Jazmin Ortiz v. Wal-Mart Associates, Inc.

District Court, M.D. Pennsylvania·Decided August 26, 2026·No. 3:24-cv-01138·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF PENNSYLVANIA JAZMIN ORTIZ,

Plaintiff, CIVIL ACTION NO. 3:24-CV-01138

v. (MEHALCHICK, J.)

WAL-MART ASSOCIATES, INC,

Defendant.

MEMORANDUM Plaintiff Jazmin Ortiz (“Ortiz”) initiated this action by filing a complaint on July 10, 2024, against Defendant Wal-Mart Associates, Inc. (“Walmart”). (Doc. 1). Before the Court is Walmart’s motion for summary judgment. (Doc. 24). For the reasons provided herein, Walmart’s motion is denied. I. BACKGROUND AND PROCEDURAL HISTORY The following background is taken from the parties’ statements of material facts and responses thereto. (Doc. 26; Doc. 27). Ortiz is a black woman of Colombian national origin. (Doc. 26, ¶ 11; Doc. 27, at 4). Walmart is a national retailer, which previously employed Ortiz at several of its stores. (Doc. 26, ¶¶ 13, 16-17, 24, 43-44; Doc. 27, at 4-5). On August 5, 2016, Ortiz began working as a Customer Service Desk Associate at Walmart Store 2255 in Hazle Township, Pennsylvania. (Doc. 26, ¶ 13; Doc. 27, at 4). On or about December 11, 2016, Walmart promoted Ortiz to Customer Service Manager. (Doc. 26, ¶ 14; Doc. 27, at 4). On or about April 21, 2017, Walmart terminated Ortiz for excessive absences and tardiness. (Doc. 26, ¶ 15; Doc. 27, at 4). Ortiz successfully challenged her termination through Walmart’s Open-Door complaint process, and Walmart reinstated her as a Customer Service Desk Associate at Walmart Store 1623 in Wilkes-Barre, Pennsylvania (the “Wilkes-Barre Walmart”). (Doc. 26, ¶¶ 16-17; Doc. 27, at 4). On February 18, 2018, Walmart promoted Ortiz to a supervisor position before she resigned on July 1, 2018, to pursue a position with the United States Postal Service. (Doc. 26, ¶¶ 18-19; Doc. 27, at 4). On or about November 23, 2019, Ortiz began her third period of employment at

Walmart as a General Merchandise Support Manager. (Doc. 26, ¶ 20; Doc. 27, at 4). Throughout her remaining tenure at Walmart, Walmart promoted Ortiz to various supervisory positions at several different Walmart locations in Northeastern Pennsylvania. (Doc. 26, ¶¶ 23-28, 33; Doc. 27, at 4-5). On May 10, 2023, Ortiz applied for the position of Store Lead at Walmart Store 1884 in Dickson City, Pennsylvania (“Dickson City Walmart”). (Doc. 26, ¶ 34; Doc. 27, at 5). The Dickson City Walmart Store Manager, Adam Barton (“Barton”), interviewed Ortiz for the position on or about June 15, 2023. (Doc. 26, ¶ 35). Barton ultimately selected applicant Mallory Mellow (“Mellow”) over Ortiz for the position because he believed she was the most qualified applicant. (Doc. 26, ¶¶ 37-38; Doc. 27, at 5).

On August 30, 2023, Walmart hired Ortiz to be a Store Lead at Walmart Store 5295 in Farmingdale, New York. (Doc. 26, ¶¶ 43-44; Doc. 27, at 5). On September 10, 2023, Walmart received an anonymous report that Ortiz threatened a subordinate employee with violence in the presence of other associates. (Doc. 26, ¶ 45; Doc. 27, at 5). The threat was allegedly directed against Hourly Associate Alana Skidmore (“Skidmore”). (Doc. 26, ¶ 58; Doc. 27, at 9). Upon receipt of the complaint, Market Asset Protection Operations Ljuba De La Cruz (“De La Cruz”) contacted Walmart’s Global Ethics and Threat Management, which then directed De La Cruz to investigate the allegations. (Doc. 26, ¶ 46; Doc. 27, at 5). At the time she learned of the threat, De La Cruz did not believe Ortiz 2 posed an immediate threat of danger but directed Walmart’s threat management to investigate, including an investigation into Ortiz’s social media activity. (Doc. 26, ¶¶ 47-48; Doc. 27, at 6). Ortiz denied threating a subordinate both in writing and in interviews. (Doc. 26, ¶¶ 49-50; Doc. 27, at 6). Walmart contends that De La Cruz received five statements from employees who

claim they heard Ortiz threaten to punch Skidmore in the face. (Doc. 26, ¶¶ 51-52). Ortiz counters that De La Cruz collected statements from Deliah Santos (“Santos”), Skidmore, Chrstine Meildazis (“Meildazis”), Terrell Cruz (“Cruz”), and Damian Nelson-Rodriguez (“Nelson-Rodriguez”), and of those witnesses, only Santos and Meildazis claim to have heard Ortiz make a comment about assaulting someone. (Doc. 27, at 6-7). Ortiz also asserts that another employee, Jeremy Scouton (“Scouton”), whom both Santos and Meildazis claim was present when they heard the threatening remarks, denies that Ortiz made any threatening statements. (Doc. 27, at 6-7). After finishing her investigation into Ortiz’s alleged threat, De La Cruz partnered with

Market 225 Market Manager Max Landesbaum (“Landesbaum”) and People Partner Keefer (“Keefer”) (collectively with Landesbaum, the “Market Team”) to review investigation materials. (Doc. 26, ¶¶ 72-73; Doc. 27, at 14). De La Cruz and the Market Team concluded that Ortiz violated Walmart’s Violence-Free Workplace policy by making a violent threat. (Doc. 26, ¶¶ 72-73; Doc. 27, at 14). They also concluded that Ortiz compromised the investigation by communicating with witnesses. (Doc. 26, ¶ 74; Doc. 27, at 14). All members of the Market Team agreed that Ortiz should be terminated and were the decision-makers in Walmart’s decision to terminate Ortiz’s employment. (Doc. 26, ¶¶ 75-76; Doc. 27, at 14).

3 On October 4, 2023, De La Cruz and Joseph Dameo (“Dameo”), the manager of the Wilkes-Barre Walmart, informed Ortiz that Walmart was terminating her. (Doc. 26, ¶ 78; Doc. 27, at 14). Ortiz informed De La Cruz and Dameo that she intended to file an “Open Door [c]omplaint” with Walmart’s human resources challenging her termination. (Doc. 26, ¶ 87; Doc. 27, at 14). Shortly thereafter, Ortiz filed an Open Door complaint in which she did

not allege she believed the Market Team’s investigation and decision to terminate her were based on a discriminatory motive. (Doc. 26, ¶¶ 88-89; Doc. 27, at 18). Walmart investigated Ortiz’s Open-Door complaint and Walmart Associate Relations Senior Analysist Brian Gardner (“Gardner”) interviewed Ortiz as part of the investigation. (Doc. 26, ¶ 91; Doc. 27, at 18). Gardner reviewed the Market Team’s findings, and based on Gardner’s review, Walmart upheld Ortiz’s termination. (Doc. 26, ¶¶ 94-95, Doc. 27, at 18). Ortiz initiated this action by filing a complaint on July 10, 2024, alleging two counts under federal law. (Doc. 1). In Count I, Ortiz alleges Walmart violated Title VII of the Civil Rights Act of 1964 (“Title VII”) by discriminating against her on the basis of race and national

origin. (Doc. 1, ¶¶ 42-45). In Count II, Ortiz alleges Walmart violated § 1981 of the Civil Rights Act of 1870 (“§ 1981”) by discriminating against her on the basis of race and national origin. (Doc. 1, ¶¶ 46-50). II. MOTION FOR SUMMARY JUDGMENT STANDARD Under Rule 56 of the Federal Rules of Civil Procedure, summary judgment should be granted only if “there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). A fact is “material” only if it might affect the outcome of the case. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986). A dispute of material fact is “genuine” if the evidence “is such that a reasonable jury could return 4 a verdict for the non-moving party.” Anderson, 477 U.S. at 248. In deciding a summary judgment motion, all inferences “should be drawn in the light most favorable to the non- moving party, and where the non-moving party’s evidence contradicts the movant’s, then the non-movant’s must be taken as true.” Pastore v. Bell Tel. Co. of Pa., 24 F.3d 508, 512 (3d Cir.

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