In re Disciplinary Proceeding Against Petersen

Washington Supreme Court·Decided July 3, 2014·No. 88513-3·Published

Opinion

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DATE 1\1\ Q 3 2014 =ttw hMvif .~ . ~ Cle:JUimt:ll

IN THE SUPREME COURT OF THE STATE OF WASHINGTON

IN THE MATTER OF THE ) DISCIPLINARY PROCEEDING ) AGAINST: ) ) No. 88513-3 Lori A. Petersen, ) Certified Professional ) En Bane Guardian No. 9713, ) ) Petitioner. ) Filed JUL 0 3 2014 _______________ ____.) .

GONZALEZ, J.---The Certified Professional Guardianship Board (Board) has

asked us to suspend guardian Lori Petersen for actions stemming from her

guardianship ofD.S. and J.S. Petersen contends that this sanction is improper and

suggests the Board has run afoul of separation of powers principles, violated the

appearance of fairness doctrine, impermissibly lowered the evidentiary standard,

and failed to consider the proportionality of the sanction. We agree with Petersen

as to her last contention. She has questioned, albeit obliquely, the proportionality

of the sanction, and so the Board should have considered the sanction's magnitude In re Petersen, No. 88513-3

relative to those imposed in other cases. Accordingly, we remand to the Board to

conduct a consistency analysis pursuant to its internal regulations and this opinion.

FACTS AND PROCEDURAL HISTORY

Petersen has been a certified professional guardian since 2001. She owns

and operates Empire Care and Guardianship, a large agency serving over 60 wards.

She served on the Board from 2003 until 2009 and sat on the Standards of Practice

Committee (SOPC). 1 From December 2009 until April 2010, the Board received a

number of grievances and complaints regarding Petersen's treatment of three

wards who were all, at one point, housed at Peterson Place, an adult family home.

Following protocol, the SOPC opened files for each grievance and informed

Petersen that an investigation would be forthcoming.

According to Petersen, Commissioner Valente, who was the chair of the

SOPC and had served on the Board with Petersen, 2 encouraged the SOPC to

conduct a factual inquest to see if the charges were substantiated. Though the

1 Among other duties, the SOPC reviews grievances that have been filed with the Board. Certified Prof'l Guardianship Bd. (CPGB) Program Rules 506.1 (Disciplinary Regulation (DR) 506.1). For electronic access to current DRs, see note 3, infra. When examining a grievance, the SOPC can (1) request further information from the Administrative Office ofthe Courts (AOC), (2) dismiss the grievance, (3) request that the board file a formal complaint, (4) request that the Board enter into an agreement regarding discipline, or (5) direct that AOC contact the professional guardian to discuss a minor disciplinary issue. !d. The SOPC may also "direct AOC to obtain the statement of any person believed to have information relevant to the grievance." DR 506.1.1. 2 Petersen believes her confrontational relationship with Commissioner Valente during her tenure on the Board precipitated his actions. Opening Br. of Lori Petersen at 30-31. 2 In re Petersen, No. 88513-3

record is silent on this point, presumably the SOPC agreed because Commissioner

Valente conducted an inquest hearing in his courtroom on July 15, 2010. At this

hearing, Petersen was sworn in, was represented by counsel, and was given the

opportunity to present testimony and offer evidence. Commissioner Valente also

questioned Petersen at length with no objections from Petersen's attorney. As a

result of these hearings, Commissioner Valente composed several written opinion

letters that he sent to Petersen and others involved in the proceeding. To the

Board, he recommended that a complaint be filed. The Board agreed and served

Petersen with a complaint on Apri125, 2012. In it, the Board charged Petersen

with violating nine different standards of practice (SOPs). 3 Petersen filed a timely

answer that denied all the allegations and set out affirmative defenses. Petersen

also sought to have the complaint dismissed with prejudice and to be reimbursed

for costs and attorney's fees. When attempts to reach an agreed settlement failed,

the Board served Petersen with a notice of hearing.

Two and a half days of hearings were held in late October 2012 before

Hearing Officer Roderick Simmons. Each side was allowed to submit briefing.

The Board presented seven witnesses, and Petersen called four, including herself,

3 The SOPs have been renumbered since this action began. Because the CPGB Guardianship Program Rules ch. 400 (SOPs) are not available under the former codification, we cite the current numeration as long as the substance of the standard has remained substantially the same. In cases where the standards have been amended, they are cited as former SOP and a footnote with the text of the standard is provided. Current SOPs and DRs are available at http://www. courts. wa. gov /programs_orgs/Guardian/?fa=guardian. display &fileN ame=rulesindex. 3 In re Petersen, No. 88513-3

to the stand. A joint binder of exhibits was also admitted. The hearing officer

considered all the evidence and testimony and entered findings of fact, conclusions

of law, and a recommendation.

A. Findings Regarding the Guardianship of D.S.

D.S. was an elderly woman who suffered from dementia. She was placed at

Peterson Place when her granddaughter could no longer provide adequate care.

Petersen became D.S.'s guardian in March 2009. In August 2009, D.S.'s

granddaughter asked Heidi Peterson4 to obtain new glasses for D.S. because D.S.

was an avid reader and her old glasses were scratched and broken. Petersen did

not think D.S. needed a new pair but permitted Heidi Peterson to look into the

matter. Heidi Peterson took D.S. to the optometrist for an initial appointment. But

there was no follow up, and the optometrist's office could not reach Petersen. This

resulted in a considerable delay that the Hearing Officer found inexcusable and

unnecessary. Ex. 10, at 830 (Findings ofFact (FF), Conclusions ofLaw (CL), &

Recommendations to Bd. for Action). He determined that Petersen was dismissive

of the need to replace the glasses and that "she exhibited little enthusiasm for

completing the steps necessary to facilitate this activity of daily living that is so

4 Heidi Peterson is the owner of Peterson Place Adult Family Home, where D.S. was living at the time that Petersen was her guardian. 4 In re Petersen, No. 88513-3

enjoyed by D.S." !d. at 829. The hearing officer determined this was a violation

of SOP 402.2 5 and 405.1. 6

In October 2009, Heidi Peterson notified Petersen that D.S. 's physical

condition had worsened and Petersen authorized a trip to the hospital. Petersen

failed to inform D. S. 's family of these events until after the hospitalization began,

which the hearing officer determined to be a violation of SOP 402.2 and 405 .1.

Toward the end of October 2009, Petersen decided to move D.S. from

Peterson Place. Petersen claimed the move was necessary because the facility did

not provide 24-hour nursing care. The hearing officer found that Petersen made

"no showing that any quality of care issues could not have been addressed by

discussion and communication." !d. at 830. Also, the hearing officer found that

Petersen was dismissive of and incommunicative with D.S. 's family members.

Because Petersen did not have justification to move D.S. and because she did not

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