Jacob O’Connor v. Collett’s Mountain Resorts, Inc. d/b/a Flaming Gorge Resort and Maretta Bair

CourtDistrict Court, D. Utah
DecidedJanuary 13, 2026
Docket2:25-cv-00487
StatusUnknown

This text of Jacob O’Connor v. Collett’s Mountain Resorts, Inc. d/b/a Flaming Gorge Resort and Maretta Bair (Jacob O’Connor v. Collett’s Mountain Resorts, Inc. d/b/a Flaming Gorge Resort and Maretta Bair) is published on Counsel Stack Legal Research, covering District Court, D. Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jacob O’Connor v. Collett’s Mountain Resorts, Inc. d/b/a Flaming Gorge Resort and Maretta Bair, (D. Utah 2026).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF UTAH

JACOB O’CONNOR, MEMORANDUM DECISION AND ORDER DENYING [ECF NO. 16] Plaintiff, DEFENDANTS’ MOTION TO DISMISS FIRST AMENDED COMPLAINT v. Case No. 2:25-cv-00487-DBB-DAO COLLETT’S MOUNTAIN RESORTS, INC. d/b/a FLAMING GORGE RESORT and District Judge David Barlow MARETTA BAIR,

Defendants.

Before the court is Defendants Collett’s Mountain Resorts, Inc. and Maretta Bair’s (collectively, “Collett’s”) Motion to Dismiss First Amended Complaint,1 Plaintiff Jacob O’Connor’s response brief,2 and Collett’s reply.3 Mr. O’Connor is a former employee of Collett’s. Mr. O’Connor alleges that Collett’s discriminated against him in violation of the American with Disabilities Act (“ADA”), the Fair Housing Amendments Act (“FHA”), and the Utah Fair Housing Act (“UFHA”) when Collett’s did not allow his service animal in employer- provided housing and subsequently terminated him. Collett’s argues that Mr. O’Connor has failed to state a claim under which relief can be granted. Having reviewed the briefing and the case law, the court finds that oral argument is not necessary.4

1 Def.’s Mot. to Dismiss First Am. Complaint (“MTD”), ECF No. 16, filed September 24, 2025. 2 Pl.’s Memo. in Opp’n to the Def.’s Mot. to Dismiss First Am. Compl. (“Opp.”), ECF No. 18, filed October 22, 2025. 3 Def.’s Reply in Supp. of Mot. to Dismiss (“Reply”), ECF No. 19, filed November 5, 2025. 4 See DUCivR 7-1(g). 1 BACKGROUND5 Mr. O’Connor has type 1 diabetes.6 To assist him with his diabetes, he owns a trained diabetic alert dog named Smokey.7 Smokey is trained to alert Mr. O’Connor or another human when Mr. O’Connor’s blood glucose levels drop or spike.8 In March 2024, Mr. O’Connor was hired as a front desk clerk by Collett’s.9 Mr. O’Connor told Collett’s during the interview process that he had Type I diabetes.10 Collett’s provided optional on-site employee housing.11 Collett’s offered the housing at an affordable rate and staying there significantly reduced employee’s commutes to Collett’s remote location.12 Collett’s deducted rent straight from the employee’s paycheck.13 Mr. O’Connor chose to move into the employer-provided housing.14 Based on the Housing Guidelines and Contract Mr. O’Connor signed, which had provisions for pet fees, he understood that Collett’s allowed pets in employee housing.15 He also knew that Collett’s

allowed guests to bring pets for an additional fee.16 Mr. O’Connor did not bring his service dog when he first moved in “to avoid unnecessary stress to the service animal while arranging the environment and gathering information about the

5 Because the court is deciding a motion to dismiss, the following factual allegations taken from the complaint are treated as true. 6 First Am. Compl. (“Compl.”) ¶ 24. 7 Id. ¶¶ 25–27. 8 Id. 9 Id. ¶ 28. 10 Id. ¶ 30. 11 Id. ¶ 33 12 Id. ¶ 35. 13 Id. ¶ 36. 14 Id. ¶ 48. 15 Id. ¶¶ 37–40. 16 Id. ¶ 41. 2 living space, including the size of dog crate which would be able to fit into the area.”17 During

the time he lived without Smokey, “Mr. O’Connor risked unnoticed nocturnal blood sugar drops.”18 Sometime during the moving in process, Mr. O’Connor requested to move from the smallest bedroom in his assigned housing unit to the largest, so that the bedroom would have space for a mini refrigerator to hold his insulin and a kennel for his service animal.19 Collett’s management granted the request.20 A few days after moving in, Mr. O’Connor went to pick up Smokey and bring him to the new housing.21 While driving back to Collett’s, Mr. O’Connor called the Housing Manager to let her know that he was returning with his service dog but she did not pick up.22 Mr. O’Connor

then called the front desk manager instead.23 The front desk manager consulted with other members of management at Collett’s and then told Mr. O’Connor that pets were not allowed in employee housing.24 Mr. O’Connor responded that his dog was not a pet, but was a service animal necessary for his diabetes.25 The manager maintained that animals were not allowed in employee housing, mentioned that Mr. O’Connor would need paperwork showing his need for the service animal, and that his roommates in employee housing may be uncomfortable with the animal.26

17 Id. ¶ 43. 18 Id. 19 Id. ¶¶ 44–45. 20 Id. ¶ 47. 21 Id. ¶ 52. 22 Id. ¶ 53. 23 Id. ¶ 54. 24 Id. ¶¶ 55–59. 25 Id. ¶ 59. 26 Id. ¶ 60. 3 After the conversation, Mr. O’Connor asked his roommate if he would be comfortable living with a trained service animal.27 The roommate said he was.28 Mr. O’Connor also stopped at a local urgent care to get a doctor’s note verifying his need for a diabetic alert service dog.29 Mr. O’Connor, concerned about the denial, then called one of Collett’s owners.30 The owner told Mr. O’Connor that the dog could stay for the night and the question would be resolved in the morning.31 The next day, Mr. O’Connor asked the front desk manager about whether he would be allowed to keep Smokey in the employee housing.32 Mr. O’Connor reminded her that Smokey was a service dog necessary for his diabetes and showed her the doctor’s note verifying his need for a service dog.33 The front desk manager told him it was against the rules.34 After Mr.

O’Connor protested the denial and said he thought it was illegal, the front desk manager told him he would need to speak to Ms. Bair.35 Ms. Bair is an owner and the resort manager at Collett’s.36 Mr. O’Connor showed Ms. Bair the doctor’s note and told her that his roommate had agreed it would be ok, but Ms. Bair told him that animals cannot be in shared employee housing.37 Ms. Bair also told Mr. O’Connor that “[h]e should have disclosed that he had or needed a service dog when he was hired and

27 Id. ¶ 61. 28 Id. ¶ 61. 29 Id. ¶ 62. 30 Id. ¶ 63. 31 Id. ¶ 64. 32 Id. ¶ 65. 33 Id. ¶¶ 65, 67. 34 Id. ¶ 66. 35 Id. ¶¶ 70–71. 36 Id. ¶ 13. 37 Id. ¶¶ 73, 75. 4 placed into employee housing.”38 Mr. O’Connor explained that Smokey was necessary for his

diabetes and a low blood sugar event could result in coma or death.39 But Ms. Bair responded that “[i]f it was that type of dog, then he would have had it the previous two nights.”40 After Mr. O’Connor asked why other employees were allowed to have pets in employee housing, Ms. Bair explained that those employees had a rapport from years of work and could be trusted.41 Mr. O’Connor tried to make plans for alternative housing, hoping to preserve his employment.42 Mr. O’Connor then approached the front desk manager again, asking her to please change the decision.43 Instead, the manager told him that his employment was over, and he needed to

speak to Ms. Bair.44 Ms. Bair told Mr. O’Connor that “because of his lack of honesty and arguing that he could not be employed with us, [and] therefore could not live in employee housing.”45 Mr. O’Connor expressed that he was looking for alternative places to stay but was still concerned that the denial of his service animal was illegal.46 Ms. Bair replied “that being removed from housing and employment was not related to his service animal but was because he was dishonest about the service animal, had argued about the denial of the service animal, and had said that he

38 Id. ¶ 74. 39 Id. ¶ 76. 40 Id. ¶ 77. 41 Id. ¶ 81. 42 Id. ¶¶ 82–83. 43 Id. ¶ 84. 44 Id. ¶ 85. 45 Id. ¶ 86. 46 Id. ¶ 87. 5 wanted to seek legal advice from an attorney regarding Collett’s denial of his service animal.”47

Mr. O’Connor protested, but Ms. Bair said she was not going to change her mind.48 Mr.

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Jacob O’Connor v. Collett’s Mountain Resorts, Inc. d/b/a Flaming Gorge Resort and Maretta Bair, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jacob-oconnor-v-colletts-mountain-resorts-inc-dba-flaming-gorge-utd-2026.