Interstate Restoration, LLC v. Marriott International, Inc

District Court, D. Colorado·Decided October 31, 2023·No. 1:21-cv-01380·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Judge Nina Y. Wang

Civil Action No. 21-cv-01380-NYW-SKC

INTERSTATE RESTORATION, LLC,

Plaintiff,

v.

MARRIOTT INTERNATIONAL, INC., and ZURICH AMERICAN INSURANCE CO.,

Defendants.

ORDER ON PENDING OBJECTIONS TO DEPOSITION DESIGNATIONS AND TRIAL EXHIBITS

This matter is before the Court on (1) Defendant Zurich American Insurance Co.’s Objections and Responses to Deposition Designations (“Zurich American’s Objections”), [Doc. 95, filed July 20, 2023]; (2) Defendant Marriott International, Inc.’s Objections to Deposition Designations (“Marriott International’s Objections”), [Doc. 98, filed July 20, 2023]; and (3) Plaintiff Interstate Restoration, LLC’s Brief in Support of Deposition Designation Objections (“Plaintiff’s Objections and, collectively with the other Parties’ objections, the “Objections to Deposition Designations” or “Objections”), [Doc. 130, filed October 3, 2023]. See also [Doc. 133, filed October 24, 2023 (Joint Submission of Deposition Designations and Objections)]. The Parties also appeared before the Court for a four-day bench trial commencing on August 28, 2023, see [Doc. 124; Doc. 145; Doc. 126; Doc. 127], during which this Court took under advisement the admission of Trial Exhibit 168. Upon review of the record, and for the reasons set forth herein, the Court respectfully rules as follows. BACKGROUND1 This case arises from property damage caused by a mudslide at the Sheraton Grand Rio Hotel & Resort, a “Marriott-branded” hotel in Rio de Janeiro, Brazil (the “Sheraton” or the “Hotel”), and the subsequent repairs performed by Plaintiff Interstate Restoration, LLC, (“Interstate” or “Plaintiff”), which claims that it has not been paid in full for its work. See generally

[Doc. 32; Doc. 77]. In early February 2019, a mudslide caused millions of dollars’ worth of damage at the Hotel. [Doc. 77 at ¶ 8]. The Hotel was insured through Marriott’s property insurance program, through policies from Defendant Zurich American Insurance Company (“Zurich American”) and non-party Zurich Minas Brasil Seguros S.A. (“Zurich Brazil”). [Id. at ¶¶ 3–4]. Hector Mastrapa (“Mr. Mastrapa”), Senior Vice President for Risk Management for Defendant Marriott International, Inc. (“Marriott International”), called Brett Conrad (“Mr. Conrad”), a Vice President at Interstate, on February 8, 2019, and inquired whether Interstate had capabilities to deploy resources to handle the loss at the Sheraton. [Id. at ¶ 9]. Mr. Conrad confirmed that Interstate had

the requisite capabilities. [Id.]. Mr. Mastrapa also requested that Interstate mobilize a team to Brazil as soon as possible, which Interstate agreed to do. [Id.]. That same day, Mr. Conrad forwarded Mr. Mastrapa an Advanced Work Order (“AWO”). [Id. at ¶¶ 10–11; Tr. Ex. 7; Tr. Ex. 40]. The “Project Name” on the AWO is identified as “Sheraton Grand Rio Hotel & Resort”; the Project No. reflects “2008-19-6169”; and the work description states “Mitigation, Drying and cleanup of affected areas.” [Tr. Ex. 7]. While the AWO refers to

1 Unless otherwise indicated, the Court draws the following facts from its Memorandum Opinion and Order on the Defendants’ respective Motions for Summary Judgment and the trial record, including transcripts from the four-day bench trial and exhibits. See [Doc. 77 at 1–4; Doc. 124; Doc. 125; Doc. 126; Doc. 127]. an Interstate Time and Materials Rate Schedule, which purportedly was included as “Attachment B,” [id.], no Attachment B was included. The AWO is signed by Sintia Gomes (“Ms. Gomes”), the manager of the Hotel, who is employed by a Brazilian entity called Companhia Palmares Hoteis e Turismo S.A. (“Companhia”). [Tr. Ex. 7; Doc. 77 at ¶¶ 12, 16]. Ms. Gomes did not fill out the signature block below her signature or identify her title. [Tr. Ex. 7]. Nor does the AWO identify

the entity for whom Ms. Gomes works. [Id.]. When returning the AWO to Mr. Conrad, Mr. Mastrapa indicated that the contract was signed by the “hotel GM,” and provided Sintia.Gomes@marriott.com as her email address. [Tr. Ex. 42]. Between February 26, 2019 and April 18, 2019, Interstate executed National Agreement Work Order (“NAWO”) Project No. 2008-19-6560 (“NAWO No. 1”), [Tr. Ex. 59]; NAWO Project No. 1008-19-6559 (“NAWO No. 2”), [Tr. Ex. 61]; NAWO Project No. 1008-19-6885 (“NAWO No. 3”), [Tr. Ex. 68]; and NAWO Project No. 1008-19-7535 (“NAWO No. 4”), [Tr. Ex. 79], covering various aspects of repairs at the Hotel, with NAWO No. 4 covering the “[c]omplet[ion] of all final [r]epairs of affected areas from storm damage,” [Tr. Ex. 79]. The

Project Name and Location for each of these NAWOs is “Marriott Int’l Av. Niemeyer 12 Leblon, Rio de Janerio, Brazil 22450-22.” See [Tr. Ex. 59; Tr. Ex. 61; Tr. Ex. 68; Tr. Ex. 79]. The “Company Name” on each of these NAWOs is listed as “Marriott International.” See [Tr. Ex. 59; Tr. Ex. 61; Tr. Ex. 68; Tr. Ex. 79]. Each of the NAWOs refers to a “National Account Agreement that has been executed between the [P]arties,” see [Tr. Ex. 59; Tr. Ex. 61; Tr. Ex. 68; Tr. Ex. 79], but no such National Account Agreement exists. In addition, each of the NAWOs indicates that the “Project Type” is “T&M (Based on INTERSTATE’S T&M Rate Schedule per the Agreement).” See [Tr. Ex. 59; Tr. Ex. 61; Tr. Ex. 68; Tr. Ex. 79]. The term “Agreement,” is not defined. See [Tr. Ex. 59; Tr. Ex. 61; Tr. Ex. 68; Tr. Ex. 79]. Ms. Gomes signed each of these NAWOs as “General Manager” for “Client/Owner.” See [Tr. Ex. 59; Tr. Ex. 61; Tr. Ex. 68; Tr. Ex. 79]. Around the time that Interstate executed the AWO, Marriott International informed Zurich American of the damage at the Hotel. [Doc. 101 at ¶ 27; Tr. Ex. 4]. On the Property Loss Notice, the insured is identified as “Marriott International.” [Tr. Ex. 4 at 1]. The description of the loss

and damage is described as “[d]amages due to torrential rains and surface water at the Sheraton Grand Rio Resort & Hotel in Rio de Janeiro, Brazil.” [Id.]. The Property Loss Notice further states “Claim handled by Zurich Brazil.” [Id.]. Interstate claims that “Marriott [International] intended to use insurance proceeds from the Zurich insurance policy to pay amounts owed for Interstate’s work.” [Doc. 32 at ¶ 17]. After completing its work, Interstate issued invoices to Marriott International and/or the Hotel that totaled approximately $7.2 million. [Id. at ¶¶ 59–65]. Interstate has received payment for $4,552,574.67 of the $7,220,730.06 that it invoiced for its work restoring the Hotel. [Doc. 101 at ¶ 51; Doc. 77 at ¶ 28]. The unpaid principal amount of Interstate’s invoices is therefore $2,668,155.39. [Doc. 101 at ¶ 51; Doc. 77 at 29].

Interstate alleges that Zurich American “instructed Marriott [International] to refrain from paying the full value of Interstate’s invoices, contending that Marriott [International] should pay Interstate based not on the agreed-upon Rate Schedule but on different [lower] rates, to which the parties never agreed.” [Doc. 32 at ¶¶ 69–70]. According to Interstate, Zurich American made this advisement based on information from Critério Experts (“Critério”), a “claim consultant” whom Interstate alleges “Zurich retained . . . to adjust the claim on Zurich’s behalf.” [Id. at ¶¶ 18, 69]. Interstate initiated this action on April 23, 2021, in the District Court for the City and County of Denver, Colorado against Marriott International and Zurich American (collectively, “Defendants”), [Doc. 5], and Zurich American removed the case to federal court one month later, [Doc. 1]. On August 31, 2021, Interstate filed the operative Amended Complaint and Jury Demand (“Amended Complaint”). [Doc. 32]. Defendants filed their answers on September 14, 2021. [Doc. 36; Doc. 37].

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