IND. BELL TELEPHONE CO., INC. v. Ice Service, Inc.

231 N.E.2d 820, 142 Ind. App. 23, 1967 Ind. App. LEXIS 295
CourtIndiana Court of Appeals
DecidedDecember 19, 1967
Docket20,551
StatusPublished
Cited by9 cases

This text of 231 N.E.2d 820 (IND. BELL TELEPHONE CO., INC. v. Ice Service, Inc.) is published on Counsel Stack Legal Research, covering Indiana Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
IND. BELL TELEPHONE CO., INC. v. Ice Service, Inc., 231 N.E.2d 820, 142 Ind. App. 23, 1967 Ind. App. LEXIS 295 (Ind. Ct. App. 1967).

Opinion

Pfaff, J.

— Appellee’s name, address and telephone number were omitted from both the white (alphabetical) and yellow (classified) sections of appellant’s Evansville 1960-1961 telephone directory which was distributed in October, 1960, although appellee had retained the particular business telephone service for a number of years. It is not contended that the omission was deliberate and intentional.

On November 10, 1960, appellee’s president and a vice-president of appellant had a lengthy meeting concerning this omission. The present action was brought by appellee based upon an oral contract allegedly entered into between the parties at this meeting and its subsequent breach by appellant. It is not an action for damages. for the omission. Trial by jury resulted in a verdict in favor of appellee for $19,750.00, upon which judgment was entered.

Much of appellant’s argument is based upon its contentions, which are presented in several ways, that the contract is unenforceable and void for the reason that it is indefinite and uncertain and contemplated actions which were illegal in that *25 they were violative of appellant’s tariff as approved by the Public Service Commission of Indiana. It is also claimed that the amount of recovery is erroneous in that it is too large.

The applicable parts of the tariff provided the following:

“The rates and regulations for directory listings in this section apply only to that section of the directory containing the regular alphabetical list of customers.
“The Telephone Company, except as provided herein, shall not be liable for damage claimed on account of errors in, or omissions from its directories, nor for the result of the publication of such errors in the directory, nor will the Telephone Company be a party to controversies arising between customers or others as a result of listings published in its directories. Claims for damages on account of interruptions to service due to errors or omissions in directory listings will be limited to a pro rata abatement of the charge for such of the customer’s service as is affected, the maximum abatement not to exceed one-half the service charges for the period from the date of issuance of the directory in which the mistake occurred to the date of issuance of a new directory containing the proper listing.

This tariff provision applied to the white (alphabetical) section of the directory only. There was no similar provision as to the yellow (classified) section, and appellant does not contend that the tariff had any effect upon its freedom to contract for the correction of errors contained therein.

The jury found, in answer to interrogatories submitted to it at the request of appellant that the appellant and appellee on November 10, 1960, entered into an oral contract whereby the appellant agreed to insert stickers bearing the appellee’s name, address and telephone number in both the white or alphabetical section and the yellow or classified section of approximately 30,000 of the appellant’s October, 1960, Evansville telephone directory by March 1,1961, and appellee agreed to pay all costs incurred by appellant in connection with in *26 serting the stickers; that appellee agreed as part of such oral contract to give the appellant a release for all claims arising out of the omission of appellee’s name, address and telephone number in both the white and yellow sections of such directory in return for the insertion of such stickers.

In passing upon the sufficiency of the evidence to support a verdict, the answers of the jury to interrogatories are accepted as establishing the facts found unless they do not have support in the evidence. Cleveland, etc. R. Co. v. Baker (1921), 190 Ind. 633, 128 N. E. 836; Standard Oil Co. v. Allen, Admr. (1920), 189 Ind. 398, 126 N. E. 674; Sourbrier v. Brown (1919), 188 Ind. 554, 123 N. E. 802; Neuwelt v. Roush (1949), 119 Ind. App. 481, 85 N. E. 2d 506.

Appellant’s vice-president, at the meeting of November 10, 1960, said he would check with his crew which was an independent crew, and that appellant’s president should call him on December first and he would have all arrangements made. When the call was made on December first to see if arrangements had been made, appellant’s vice-president said he was not going to do anything.

Thereafter, appellee employed a local advertising agency to place stickers in the telephone directory. This agency had Boy Scouts and Girl Scouts place stickers in some 32,600 telephone directories. Appellee’s witness testified that this was done during the period of May 6, 1961, through May 13, 1961, after certain newspaper, television and radio publicity concerning it. The jury found, in answer to an interrogatory, that this was completed by June 6, 1961. While total expenditures in connection with the sticker campaign, including the cost of printing- the stickers was $3,615.60, appellee does not argue that this cost should be a part of the recovery. Expenses of $4,382.24 were incurred for other phases of the agent’s campaign for radio, newspaper and television advertising of the fact that appellee’s name and telephone number had been omitted from the directory.

*27 Business telephone subscribers were entitled to a listing in the white pages, and were also entitled, under appellant’s policy, to a listing in the yellow pages without additional charge and without a separate contract therefor.

Appellant argues that since its liability was limited by reason of an omission from the white pages to a maximum of an abatement of one-half of its service charges, the contract calling for a single and indivisible consideration in settlement of its liability for omissions from both the white and yellow pages was enforceable and void in that it violated appellant’s tariff, from which it .could not lawfully deviate.

There is no dispute in this case as to the fact that appellant is a utility subject to regulation by the Public Service Commission of Indiana, and that its rates are fixed by such Commission, from which rates it cannot lawfully depart. Neither is there any dispute as to the validity of that part of the tariff provision fixing appellant’s maximum liability for omissions from the white pages of the directory. It is noted that provisions limiting the liability for directory errors or omissions and which have been approved by a state regulatory body have been upheld in other states. McTighe v. New England Telephone and Telegraph Co. (2d Cir., 1954), 216 F. 2d 26; Correll v. Ohio Bell Telephone Co. (Ohio App., 1939), 27 N. E. 2d 173, 174; Riaboff v. Pacific T. & T. Co. (1940), 39 Cal. App. 2d 775, 102 P. 2d 465; Wade v. Southwestern Bell Telephone Company (Texas Ct. of App., 1961), 352 S. W. 2d 460, 92, A.L.R. 2d 913.

The court in McTighe v. New England Telephone and Telegraph Company, supra, at page 28, said:

“. . .

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Bluebook (online)
231 N.E.2d 820, 142 Ind. App. 23, 1967 Ind. App. LEXIS 295, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ind-bell-telephone-co-inc-v-ice-service-inc-indctapp-1967.