Infante v. Iowa Department of Job Service

364 N.W.2d 262, 1984 Iowa App. LEXIS 1720
CourtCourt of Appeals of Iowa
DecidedDecember 26, 1984
DocketNo. 84-104
StatusPublished
Cited by2 cases

This text of 364 N.W.2d 262 (Infante v. Iowa Department of Job Service) is published on Counsel Stack Legal Research, covering Court of Appeals of Iowa primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Infante v. Iowa Department of Job Service, 364 N.W.2d 262, 1984 Iowa App. LEXIS 1720 (iowactapp 1984).

Opinions

SNELL, Judge.

Pursuant to company policy, petitioner was discharged from her employment as a nurse’s aide after receiving three written warnings within a nine-month period concerning performance of her job. The warning criteria were fixed by the union contract. A hearing officer awarded her unemployment benefits; however, respondent agency disqualified her from receipt of such benefits on the ground that her discharge was for misconduct. This was affirmed on judicial review.

The first warning was for failure to follow a nurse’s instruction that a patient should be confined to bed. The patient was injured in a fall while being escorted to a restroom by petitioner. Petitioner testified that she had misinterpreted the nurse’s instruction to mean that confinement to bed was necessary only during mealtime.

The second warning was for failure to properly complete her duty to clean utensils and wheelchairs. Petitioner testified that the only cleaning duty that she did not complete was the cleaning of one wheelchair that was so rusty that it could not be cleaned using normal cleaning procedures.

The third and final warning was for excessive tardiness and absenteeism culminating in an incident of three-minute tardiness followed by a one-minute incident of tardiness three days later.

Our task is to review the district court decision and determine whether the district court correctly applied the law. Budding v. Iowa Dept. of Job Service, 337 N.W.2d 219, 221 (Iowa Ct.App.1983). We must determine whether the agency action is supported by substantial evidence and comports with the applicable rules of law. Zeches v. Iowa Dept. of Job Service, 333 N.W.2d 735, 736 (Iowa Ct.App.1983). We do not question the employer’s right to terminate the petitioner’s employment. Our sole task is to determine whether the employee is entitled to unemployment benefits.

A person who is discharged for misconduct in employment is disqualified from receiving unemployment benefits. Iowa Code § 96.5(2)(a) (1983). The issue is whether the petitioner committed misconduct as that term is defined by Iowa Code section 96.5(2) and 370 Iowa Administrative Code section § 4.32(1).

Misconduct has been defined as follows: Misconduct is defined as a deliberate act or omission by a worker which constitutes a material breach of the duties and obligations arising out of such worker’s contract of employment. Misconduct as the term is used in the disqualification provision as being limited to conduct evincing such willful or wanton disregard of an employer’s interest as is found in deliberate violation or disregard of standards of behavior which the employer has the right to expect of employees, or carelessness or negligence of such degree of recurrence as to manifest equal culpability wrongful intent or evil design, or to show an intentional and substantial disregard of the employer’s interest or of the employee’s duties and obligations to the employer. On the other hand, mere inefficiency, unsatisfactory conduct, failure in good performance as a result of inability or incapacity, inadvertencies or ordinary negligence in isolated instances, or in good faith errors in judgment or discretions are not to be deemed misconduct within the meaning of the statute.

370 Iowa Admin.Code § 4.32(1).

The employer has the burden of proving misconduct. 370 Iowa Admin.Code § 4.32(4). Billingsley v. Iowa Dept. of Job Service, 338 N.W.2d 538, 540 (1983). In [265]*265this case, the employee was given three warnings for violations of the employer’s policies. She was terminated after receiving the third warning. The employer claims that these three violations constitute misconduct sufficient to deny unemployment benefits.

In order to establish misconduct that will disqualify petitioner from benefits, the employer must prove acts by petitioner culminating in discharge that satisfy the administrative code definition. 370 Iowa Admin. Code § 4.32(1). Thus the acts must be such as to show:

1. Willful and wanton disregard of an employer’s interest as is found in deliberate violation or disregard of standards of behavior which the employer has the right to expect of employees.
or
2. Carelessness or negligence of such degree of recurrence as to
A. Manifest equal culpability, wrongful intent or evil design
or
B. Show an intentional and substantial disregard of
1. The employer’s interest
or
2. The employee’s duties and obligations to the employer.

Conduct that is not sufficiently culpable to be deemed misconduct as here defined may be due to:

1. Inefficiency
2. Unsatisfactory conduct
3. Failure in good performance as a result of
a. Inability or incapacity
b. Inadvertencies
c. Ordinary negligence in isolated instances
d. Good faith errors in judgment or discretion

Id. Misconduct therefore connotes some deliberate act or omission or carelessness as to indicate wrongful intent. Billingsley, 338 N.W.2d at 540. A failure in good performance which results from inability or incapacity is not volitional and is thus not misconduct. Huntoon v. Iowa Dept. of Job Service, 275 N.W.2d 445, 448 (Iowa 1979).

In the instant case, petitioner got a patient out of bed and tried to ambulate her to the bathroom. The patient’s leg collapsed and it was necessary to summon help to get her back to bed. Petitioner was warned of possible discharge for this conduct. The employer submitted the affidavit of a supervisor stating that she had told the respondent not to remove the patient. However, the respondent testified that she understood the supervisor’s order to be that she was not to get the patient up for breakfast.

The agency and the district court accepted the employer’s version that the instruction was clearly given that the patient was to remain in bed. We agree that there is substantial evidence to support this result. Nevertheless, we do not find this to be legal misconduct. Petitioner testified as to a good faith misunderstanding of the order. Regarding culpability, the record shows her saying, “I would’ve not ever hurt any of the patients by doing something on my own judgment. If the nurse would’ve told me that the patient should not be getting out of bed I would’ve not taken her out of bed.” Petitioner could have caused serious injury to the patient by failing to find out and understand the employer’s instructions about her care. Her actions constituted “unsatisfactory conduct,” but not “misconduct.”

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Related

Henry v. Iowa Department of Job Service
391 N.W.2d 731 (Court of Appeals of Iowa, 1986)

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Bluebook (online)
364 N.W.2d 262, 1984 Iowa App. LEXIS 1720, Counsel Stack Legal Research, https://law.counselstack.com/opinion/infante-v-iowa-department-of-job-service-iowactapp-1984.