Innovate1 v. First Bridge Merchant Solutions, LLC

CourtDistrict Court, C.D. California
DecidedMarch 14, 2022
Docket2:20-cv-07681
StatusUnknown

This text of Innovate1 v. First Bridge Merchant Solutions, LLC (Innovate1 v. First Bridge Merchant Solutions, LLC) is published on Counsel Stack Legal Research, covering District Court, C.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Innovate1 v. First Bridge Merchant Solutions, LLC, (C.D. Cal. 2022).

Opinion

Case 2:20-cv-07681-SB-AGR Document 162 Filed 03/14/22 Page 1 of 14 Page ID #:1354

6 UNITED STATES DISTRICT COURT 7 CENTRAL DISTRICT OF CALIFORNIA 8

9 INNOVATE1 SERVICES INC, et al., Case No. 2:20-cv-07681-SB (AGRx) 10 11 Plaintiffs/Counter- Defendants, FINDINGS OF FACT AND 12 CONCLUSIONS OF LAW 13 vs.

14 FIRST BRIDGE MERCHANT 15 SOLUTIONS, LLC, et al.,

16 Defendants/Counter- 17 Claimants.

21 This case involves a dispute between an online visa and passport application 22 processor, Plaintiff and Counter-Defendant Innovate Services Inc. (Innovate1), and its 23 former payment processor, Defendant and Counter-Claimant First Bridge Merchant 24 Solutions, LLC (FBMS). Innovate1 and its owner and president, Anthony 25 Nwachukwu, have brought claims for breach of contract, breach of fiduciary duty, 26 fraud, and conversion. FBMS has brought counterclaims for breach of contract, fraud, 27 and unfair business practices. The Court held a bench trial in this case. After 28

1 Case 2:20-cv-07681-SB-AGR Document 162 Filed 03/14/22 Page 2 of 14 Page ID #:1355

1 evaluating the evidence at trial and weighing credibility, the Court issues the findings 2 of fact and conclusions of law as set forth below. 3 4 PLAINTIFFS’ COMPLAINT 5 1. Innovate1 provides online visa and passport application processing 6 services, and Nwachukwu is the owner and president of Innovate1. FMBS provides 7 services as a payment processor for merchants like Innovate1. 8 2. In 2014, Innovate1 contracted with Newworks Limited to provide visa 9 and passport application processing services for the Government of Nigeria. 10 Newworks Limited appointed and authorized a subsidiary, Newworks Inc., to accept 11 the funds on its behalf. Nwachukwu is a 40% owner of Newworks Limited and 12 accepted appointment on behalf of Newworks Inc. Ex. 21. 13 3. For a company like Innovate1 to accept credit card payments online, it 14 must use a payment processor. From 2011 to 2015, Marc Geolina and Ryan Rainey 15 provided payment processor services to Innovate1 and its predecessor, SW Global 16 LLC, through their company GrayPay. In 2016, Geolina and Rainey approached 17 Innovate1 and proposed a contract for payment processing services with their separate 18 entity, FBMS. 19 4. On December 15, 2016, Innovate1 and FBMS entered into a merchant 20 agreement (Agreement). Ex. 32. Under the Agreement, FBMS agreed to provide 21 payment processing services for Innovate1’s online visa and passport applications and 22 open a reserve deposit account on Innovate1’s behalf. FBMS would be entitled to a 23 “discount rate” (or commission) of 5% (which FBMS could increase up to 12% at its 24 discretion) of the total payments transacted, plus various other fees. After deducting 25 the fees to which it was entitled, FBMS was required to settle the funds owed to 26 Innovate1 on a weekly basis. FBMS was also authorized to retain in the reserve 27 account 10% of the total payments received as security for liabilities on a rolling six- 28 month basis.

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1 5. FBMS opened an account at a Bulgarian bank named Transact EU for 2 purposes of processing the transactions for Innovate1. FBMS also set up an 3 application processing interface (API), a software intermediary program that allowed 4 the Innovate1, FBMS, and bank computers to communicate with each other. The 5 record of each transaction made by Innovate1 and its customers (including the date, 6 time, and amount of the transaction) was recorded and saved in real time through the 7 API gateway on the parties’ respective server/database. 8 6. Payment processing under the Agreement occurred for approximately 15 9 months, starting in December 2016. During this period, however, issues arose with 10 FBMS’s reporting on the transactions, including the failure to consistently provide 11 weekly reports. Out of the 64 weeks of transacting business, FBMS provided only 48 12 weekly summaries. Ex. 261, at 4–5. And when reviewing records of the individual 13 transactions, Innovate1 noticed that the weekly summaries did not accurately report 14 the number of transactions and dollar amounts. Ex. 40. Nwachukwu raised questions 15 about, among other things, FBMS’s withholding of excessive reserve amounts and its 16 failure to provide weekly accountings, to settle the accounts on a weekly basis, and to 17 disburse any payments for several weeks. 18 7. On December 27, 2017, Nwachukwu again raised these issues 19 concerning FBMS’s performance and demanded that certain changes be made if 20 Innovate1 were to continue doing business with FBMS. Ex. 196. Nwachukwu also 21 raised issues about “shortfalls in deposits” from January 2017 to December 2017. Id. 22 Over the next several weeks, Nwachukwu continued to inquire about obtaining these 23 funds. 24 8. On March 8, 2018, Innovate1 stopped processing payments through 25 FBMS and began using another processor because of the outstanding issues. Ex. 236. 26 No funds have been distributed to Innovate1 pursuant to the Agreement since 27 February 22, 2018. 28 9. During trial, both parties conceded that Innovate1’s case largely involves

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1 an accounting dispute that turns on a disagreement between the parties’ principal 2 experts. At a high level, the disagreement centers around the total amount of money 3 received from the transactions processed by FBMS, the total amount of money 4 retained by FBMS, and the total amount of money paid to Innovate1. A major 5 difference in the experts’ conclusions turns on the different data upon which they 6 relied in making their calculations. 7 10. Plaintiffs’ expert, Frank Gramlich, based his calculations on an Excel 8 spreadsheet that contained the API gateway records of all transactions and payments 9 processed through FBMS. Ex. 262. Gramlich calculated Innovate1’s damages by 10 applying the rates actually charged by FBMS as shown in its summary reports to the 11 actual sales amounts shown in the spreadsheet. For each week in which FBMS 12 produced a weekly summary but did not include every transaction from the relevant 13 period, Gramlich accepted the rate and fee structure applied by FBMS in the 14 corresponding weekly summary. To recreate summaries for the 16 missing weeks, 15 Gramlich “assumed” that the rate and fee structure did not change within the relevant 16 period and accepted FBMS’s rates and fees as stated in the weekly summaries 17 preceding and following the gap. Ex. 261.1 Gramlich concluded that: 18 (1) $873,275.79 in funds from the transactions were not deposited into the Transact 19 EU account; (2) FBMS took excess fees, commissions, and rolling reserve deposits of 20 $1,987,368.75 from the funds deposited into the Transact EU account; and (3) FBMS 21 failed to release $982,478.50 from the reserve account. Accordingly, Gramlich 22 calculates a total loss of $3,843,123.04. Id. 23 11. FBMS recognized in its closing argument that neither party has provided 24 the Court with perfect source data to determine the amount of money owed to 25 Innovate1, but it objects to the admission of the spreadsheet relied upon by Gramlich. 26

27 1 FBMS does not challenge Mr. Gramlich’s extrapolated calculation of the various 28 rates and fees.

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1 FBMS argues that the spreadsheet was created by a third-party entity that serves as 2 Innovate1’s “IT/back office personnel,” Jan. 24 Nwachukwu Decl. ¶ 24, and therefore 3 is hearsay that does not fall within the business records exception, Fed. R. Evid. 4 803(6).

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Innovate1 v. First Bridge Merchant Solutions, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/innovate1-v-first-bridge-merchant-solutions-llc-cacd-2022.