In re Hudson's Bay Company Data Security Incident Consumer Litigation

CourtDistrict Court, S.D. New York
DecidedMay 7, 2019
Docket1:18-cv-08472
StatusUnknown

This text of In re Hudson's Bay Company Data Security Incident Consumer Litigation (In re Hudson's Bay Company Data Security Incident Consumer Litigation) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In re Hudson's Bay Company Data Security Incident Consumer Litigation, (S.D.N.Y. 2019).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -----------------------------------------------------------x ALEXANDRIA RUDOLPH, individually and on behalf of all others similarly situated,

Plaintiff, 18-cv-8472 (PKC)

-against- OPINION AND ORDER

HUDSON’S BAY COMPANY, SAKS FIFTH AVENUE LLC, SAKS & COMPANY LLC, SAKS INCORPORATED and LORD & TAYLOR LLC,

Defendants. -----------------------------------------------------------x

CASTEL, U.S.D.J. In November 2017, plaintiff Alexandria Rudolph used her Visa-issued debit card to make purchases at a Saks OFF 5TH store in Beverly Hills, California. The card was linked to an account that Rudolph maintained at Bank of America. In May 2018, Bank of America notified Rudolph of suspected fraudulent activity on her card and temporarily froze the account. Rudolph incurred no fraudulent charges, her account was soon unfrozen and she quickly obtained a replacement card at a branch location of the bank. The previous month, in April 2018, it was publicly disclosed that a group of hackers had breached the payment-card databases of defendants Saks Fifth Avenue LLC, Saks & Company LLC, Saks Incorporated and Lord & Taylor LLC, all of which are owned by a parent company, defendant Hudson’s Bay Company (“Hudson’s”). The breach was limited to the names and account numbers of customer credit and debit cards. There is no allegation that hackers accessed other types of information, like social security numbers, site passwords, birth dates or contact information. Rudolph now brings this putative class action asserting state law claims directed to the breach of her debit-card data. According to the Complaint, Rudolph is at a substantially increased risk of future fraud or identity theft due to hackers’ possession of her card data, and she has a continuing interest in protecting that data from misuse. Rudolph also asserts that she was

injured due to the expenditure of time in dealing with the breach and obtaining a new debit card, as well as the out-of-pocket expense of the gasoline that was needed to drive 25 miles to a Bank of America branch when she obtained the new card. Defendants move to dismiss the Second Amended Complaint (the “Complaint”) for failure to allege subject matter jurisdiction and failure to state a claim, pursuant to Rules 12(b)(1) and 12(b)(6), Fed. R. Civ. P. They urge that Rudolph has not adequately alleged an existing injury-in-fact or an actionable risk of future injury, as required to demonstrate Article III standing. They argue that Rudolph has described a data breach limited to the name and account number of a since-canceled debit card, which does not plausibly put her at risk of future injury. Defendants further contend that Rudolph has not adequately alleged why the mitigation and

monitoring efforts that she undertook upon learning of the breach were reasonable and necessary; they note that her bank immediately canceled the debit card and no fraudulent were charges incurred. Courts, including the Second Circuit, have looked to the facts surrounding a data breach when deciding whether a complaint adequately alleges a risk of future injury and the plaintiff’s claim for compensable mitigation expenses. See, e.g., Whalen v. Michaels Stores, Inc., 689 Fed. App’x 89, 90 (2d Cir. 2017) (summary order). For the reasons that will be explained, the Court concludes that the Complaint has failed to allege that Rudolph is at a substantial risk of future injury. However, the time and expense that she expended in order to obtain a replacement debit card are sufficient to satisfy the “low threshold” required to allege injury-in-fact and demonstrate Article III standing. See John v. Whole Foods Mkt. Grp., Inc., 858 F.3d 732, 736 (2d Cir. 2017). Defendants’ motion to dismiss pursuant to Rule 12(b)(6) is granted as to

Rudolph’s claim for negligence per se, her claim under the Declaratory Judgment Act, her claim under Mississippi’s consumer-protection statute, and her notice-based claim under California’s Customer Records Act, but is otherwise denied. DISCUSSION. A. The Breach of Customer Data at Hudson’s Stores. On March 28, 2018, a hacking group variously known as “JokerStash” or “Fin7” announced that it had successfully gained unauthorized access to the data of more than five million credit and debit cards in the possession of an unnamed corporation. (Compl’t ¶ 2.) On April 1, 2018, a cyber-threat research group called Gemini Advisory (“Gemini”) reported that the data was stolen from defendant Hudson’s, the parent company of the defendant retailers in

this case. (Compl’t ¶ 3.) Gemini stated that the hack took place in the retailers’ point-of-sale (“POS”) systems. (Compl’t ¶ 4.) POS systems store data from the magnetic strip of a credit or debit card, including the cardholder’s name, the card’s expiration date and its security code. (Compl’t ¶ 4.) The Complaint alleges that the breach went undetected for nearly a year, and that defendants learned of the breach only after it was announced by Gemini. (Compl’t ¶ 83.) Following Gemini’s report, Hudson’s confirmed that hackers had gain unauthorized access to data held by that certain of its Saks and Lord & Taylor stores in North America. (Compl’t ¶ 6.) According to the Complaint, the defendants’ inadequate security measures contributed to the breach, as it was widely known across the retail industry and within Hudson’s itself that POS systems were vulnerable to malicious hacking. (Compl’t ¶¶ 13-16, 56- 66, 98.) For example, in the months before the JokerStash/Fin7 breach, a news report stated that personal data for tens of thousands of Saks Fifth Avenue customers was available online.

(Compl’t ¶ 76.) The Complaint also alleges that defendants failed to comply with FTC guidance and industry best practices on data security. (Compl’t ¶¶ 67-74, 99-100.) B. The Effect of the Data Breach on Plaintiff Rudolph. On November 23, 2017, Rudolph used a Visa-issued debit card to purchase items at a Saks OFF 5th retail store in Beverly Hills, California. (Compl’t ¶ 21.) On May 18, 2018, Bank of America notified Rudolph of suspected fraudulent activity on the same debit card, and froze Rudolph’s account. (Compl’t ¶ 22.) According to the Complaint, Rudolph spent approximately 20 minutes on the phone with Bank of America before driving 25 miles to visit a branch in person so that she could obtain a new debit card. (Compl’t ¶ 22.) The Complaint describes approximately four hours of

activity undertaken by Rudolph to obtain a new debit card, review her account records and update her payment information with retailers, plus an additional “several hours” of reviewing financial statements for suspicious charges. (Compl’t ¶ 22.) The Complaint also alleges that Rudolph incurred approximately $4.68 in gasoline costs to drive to the bank. (Compl’t ¶ 22.) The Complaint lists injuries that Rudolph claims as a result of the data breach. (Compl’t ¶¶ 25-27, 101.) They include imminent and impending injury arising from the increased risk of future fraud and identity theft stemming from the data breach; the time and money lost in obtaining a new debit card and dealing with the data breach; the purchase of items that she would not have bought had she known defendants lacked adequate data-security practices; and the “diminution in the value of her Customer Data.” (Compl’t ¶¶ 25-27, 101.) The Complaint states that defendants’ failure to secure customer data has had “severe” ramifications, and that identity theft broadly can lead to a variety of frauds, including wrongful bank-account access, immigration fraud or obtaining a fake driver’s license. (Compl’t ¶¶ 88-92.)

C. Procedural History. This action was originally filed in the Central District of California and was transferred to this District in September 2018. (Docket # 1, 46.) Subject matter jurisdiction is premised on the Class Action Fairness Act, 28 U.S.C.

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In re Hudson's Bay Company Data Security Incident Consumer Litigation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-hudsons-bay-company-data-security-incident-consumer-litigation-nysd-2019.