OPINION OF THE COURT BY
RICHARDSON, C.J.
This appeal seeks to determine whether a service contract between APCOA, ITT (APCOA) and the State of Hawaii under which APCOA operates the airport parking facilities located on State-owned land at Honolulu International Airport meets the requirements of HRS § 246-36 (1976) for exempting APCOA from real property tax liability. Appellant State of Hawaii contends that the tax appeal court was without jurisdiction to consider the issue with respect to tax years 1972 through 1976 because appellee Mayor, City & County of Honolulu, filed an untimely appeal to the lower court. Appellant further argues that with respect to subsequent years governed by the contract, the State retained all incidents of ownership under the operating agreement and therefore APCOA is not liable for real property taxes on the airport facility.
We agree with appellant on both issues and therefore reverse. Although other matters were argued on appeal, we find it unnecessary to address them at this time.
I.
Then Honolulu Mayor Frank F. Fasi appealed to the tax appeal court on April 7, 1977, contesting the tax exemption granted
APCOA for the taxable years 1972-73 through 1976-77 and for the subsequent years of the contract between APCOA and the State. The initial issue is jurisdictional and concerns the timeliness of the appeal. The applicable statute for the enumerated tax years was HRS § 246-46 (1968 & Supp. 1969) (amended 1975, effectivejan. 1, 1977).
We agree with appellant’s contention that HRS § 246-46 precluded this appeal with regards to the tax years 1972-73 through 1976-77 because, in the present context, the phrase “the appeal shall be taken... on or before September 25 of the tax year” is a mandatory direction.
While the word “shall” is generally regarded as mandatory, it may be considered directory in certain situations.
Perry v. Planning Commission of the County of Hawaii,
62 Haw. 666, 619 P.2d 95 (1980);
Jack Endo Electric Co. v. Lear Siegler, Inc.,
59 Haw. 612, 595 P.2d 1265 (1978); 1A C. Sands, Sutherland on Statutory Construction § 25.04, at 301 (4th ed. 1972). This is not one of those situations.
The statutory time for perfecting appeals, tax appeals in particular, is generally mandatory,
Sears, Roebuck & Co. v. State Tax Commission,
370 Mass. 127, 345 N.E.2d 893 (1976);
William Rodman & Sons, Inc. v. State Tax Commission,
364 Mass. 557, 306 N.E.2d 820 (1974); 2A C. Sands, Sutherland on Statutory Construction § 57.19, at 445 (4th ed. 1973);
cf. In re Taxes, Valley of the Temples Corp.,
56 Haw. 229, 533 P.2d 1218 (1975) (right of appeal is purely statutory), and the legislative scheme of HRS § 246-46 supports the application of the general rule to the instant case.
Where both mandatory and directory verbs are used in the same statute, especially where “shall” and “may” are used in close juxtaposition, we infer that the legislature realized the difference in meaning and intended that the verbs used should carry with them
their ordinary meanings. 2A C. Sands,
supra
§ 57.11, at 429.
Cf. Blumenthal v. Clerk of Circuit Court, Anne Arundel County,
278 Md. 398, 365 A.2d 279 (1976) (when read in conjunction with each other, two subsections of the tax recordation statute require the word “shall” to have a directory effect). The second paragraph of § 246-46 provides that the mayor or the City and County of Honolulu
may
appeal an assessment or exemption of real property. We are construing a subsequent clause of the second paragraph which provides that the mayor or city council of the City and County of Honolulu
shall
appeal on or before September 25 of the tax year.
Such close proximity of the contrasting verbs “may” and “shall” requires a mandatory effect for the term “shall.” Therefore, the mayor’s appeal must be filed within the statutory time limitation.
The legislative intent is further clarified upon examination of the amendments to § 246-46 (the prior RJLH § 128-30 (1955)). The second paragraph originally was enacted in 1963 and amended in 1967,1969, and 1975. SLH 1963 c. 92; SLH 1967 c. 255; SLH 1975 c. 170. All three amendments altered only the dates of the real property tax schedule thus emphasizing the importance of the appeal date.
Because appellee did not meet the time limitation in effect for the tax years 1972 through 1976, we reverse the tax appeal court and dismiss the appeal as to those years.
II.
As for the tax years 1977 through 1984, the lower court found that appellant APCOA had the exclusive right to operate the park
ing facility at Honolulu International Airport for eleven years
and therefore was subject to the real property tax on the parking area in accordance with HRS § 246-36 (1976). We are not persuaded that the contractual agreements between APCOA and the State justify the tax burden imposed on APCOA.
In 1973 APCOA and the State first executed a service contract, the relevant terms of which are incorporated in the controlling 1974 agreement, wherein APCOA agreed to operate the State’s airport parking facilities. The avoidance of real property taxation was an incident thereof.
Appellee alleges and the lower court found that, pursuant to the terms of the service contract, APCOA is an “owner” of the airport parking property as defined in HRS § 246-36(1 )(D) and hence is liable for the real property taxes.
We agree that the tax exemption for State-owned property afforded by § 246-36 and the exception provided for in § 246-36(1 )(D) is determined by the issue of whether APCOA is an “owner.”
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OPINION OF THE COURT BY
RICHARDSON, C.J.
This appeal seeks to determine whether a service contract between APCOA, ITT (APCOA) and the State of Hawaii under which APCOA operates the airport parking facilities located on State-owned land at Honolulu International Airport meets the requirements of HRS § 246-36 (1976) for exempting APCOA from real property tax liability. Appellant State of Hawaii contends that the tax appeal court was without jurisdiction to consider the issue with respect to tax years 1972 through 1976 because appellee Mayor, City & County of Honolulu, filed an untimely appeal to the lower court. Appellant further argues that with respect to subsequent years governed by the contract, the State retained all incidents of ownership under the operating agreement and therefore APCOA is not liable for real property taxes on the airport facility.
We agree with appellant on both issues and therefore reverse. Although other matters were argued on appeal, we find it unnecessary to address them at this time.
I.
Then Honolulu Mayor Frank F. Fasi appealed to the tax appeal court on April 7, 1977, contesting the tax exemption granted
APCOA for the taxable years 1972-73 through 1976-77 and for the subsequent years of the contract between APCOA and the State. The initial issue is jurisdictional and concerns the timeliness of the appeal. The applicable statute for the enumerated tax years was HRS § 246-46 (1968 & Supp. 1969) (amended 1975, effectivejan. 1, 1977).
We agree with appellant’s contention that HRS § 246-46 precluded this appeal with regards to the tax years 1972-73 through 1976-77 because, in the present context, the phrase “the appeal shall be taken... on or before September 25 of the tax year” is a mandatory direction.
While the word “shall” is generally regarded as mandatory, it may be considered directory in certain situations.
Perry v. Planning Commission of the County of Hawaii,
62 Haw. 666, 619 P.2d 95 (1980);
Jack Endo Electric Co. v. Lear Siegler, Inc.,
59 Haw. 612, 595 P.2d 1265 (1978); 1A C. Sands, Sutherland on Statutory Construction § 25.04, at 301 (4th ed. 1972). This is not one of those situations.
The statutory time for perfecting appeals, tax appeals in particular, is generally mandatory,
Sears, Roebuck & Co. v. State Tax Commission,
370 Mass. 127, 345 N.E.2d 893 (1976);
William Rodman & Sons, Inc. v. State Tax Commission,
364 Mass. 557, 306 N.E.2d 820 (1974); 2A C. Sands, Sutherland on Statutory Construction § 57.19, at 445 (4th ed. 1973);
cf. In re Taxes, Valley of the Temples Corp.,
56 Haw. 229, 533 P.2d 1218 (1975) (right of appeal is purely statutory), and the legislative scheme of HRS § 246-46 supports the application of the general rule to the instant case.
Where both mandatory and directory verbs are used in the same statute, especially where “shall” and “may” are used in close juxtaposition, we infer that the legislature realized the difference in meaning and intended that the verbs used should carry with them
their ordinary meanings. 2A C. Sands,
supra
§ 57.11, at 429.
Cf. Blumenthal v. Clerk of Circuit Court, Anne Arundel County,
278 Md. 398, 365 A.2d 279 (1976) (when read in conjunction with each other, two subsections of the tax recordation statute require the word “shall” to have a directory effect). The second paragraph of § 246-46 provides that the mayor or the City and County of Honolulu
may
appeal an assessment or exemption of real property. We are construing a subsequent clause of the second paragraph which provides that the mayor or city council of the City and County of Honolulu
shall
appeal on or before September 25 of the tax year.
Such close proximity of the contrasting verbs “may” and “shall” requires a mandatory effect for the term “shall.” Therefore, the mayor’s appeal must be filed within the statutory time limitation.
The legislative intent is further clarified upon examination of the amendments to § 246-46 (the prior RJLH § 128-30 (1955)). The second paragraph originally was enacted in 1963 and amended in 1967,1969, and 1975. SLH 1963 c. 92; SLH 1967 c. 255; SLH 1975 c. 170. All three amendments altered only the dates of the real property tax schedule thus emphasizing the importance of the appeal date.
Because appellee did not meet the time limitation in effect for the tax years 1972 through 1976, we reverse the tax appeal court and dismiss the appeal as to those years.
II.
As for the tax years 1977 through 1984, the lower court found that appellant APCOA had the exclusive right to operate the park
ing facility at Honolulu International Airport for eleven years
and therefore was subject to the real property tax on the parking area in accordance with HRS § 246-36 (1976). We are not persuaded that the contractual agreements between APCOA and the State justify the tax burden imposed on APCOA.
In 1973 APCOA and the State first executed a service contract, the relevant terms of which are incorporated in the controlling 1974 agreement, wherein APCOA agreed to operate the State’s airport parking facilities. The avoidance of real property taxation was an incident thereof.
Appellee alleges and the lower court found that, pursuant to the terms of the service contract, APCOA is an “owner” of the airport parking property as defined in HRS § 246-36(1 )(D) and hence is liable for the real property taxes.
We agree that the tax exemption for State-owned property afforded by § 246-36 and the exception provided for in § 246-36(1 )(D) is determined by the issue of whether APCOA is an “owner.”
The pertinent statutory language is as follows:
(1) [P]rovided ... that real property belonging to the State ... shall be taxed on the fee simple value thereof, and private persons shall pay the taxes thereon and shall be deemed the “owners” thereof for the purposes of this chapter, in the following cases:
(D) Property where the occupancy by the tenant for commercial purposes has continued for a period of one year
or more, whether the occupancy has been on a permit, license, month-to-month tenancy, or otherwise, shall be fully taxable to the tenant after the first year of occupancy ....
HRS § 246-36(l)(D) (1976). Stated another way, the determinative questions are first, whether a common-law tenancy with a property interest is a prerequisite to taxation or whether the statute applies to all licensees and permittees; and second, if a property interest is required, whether APCOA has such a property interest.
The conflict between the terms of the statute,
i.e.,
as between the terms “tenant” and “occupancy” which connote possession and interest in land as opposed to “permit” and “license” which imply something less,
cannot in this case be resolved by resort to legislative intent. Legislative history only describes the broad purpose of § 246-36(l)(D) which was “to: (1) render more efficient the administration of the various state tax laws and (2) eliminate some of the inequities inherent in the existing tax structure.” H. Stand. Comm. Rep. No. 871,3d Haw. Leg., 1st Sess.,
reprinted in
House Journal 765 (1965).
Because the legislative history and other extrinsic evidence do not provide enough materials to ascertain the specific legislative intent as to the present problem, we find sufficient ambiguity in § 246-36(1 )(D) to invoke the appropriate rules of statutory construction.
It is well settled in this jurisdiction that the rule of strict construction is applicable in tax cases and that, “ ‘if doubt exists as to the construction of a taxing statute, the doubt should be resolved in favor of the taxpayer.’
” Hawaiian Trust Co. v. Borthwick,
35 Haw. 429, 436 (1940) (quoting
Hassett v. Welch,
303 U.S. 303, 314 (1938)). “[I]t is also equally well established that exemptions from taxation are strictly construed against the taxpayer.”
In re Aloha Motors, Inc.,
56 Haw. 321, 326, 536 P.2d 91, 94 (1975). The statute in question is not
an exemption from taxation but an exception from such an exemption. We hold that a statute which creates an exception to a well-established statutory tax exemption should be construed in favor of the taxpayer where the language creating a tax liability is ambiguous. In other words, we adopt the view of appellant and find that § 246-36(1 )(D) requires some kind of property interest.
In determining tax liability, the substance, not the form of the transaction, governs.
In re Taxes, Kenneth K. Kobayashi,
44 Haw. 584, 358 P.2d 539 (1961). The parties agree that a true service contract does not fall within the ambit of § 246-36(1 )(D). Therefore, if the State’s contract with APCOA is substantively a service contract, then § 246-36(1 )(D) does not apply and the property is exempt.
The lower court found that HRS § 246-36(1 )(D) applies to the agreements between APCOA and the State because of the long-term nature of the agreements and APCOA’s control of the parking structure and employees.
But this conclusion cannot be sustained
in light of our clarification of HRS § 246-36(1 )(D) because APCOA does not have a sufficient property interest in the Honolulu International Airport parking facilities.
Appellee argues that California law, which taxes “possessory interests” in public property, should apply. We do not agree because the structure of the California real property tax laws differs from Hawaii’s. In California, value of realty is based on degree of control; hence, more than one entity potentially could be liable for the tax on a single lot. The tax on Hawaii realty is assessed to the “owner,” a single entity.
Compare
HRS § 246-4 (1976)
with
Cal. Rev. & Tax. Code §§ 2186-2195 (West 1970 & Supp. 1981).
An analysis of the evidence demonstrates that the State is the true “owner” for taxation purposes. The agreement itself allots the State ownership responsibilities such as providing maintenance, security,
and improvement services.
Most significantly, the agreement reserves to the State the right to enter the land and construct any improvements, no matter how major, without permission of APCOA and without regard to the impact such improvements would have on APCOA’s operations.
Furthermore, the intention of the parties governs the meaning of legal instruments in the construction of contracts, In
re Taxes, Aiea Dairy, Ltd.,
46 Haw. 292, 380 P.2d 156 (1963), and the interpretation by the parties of an ambiguous contract controls,
id.
at 306, 380 P.2d at 160. The contracting parties here, APCOA and the State, agree that they intended to execute an operating agreement in which use of the property was an incident thereof.
Cf. Ecija v. Paauhau Sugar Plantation Co.,
26 Haw. 42 (1921) (where the principal object of the contract was labor, the servant was not a tenant and occupancy of a house on employer’s premises was incident to employment).
Alana W. Lau,
Special Deputy Attorney General
(Kevin T. Waka-yama,
Deputy Attorney General, with her on the briefs), for Director of Taxation, State of Hawaii, appellant.
Samuel P. King, Jr.,
Special Deputy Corporation Counsel, for Mayor, City & County of Honolulu, appellee.
In conclusion, we do not find sufficient indicia of a transfer of property interests to sustain taxation under HRS § 246-36. Reversed.