Intuit Inc. v. H&R Block, Inc.

CourtDistrict Court, N.D. California
DecidedAugust 12, 2024
Docket5:24-cv-00253
StatusUnknown

This text of Intuit Inc. v. H&R Block, Inc. (Intuit Inc. v. H&R Block, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Intuit Inc. v. H&R Block, Inc., (N.D. Cal. 2024).

Opinion

1 2 3 UNITED STATES DISTRICT COURT 4 NORTHERN DISTRICT OF CALIFORNIA 5 SAN JOSE DIVISION 6 7 INTUIT INC., Case No. 24-cv-00253-BLF

8 Plaintiff, ORDER GRANTING 9 v. ADMINISTRATIVE MOTIONS; GRANTING IN PART AND DENYING 10 HRB TAX GROUP, INC., et al., IN PART ADMINISTRATIVE MOTION 11 Defendants. [Re: ECF Nos. 90, 91, 97, 99]

12 13 Before the court are four administrative motions filed in connection with the parties’ 14 preliminary injunction motions: 15 1. Intuit’s Administrative Motion to File Under Seal Portions of Preliminary Injunction 16 Motion and Supporting Documents. ECF No. 90. 17 2. Intuit’s Administrative Motion to Consider Whether Another Party’s Material Should 18 Be Sealed. ECF No. 91. 19 3. Block’s Administrative Motion to Consider Whether Another Party’s Material Should 20 Be Sealed. ECF No. 97. 21 4. Intuit’s Administrative Motion to File Under Seal Portions of Exhibit A Attached to 22 Intuit's Opposition to Motion to Strike. ECF No. 99. 23 For the reasons described below, the Court rules as follows: the administrative motions at 24 ECF Nos. 90, 97, and 99 are GRANTED; the administrative motion at ECF Nos. 91 is GRANTED 25 IN PART AND DENIED IN PART. 26 I. LEGAL STANDARD 27 “Historically, courts have recognized a ‘general right to inspect and copy public records 1 Honolulu, 447 F.3d 1172, 1178 (9th Cir. 2006) (quoting Nixon v. Warner Commc'ns, Inc., 435 2 U.S. 589, 597 & n.7 (1978)). Accordingly, when considering a sealing request, “a ‘strong 3 presumption in favor of access’ is the starting point.” Id. (quoting Foltz v. State Farm Mut. Auto. 4 Ins. Co., 331 F.3d 1122, 1135 (9th Cir. 2003)). Parties seeking to seal judicial records relating to 5 motions that are “more than tangentially related to the underlying cause of action” bear the burden 6 of overcoming the presumption with “compelling reasons” that outweigh the general history of 7 access and the public policies favoring disclosure. Ctr. for Auto Safety v. Chrysler Grp., 809 F.3d 8 1092, 1099 (9th Cir. 2016); Kamakana, 447 F.3d at 1178–79. 9 Records attached to motions that are “not related, or only tangentially related, to the merits 10 of a case,” however, are not subject to the strong presumption of access. Ctr. for Auto Safety, 809 11 F.3d at 1099; see also Kamakana, 447 F.3d at 1179 (“[T]he public has less of a need for access to 12 court records attached only to non-dispositive motions because those documents are often 13 unrelated, or only tangentially related, to the underlying cause of action.”). Parties moving to seal 14 the documents attached to such motions must meet the lower “good cause” standard of Rule 15 26(c). Kamakana, 447 F.3d at 1179 (internal quotations and citations omitted). This standard 16 requires a “particularized showing,” id., that “specific prejudice or harm will result” if the 17 information is disclosed. Phillips ex rel. Estates of Byrd v. Gen. Motors Corp., 307 F.3d 1206, 18 1210–11 (9th Cir. 2002); see Fed. R. Civ. P. 26(c). “Broad allegations of harm, unsubstantiated 19 by specific examples of articulated reasoning” will not suffice. Beckman Indus., Inc. v. Int'l Ins. 20 Co., 966 F.2d 470, 476 (9th Cir. 1992). 21 II. DISCUSSION 22 A. ECF No. 90 23 Intuit filed the Administrative Motion to File Under Seal Portions of Preliminary 24 Injunction Motion and Supporting Documents on July 26, 2024. ECF No. 90. Intuit seeks to seal 25 selected portions of its motion and it corresponding exhibits. Id. Intuit writes that the information 26 should be sealed because “[t]he information would also be highly valuable to competitors and 27 would harm Intuit’s competitive standing if publicly disclose: It would allow Intuit’s competitors 1 into metrics that influence Intuit’s confidential business strategies.” Id. at 2–3. Intuit argues that 2 the portions are narrowly tailored. ECF No. 90-1 ¶ 5. 3 The Court finds that compelling reasons exist to seal the highlighted portions of the 4 document. See Finjan, Inc. v. Proofpoint, Inc., No. 13-CV-05808-HSG, 2016 WL 7911651, at *1 5 (N.D. Cal. Apr. 6, 2016) (finding “technical operation of [defendant's] products” sealable under 6 “compelling reasons” standard); Exeltis USA Inc. v. First Databank, Inc., No. 17-CV-04810-HSG, 7 2020 WL 2838812, at *1 (N.D. Cal. June 1, 2020) (noting that courts have found “confidential 8 business information” in the form of “business strategies” sealable under the compelling reasons 9 standard.). The Court also finds that the request is narrowly tailored. 10 The Court’s ruling is summarized below:

11 ECF or Document Portion(s) to Ruling 12 Exhibit No. Seal ECF No. Intuit Motion for Highlighted Granted, as the highlighted portions 13 89 Preliminary Injunction portions at contain sensitive material related to tax 10:18-23, expert training and confidential business 14 15:5-6, and data and metrics regarding customer Exhibit satisfaction. See ECF No. 90-1 ¶¶5, 10. 15 Index. 16 Ex. A Elizabeth Berger Highlighted Granted, as the highlighted portions reveal Declaration in support portions at sensitive tax expert training materials, 17 of Intuit’s Motion for 6:14; 6:21- confidential business data and metrics Preliminary Injunction 22, 7:21-8:1; regarding customer satisfaction with 18 8:n.1; 8:18- expert final reviews, and the number of 19; 8:20-21; consumers who completed such reviews. 19 9:1-2. See ECF No. 90-1 ¶¶5-8. 20 Ex. D Bailey Declaration in Highlighted Granted, as the highlighted portions support of Intuit’s portions in ¶¶ contain sensitive tax expert training 21 Motion for Preliminary 9, and 11. materials and tools used by Intuit tax Injunction experts to conduct expert final reviews. 22 See ECF No. 90-1 ¶11. 23 Ex. 12 tNPS Data In its entirety Granted, as the document consists of sensitive and confidential business data 24 and metrics regarding customer satisfaction. See ECF No. 90-1 ¶5. 25 Ex. 13 Conversion Rate Data In its entirety Granted, as the document consists of 26 sensitive and confidential business data and metrics regarding customer 27 conversion rate. See ECF No. 90-1 ¶7. Ex. 21 Number of Customers In its entirety Granted, as the document consists of 1 Data sensitive and confidential business data 2 and metrics regarding the number of customers who filed using TurboTax Live 3 Assisted and fell into certain sub- categories. See ECF No. 90-1 ¶6. 4 Ex. 7 Screenshots of Expert Pages 15, 16, Granted, as the identified pages show the Final Review Upgrade and 20. proprietary and confidential software and 5 to Full Service tools TurboTax experts use. See ECF No. 6 90-1 ¶9. Ex. 8 Expert Review End-to- In its entirety Granted, as the document consists of 7 End Guide sensitive tax expert training materials. See ECF No. 90-1 ¶8. 8 Ex. 9 When and how should I In its entirety Granted, as the document consists of 9 suggest a customer sensitive tax expert training materials. upgrade to Full Service See ECF No. 90-1 ¶8. 10 from Expert Review? Ex. 15 How does a tax expert In its entirety Granted, as the document consists of 11 help a customer sensitive tax expert training materials. 12 upgrade to Full Service See ECF No. 90-1 ¶8. from Expert Review? 13 Ex. 16 What should I do if a In its entirety Granted, as the document consists of 14 customer wants their sensitive tax expert training materials. taxes prepared or See ECF No. 90-1 ¶8. 15 reviewed? 16 Ex.

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Intuit Inc. v. H&R Block, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/intuit-inc-v-hr-block-inc-cand-2024.