IN RE: GE/CBPS DATA BREACH LITIGATION

CourtDistrict Court, S.D. New York
DecidedAugust 4, 2021
Docket1:20-cv-02903
StatusUnknown

This text of IN RE: GE/CBPS DATA BREACH LITIGATION (IN RE: GE/CBPS DATA BREACH LITIGATION) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
IN RE: GE/CBPS DATA BREACH LITIGATION, (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK In re 20 Civ. 2903 (KPF) GE/CBPS DATA BREACH LITIGATION OPINION AND ORDER

KATHERINE POLK FAILLA, District Judge: A breach in early 2020 (the “Data Breach”) of an email account maintained by Defendant Canon Business Process Services, Inc. (“Canon”) resulted in an unauthorized third party gaining access to personally identifiable information (“PII”) of current and former employees of Defendant

General Electric Company (“GE,” and collectively with Canon, “Defendants”) and their beneficiaries. Canon maintained this information as a provider of business process and document management services to GE. Plaintiff Steven Fowler (“Plaintiff” or “Fowler”), a former GE employee, then brought suit against Defendants on behalf of himself and all others similarly situated, seeking redress for harms they allegedly have suffered and are at risk of suffering in the future as a result of the Data Breach. Defendants have moved to dismiss the

Consolidated Class Action Complaint for lack of subject matter jurisdiction and failure to state a claim upon which relief may be granted. For the reasons set forth herein, the Court grants Defendants’ motion in part and denies it in part. BACKGROUND1 A. Factual Background 1. The Parties Plaintiff Steven Fowler is a citizen of the State of Kentucky. (Compl. ¶ 21). He is a former employee of Defendant GE. (Id.). While employed at GE,

Fowler was required to provide sensitive personal information to GE. (Id.). On or about March 20, 2020, GE notified Fowler that his PII had been compromised in the Data Breach. (Id.). Defendant GE is a New York corporation with its headquarters in Boston, Massachusetts. (Compl. ¶ 22). Defendant Canon is a Delaware corporation with its principal place of business in the State and City of New York. (Id. at ¶ 23).

1 This Opinion draws its facts primarily from the well-pleaded allegations of the Consolidated Class Action Complaint (“Complaint” or “Compl.” (Dkt. #40)). The Court also considers the Declaration of James Allen in Support of Defendants’ Motion to Dismiss (“Allen Decl.” (Dkt. #59)), the Declaration of Steven Fowler in Opposition to Defendants’ Motion to Dismiss (“Fowler Decl.” (Dkt. #64-3)), and several documents incorporated by reference in the Complaint and publicly available on GE’s website, including a policy document called “The Spirit and the Letter,” available at https://www.ge.com/in/sites/www.ge.com.in/files/TheSpirit&TheLetter.pdf (last accessed August 2, 2021). Because Defendants move for dismissal under Federal Rule of Civil Procedure 12(b)(1) for lack of standing on the part of Plaintiff Fowler, the Court may also refer to evidence outside the pleadings to determine its subject matter jurisdiction. See Libertarian Party of Erie Cty. v. Cuomo, 970 F.3d 106, 120-21 (2d Cir. 2020), cert. denied sub nom. Libertarian Party v. Cuomo, — S. Ct. — , 2021 WL 2519117 (June 21, 2021); Makarova v. United States, 201 F.3d 110, 113 (2d Cir. 2000). For ease of reference, the Court refers to Defendants’ Memorandum of Law in Support of Defendants’ Motion to Dismiss the Consolidated Class Action Complaint as “Def. Br.” (Dkt. #58); to Plaintiff’s Memorandum of Law in Opposition to Defendants’ Motion as “Pl. Opp.” (Dkt. #64); and to Defendants’ Reply Memorandum of Law as “Def. Reply” (Dkt. #65). 2. GE’s Data Collection and Protection Policies As a condition of employment, GE collects and maintains personal and financial information about its employees and their dependents or other beneficiaries. (Compl. ¶ 27). Among the types of information collected are

“employment data obtained in the context of an employment relationship” and “any information relating to a directly or indirectly identifiable person,” including “name, address, email, phone, national identifier, and credit card number.” (Id.). GE has written and publicly distributed several policy documents that touch on privacy and information security. On its website, GE advertises that it “respects the privacy rights of individuals and is committed to handling Personal Information responsibly, in accordance with applicable law … and

GE’s Commitment to the Protection of Personal Information[.]” (Compl. ¶ 30). In its Commitment to the Protection of Personal Information, GE states: GE strives to protect Personal Information with appropriate technical and organizational measures to ensure its integrity, confidentiality, security and availability. GE will inform individuals of a security breach affecting their GE Personal Information that could pose a high risk to their individual rights and freedoms. In accordance with applicable law, GE will provide reasonable assistance to Customers, where GE is a processor, to ensure the security of their processing and will inform GE Customers of a security breach of GE Customer Personal Information as required under such laws.

(Id. at ¶ 31). GE also addresses its handling of PII in its Employment Data Protection Standards and in a policy document called “The Spirit & The Letter.” (Id. at ¶¶ 33-37). The Employment Data Protection Standards address in greater detail measures GE takes to protect PII, including measures related to equipment and information security, access security, and training. (Id. at ¶ 37). “The Spirit & The Letter” instructs employees in best practices for

limiting access to GE information to authorized individuals and preventing unauthorized access, disclosure, or destruction. (Id. at ¶ 39). It also provides that “non-controlled affiliates should be encouraged to adopt and follow GE compliance policies.” (The Spirit & The Letter at 2). 3. The Data Breach and Its Consequences GE contracts with Canon to process documents relating to current and former GE employees and their beneficiaries. (Compl. ¶ 41). On March 20, 2020, GE issued a data breach notice stating that in February 2020, one of Canon’s employee email accounts had been breached by an unauthorized

party. (Id. at ¶ 43). The notice states: We were notified on February 28, 2020 that Canon had determined that, between approximately February 3- 14, 2020, an unauthorized party gained access to an email account that contained documents of certain GE employees, former employees and beneficiaries entitled to benefits that were maintained on Canon’s systems…. Canon has indicated that the affected documents, which contained certain personal information, were uploaded by or for GE employees, former employees and beneficiaries entitled to benefits in connection with Canon’s workflow routing service. The relevant personal information, which was contained in documents such as direct deposit forms, driver’s licenses, passports, birth certificates, marriage certificates, death certificates, medical child support orders, tax withholding forms, beneficiary designation forms and applications for benefits such as retirement, severance and death benefits with related forms and documents, may have included names, addresses, Social Security numbers, driver’s license numbers, bank account numbers, passport numbers, dates of birth, and other information contained in the relevant forms.

(Id. at ¶ 44). Analysis by members of the public suggested that the Data Breach was the result of a “standard credential phishing attack or due to credential reuse on another site.” (Id. at ¶ 46). Canon determined that, as a result of the Data Breach, unauthorized persons may have obtained Fowler’s name, employee identification number, home address, phone number, and email address. (Allen Decl. ¶ 6). After the Data Breach, Fowler received phishing and scam emails to his personal email address, and phishing and scam phone calls to his personal phone number.

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IN RE: GE/CBPS DATA BREACH LITIGATION, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-gecbps-data-breach-litigation-nysd-2021.