Independent Life & Acc. Ins. Co. v. Parker

449 So. 2d 233, 1984 Ala. LEXIS 3978
CourtSupreme Court of Alabama
DecidedMarch 30, 1984
Docket82-1006
StatusPublished
Cited by10 cases

This text of 449 So. 2d 233 (Independent Life & Acc. Ins. Co. v. Parker) is published on Counsel Stack Legal Research, covering Supreme Court of Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Independent Life & Acc. Ins. Co. v. Parker, 449 So. 2d 233, 1984 Ala. LEXIS 3978 (Ala. 1984).

Opinion

The issue before the Court is whether the trial court erred in refusing to grant the defendant's motion for new trial on the ground that the verdict was against the great weight and preponderance of the evidence in a suit for bad faith refusal to pay an "insurance claim." The jury found for the plaintiff and awarded damages of $16,000. We reverse and remand.

In 1977, Parker was a "crop duster" airplane pilot. Because of the hazardous nature of his occupation, he wished to purchase a hospitalization insurance policy and a term life insurance policy. D.E. Turrentine, the local agent for Independent Life Accident Insurance Company (hereinafter Independent) offered to take Parker's application for the policies. Turrentine told *Page 234 Parker that he thought Independent would offer the same coverage offered by other insurers at a lower monthly rate. Turrentine also advised Parker that his hospitalization insurance would be less expensive if Parker took a policy with a high deductible. Turrentine advised Parker that Independent had what was termed a "cash value deposit fund" (hereinafter CVDF) whereby Parker could deposit with Independent an additional $10.00 per month that would earn a variable rate of interest and could be withdrawn at any time to pay the deductible amount on the hospitalization policy. This $10.00 could be "paid" to Independent along with the monthly policy premium.

Turrentine testified at trial that he used rate tables provided by Independent, and estimated to Parker that the monthly life insurance "premium" would be $53.85. Parker testified that Turrentine advised him that the premium and CVDF deposit together "would run somewhere in the neighborhood of $45.00 to $50.00, give or take a few dollars." After Turrentine had completed the applications, Parker gave Turrentine a check for $53.85, which was sent with the life insurance applications to Independent's home office in Jacksonville, Florida. In the remarks column of the application for life insurance, Turrentine wrote: "$10.00 Cash Value Deposit Fund with Bank Draft. $7.50 per 1,000 extra rate in premium." Turrentine also arranged for automatic monthly payments on the life insurance policy, through a draft from Parker's local checking account.

Independent approved the hospitalization and life insurance coverage on Parker and returned the policies to Turrentine, who delivered them to Parker. The third page of the life insurance policy is set out below:

 "POLICY DATA SCHEDULE

"INSURED ELLIOTT PARKER $50,000.00 AMOUNT OF INSURANCE

"POLICY NUMBER 77003429 May 19, 1977 DATE OF POLICY "AGE 31 May 19, 1997 EXPIRY DATE

"BENEFICIARY: AS STATED IN THE APPLICATION OR SUBSEQUENT ENDORSEMENT

"FORM NO. BASIC PLAN PREMIUM PREMIUM PERIOD (Years)

"1-7111 20 Year Select $48.75 20 Reducing Term

"ADDITIONAL BENEFITS AND RIDERS

"9-7123 CASH VALUE DEPOSIT FUND $10.00 .05 20 "TOTAL PREMIUM $48.80

"PREMIUM DUE DATES: Nineteenth Day of Each Month

"The premium payable on any due date is the sum of the amounts then payable for the benefits listed in the Schedule above."

The actual amount drafted from Parker's account for the policy of life insurance was $45.10 per month. The amount was reduced by three dollars per month "because of the convenience to [Independent] of the bank draft system." The $45.10 draft included a $.05 fee for handling the CVDF. Parker received notices from Independent regarding the CVDF. Two of these notices are reproduced below:
 "CASH VALUE DEPOSIT FUND STATEMENT

"INDEPENDENT LIFE AND DATE TRANSACTION AMOUNT BALANCE ACCIDENT INSURANCE CO. 05/20/80 LAST BALANCE .00 .00 ONE INDEPENDENT DRIVE 03/01/81 RATE CHANGE .10000 .00 JACKSONVILLE FLA 32276 *Page 235 "PARKER, ELLIOTT "RT 2, BOX 45-A "TOWN CREEK, AL

"POLICY NUMBER ANNIVERSARY DATE STATEMENT DATE

"77003429 05/19/81 03/10/81 "031903"

"CASH VALUE DEPOSIT FUND STATEMENT

"INDEPENDENT LIFE AND ACCIDENT DATE TRANSACTION AMOUNT BALANCE "INSURANCE CO. 05/19/81 LAST BALANCE .00 .00 "ONE INDEPENDENT DRIVE 10/01/81 RATE CHANGE .13500 .00 "JACKSONVILLE FLA 11/16/81 RATE CHANGE .12500 .00 "32276 12/21/81 RATE CHANGE .10000 .00 03/01/82 RATE CHANGE .11500 .00

"PARKER, ELLIOTT "RT 2, BOX 45-A "TOWN CREEK, AL 35672

"77003429 05/19/82 03/09/82 "031903"

Parker admitted receiving these notices from Independent, which show that he had no balance in the CVDF. In 1981 Parker ran short of funds, and decided to withdraw the money in the CVDF. Parker's wife contacted Independent and was informed by letter on December 8, 1981, that Independent would not "honor this request as our records indicate there has not been a deposit since January of 1980. A total of $45.10 is drafted from your account each month representing payment of premium only. Therefore, there is no money in this fund."

The Parkers were next contacted by Gene Williams, the salesman who had replaced Turrentine. Williams took Parker's policy and sent it to Independent's regional office. R.L. Carter, Independent's regional office manager, checked with Independent's home office in Jacksonville and found that no money had been withdrawn from Parker's checking account for the CVDF.

David Hicks, the director of "ordinary services" at Independent's home office testified as to what had occurred in the home office. The original $53.85 collected from Parker was applied to the first premium of $45.10. This left $8.75 over and above the premium cost. This $8.75 was held and applied to the next month's premium. The amount withdrawn from Parker's checking account for the second premium was $36.35. The $8.75 was "carried over" because $10.00 was the minimum amount that Independent's system of accounts was designed to accept on CVDFs. Hicks further testified that no one at the home office had notified Parker or Turrentine of this fact. Hicks stated that because Parker would receive statements of his CVDF account balance as a matter of course, the home office decided not to contact Parker. Hicks further testified at trial about the internal procedure used by Independent and the CVDFs generally:

"When we established the CVDF fund and enabled that to be taken out of a bank draft, the agent didn't write anything in the remarks section. We assumed if it was a bank draft that the CVDF would come out. We assumed wrong in a lot of cases and we ended up drafting people's bank accounts for more than what they wanted to come out because they wanted to set up the fund, but they didn't want us to take anything out right now, they wanted to have the liability [sic] to put it in later so it made a lot of people angry, they had a lot of bounced checks, we ended up paying a lot of bank charges that we didn't want *Page 236 to pay, but we felt it was only right to pay the charges since there was a misunderstanding. So, we decided to come up with a way that maybe we could get it a little closer so we could understand whether they wanted it to come out with the draft or not. So we asked the agents to write in the remarks section that they want the draft to come out. Again, we ran into problems, not as many, but we still had people saying, yes, I told them that I wanted the draft to come out of my account, the CVDF to come out of my account, but I did not expect him to start taking it now. Again, we had bounced checks and again we had to pay bank charges. So, we made it an internal idea that just before issue the underwriter would call the agent to verify exactly when that first CVDF payment was to come out of that draft. In this case there is no reflection that a phone call was made. Therefore, we opted not to take the additional money out of his

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Cite This Page — Counsel Stack

Bluebook (online)
449 So. 2d 233, 1984 Ala. LEXIS 3978, Counsel Stack Legal Research, https://law.counselstack.com/opinion/independent-life-acc-ins-co-v-parker-ala-1984.