Indus. Fabricators, Inc. v. At-Net Servs. - Charlotte, Inc.

2018 NCBC 45
CourtNorth Carolina Business Court
DecidedMay 9, 2018
Docket17-CVS-84
StatusPublished

This text of 2018 NCBC 45 (Indus. Fabricators, Inc. v. At-Net Servs. - Charlotte, Inc.) is published on Counsel Stack Legal Research, covering North Carolina Business Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Indus. Fabricators, Inc. v. At-Net Servs. - Charlotte, Inc., 2018 NCBC 45 (N.C. Super. Ct. 2018).

Opinion

Indus. Fabricators, Inc. v. At-Net Servs. - Charlotte, Inc., 2018 NCBC 45.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION GASTON COUNTY 17 CVS 84

INDUSTRIAL FABRICATORS, INC.,

Plaintiff,

v. ORDER AND OPINION ON PLAINTIFF’S MOTION TO DISMISS AT-NET SERVICES - CHARLOTTE, COUNTERCLAIMS AND FOR INC.; JEFFREY S. KING; and PARTIAL SUMMARY JUDGMENT DANIEL S. DUNKIN,

Defendants.

1. Defendant At-Net Services - Charlotte, Inc. (“At-Net”) provided information

technology support services for Plaintiff Industrial Fabricators, Inc. (“IFab”) for over

a decade. When IFab became dissatisfied with At-Net’s work, it terminated their

relationship and brought this lawsuit. At-Net responded with twelve counterclaims

asserting that IFab failed to pay for nearly $500,000 in services rendered.

2. IFab now contends that At-Net lacks standing to bring four of its

counterclaims or, alternatively, should be judicially estopped from asserting them.

The gist of both arguments is that At-Net improperly concealed the unpaid services

during its Chapter 11 bankruptcy in 2015 and 2016. Having considered all relevant

matters of record, the Court DENIES IFab’s motion.

Alexander Ricks PLLC, by Rodney E. Alexander and Mary K. Mandeville, for Plaintiff.

Erwin, Bishop, Capitano & Moss, P.A., by A. Todd Capitano and Matthew Holtgrewe, for Defendants.

Conrad, Judge. I. PROCEDURAL HISTORY

3. On January 10, 2017, IFab filed its complaint, which it amended later that

month. (Compl., ECF No. 1; Am. Compl., ECF No. 2.) The amended complaint

asserts three claims against At-Net, and seven claims against At-Net and two of its

officers, Jeffrey King and Daniel Dunkin.

4. Defendants timely answered on April 3, 2017. (ECF No. 16.) At-Net also

asserted six counterclaims for breach of contract and unjust enrichment.

5. At the request of the parties, the Court temporarily stayed all deadlines

pending an early mediation. (ECF Nos. 17, 18.) The mediation was unsuccessful,

and At-Net amended its counterclaims on June 15, 2017 to include six additional

claims for breach of contract and unjust enrichment. (First Am. Countercl., ECF No.

19 [“Countercl.”].)

6. IFab answered the counterclaims and denied any wrongdoing. (IFab’s

Answer to First Am. Countercl., ECF No. 24 [“IFab’s Answer”].) Three days later,

IFab filed its motion to dismiss or, in the alternative, for summary judgment as to

four of At-Net’s counterclaims under Rules 12(b)(1) and 56 of the North Carolina

Rules of Civil Procedure. (ECF No. 26.) The motion has been fully briefed. IFab also

objected to two affidavits filed by At-Net, which then moved for leave to supplement

the record with amended affidavits to overcome the objections. (ECF Nos. 44, 47.)

The Court held a hearing on December 5, 2017, at which the parties were represented

by counsel. II. BACKGROUND

7. This action includes an array of claims and counterclaims arising out of the

lengthy, though now ruptured, relationship between IFab and At-Net. The following

factual summary focuses on At-Net’s counterclaims and its Chapter 11 bankruptcy,

which are the subject of IFab’s motion. By reciting the relevant allegations in the

pleadings and drawing from the evidence offered by both parties, the Court does not

make findings of fact.

A. IFab and At-Net’s Relationship

8. At-Net provides information technology (“IT”) services. (Am. Aff. Berman

¶ 3, ECF No. 47.1.) IFab, a metal parts fabricator, was one of At-Net’s clients from

roughly 2005 until 2016. (See Aff. Bingham ¶ 4, ECF No. 28.) IFab describes it as a

one-sided relationship in which At-Net gained nearly complete control over IFab’s

network and systems. (See Am. Compl. ¶¶ 25, 27.) At-Net sees things differently,

alleging that IFab retained control over its systems but failed to devote appropriate

resources and training to its own staff. (See Countercl. ¶ 5; Am. Aff. Berman ¶¶ 24,

26–27.)

9. There appears to be no dispute, though, that the relationship changed in

significant ways in 2014 when IFab’s in-house IT employee, Jody Outlaw,

unexpectedly passed away. (Am. Compl. ¶ 24; Countercl. ¶ 2.) IFab describes Outlaw

as its “most experienced IT support person.” (IFab’s Answer ¶ 2.) With his sudden

passing, IFab turned to At-Net for additional support in maintaining its Electronic Data Interchange (“EDI”), a platform IFab uses to communicate with its customers.

(Am. Aff. Berman ¶¶ 24–25; Countercl. ¶¶ 2–4.)

10. At-Net alleges that it agreed to bill IFab “on a time and materials basis” for

EDI support but that, over time, the increased demand for its services affected its

billing cycle. (Countercl. ¶ 3.) Initially, At-Net billed IFab’s simpler requests at a

flat rate and billed more complex matters separately. (Am. Aff. Berman ¶¶ 21–22.)

By May 2016, with no replacement having been hired for Outlaw, At-Net agreed to

bill IFab a flat fee of $2,000 per week for EDI support services, allowing any excess

to accrue for payment at a future date. (Am. Aff. Berman ¶ 38; Countercl. ¶¶ 5–6.)

Within a few months, significant excess fees accumulated. At-Net concluded that

IFab would never be able to catch up through the weekly payment arrangement and

insisted on full payment as services were incurred. (Am. Aff. Berman ¶ 38.) At-Net

points to evidence that the number of service requests spiked by 875% between 2014

and 2016, shifting from periodic to almost daily support. (Am. Aff. Berman ¶ 24; see

also Countercl. ¶ 4.)

11. In 2016, IFab faced a string of IT troubles, all of which it blames on At-Net.

IFab became increasingly unhappy with At-Net’s maintenance of the EDI. (See Aff.

Bingham ¶¶ 6–7.) IFab asserts that the EDI became unreliable, leading to customer

complaints, and that At-Net was unable to correct the problems. (See Aff. Bingham

¶¶ 6–7.) In September 2016, IFab’s network was crippled by a ransomware attack,

which IFab attributed to At-Net’s negligence in maintaining appropriate security.

(See Aff. Bingham ¶ 8.) 12. By the end of 2016, the relationship was past the breaking point, and IFab

terminated its contract with At-Net. (See Aff. Bingham ¶ 9.) At-Net immediately

delivered nine invoices to IFab “totaling about $460,000 for services rendered as far

back as June 4, 2015.” (Aff. Bingham ¶ 9; see also Countercl. ¶¶ 13–14.) IFab refused

to pay and instead filed this suit, prompting At-Net to assert four counterclaims as

to the unpaid invoices for EDI support along with eight additional counterclaims.

(See Countercl. ¶¶ 15–37.)

B. At-Net’s Bankruptcy

13. At the same time that its relationship with IFab was deteriorating, At-Net

was undergoing Chapter 11 reorganization. At-Net filed its bankruptcy petition in

December 2014, its initial disclosure statement in January 2015, and its joint

disclosure statement and joint plan of reorganization in April 2015. (Aff. Alexander

¶ 3, ECF No. 29; Am. Aff. Berman ¶ 33.) It is undisputed that At-Net remained a

debtor-in-possession and took on the duties and responsibilities of the bankruptcy

trustee. (See Aff. Alexander ¶ 3.)

14. In the initial reorganization plan, At-Net committed all of its net income for

2015 through 2017 to its bankruptcy creditors. (Aff. Alexander Ex. 1.6.) At-Net also

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