International Business MacHines Corp. v. Omnicare, Inc.

162 F. App'x 432
CourtCourt of Appeals for the Sixth Circuit
DecidedJanuary 6, 2006
Docket03-6515
StatusUnpublished
Cited by1 cases

This text of 162 F. App'x 432 (International Business MacHines Corp. v. Omnicare, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
International Business MacHines Corp. v. Omnicare, Inc., 162 F. App'x 432 (6th Cir. 2006).

Opinion

*434 PER CURIAM.

Litigation in this diversity action for breach of contract was initiated when plaintiff International Business Machines Corporation, universally known as IBM, sued defendant Omnieare, Inc., for nonpayment of over $3 million under several contracts that were unrelated to the ones at issue in this appeal. Omnieare did not contest its liability for that amount but responded with a counter-claim alleging that IBM had breached a separate set of contracts, the ones that are at issue here, and therefore owed Omnieare a full refund of the $6 million that Omnieare had paid IBM under the latter contracts. Following a bench trial, the district court found IBM liable for breach of contract and apportioned 65 percent of Omnicare’s resulting losses to IBM, ordering IBM to refund that amount to Omnieare, offset by the uncontested sum that Omnieare owed IBM under the set of unrelated contracts. The court also held that IBM was not entitled to prejudgment interest on the $3 million owed by Omnieare, because of the existence of the offset.

IBM now appeals the district court’s determination of liability, the calculation of the amount of damages, the factual finding concerning a payment made to IBM by Omnieare, and the denial of prejudgment interest. Because we conclude that Omnicare’s claims are barred as a matter of law, we reverse the judgment of the district court and enter judgment in favor of IBM.

FACTS AND PROCEDURAL HISTORY

At the time of the events that gave rise to this litigation, Omnieare was the nation’s largest provider of pharmacy services to long-term care facilities. In 1993, Omnieare created a proprietary pharmaceutical-dispensing software program called OASIS. After experiencing significant difficulty converting its various pharmacies to the OASIS program, Omnieare solicited proposals from two consulting firms, IBM and EDS, for streamlining the conversion process. On June 8, 1998, Omnicare awarded the contract to IBM, and on June 19, 1998, Omnieare signed IBM’s standard “agreement for services.” That contract was subsequently replaced by an updated agreement for services signed on November 30,1998.

IBM’s proposal consisted of a two-phased project that included a three-month assessment followed by a 15-month implementation. The first phase was codified in a “statement of work” signed by the parties on June 19, 1998. This agreement was a fixed-price contract that required IBM to develop a proposal for executing the OASIS conversion for all 140 Omnieare pharmacies. For this service, Omnieare paid $985,800.00 to IBM. The performance and payment of phase one are not contested in this appeal. Although IBM’s original proposal anticipated a similar fixed-price contract for phase two, IBM later realized that such an arrangement was not feasible. Instead of moving into phase two, IBM proposed that they conduct a “pilot phase” in which IBM’s recommendations for rapid deployment would be tested by running pilot deployments at three sample pharmacies. The pilot phase agreement is the principal subject of this appeal.

The parties had difficulty negotiating the statement of work for the pilot phase; on October 1, 1998, the parties signed a letter agreement authorizing IBM employees to begin work while the parties continued negotiating the formal contract. The letter agreement was extended twice, once in February and once in November, before the final statement of work was executed on December 15, 1998. This agreement was not a fixed-price contract as the parties had originally envisioned, but rather a time-and-materials contract under which *435 Omnicare bore all liability for the results of the project. The relevant portions of the contract read:

IBM will provide Omnicare with IBM consulting and technical resources for the period from October 1,1998 through March 12, 1999____ These resources will assist with the Omnicare OASIS data conversion and deployment activities.
Omnicare will coordinate task assignments of IBM through the representative designated by IBM. Omnicare is responsible for all results achieved utilizing the services performed by IBM. The hours authorized by you and specified below do not imply or commit a fixed price contract. IBM is solely responsible for providing hourly services under this Statement of Work.

The district court expressly found that the agreement was made in good faith and in the absence of fraud, and that portion of the court’s decision is not contested on appeal.

The final statement of work provided for termination upon three weeks notice. The contract also implied that statement of work was provisional, stating that “[t]his [Statement of Work (SOW)] shall be superceded by the definitive SOW currently under negotiation by Omnicare and IBM upon execution of the definitive SOW.” The referenced “definitive SOW” was never signed or executed by the parties, but the parties did execute several subsequent “project change requests” that modified the December 15 contract. Omnicare extended IBM’s services under the statement of work on two separate occasions, once in February 1999 and again in May 1999. The May project change request extended the contract for eight more months and approved $5 million in additional services. Had the statement of work not been extended, IBM’s services on the pilot phase project would have automatically terminated on March 12, 1999.

Shortly after the pilot phase began on October 1, 1998, IBM began experiencing unusually high turnover in its project staff. As the district court stated in its findings of fact:

IBM had severe problems in attracting and retaining personnel to work on the OASIS conversion teams at the pharmacy sites. Several of the key personnel that IBM had trained for the project resigned or were terminated---- IBM also could not retain what staff it could attract. Less than three months into the Pilot Phase, both IBM and Omnicare began to have serious concerns about the retention of IBM consultants on the project.

IBM’s personnel problems were highlighted in a December 21, 1998, internal IBM e-mail in which project executive Marilyn Kneafsey wrote, “The customer has paid us millions of dollars, literally, and the people that they have invested so much in training are dropping like flies.” Kneafsey continued, “I think we are looking at the potential for a large (legitimate in my opinion) customer concession request pretty soon.” Similarly, on December 10, 1998, an IBM account manager noted in a status report that replacements “can’t come fast enough.”

Of the personnel that IBM was able to retain, several failed to perform up to expectations, and IBM fired two support analysts in May 1999 for substandard work. At trial, Omnicare account manager Ken Krusling testified as to the poor performance of two different IBM account managers. Krusling testified that both managers were overwhelmed and incapable of doing their jobs. The district court found that:

*436 The Account Managers that IBM was able to retain were not prepared to manage the conversion meetings with the conversion teams and pharmacy staff. They had not become adequately familiar with the OASIS system to provide guidance in the data conversion.

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Bluebook (online)
162 F. App'x 432, Counsel Stack Legal Research, https://law.counselstack.com/opinion/international-business-machines-corp-v-omnicare-inc-ca6-2006.