employment discrimination suit did not meet due

process requirements given that claimed attempts at both personal and substitute service were not

reasonably effective to provide notice of the suit. As supporting evidence, JD Auto attached an

affidavit of James A. Dick IV, the president of the business and its registered agent, who averred

that he was never served with citation or a copy of Bell’s lawsuit, and if he had been served, that

JD Auto would have timely and vigorously defended the wrongful termination case on its merits

based on Bell’s poor performance and failure to follow company policies and procedures. Dick

averred he had traveled out of town during the relevant times that Holt-Shirley attempted service

at the Montana Avenue business location. Supporting documents were attached to Dick’s affidavit

to include credit card records, photographs of JD Auto’s business location, and some of Bell’s

employment records. Also, JD Auto attached to the summary judgment motion the pleadings from

the employment discrimination suit; a transcript from the default judgment hearing; the process

5 server’s 2021 affidavit initially produced by Bell; and deposition excerpts from the process server

and detective who served the writ of execution.

Third, JD Auto responded to Bell’s motion for summary judgment. Relying on the same

evidence as was attached to its own motion, JD Auto argued that a table of key facts demonstrated,

at a minimum, that material disputes of fact prevented a grant of summary judgment in Bell’s

favor.

Fourth, Bell replied to JD Auto’s response, and he responded as well to its competing

motion. Bell argued that service by posting was permitted under Texas law and satisfied due

process concerns where diligent efforts to personally serve were first attempted by plaintiff. As

support, Bell relied on the following evidence: (1) Holt-Shirley’s 2015 affidavit presented to the

trial court in support of the motion for substitute service; and (2) Holt-Shirley’s deposition

testimony of March 2022. Finally, JD Auto replied to Bell’s response.

The trial court granted Bell’s motion for summary judgment and denied JD Auto’s

competing motion without specifying the grounds for its ruling. JD Auto appeals the trial court’s

summary judgment ruling.

II. STANDARD OF REVIEW

We review de novo a trial court’s grant of a summary judgment. Lujan v. Navistar, Inc.,

555 S.W.3d 79, 84 (Tex. 2018). We take as true all evidence favorable to the nonmovant and

indulge every reasonable inference and resolve any doubts in the nonmovant’s favor. Provident

Life & Accident Ins. Co. v. Knott, 128 S.W.3d 211, 215 (Tex. 2003); see City of Keller v. Wilson,

168 S.W.3d 802, 827 (Tex. 2005). A movant for traditional summary judgment “must establish

that there is no genuine issue of material fact so that the movant is entitled to judgment as a matter

of law.” Katy Venture, Ltd. v. Cremona Bistro Corp., 469 S.W.3d 160, 163 (Tex. 2015). When

6 parties bring competing motions for summary judgment, each party has the burden of establishing

its entitlement to judgment as a matter of law. Miles v. Texas Cent. R.R. & Infrastr., Inc., 647

S.W.3d 613, 619 (Tex. 2022). When one party’s motion is granted and the other’s is denied, we

“‘determine all questions presented’ and ‘render the judgment that the trial court should have

rendered.’” Id. (quoting City of Garland v. Dallas Morning News, 22 S.W.3d 351, 356

(Tex. 2000)).

III. ISSUES ON APPEAL

JD Auto brings three issues on appeal arguing the trial court should have granted its motion

for summary judgment and rendered a judgment in its favor—either on its direct attack or its

collateral attack—thereby vacating the default judgment against it. In its first issue, it argues it

conclusively established that Bell’s false representations to the trial court rose to the level of

extrinsic fraud, which supported its direct attack seeking to overturn the default judgment. In its

second issue, it argues it conclusively established a due process violation occurred, which

supported its collateral attack of the default judgment. And relatedly, its third issue argues this

Court should reverse the trial court’s summary judgment and render judgment in its favor because

it conclusively established it was not served with citation, and the default judgment was rendered

without service or constitutionally adequate notice as a matter of law.

As a threshold matter, we first consider how we wish to order our discussion, given that

the alternative theories presented by the issues raise distinct challenges against the default

judgment rendered against JD Auto and in Bell’s favor.

IV. RAISING CHALLENGES AGAINST A DEFAULT JUDGMENT

A default judgment may be sought by a plaintiff when certain prerequisites are met. See

Tex. R. Civ. P. 239; see also Tex. R. Civ. P. 107(h) (providing that “[u]pon such call of the docket,

7 or at any time after a defendant is required to answer,” a plaintiff may take a judgment by default

against a defendant, if such party has not previously filed an answer, and further providing that the

return of service shall have been on file with the clerk for ten days, exclusive of the day of filing

and the day of judgment). But, as the Texas Supreme Court recently described, “[d]efault

judgments differ from every other kind in a fundamental way: the losing party is wholly absent.”

In re Lakeside Resort JV, LLC, 689 S.W.3d 916, 920 (Tex. 2024). To that extent, “[n]o-answer

default judgments are disfavored under Texas law.” Id. (quoting Spanton v. Bellah, 612 S.W.3d

314, 316 (Tex. 2020)). Thus, it is well settled that a default judgment may be attacked either

directly or collaterally, depending on whether it is void or voidable. PNS Stores, Inc. v. Rivera,

379 S.W.3d 267, 271 (Tex. 2012) (providing that a void judgment can be attacked directly or

collaterally, but a voidable judgment can only be attacked directly).

“A direct attack—such as an appeal, a motion for new trial, or a bill of review—attempts

to correct, amend, modify or vacate a judgment and must be brought within a definite time period

after the judgment’s rendition.” Id. Conversely, a collateral attack, which “seeks to avoid the

binding effect of a judgment in order to obtain specific relief that the judgment currently

impedes[,]” may be brought at any time when a judgment is void. Id. at 271–72. Thus, “[t]he

distinction between void and voidable judgments is critical when the time for a direct attack has

expired.” Id. Before expiration of that time, however, “the distinction is less significant because—

whether the judgment is void or voidable—the result is the same: the judgment is vacated.” Id.

More specifically, a judgment is void when “the court rendering judgment had no

jurisdiction of the parties or property, no jurisdiction of the subject matter, no jurisdiction to enter

the particular judgment, or no capacity to act.” Id. There is no set procedure nor time period for

bringing a collateral attack against a void judgment. Id. at 272–73 (quoting Peralta v. Heights

8 Medical Center, Inc., 485 U.S. 80, 84 (1988)) (providing that “a judgment entered without notice

or service is constitutionally infirm,” and thus some form of attack must be available when defects

in personal jurisdiction violate due process). In contrast, the time for bringing a direct attack can

range from 30 days for a new trial motion, up to four years or longer—where tolling is applicable—

for a bill of review proceeding. See Tex. R. Civ. P. 320; see also Tex. Civ. Prac. & Rem. Code

Ann. § 16.051. Relevant here, JD Auto attacked the default judgment both directly and collaterally

in its bill of review petition.1

With limited exceptions not applicable here, “[a] bill of review is an equitable proceeding,

brought by a party seeking to set aside a prior judgment that is no longer subject to challenge by a

motion for a new trial or direct appeal.” Mabon Ltd. v. Afri-Carib Enters., Inc., 369 S.W.3d 809,

812 (Tex. 2012). Generally, a defendant seeking a bill of review must show: “(1) a meritorious

defense to the underlying cause of action, (2) which the plaintiff[] [was] prevented from making

by the fraud, accident or wrongful act of the opposing party or official mistake, (3) unmixed with

any fault or negligence on [its] own part.” Id. “But when a bill-of-review plaintiff claims a due

process violation for no service or notice, it is relieved of proving the first two elements[,] . . .

[a]nd the third element, lack of negligence, is conclusively established if the bill-of-review plaintiff

can prove it was never served with process.” Id. (citations omitted); Caldwell v. Barnes, 154

S.W.3d 93, 96–97 (Tex. 2004) (per curiam). In other words, “a defendant who is not served with

process is entitled to a bill of review without a further showing, because the Constitution discharges

the first element, and lack of service establishes the second and third.” Ross v. Nat’l Ctr. for the

Emp. of the Disabled, 197 S.W.3d 795, 797 (Tex. 2006) (per curiam) (citing Caldwell, 154 S.W.3d

1 Although JD Auto filed its petition for bill of review after expiration of the four-year limitations period, it argues limitations was tolled due to Bell’s alleged false representations concerning reasonable diligence in securing personal service.

9 at 96–97); see WWLC Inv., L.P. v. Miraki, 624 S.W.3d 796, 801 (Tex. 2021) (granting bill-of-

review relief to a plaintiff who proved a lack of proper service resulting in an underlying default

judgment).

Based on these distinctions between void and voidable judgments, and direct and collateral

attacks, we determine we will first address JD Auto’s collateral attack on the default judgment.

That attack is fully encompassed by its second and third issues. If JD Auto conclusively establishes

a violation of its due process rights, it follows that Bell’s default judgment would be void, not

voidable. See PNS Stores, 379 S.W.3d at 271–72 (rejecting a defendant’s collateral attack based

on due process arguments before turning to its direct attack on the challenged judgment). And if

we determine the judgment is void, it becomes unnecessary to consider the first issue, which

contends that JD Auto conclusively established the additional elements required of a direct attack

on the judgment. See Tex. R. App. P. 47.1; Ross, 197 S.W.3d at 797.

V. THE DUE PROCESS VIOLATION

In its second and third issues, JD Auto brings a two-part query asking: (1) is it a due process

violation for a plaintiff to seek substituted service on the basis of one attempt at personal service,

which was otherwise accompanied by additional actions that facially cannot be considered

attempts at personal service; and (2) does entry of a default judgment based on a form of substitute

service that failed to give constitutionally adequate notice meet constitutional standards.

Ultimately, JD Auto urges that the Court should reverse and render judgment for it on its motion

for summary judgment because it argues it demonstrated a due process violation occurred when

the trial court rendered a default judgment despite a lack of service or constitutionally adequate

notice of Bell’s employment lawsuit.

10 In opposition, Bell argues the process server engaged in diligent efforts to find and serve

JD Auto’s registered agent; and, in any event, further service efforts would have been essentially

futile because JD Auto’s agent was either out of town or away from headquarters in the period

when service was attempted. Bell further argues that JD Auto is not entitled to reversal of the

default judgment based on its collateral attack because it effectuated service by complying with

the trial court’s order to post citation at the courthouse and, additionally, because it also posted

said process at JD Auto’s business address.

To start, we address the due process requirements for attaining personal jurisdiction over a

named defendant.

A. Applicable law

“The Due Process Clause of the United States Constitution prevents the government from

depriving a person of his or her ‘property, without due process of law.”‘ Mitchell v. MAP Res.,

Inc., 649 S.W.3d 180, 188 (Tex. 2022) (quoting U.S. Const. amend XIV, § 1; Tex. Const. art. 1,

§ 19). Deprivation of property must be preceded by notice and an opportunity to be heard. Id. at

189 (quoting Mullane v. Cent. Hanover Bank & Tr. Co., 339 U.S. 306, 313 (1950)). Such “[n]otice

must be ‘reasonably calculated, under the circumstances, to apprise interested parties of the

pendency of the action and afford them the opportunity to present their objections.’” Id. (quoting

Peralta, 485 US. at 84). In Peralta, the United States Supreme Court held that “a judgment entered

without notice or service is constitutionally infirm.” Peralta, 485 U.S. at 84. There, the Court

stated, “‘[a]n elementary and fundamental requirement of due process in any proceeding which is

to be accorded finality is notice reasonably calculated, under the circumstances, to apprise

interested parties of the pendency of the action . . . .’” Id. (quoting Mullane, 339 U.S. at 314). Thus,

11 the “[f]ailure to give notice violates ‘the most rudimentary demands of due process of law.’” Id.

(quoting Armstrong v. Manzo, 380 U.S. 545, 550 (1965)).

Personal jurisdiction is a necessary component of a valid judgment and depends “upon

citation issued and served in a manner provided for by law.” In re E.R., 385 S.W.3d 552, 563

(Tex. 2012) (quoting Wilson v. Dunn, 800 S.W.2d 833, 836 (Tex. 1990)). Trial courts lack personal

jurisdiction over a defendant who was not properly served with process. Spanton v. Bellah, 612

S.W.3d 314, 316 (Tex. 2020) (citing Wilson, 800 S.W.2d at 836). Although courts are to presume

that a collaterally attacked judgment is valid, “that presumption disappears when the record

establishes a jurisdictional defect.” PNS Stores, 379 S.W.3d at 273 (citing Alfonso v. Skadden, 251

S.W.3d 52, 55 (Tex. 2008)). A judgment is void and subject to collateral attack “if the defects in

service are so substantial that the defendant was not afforded due process.” Id. at 275.

In such case, we may look beyond the face of the judgment to determine whether the record

before the trial court affirmatively demonstrates the trial court lacked jurisdiction at the time it

rendered judgment. Id. Specifically, however, we only review “the record before the trial court at

the time the trial court rendered the challenged judgment.” Topletz v. Wadle, No. 05-21-00047-

CV, 2023 WL 154878, at *5 (Tex. App.—Dallas Jan. 11, 2023, no pet.) (mem. op). “The record

affirmatively demonstrates a jurisdictional defect sufficient to void a judgment when it . . . exposes

such personal jurisdictional deficiencies as to violate due process.” PNS Stores, 379 S.W.3d at

273. While a complete failure or lack of service violates due process, technical defects in services

do not. Id.

“Personal service of written notice within the jurisdiction is the classic form of notice

always adequate in any type of proceeding.” Mullane, 339 U.S. at 313. “[I]f personal service can

be effected by the exercise of reasonable diligence, substitute service is not to be resorted to.” E.R.,

12 385 S.W.3d at 564 (quoting Sgitcovich v. Sgitcovich, 241 S.W.2d 142, 147 (Tex. 1951)).

Reasonable diligence “must include inquiries that someone who really wants to find the defendant

would make” and is measured by the quality of the search, not by its quantity. Id. at 565 (citing

Mullane, 339 U.S. at 315).

Applying these principles, the Texas Rules of Civil Procedure provide for personal service

through personal delivery of the citation and petition to the defendant or delivery of the same

through certified mail. Tex. R. Civ. P. 106(a). Texas law also provides for personal service of a

Texas corporation by requiring the corporation to designate and continuously maintain a registered

agent for service of process. Tex. Bus. Orgs. Code Ann. § 5.201(a). A plaintiff may serve a

corporation’s registered agent, its president, or its vice-president in order to perfect service of

process on a defendant corporation. Zhao v. Sea Rock, Inc., 659 S.W.3d 119, 127 (Tex. App.—

El Paso 2022, pet. denied); Tex. Bus. Orgs. Code Ann. §§ 5.201(b), 5.255(1). A corporation’s

registered agent may be an individual or a corporation, and, in either case, the registered agent

must maintain a business office at the corporation’s registered office address. Tex. Bus. Orgs.

Code Ann. § 5.201(b)(3). The corporation’s registered office “must be located at a street address

where process may be personally served on the [corporation’s] registered agent.” Id. § 5.201(c)(1).

It is the registered agent’s duty to “receive or accept, and forward to the represented [corporation]

. . . any process . . . that is served on or received by the registered agent[.]” Id. § 5.206(a)(1).

In addition, the Texas secretary of state becomes a corporation’s agent for service of

process if the corporation’s registered agent cannot with reasonable diligence be found at the

corporation’s registered office. Tex. Bus. Orgs. Code Ann. § 5.251. Other lawful means of service

of process are not precluded by the Business Organizations Code. Id. § 5.256. But a plaintiff’s

service of process on the secretary of state, evidenced by a certificate stating that the secretary of

13 state received the process and forwarded it to the registered agent’s address, “is considered

conclusive proof, absent evidence of fraud or mistake, that process was properly served in

compliance with the Code.” Acadian Props. Austin, LLC v. KJMonte Invests., LLC, 650 S.W.3d

98, 111–12 (Tex. App.—El Paso 2021, no pet.).

The Texas Rules of Civil Procedure also provide for substitute methods of service of

process when personal service has not been successful. Tex. R. Civ. P. 106(b). Upon a motion

supported by a sworn statement listing any location where the defendant can probably be found

and stating specifically the facts showing that personal service under 106(a) has been attempted

but has not been successful, a trial court may authorize service: “(1) by leaving a copy of the

citation and petition with anyone older than sixteen at the location specified in the statement; or

(2) in any other manner . . . that the statement or other evidence shows will be reasonably effective

to give the defendant notice of the suit.” Id.

When substitute service is sought, its form must not only be premised upon evidence that

shows it “will be reasonably effective to give the defendant notice of the suit,” id., but it also must

not be “substantially less likely to bring home notice than other of the feasible and customary

substitutes.” Mitchell, 649 S.W.3d at 189 (quoting Mullane, 339 U.S. at 315). To that end, “[w]hile

the sufficiency of notice is fact-specific to each case, if notice is not meaningful, constitutional due

process requirements are not satisfied.” In re Miramontes, 648 S.W.3d 590, 601 (Tex. App—

El Paso 2022, no pet.). As relevant here, Mitchell described, “notice by publication must be

scrutinized because ‘chance alone’ brings a resident’s attention to a notice . . . posted on a

courthouse door.” Mitchell, 649 S.W.3d at 191.

14 Whether a court has personal jurisdiction over a defendant is a question of law that we

review de novo. BMC Software Belgium, N.V. v. Marchand, 83 S.W.3d 789, 794 (Tex. 2002);

Creaven v. Creaven, 551 S.W.3d 865, 870 n.6 (Tex. App.—Houston [14th Dist.] 2018, no pet.).

B. Analysis

(1) Lack of reasonable diligence in personal service

In the first part of its second issue, JD Auto argues the trial court erred by ordering

substitute service after a lone attempt at personal service. It further urges that phone calls

accompanied by actions that are facially inadequate under the circumstances all fail to meet basic

standards for reasonable diligence. It maintains that personal attempts to serve process at two

addresses that are unproven as being connected to the auto dealership should not be viewed as

valid attempts at personal service nor otherwise considered in the diligence inquiry because these

alternative “methods” are inadequate as a matter of law. To establish conclusive proof of a

violation of due process, JD Auto’s motion for summary judgment relied on the following evidence

considered by the trial court before rendering a default judgment: the initial citation for service

upon JD Auto’s registered agent, James A. Dick, IV; Holt-Shirley’s affidavit in support of the

motion for substitute service; Bell’s motion for substitute service; the trial court’s order granting

substitute service; and the citation for substitute service. Based on this record evidence, we must

determine whether Bell’s efforts at personal service amounted to reasonable diligence—the type

of inquiries that someone who really wants to find a defendant would make—as defined by the

quality of the search, not the quantity of efforts. See E.R., 385 S.W.3d at 564. “After all, diligence

means truly trying to achieve service—as if one wanted to do it, not merely had to do it.”

Texas State Univ. v. Tanner, 689 S.W.3d 292, 299 (Tex. 2024).

15 First, Holt-Shirley’s initial return of service acknowledged that personal delivery was not

effected. Mistakenly, however, the return of service noted that “defendant James Dick IV” had not

been served with process even though JD Auto, a corporate entity, was actually the named party-

defendant. In the blank line intended to describe the diligence used in finding “said defendant,”

Holt-Shirley wrote on the return’s form: “going to office, house, brother James Dick III,” as

reflective of the efforts taken to effect service. Completing the blank line for the cause of the failure

to execute process, he noted: “never seems to be in office or home.” For the information received

as to whereabouts of the defendant, he added, “out of town/office.”

Second, in his motion for substitute service, Bell claimed that service had been

unsuccessful on J.D. Auto Corporation, relying on the affidavit of Raymond Holt-Shirley, even

though Holt-Shirley had in his return identified the defendant, and his personal delivery attempts

to be directed to, James Dick IV. In turn, Holt-Shirley’s affidavit averred he believed the residence

or office of “Defendant, J.D. Auto Corporation,” was at 5800 Montana, El Paso, Texas. Holt-

Shirley next averred that he attempted personal service on “Defendant, J.D. Auto Corporation,”

on at least seven occasions from January 15, 2015, through February 12, 2015, as follows:

• January 14, 2015: He called the car dealership at 5800 Montana to speak with Dick. He spoke with “Melanie Sue, Kristi, or Ali Cherry,” or one of the secretaries, who told him Dick was not in town and she did not know when he would return but that she would pass on the information to Dick when he called to check in.

• January 16, 2015: He visited 5800 Montana and spoke with a receptionist on the car dealership’s top floor. He said he was there to deliver a set of legal documents to Dick but was told Dick was not there and would be back in about a week.

• January 23, 2015: He again called the car dealership to speak with Dick. A secretary told him Dick was not yet back in town.

• January 30, 2015: He spoke with Dick’s brother. Dick’s brother told him that Dick did not live at the address in question but gave him an alternate address in New Mexico and said “he was unsure if he was into[,] [sic]” that Dick had been traveling and should have returned by then.

16 • January 30, 2015: He visited the New Mexico address Dick’s brother gave him. Finding no one home, he left a business card on the door and told a man he met on the property (who did not speak English) to tell Dick to call him.

• February 4, 2015: He again called the car dealership to speak with Dick. A secretary told him Dick was not there and he “comes and goes as he pleases.” She declined to give him another phone number to reach Dick but said she would give Dick his message.

• February 12, 2015: He called the dealership to speak with Dick. He spoke with “Melanie Sue, Kristi, or Ali Cherry,” or one of the secretaries, who told him Dick was not in town and she had no date for a return.

Following the list of dates, the affidavit further averred as follows:

For the reasons set forth above, it is impractical to secure personal service on Defendant, Jessica Torres [sic] and I will be unable to do so despite due diligence. Therefore, substituted service is necessary and I believe J.D. Auto Corporation– AGENT: James Dick IV, will receive effective notice of this suit by posting copies of the citation and the attached petition in the El Paso County Court House[.]

A close review of each of these entries shows that Holt-Shirley visited the physical address

of the registered agent on only one occasion and otherwise relied on phone calls or visits to non-

business sites for his subsequent attempts. For example, in what Holt-Shirley called his first

attempt at personal service, he learned via a telephone call that Dick was not in town after he spoke

to “Melanie Sue, Kristi, or Ali Cherry,” or to an unnamed secretary. Two days later, he then went

to the address of JD Auto and its registered agent (5800 Montana Avenue) and spoke with “a

receptionist” who again reported that Dick remained out of town on business. After his sole visit

to the business address, Holt-Shirley next claimed at least five more instances of attempted

personal service. Of those five attempts, three were phone calls to “a secretary,” or to “Melanie

Sue, Kristi, or Ali Cherry,” and two were personal visits to alternative addresses located in

New Mexico, neither of which were otherwise described as a business location of the dealership

or registered agent.

17 The two attempts at other addresses involved contacts the process server made with non-

parties at addresses not included in the citation or further explained as places where JD Auto’s

registered agent could be served. An attempt to find an entity’s registered agent at any address

other than the entity’s registered office is irrelevant to a determination of reasonable diligence.

BLS Dev., LLC v. Lopez, 359 S.W.3d 824, 827 (Tex. App.—Eastland 2012, no pet.) (“The only

relevant attempt of service, for purposes of determining reasonable diligence, is the process

server’s sole attempt at service on the registered agent at the registered office.”). In one attempt,

the process server spoke with Dick’s brother (or father, the evidence is conflicting) who merely

confirmed that Dick did not live at the location provided. Moreover, the process server’s affidavit

did not in fact state that he personally visited this alternative address, that he knew of any

connection between Dick and the address, or that Dick could be found at the location. The process

server next claims he asked Dick’s brother for a different address. Claiming another “attempt,” he

next went to the New Mexico location that was provided and told someone who did not speak

English to “inform his boss to call [the process server] as [he] had a set of legal papers for him.”

The affidavit did not establish that Dick could probably be found at this location or that Dick was

the non-English-speaker’s boss. In addition to being irrelevant, those “attempts” at alternative

addresses did not advance the process server any closer toward completing personal service on the

registered agent.

Here, the record establishes that Bell knew the identity of JD Auto’s registered agent and

the location of JD Auto’s “residence or office,” at 5800 Montana in El Paso. Despite such

knowledge, the process server made only one attempt to personally serve the registered agent at

18 5800 Montana, and he did so only two days after he had been told the agent was out of town.2

During that visit, Holt-Shirley claimed that after he was greeted by a receptionist or secretary, he

simply asked to speak to Dick and reported he was there to deliver a set of legal documents.

Although the affidavit further claims that Holt-Shirley was informed that Dick would return in a

week or so, none of his remaining entries claim he returned to the known business location to

attempt personal service on the registered agent.

Despite the process server’s lack of additional attempts at personal service at the registered

agent’s address, Bell claims Holt-Shirley’s other actions demonstrate diligence in attempting to

serve JD Auto. We disagree. At best, the process server merely claims he made four phone calls,

one of which was made prior to his in-person visit, and each time he claimed he spoke to “one of

the secretaries.” Neither in any of these calls nor at the in-person visit did the process server

indicate to anyone that he possessed documents from a pending lawsuit which he needed to deliver

to JD Auto’s registered agent. Rather, as to the three contacts in which he detailed his purpose, he

merely said he needed to deliver a “set of legal documents” to Dick.

The Supreme Court of Texas has stated that “when a defendant’s identity is known, service

by publication is generally inadequate.” E.R., 385 S.W.3d at 560. Further, we have not been

directed to any case supporting the proposition that a single failed attempt at effecting service on

a registered agent at an ongoing place of business is sufficient to warrant substituted service

through posting. Compare Ingram Indus., Inc. v. U.S. Bolt Mfg., Inc., 121 S.W.3d 31, 34

(Tex. App.—Houston [1st Dist.] 2003, no pet.) (holding one visit to registered agent’s address was

2 Although the dissent determines that Dick was “consistently unavailable,” and cites non-binding cases indicating that personal service had become “impossible,” we see no evidence in the record properly before us to reasonably infer that Dick was avoiding service or that Holt-Shirley affirmatively claimed that personal service on him was impractical.

19 reasonably diligent under the predecessor to § 5.251 of the Business Organizations Code where

additional visits would have been futile because the address was bad and substitute service was

made on the secretary of state); Acadian Props. Austin, 650 S.W.3d at 108 (finding no attempts on

registered agent were necessary as attempt would have been futile because the address was bad

and substitute service was made under Tex. Bus. Org. Code Ann. § 5.251); J & J Container

Mfg., Inc. v. Cintas-R U.S., L.P., No. 01-14-00933-CV, 2015 WL 5829667, at *4 (Tex. App.—

Houston [1st Dist.] Oct. 6, 2015, no pet.) (mem. op.) (describing at least one attempt to serve the

registered agent must be made before resorting to substitute service through the secretary of state);

with Paramount Credit, Inc. v. Montgomery, 420 S.W.3d 226, 232–33 (Tex. App.—Houston

[1st Dist.] 2013, no pet.) (stating one attempt was not sufficient when no name whatsoever was

given for the registered agent on the original citation and return); and Robb v. Horizon Cmtys.

Improvement Ass’n Inc., 417 S.W.3d 585, 591 (Tex. App.—El Paso 2013, no pet.) (finding one

attempt at personal service insufficient when that attempt was no more than hiring detective agency

that refused to attempt service due to the only address being a post office box and no attempt at

service by certified mail was made).

On this record, we conclude Holt-Shirley’s affidavit attempts to establish quantity, rather

than quality, of service attempts. See E.R., 385 S.W.3d at 565. We hold that reasonable diligence

at providing notice was not shown under the circumstances. The fact remains—the identity of

JD Auto’s registered agent and the address for its ongoing place of business were continuously

known to Bell. Although the citation return notes that Dick “never seems to be in the office[,]” the

process server does not otherwise allege that Dick was evading service, nor that he had a basis for

reaching such conclusion. An employee at the business greeted Holt-Shirley or answered his calls

for every effort he made to contact the registered agent.

20 Under these circumstances, the efforts undertaken to personally serve JD Auto’s registered

agent fall short of efforts that are “desirous of actually informing” a defendant of a lawsuit or those

a person “might reasonably adopt” to accomplish notice.3 See Mullane, 339 U.S. at 315. We thus

determine the evidence before the trial court at the time of the request for substituted service

conclusively established that Bell had failed to exercise reasonable diligence in his attempts to

actually serve JD Auto at its operating business location before he resorted to substituted service.

See Sgitcovich, 241 S.W.2d at 147; Mitchell, 649 S.W.3d at 189.

(2) Lack of reasonable effectiveness in form of substitute service

Moving to the next part of JD Auto’s second issue, and also addressing the third issue, we

agree the trial court did not acquire personal jurisdiction over JD Auto prior to rendering a default

judgment. That is to say, in addition to a lack of reasonable diligence in obtaining personal service,

Bell’s chosen method of substitute service did not meet the requisites of due process and thus

resulted in a void judgment.

In concluding his substitute-service affidavit, Holt-Shirley averred, without explanation,

that it was “impractical to secure personal service on Defendant, Jessica Torres,” and that he would

be unable to do so despite due diligence.4 Based on the efforts recounted there, he asserted that

3 We find this situation comparable to one recently considered by the Texas Supreme Court. It noted that in a default situation, a plaintiff “may be fully aware that a defendant is unaware [of pending litigation].” In re Lakeside Resort, 689 S.W.3d 916, 921 (Tex. 2024). There, after a defendant failed to appear, the plaintiff obtained a default judgment “then waited just long enough . . . to obtain the abstract of judgment and begin execution so that the trial court’s plenary power had run and the time to file even a restricted appeal had passed.” Id. The plaintiff then “instantly provided clear notice . . . using an address at which [it] knew [the defendant] would receive correspondence” though the plaintiff had not used that address to give notice of suit to the defendant prior to its default. Id. The Court concluded, “[c]ircumstances like these illustrate why default judgments are disfavored.” Id.

4 Substitute service under Rule 106(b) must be premised on an affidavit which demonstrates its necessity. Wilson v. Dunn, 800 S.W.2d 833, 836 (Tex. 1990). Here, the sentence referring to “Defendant Jessica Torres,” with no stated connection to JD Auto, is the only instance in which Holt-Shirley claims impracticality to secure personal service despite due diligence. As a result, the affidavit patently failed to establish impracticality in personally serving JD Auto despite claims of due diligence. Nonetheless, we refrain from expressing an opinion as to whether this deficiency

21 substitute service was necessary, and he believed JD Auto would receive effective notice of the

suit “by posting copies of the citation and the attached petition in the El Paso County Court

House[.]” Citing Holt-Shirley’s affidavit, Bell’s motion sought substitute service either by posting

at JD Auto’s business address or by posting at the El Paso County Courthouse.

Rule 106(b)(2) encompasses the due process requirement in that it allows substitute

service, under certain circumstances, in any other manner that the evidence shows “will be

reasonably effective to give the defendant notice of the suit.” Tex. R. Civ. P. 106(b)(2). To meet

the due process threshold reflected in Rule 106(b)(2), a party resorting to substitute service must

produce evidence showing his selected method was reasonably calculated to apprise a party of the

suit. Id. Here, the record must show, then, that the posting at the courthouse was reasonably

calculated to apprise JD Auto of the suit. See Mullane, 339 U.S. at 314; Mitchell, 649 S.W.3d at

189.

Whereas Bell’s motion for substitute service asserts “[r]easonable effective notice . . . may

be given to [Dick and JD Auto],” either by posting at JD Auto’s business address or by posting in

the El Paso County Courthouse, the only information supporting reasonably effective notice by

posting is a conclusory statement without a factual basis. In the process server’s affidavit, it

provides: “I believe J.D. Auto Corporation–Agent: James Dick IV, will receive effective notice of

this suit by posting copies of the citation and the attached petition in the El Paso County Court

House, El Paso, Texas.” The process server’s affidavit fails to include facts detailing why such

posting would be reasonably effective to give JD Auto notice of the suit. See Mitchell, 649 S.W.3d

at 192; Mullane, 339 U.S. at 315; see also Wilson, 800 S.W.2d at 836 (“Since the 1981 change in

constitutes a technical defect in service or a complete failure violative of due process, see PNS Stores, 379 S.W.3d at 273–74, as we conclude the process server did not otherwise use reasonable diligence in attempting personal service before resorting to substitute service.

22 Rule 106(b) the courts have consistently held that substitute service may not properly issue on a

motion supported by an affidavit that is conclusory or otherwise insufficient.”). Accordingly,

because the record before the court on the request for substitute service was completely devoid of

evidence that posting at the courthouse was reasonably calculated to give JD Auto notice of the

suit, it fails to meet due process requirements. See Miramontes, 648 S.W.3d at 601 (“[I]f notice is

not meaningful, constitutional due process requirements are not satisfied.”).

Not only does the record fail to support the contention that posting at the courthouse would

be reasonably effective to give it notice, as JD Auto argues, it shows the opposite given that another

feasible and customary substitute would have been substantially more likely to provide notice. See

Mitchell, 649 S.W.3d at 189 (quoting Mullane, 339 U.S. at 315) (“The reasonableness of any

chosen method of providing notice . . . ‘may be defended on the ground that it is in itself reasonably

certain to inform those affected, or, where conditions do not reasonably permit such notice, that

the form chosen is not substantially less likely to bring home notice than other of the feasible and

customary substitutes.’” (cleaned up)). In these circumstances, Bell could have sought substitute

service through the secretary of state under § 5.251 of the Texas Business Organizations Code.

Serving the secretary of state would have been substantially more likely to provide notice to

JD Auto—a business whose address was known, and where the process server was greeted each

time he visited or called—as opposed to a chance encounter with a citation posted at the

courthouse. See Mitchell, 649 S.W.3d at 189, 191. 1F

Bell also urges us to consider the process server’s 2021 affidavit filed in the bill of review

action. He claims the 2021 affidavit establishes the citation was also posted at JD Auto’s business

address, and thus, it received notice. This evidence, however, falls outside the permissible scope

of our default-judgment record. In a direct-attack bill of review, “parties may introduce affidavits,

23 depositions, testimony, and exhibits to explain what happened” in the underlying suit, including

an amended proof of service. Fid. & Guar. Ins. Co. v. Drewery Const. Co., Inc., 186 S.W.3d 571,

573–74 (Tex. 2006) (per curiam); Propel Fin. Servs., LLC v. Conquer Land Utilities, LLC, 579

S.W.3d 485, 490 n.6 (Tex. App.—Corpus Christi 2019, pet. denied). However, upon a collateral

attack for voidness, our review is more tightly limited to the record before the trial court at the

time it rendered the challenged judgment. Topletz, 2023 WL 154878, at *5 (citing Crown Bay

Mgmt., LLC v. Surface Works, Inc., No. 02-21-00025-CV, 2022 WL 247569, at *3 (Tex. App.—

Fort Worth Jan. 27, 2022, no pet.) (mem. op.)).

Despite Bell’s suggestion that Mitchell allows us to rely on the 2021 affidavit averring that

process was also posted at JD Auto’s headquarters, we disagree. To the contrary, regarding this

type of extrinsic evidence, the Texas Supreme Court in Mitchell asserted that concerns such as

manipulation and fading memories animate the courts’ “application of the bar on extrinsic

evidence” in a collateral attack, other than extrinsic evidence of public records. Mitchell, 649

S.W.3d at 191 (emphasis added). Here, the 2021 affidavit does not qualify as a public record as

described by Mitchell.

Further, Bell attempts to distinguish the level of constitutional protection afforded here

versus the level afforded in cases involving parental rights and property rights. We disagree with

that distinction. The constitutional standard for due process protection does not erode because a

case implicates money damages and not something different. See Mitchell, 649 S.W.3d at 188–89

(“It is well settled that these words ‘require that deprivation of life, liberty or property by

adjudication be preceded by notice and opportunity for hearing appropriate to the nature of the

case.”) (quoting Mullane, 339 U.S. at 313); see also Tex. Const. art. I, § 19 (“No citizen of this

State shall be deprived of . . . property . . . except by the due course of the law of the land.”).

24 Ultimately, on this record, we conclude that JD Auto conclusively established its right to

summary judgment as a matter of law, while Bell did not. See Miles, 647 S.W.3d at 619. JD Auto’s

evidence of the record from the employment discrimination suit established it was never personally

served with process and the trial court did not acquire personal jurisdiction over it. Specifically,

Bell did not exercise reasonable diligence in attempting personal service upon JD Auto before

resorting to substitute service, there was no evidence in the record to indicate that posting at the

courthouse was reasonably calculated to give JD Auto notice of Bell’s suit, and other forms of

personal or substituted service would have been more likely to give JD Auto notice reasonably

calculated to apprise it of the suit. See PNS Stores, 379 S.W.3d at 273. Conversely, although he

filed a traditional motion for summary judgment on the same issue, Bell did not conclusively prove

as a matter of law that a due process violation had not occurred. Bell’s assertion of limitations as

a bar to JD Auto’s bill of review is irrelevant because JD Auto conclusively proved its due process

rights were violated by Bell’s lack of notice of the suit prior to entry of a default judgment. See

Mitchell, 649 S.W.3d at 194 (a statute of limitations “cannot place a temporal limit on a challenge

to a void judgment filed by a defendant who did not receive the type of notice to which she is

constitutionally entitled.”).

In sum, JD Auto conclusively established Bell’s lack of (1) reasonable diligence that would

have entitled him to substitute service, and (2) a substitute service method that would be reasonably

effective to give JD Auto notice of the suit. See Tex. R. Civ. P. 106; E.R., 385 S.W.3d at 564;

Mitchell, 649 S.W.3d at 189. These due process violations allow JD Auto to prevail on its collateral

attack because they establish that the employment discrimination court never acquired personal

jurisdiction over it. See E.R., 385 S.W.3d at 563. Because the trial court lacked personal

jurisdiction over JD Auto when it entered default judgment, the default judgment is void. See

25 PNS Stores, 379 S.W.3d at 272–73 (“The record affirmatively demonstrates a jurisdictional defect

sufficient to void a judgment when it . . . exposes such personal jurisdictional deficiencies as to

violate due process.”).

For these reasons, we conclude that JD Auto was entitled to the relief it sought by its bill

of review, that it prevailed on its collateral attack, and the trial court erred in granting Bell’s

summary judgment and denying JD Auto’s competing motion. Accordingly, we sustain JD Auto’s

second and third issues. Because of our disposition of those issues, we do not reach the first issue.

See Tex. R. App. P. 47.1.

C. Bell’s arguments on rehearing

(1) Gill v. Hill’s relevance

After the Supreme Court of Texas issued Gill v. Hill, 688 S.W.3d 863 (Tex. 2024), Bell

filed a letter brief urging that Gill’s reasoning demonstrates errors in our prior analysis. Bell first

argues Gill stands for the proposition that JD Auto had the burden of conclusively proving a due

process violation and Bell had no burden other than to establish his limitations defense. Second,

Bell claims Gill reiterates the Supreme Court’s position that under Dusenberry and Mullane, due

process does not require heroic efforts at personal service, rather, substituted service by posting is

constitutionally acceptable where the known person to whom process is directed is “missing.” We

disagree with Bell’s arguments on both counts.

Regarding the burden of proving a due process violation, there is a significant procedural

difference between Gill and the case at hand. In Gill, only Hill, the defendant, moved for summary

judgment, and only on limitations. Gill responded claiming a due process violation had rendered

the challenged judgment void, as was asserted by its original petition, but it presented no evidence

on that point. Here, in contrast, Bell moved for traditional summary judgment on limitations and

26 on a lack of a due process violation, giving him the burden of proving both at the summary

judgment stage. Later, JD Auto moved for traditional summary judgment on the due process issue,

which meant it also carried a burden to prove a due process violation. Both parties attached

evidence to their pleadings. In reviewing these cross-motions, we considered the appropriate

evidence offered by the parties and concluded that JD Auto conclusively established a due process

violation in Bell’s attempts at service of process. The procedural differences between this case and

Gill make Gill inapplicable on this point.

In his second point in his letter brief, Bell contends Gill stands for the proposition that

substitute service by posting may be constitutionally adequate in certain circumstances. Bell

compares Dick to one of the “missing” property owners mentioned in the tax foreclosure suit of

Gill. Factually, however, the circumstances are distinguishable. In this instance, the registered

agent was never “missing;” rather, the evidence shows that Bell was informed that he was simply

on vacation or out of the office. Moreover, JD Auto’s place of business remained open and

operating during the relevant period. Finally, Bell claims Gill authorizes consideration of evidence

adduced subsequent to the granting of substitute service as proof whether service through posting

was constitutionally adequate, because Gill states the due process analysis should consider

“individualized proof regarding the ease or difficulty” with which a defendant could have been

located and served. As we have stated above, in the review of a collateral attack, we are limited to

consideration of evidence that was before the trial court at the time it granted the challenged default

judgment. See Topletz, 2023 WL 154878, at *5.

(2) Disposition of the appeal

In his motion for reconsideration, Bell maintains JD Auto is not entitled to rendition of

judgment even if it showed a due process violation. Specifically, Bell argues that Mitchell

27 established the trial court must also assess whether JD Auto waived any complaints about personal

jurisdiction through its own conduct.

We recognize that Mitchell remanded a claim of laches, an equitable defense to invalid

service, because that claim was not earlier raised in the summary judgment motions under review.

See Mitchell, 649 S.W.3d at 195, 197. But here, Bell did not plead nor raise laches as an equitable

defense. Instead, Bell only raised a claim of unclean hands, which he also included in his motion

for summary judgment. In support, Bell suggests that JD Auto’s registered agent may have been

evading service or he was at fault for failing to make an alternative agent for service available. As

earlier described, Holt-Shirley’s affidavit makes no such accusation in seeking authorization for

substitute service. Unclean hands is thus not relevant to the collateral attack analysis.

Moreover, we also note that Mitchell explicitly “[took] no position on whether laches or

any other equitable doctrine can provide a valid defense to a notice-based collateral attack on a

judgment transferring property[.]” Id. at 196. The Texas Supreme Court in Mitchell recognized

that E.R. had taken equities into account in a termination of parental rights case, citing another

party’s “substantial reliance interest,” but then specifically distinguished a money judgment from

that circumstance, noting that “a judgment debtor’s post-judgment diligence may be irrelevant in

cases involving a default judgment for money damages.” Id. at 196, 197 (quoting E.R., 385 S.W.3d

at 569). Based on this language, we conclude that Mitchell does not support Bell’s argument. For

all these reasons, no issues remain that must be considered by the trial court, and rendition of

judgment on JD Auto’s motion for summary judgment is proper.

VI. CONCLUSION

We reverse the trial court’s summary judgment in favor of Bell, and we render judgment

for JD Auto on its bill of review based on a violation of its due process rights. The judgment

28 vacates the 2016 default judgment and returns the parties to their original status as plaintiff and

defendant in Bell’s employment suit with Bell carrying the burden of proving his employment

discrimination claim.

GINA M. PALAFOX, Justice

August 26, 2024

Before Alley, C.J., Palafox and Soto, JJ., and Rodriguez, C.J. (Senior Judge) (en banc) Soto, J., concurring Rodriguez, C.J. (Senior Judge), dissenting