Jaeger v. Zillow Group Inc

CourtDistrict Court, W.D. Washington
DecidedAugust 23, 2024
Docket2:21-cv-01551
StatusUnknown

This text of Jaeger v. Zillow Group Inc (Jaeger v. Zillow Group Inc) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jaeger v. Zillow Group Inc, (W.D. Wash. 2024).

Opinion

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3 4 5 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON 6 AT SEATTLE 7 JEREMY JAEGER, on behalf of himself and all others similarly 8 situated, 9 Plaintiff, C21-1551 TSZ 10 v. ORDER 11 ZILLOW GROUP, INC., et al., 12 Defendants. 13 THIS MATTER comes before the Court on the motion for class certification, 14 appointment of class representative, and appointment of class counsel, docket no. 115,1 15 16 17

18 1 Jaeger’s motion for class certification was filed on March 14, 2024, see docket no. 115, and his reply was filed on June 7, 2024, see docket no. 121. On July 5, 2024, after the Court had begun considering 19 Jaeger’s motion for class certification, Jaeger filed a motion to amend his complaint, see Mot. (docket no. 123), which Defendants did not oppose, see Resp. (docket no. 132). Although the Court granted leave 20 to amend, see Minute Order (docket no. 133), and Jaeger’s First Amended Consolidated Class Action Complaint (“FAC”) is now the operative pleading, see docket no. 135, the Court has decided the motion for class certification on the basis of the earlier Corrected Consolidated Class Action Complaint, see 21 docket no. 71, which was in effect at the time Jaeger moved for class certification, and which was not substantively revised with respect to the claims asserted in this action or the class allegations when the 22 FAC was filed. See FAC at § I (Summary of Amendments) (docket no. 135). 1 brought by lead plaintiff Jeremy Jaeger. Jaeger moves to certify the following 2 Rule 23(b)(3) class:

3 All persons or entities who purchased or otherwise acquired Zillow Group, Inc. Class A common stock or Class C capital stock during the period from 4 August 5, 2021, to November 2, 2021, inclusive, and were damaged thereby. 5 Having reviewed all papers filed in support of, and in opposition to, the motion, the Court 6 enters the following Order. 7 Background 8 A. Zillow Offers 9 Defendant Zillow Group, Inc. (“Zillow”) operates several real estate websites 10 including zillow.com and streeteasy.com. Corrected Consol. Class Action Compl. 11 [hereinafter “Consol. Compl.”] at ¶ 2 (docket no. 71). In 2018, facing changing market 12 conditions, Zillow decided to expand from merely operating real estate websites to 13 buying houses directly from consumers via cash offers, renovating those houses, and 14 reselling them for a profit. Id. at ¶¶ 2–3. This latter business is known as the “Instant 15 Buyer” or “iBuyer” market, i.e., “iBuying,” and Zillow branded its entry into this 16 business as “Zillow Offers.” Id. at ¶¶ 2–4. Zillow told investors it had a competitive 17 advantage in iBuying from its experience using algorithmic pricing models to value 18 homes. Id. at ¶ 76. Zillow also represented that it intended to grow Zillow Offers 19 quickly, with a target of purchasing 5,000 homes per month. Id. at ¶ 183. By late 2020 20 and early 2021, Zillow Offers was already falling behind its iBuying competitors. Id. at 21 ¶¶ 16, 90–91, 100. Wanting to catch up to its competitors, Zillow launched “Project 22 1 Ketchup,” a program intended to accelerate Zillow’s acquisitions of homes. Id. at 2 ¶¶ 16, 100.

3 Project Ketchup modified how Zillow Offers priced houses targeted for 4 acquisition. Originally, Zillow Offers based its offer prices on an algorithm and on input 5 from specialized housing pricing analysts. Id. at ¶¶ 71–73 Project Ketchup introduced 6 the use of systemic “overlays,” which saw purchasing managers increasing the 7 algorithmically determined offer price by as much as seven percent. Id. at ¶¶ 100, 111– 8 12 After the introduction of the overlays, Zillow Offers’ acquisition volumes more than

9 doubled in a single quarter. Id. at ¶ 182. 10 Zillow did not credit Zillow Offers’ increased acquisition volume to the use of the 11 overlays. Instead, Zillow represented that the increase was based on “improving [its] 12 pricing models, including launching the neural2 Zestimate, which sharpened [its] offer 13 strength” and “strong growth in consumer demand.” Id. at ¶¶ 182–86.

14 Project Ketchup also saw Zillow Offers reducing the scope of jobs for which it 15 would hire contractors and the rates it would pay those contractors. Id. at ¶ 127. The 16 combination of reduced scopes of work and reduced rates resulted in many contractors 17 scaling back the amount of work they would do for Zillow Offers or outright declining to 18 take on new Zillow Offers projects. Id. at ¶ 128. Zillow Offers’ inability to get

19 contractors to perform renovations on acquired houses led to it developing a significant 20

21 2 The neural Zestimate is an enhanced version of Zillow’s Zestimate home valuation model. See Consol. Compl. at ¶ 99 (docket no. 71). “In the case of the Zestimate algorithm, the neural network model 22 correlates home facts, location, housing market trends and home values.” Id. 1 backlog of houses that it was unable to sell. Id. This backlog in turn increased Zillow’s 2 holding costs and further exposed Zillow to risks from a housing market slowdown. Id.

3 Relevant now are three sets of statements that Jaeger alleges corrected Zillow’s 4 previously misleading statements.3 First, on October 17, 2021, Bloomberg published an 5 article stating that Zillow Offers would be ceasing new acquisitions through the end of 6 the year. Id. at ¶164. The acquisitions pause was confirmed the next day, October 18, 7 2021, by a Zillow press release which stated that the pause was “[d]ue to a backlog in 8 renovations and operational capacity constraints,” caused by “a labor- and supply-

9 constrained economy inside a competitive real estate market, especially in the 10 construction, renovation and closing spaces.” Id. at ¶ 165. Second, on October 31, 2021, 11 KeyBanc Capital Markets (“KeyBanc”) issued a report indicating that many of the houses 12 Zillow was selling were listed for less than what Zillow had paid for the houses. Id. at ¶ 13 227. The next day, on November 1, 2021, Bloomberg published an article disclosing that

14 Zillow planned to divest itself of approximately 7,000 houses for roughly $2.8 billion to 15 private equity investors. Id. at ¶¶ 227–28. Finally, during its November 2, 2021, 16 earnings call, Zillow announced that it was winding down Zillow Offers and laying off 17 25% of its workforce. Id. at ¶¶ 170, 231. Zillow also admitted that it had overpaid for 18 nearly 18,000 homes and would need to take a write down of as high as $569 million. Id.

19 at ¶¶ 33, 115, 170, 173. Zillow attributed this decision to issues with its algorithms and 20 pricing models that had been lauded months earlier, stating: “fundamentally, we have 21 22 3 For further discussion of the alleged misleading statements, see the Court’s Order, docket no. 97. 1 been unable to predict future pricing of homes to a level of accuracy that makes this a 2 safe business to be in.” Id. at ¶ 171. Zillow also pinned responsibility on the undisclosed

3 backlogs, noting that it had “experienced significant capacity and demand planning 4 challenges,” which “caused a meaningful backup in our processing of homes in the 5 Zillow pipeline.” Id. at ¶ 172. 6 Discussion 7 A. Class Action Standard 8 Federal Rule of Civil Procedure 23 operates as “an exception to the usual rule that

9 litigation is conducted by and on behalf of the individual named parties only.” Comcast 10 Corp. v. Behrend, 569 U.S. 27, 33 (2013) (quoting Califano v. Yamasaki, 442 U.S. 682, 11 700–01 (1979)). To maintain a class action, the prerequisites of numerosity, 12 commonality, typicality, and adequacy must be satisfied. Fed. R. Civ. P. 23(a).

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Jaeger v. Zillow Group Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jaeger-v-zillow-group-inc-wawd-2024.