Integrity Advance v. CFPB

48 F.4th 1161
Court of Appeals for the Tenth Circuit·Decided September 15, 2022·No. 21-9521·Published·Cited by 7 cases

Opinion

FILED

United States Court of Appeals PUBLISH Tenth Circuit

UNITED STATES COURT OF APPEALS September 15, 2022

Christopher M. Wolpert

FOR THE TENTH CIRCUIT Clerk of Court

INTEGRITY ADVANCE, LLC; JAMES R. CARNES,

Petitioners, v. No. 21-9521

CONSUMER FINANCIAL PROTECTION BUREAU,

Respondent.

Petition for Review of an Order from the Consumer Financial Protection Bureau (Consumer No. 2015-CFPB-0029)

Richard J. Zack (Michael A. Schwartz and Christen M. Tuttle, with him on the brief), of Troutman Pepper Hamilton Sanders LLP, Philadelphia, Pennsylvania, for Petitioners.

Lawrence DeMille-Wagman, Senior Litigation Associate (Stephen Van Meter, Acting General Counsel; Steven Y. Bressler, Acting Deputing General Counsel; and Kevin E. Friedl, Senior Litigation Counsel; Consumer Financial Protection Bureau, with him on the brief) Washington D.C., for Respondent.

Before TYMKOVICH, Chief Judge, PHILLIPS, and McHUGH, Circuit Judges.

PHILLIPS, Circuit Judge.

Appellate Case: 21-9521 Document: 010110739760 Date Filed: 09/15/2022 Page: 2

Integrity Advance, LLC operated as a nationwide payday lender offering short-

term consumer loans at high interest rates. In 2015, the Consumer Financial Protection Bureau (“Bureau”) brought an administrative enforcement action against Integrity and its CEO, James Carnes (collectively, “Petitioners”). The Notice of Charges alleged violations of the Consumer Financial Protection Act (“CFPA”), the Truth in Lending Act (“TILA”), and the Electronic Fund Transfer Act (“EFTA”).

Between 2018 and 2021, the Supreme Court issued four decisions—Lucia v. SEC, Seila Law v. CFPB, Liu v. SEC, and Collins v. Yellen—that bore on the Bureau’s enforcement activity in this case. These opinions decided fundamental issues such as the Bureau’s constitutional authority to act and the appointment of its administrative law judges (“ALJ”). The series of decisions led to intermittent delays and restarts in the Bureau’s case against Petitioners. For instance, two different ALJs decided the present case years apart, with their recommendations separately appealed to the Bureau’s Director. Ultimately, the Director mostly affirmed the recommendations of the second ALJ.

Petitioners have appealed the Director’s final order to our court under 12 U.S.C. § 5563(b)(4). They ask that we vacate the order, or at least remand for a new hearing, mainly arguing that the Director’s order didn’t give them the full benefit of the Supreme

Appellate Case: 21-9521 Document: 010110739760 Date Filed: 09/15/2022 Page: 3

Court’s rulings. For the reasons below, we reject Petitioners’ various challenges and affirm the Director’s order.

BACKGROUND

I. Factual Background From 2008 to 2013, Integrity operated nationwide as a payday lender. It was founded and run by James Carnes, its CEO.1 The company offered short-term, small- dollar consumer loans at high interest rates. Integrity’s loans usually ranged from $100 to $1,000 and were its only financial product. Though the law usually allows for non- coercive contractual arrangements between private parties, it sometimes requires heightened disclosure for loan agreements between parties of disparate bargaining power.

As relevant here, TILA requires loan providers to disclose material terms about the structure of their offered loans. Though Integrity provided borrowers TILA disclosure documents, it misled borrowers about the loan structure. Its disclosure documents misleadingly implied that the loans were single-payment loans. In fact, the loans typically resulted in multi-payment installment loans that automatically renewed. So absent undoing the automatic renewal, borrowers were left paying more in fees than Integrity had disclosed.

In January 2012, the Bureau and the Federal Trade Commission (“FTC”) entered a Memorandum of Understanding by which the two agencies agreed to share information

1 Integrity was owned by Hayfield Investment Partners. Carnes was technically employed by Hayfield. The Bureau tells us that Carnes called himself Integrity’s “de facto” CEO because Integrity had no employees of its own. Resp. Br. at 4 n.4.

Appellate Case: 21-9521 Document: 010110739760 Date Filed: 09/15/2022 Page: 4

about their enforcement activities and any consumer complaints received. In March 2012, the Bureau searched the FTC database for consumer complaints about Integrity. The search returned complaints revealing consumer confusion about the true cost of Integrity’s loans. From this, the Bureau began investigating Integrity and its loan practices. II. Procedural Background A. The Bureau’s Initial Investigation In January 2013, the Bureau sent Integrity a civil investigative demand (“CID”) to obtain more information on Integrity’s practices, its officers, and employees.2 Included in this requested information were copies of Integrity’s loan documents. Nine months later, in October 2013, Integrity produced its initial responses to the CID. It completed production in December 2013. In June 2014, the Bureau held an investigative hearing and took Carnes’s testimony. During that hearing, Carnes described his role at Integrity and acknowledged that he had the ultimate say over all of Integrity’s policies and procedures.

From its investigation, the Bureau concluded that Integrity’s loan documents violated federal law. The Bureau learned that Integrity charged a fixed price of $30 for first-time customers for every hundred dollars borrowed per pay period. For repeat customers, Integrity charged $24 per hundred dollars per pay period. Though Integrity provided each borrower TILA disclosures, the disclosures misled borrowers into

2 CIDs work like civil subpoenas, and executive-branch departments or agencies commonly issue them in their investigations. The Bureau has statutory authority to issue CIDs under 12 U.S.C. § 5562(c)(1).

Appellate Case: 21-9521 Document: 010110739760 Date Filed: 09/15/2022 Page: 5

believing that they would pay off the loan with a single payment. But if a borrower didn’t call Integrity three days before his or her next payment was due and request to pay the loan in full, the loan would automatically default into four cycles of “auto-renewal” status. Dkt. 308 at 5. If the borrower failed to act after four renewals, the loan would enter an “auto-workout” status. Id. This meant that Integrity would debit the consumer’s personal banking account for a “finance charge[]” plus a “principal payment of $50.00” Id. at 4. The loan would remain in auto-workout status until it had been paid off. As an example, the Bureau tells us that “it could take a borrower many months to repay a $300 loan, and the loan would cost that borrower $1065 even though [Integrity]’s TILA disclosures listed the total of payments as $390.” Resp. Br. at 6.

The Bureau also learned that Integrity’s loan documents required customers to provide direct automated-clearinghouse (“ACH”) withdrawals from their bank accounts. If a customer tried to retract his or her ACH authorization, Integrity could remotely generate paper checks and withdraw payments directly from the customer’s bank account.

On November 18, 2015, based on its gathered evidence, the Bureau filed a Notice of Charges against Petitioners. The Notice of Charges alleged that Integrity—as the loan provider—had violated TILA (Count I), EFTA (Count V), and CFPA (Counts II, III, IV,

Appellate Case: 21-9521 Document: 010110739760 Date Filed: 09/15/2022 Page: 6

VI, and VII). The Bureau also alleged that Carnes had violated CFPA (Counts III, IV, and VII) given his knowledge of the misleading disclosures and his role as CEO.

a. The First Administrative Hearing When the Bureau filed its Notice of Charges, the CFPB lacked an in-house ALJ.

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Integrity Advance v. CFPB, 48 F.4th 1161 (10th Cir. 2022).

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