Jacobs v. FirstMerit Corp.

2013 Ohio 4308
CourtOhio Court of Appeals
DecidedSeptember 30, 2013
Docket2013-L-012
StatusPublished
Cited by7 cases

This text of 2013 Ohio 4308 (Jacobs v. FirstMerit Corp.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jacobs v. FirstMerit Corp., 2013 Ohio 4308 (Ohio Ct. App. 2013).

Opinion

[Cite as Jacobs v. FirstMerit Corp., 2013-Ohio-4308.]

IN THE COURT OF APPEALS

ELEVENTH APPELLATE DISTRICT

LAKE COUNTY, OHIO

EMILY JACOBS AND JAMES GLAVIC, : OPINION INDIVIDUALLY AND ON BEHALF OF ALL OTHERS SIMILARLY SITUATED, :

Plaintiffs-Appellees, : CASE NO. 2013-L-012 - vs - :

FIRSTMERIT CORPORATION, et al., :

Defendants-Appellants. :

Civil Appeal from the Lake County Court of Common Pleas, Case No. 11CV000090.

Judgment: Affirmed in part; reversed in part and remanded.

Patrick J. Perotti and Nicole T. Fiorelli, Dworken & Bernstein Co., L.P.A., 60 South Park Place, Painesville, OH 44077; Hassan A. Zavareei and Andrea R. Gold, Tycko & Zavareei, LLP, 2000 L Street, N.W., Suite 808, Washington, D.C. 20036; and Stuart E. Scott and Daniel Frech, Spangenberg Shibley & Liber, LLP, 1001 Lakeside Avenue, East, Suite 1700, Cleveland, OH 44114 (For Plaintiffs-Appellees).

David F. Adler, Michael A. Platt, Robert E. Haffke, and Amanda R. Parker, Jones Day, North Point, 901 Lakeside Avenue, Cleveland, OH 44114; and Chad A. Readler, Jones Day, 325 John H. McConnell Boulevard, Columbus, OH 43215 (For Defendants-Appellants).

CYNTHIA WESTCOTT RICE, J.

{¶1} Appellants, FirstMerit Corporation, et al. (“FM”), appeal the judgment of

the Lake County Court of Common Pleas granting the motion of appellees, Emily

Jacobs and James Glavic, for class certification. For the reasons that follow, we affirm in part; reverse in part for the trial court to modify the class definition and remand for this

limited purpose.

{¶2} Appellees alleged in their First Amended Class Action Complaint that they

opened a joint checking account with FM. Appellees were automatically enrolled in FM’s

overdraft program so that if they did not have sufficient funds in their account to pay for

a transaction, FM paid the item, processed an overdraft without advising appellees, and

charged them $35 per overdraft.

{¶3} Appellees alleged that FM adopted a bookkeeping device pursuant to

which it reordered its customers’ debit card transactions using a “high-to-low” posting

method. Under this posting method, FM paid its customers’ debit card transactions in

descending order from the highest to the lowest amount, rather than in the actual order

in which they occurred. Under this posting method, the account’s balance was depleted

as quickly as possible, unlawfully increasing the number of transactions that would

result in overdrafts.

{¶4} Appellees alleged that, at the same time FM adopted its new posting

method, FM also began to “commingle” its customers’ debit card transactions with their

checks and other customer-authorized transactions. By commingling all debit

transactions and then reordering them from high to low, FM wrongfully charged its

customers, including appellees, additional overdraft fees. Further, FM did not disclose

to its customers its manipulations or that they would greatly increase overdrafts and

overdraft fees. Also, FM misrepresented to appellees on their monthly account

statements that their transactions were posted chronologically and that appellees owed

overdraft fees, which, in fact, appellees did not owe.

2 {¶5} Appellees alleged that, as a result of FM’s illegal reordering and

commingling scheme, their accounts and those of all putative class members were

placed in overdraft status before they were actually overdrawn and the accounts were

assessed more overdraft fees than legally permitted. As a result of FM’s reordering and

commingling scheme, FM has improperly charged its Ohio customers millions of dollars.

{¶6} Appellees asserted claims for fraud, unjust enrichment, and breach of

contract, and prayed for disgorgement by FM of all illegally held monies, damages in an

unspecified amount to be determined at trial, and injunctive relief.

{¶7} Subsequently, appellees moved for class certification of their claims, and

FM filed its brief in opposition. The parties submitted evidentiary materials, including

deposition transcripts, experts’ reports, and exhibits in support of their respective

positions. The trial court held an oral hearing on the motion for certification.

{¶8} Larry Shoff, FM’s representative, testified in deposition that “posting” is the

procedure followed by all banks to process debit items presented for payment against

accounts. Each night after midnight, all debit items presented for payment during the

preceding business day are posted by computer and subtracted from the account

balance. The order in which items are posted is determined by computer programming.

These items are typically debit-card transactions, checks, and other customer-

authorized transactions. If the account balance is sufficient to cover all items presented

for payment, there will be no overdrafts, regardless of the posting method used.

However, if the account balance is insufficient to cover every debit item, the account will

be overdrawn. When an account is overdrawn, the posting sequence can have a

dramatic effect on the number of overdrafts incurred by the account, even though the

3 total sum overdrawn will be the same. The number of overdrafts drives the amount of

overdraft fees.

{¶9} Prior to March 2005, the bank sorted transactions by different groups.

Checks were posted by number and non-check items were posted “low-to-high.” Under

the low-to-high posting method, the bank posted items from lowest to highest dollar

amount. The smallest purchases were deducted first and the balance was used as

slowly as possible, minimizing the number of overdrafts and overdraft fees.

{¶10} Mr. Shoff testified that in March 2005, in order to increase FM’s revenue, it

adopted a change in its posting method, pursuant to which all customers’ transactions

were commingled and all transactions were posted and paid in order of highest to

lowest dollar amount. Under this posting method, large dollar items were posted and

paid first, even if they were received last, and the account balance was depleted as

quickly as possible, thus maximizing the number of overdrafts and overdraft fees.

{¶11} Mr. Shoff testified that when a customer opens an account, he receives a

copy of the “Terms and Conditions,” which are drafted solely by FM and not subject to

any change by the customer. Thereafter, he receives a monthly account statement.

{¶12} After FM changed its posting order in March 2005, it advised its existing

customers in their April 2005 account statement, as follows:

{¶13} FirstMerit Bank may pay items drawn on your account in any order.

Our current practice is to pay items received on any one day in the

order of the highest dollar amount to the lowest dollar amount. * * *

The order in which items are paid is important if there is not enough

money in your account to pay all of the items that are presented.

4 FirstMerit’s current practice will cause your largest * * * items to be

paid first * * *, but may increase the overdraft * * * fees you have to

pay if collected funds are not available to pay all of the items.

FirstMerit may change the order in which it generally pays items at

any time and from time to time without giving you prior notice of the

change.

{¶14} This same notice was given to new customers in the “Terms and

Conditions” they received when they opened their accounts after March 2005.

{¶15} Elizabeth Barber, an FM senior vice president, testified that a customer

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