Jackson v. Executive Management Services Inc

CourtDistrict Court, N.D. Indiana
DecidedFebruary 12, 2024
Docket1:22-cv-00251
StatusUnknown

This text of Jackson v. Executive Management Services Inc (Jackson v. Executive Management Services Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jackson v. Executive Management Services Inc, (N.D. Ind. 2024).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF INDIANA FORT WAYNE DIVISION

TIFFANY N. JACKSON, ) ) Plaintiff, ) ) v. ) Cause No. 1:22-cv-00251-HAB ) EXECUTIVE MANAGEMENT ) SERVICES, ) ) Defendant. )

OPINION AND ORDER

Plaintiff, Tiffany N. Jackson (“Jackson”), worked for Defendant, Executive Management Services (“EMS”), for over a decade before her termination. She subsequently sued EMS for race discrimination and retaliation under Title VII of the Civil Rights Act of 1964 and 42 U.S.C. § 1981. (ECF No. 5). And she brings an alternative claim for retaliatory discharge under Indiana law. (Id.). EMS counters with its own explanation for Jackson’s termination—repeated violations of its attendance policy. Although Jackson challenges EMS’s policy, it clearly requires employees to work through the end of their shift. And on August 11, 2021, Jackson abandoned her post without prior approval from her managers. Presently before the Court is EMS’s Motion for Summary Judgment. (ECF No. 19). The motion has been fully briefed (ECF Nos. 22, 26, 28) and is ripe for ruling. For the reasons below, EMS’s Motion for Summary Judgment will be GRANTED. I. Factual Background EMS is a commercial cleaning contractor. (ECF No. 20 at 1). Jackson, an African American woman, started working for EMS as a part-time, at-will cleaner in 2008. (Id. at 1-2). At the time she was hired, Jackson signed an acknowledgment form confirming that she reviewed EMS’s procedures and received its company handbook. (Id. at 2). Her duties as a part-time cleaner included cleaning customers’ bathrooms, dusting, sweeping, and trash removal. (Id.)

In May 2017, EMS promoted Jackson to Area Supervisor, where her job duties increased to delivering supplies, checking the cleanliness of buildings, and cleaning. (Id. at 3). As a supervisor, she reported to EMS Branch Manager, Bob Bloom (“Bloom”). (Id.). In her new role, Jackson had a crew of cleaners that she oversaw and who reported to her. (Id.). In September 2019, EMS invited Jackson to apply for another promotion to Area Manager.

(Id. at 4). Although she did apply for the position, Jackson was unable to attend her interview because she had to cover another EMS employee’s shift. (ECF No. 26 at 3). Jackson notified EMS that she would need to reschedule the interview, which EMS characterized as her “fail[ing] to appear.” (Id.). Still, EMS permitted Jackson to reschedule her interview. (ECF No. 20 at 4). EMS later selected Ron Hoelle (“Hoelle”), a white male, for the position of Area Manager. (Id.). Without raising any complaints internally, Jackson filed a Charge of Discrimination with the Equal Opportunity and Employment Commission (“EEOC”) and the Fort Wayne Metropolitan

Human Relations Commission (“FW Commission”) alleging that she did not receive the promotion due to her race and gender. (Id.). She then filed amended charges on November 15 and December 13, 2019, alleging the same. (Id.). On April 30, 2020, after investigating Jackson’s charges, the FW Commission determined that there was no probable cause to believe that EMS violated her rights under Title VII. (Id.). Jackson appealed the determination, but the FW Commission denied the appeal, and the EEOC

adopted its findings. (Id.). In March 2021—almost a year after the FW Commission’s determination—EMS issued an Employee Communication Form (“Form”) to Jackson for violating the company’s attendance policy.1 (Id. at 5). EMS’s attendance policy emphasizes the expectation that employees work as scheduled, including working “through the end of their scheduled work shift.” (Id.). And it states that if “for any reason an employee is unable to report as scheduled, it is necessary to call your

supervisor or the office no later than three (3) hours before the beginning of your shift.” (Id.). Under the policy, texting the employee’s manager “is considered an improper reporting of an absence.” (Id.). An employee violates the policy when they accrue “three (3) unexcused absences within a thirty (30) day period.”2 (Id. at 3). The Form memorialized three unexcused absences by Jackson within a thirty-day period from January to February 2021.3 (ECF No. 21-3 at 5). On June 14, 2021, Jackson started limping from hip pain after she loaded a floor-cleaning

machine into her company vehicle. (ECF No. 20 at 5). After finishing her shift, she reported her injury to Hoelle and he submitted Jackson’s accident report to EMS’s worker’s compensation carrier. (Id.). On August 23, 2021, the worker’s compensation carrier informed Jackson that her claim was denied pending investigation.4 (ECF No. 21-2 at 111). Days later, Indiana’s Worker’s Compensation Board issued its Notice of Denial of Benefits to Jackson finding that her medical records did not show a workplace accident. (Id. at 128). Jackson never appealed the decision or attempted to do more regarding her worker’s compensation benefits. (ECF No. 20 at 6).

1 Jackson denies ever receiving the Form and it lacks her signature. (ECF No. 26 at 4). 2 The policy delineates that “excused absences” include “Personal Time Off Pre-Approved by Supervisor – Authorization is required in advance from your manager.” (ECF No. 20 at 3). 3 During discovery, Jackson produced text messages between her and her manager, Hoelle, regarding these three absences. (ECF No. 20 at 5). None of the text messages state that the absence was excused. (Id.). And, at her deposition, Jackson conceded that she thought the absences were excused just because she told her boss she would not be at work—irrespective of Hoelle’s response. (Id.). 4 The same notice stated that EMS’s worker’s compensation carrier had been unable to contact Jackson. (ECF No. 21- 2 at 111). In June 2021, Jackson alleges that she reported to EMS’s human resources personnel, Kirsten Dugan (“Dugan”), that her supervisor was subjecting her to harassment. (ECF No. 26 at 11-12). Her complaints were based on text messages with Hoelle where he requested that she submit a doctor’s note for a recent absence. (ECF No. 28 at 13). In the text exchange, Jackson calls this “harassment.” (Id.) At no point did Jackson complain to EMS human resources. (Id.). Rather,

Hoelle provided the text messages to Dugan who determined that the messages did not constitute harassment. (Id.). On August 11, 2021, Jackson received a phone call from her boyfriend informing her that the electricity went out at their home. (ECF No. 20 at 6). Needing to leave her shift, Jackson texted Hoelle asking if he needed anything from her. (Id.). Yet Hoelle was not responding. (Id.). Jackson then left her belongings in EMS’s Fort Wayne office and left her shift early to go home. (Id.) There

is no dispute that Hoelle never said that she could leave her shift early or that the absence would be excused. (Id.). Because Jackson abandoned her shift on August 11, Dugan and EMS Executive Vice President, Nancy Scheumann (“Scheumann”), reviewed Jackson’s attendance history including the March 2021 Form. (Id.). Dugan and Scheumann jointly decided to terminate Jackson’s employment for repeated violations of EMS’s attendance policy. (Id.). Schuemann met with Jackson the next day and terminated Jackson based on the violations. (Id.). EMS’s termination

report confirms that Jackson had received a written warning regarding her attendance in March 2021, and that Jackson “left the job location on 8/11/21 during her shift.” (Id. at 7). At this meeting, apparently Scheumann said that Jackson was under investigation because she had problems with Branch Manager Bloom. (Id. at 6). On September 21, 2021, Jackson filed a Charge of Discrimination against EMS with the FW Commission and EEOC claiming race discrimination and retaliation. (ECF No. 21-2 at 165).

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Jackson v. Executive Management Services Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jackson-v-executive-management-services-inc-innd-2024.