Hyland v. Navient Corporation

CourtCourt of Appeals for the Second Circuit
DecidedSeptember 7, 2022
Docket20-3765-cv (L)
StatusPublished

This text of Hyland v. Navient Corporation (Hyland v. Navient Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the Second Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hyland v. Navient Corporation, (2d Cir. 2022).

Opinion

20-3765-cv (L) Hyland v. Navient Corporation

1 UNITED STATES COURT OF APPEALS 2 FOR THE SECOND CIRCUIT 3 4 August Term, 2021 5 6 (Argued: March 10, 2022 Decided: September 7, 2022) 7 8 Docket Nos. 20-3765-cv, 20-3766-cv 9 10 _____________________________________ 11 12 KATHRYN HYLAND, MELISSA GARCIA, JESSICA SAINT-PAUL, REBECCA 13 SPITLER-LAWSON, MICHELLE MEANS, ELIZABETH KAPLAN, JENNIFER 14 GUTH, MEGAN NOCERINO, ELIZABETH TAYLOR, AND ANTHONY 15 CHURCH, EACH INDIVIDUALLY AND ON BEHALF OF ALL OTHERS 16 SIMILARLY SITUATED, 17 18 Plaintiffs-Appellees, 19 20 v. 21 22 NAVIENT CORPORATION, NAVIENT SOLUTIONS LLC, 23 24 Defendants-Appellees, 25 26 v. 27 28 WILLIAM YEATMAN, RICHARD ESTLE CARSON, III, 29 30 Objectors-Appellants. ∗ 31 _____________________________________ 32 Before: 33 34 SACK, LOHIER, and NARDINI, Circuit Judges. 35

∗ The Clerk of Court is directed to amend the caption to conform to the caption above. 1 In this class action, the United States District Court for the Southern 2 District of New York (Cote, J.) certified a settlement class under Federal Rule of 3 Civil Procedure 23(b)(2), approved a settlement agreement that included a cy 4 pres award to establish a nonprofit that would provide student loan counseling 5 to borrowers, and approved $15,000 in service awards for the named plaintiffs. 6 We conclude that the District Court acted within the bounds of its discretion in 7 making each of these decisions. AFFIRMED. 8 9 CAITLIN J. HALLIGAN (Faith E. Gay, Yelena Konanova, 10 David A. Coon, Max Siegel, on the brief), Selendy & Gay 11 PLLC, New York, NY; Mark Richard, Phillips, Richard 12 & Rind, P.A., Miami, FL, for Plaintiffs-Appellees Kathryn 13 Hyland, Melissa Garcia, Jessica Saint-Paul, Rebecca 14 Spitler-Lawson, Michelle Means, Elizabeth Kaplan, 15 Jennifer Guth, Megan Nocerino, Elizabeth Taylor, and 16 Anthony Church, each individually and on behalf of all 17 others similarly situated. 18 19 Ashley M. Simonsen, Covington & Burling LLP, Los 20 Angeles, CA; Andrew A. Ruffino, Covington & Burling 21 LLP, New York, NY, for Defendants-Appellees Navient 22 Corporation, Navient Solutions, LLC. 23 24 ANNA ST. JOHN, Hamilton Lincoln Law Institute, Center 25 for Class Action Fairness, Washington, DC, for Objector- 26 Appellant William Yeatman. 27 28 ERIC ALAN ISAACSON, Law Office of Eric Alan Isaacson, 29 La Jolla, CA, for Objector-Appellant Richard Estle Carson, 30 III. 31 32 LOHIER, Circuit Judge:

33 This appeal concerns a settlement that a class of public servants negotiated

34 with the loan servicing companies Navient Corporation and Navient Solutions,

2 1 LLC (together, “Navient”). As part of the settlement, Navient agreed to deliver

2 better and more accurate information to borrowers and to contribute a cy pres

3 award of $2.25 million to establish a nonprofit organization that provides

4 counseling to borrowers at all stages of the repayment process. In exchange, the

5 class agreed to release their claims for non-monetary relief, though they retain

6 the right to sue Navient individually for money damages.

7 The United States District Court for the Southern District of New York

8 (Cote, J.) certified a class for settlement purposes under Federal Rule of Civil

9 Procedure 23(b)(2) and approved the settlement as “fair, reasonable, []

10 adequate,” and “in the best interest of the Settlement Class as a whole.” Hyland

11 v. Navient Corp., 18 Civ. 9031, 2020 WL 6554826, at *1 (S.D.N.Y. Oct. 9, 2020).

12 Two objectors now appeal that judgment, arguing that the District Court erred in

13 certifying the class, approving the settlement, and approving service awards of

14 $15,000 to the named plaintiffs. Because we conclude that the District Court did

15 not abuse its discretion in making any of these determinations, we AFFIRM.

16 BACKGROUND

17 In 2007 the federal government created the Public Service Loan

18 Forgiveness program (“PSLF”) to help address the problem of overwhelming

3 1 student debt. See College Cost Reduction and Access Act, Pub. L. No. 110–84,

2 § 401, 121 Stat. 784, 800 (2007). Under PSLF, teachers, social workers, police

3 officers, and others working in public service may have their federal student debt

4 forgiven after 120 qualifying payments. To administer the program, the federal

5 Department of Education contracts with for-profit “servicing companies,”

6 including Navient, which alone services more than $205.9 billion in federal

7 student loans.

8 Navient aims to help borrowers “understand the complex array of federal

9 loan repayment options so they can make informed choices about the plans that

10 are aligned with their financial circumstances and goals.” App’x 35. In October

11 2018, however, a group of public servants who had contacted Navient for help

12 repaying their loans (collectively, “Plaintiffs”) filed a putative class action

13 lawsuit in the Southern District of New York, alleging that Navient had not

14 “liv[ed] up to its obligation to help vulnerable borrowers get on the best possible

15 repayment plan and qualify for PSLF.” App’x 36. They claimed that Navient

16 had “[d]eceived borrowers by [erroneously] informing them PSLF was not

17 available to them,” “[m]isled borrowers by stating they were ‘on track’ for PSLF

18 when in fact their repayment plan did not qualify for PSLF,” and “[a]dvised

4 1 borrowers not to submit paperwork that would verify their employment and

2 other qualifying factors for PSLF.” App’x 37. As a result, according to the

3 Plaintiffs’ amended complaint, borrowers were “denied loan forgiveness at

4 alarming rates, with horrifying effects on the borrowers and their families and

5 communities.” App’x 37.

6 Plaintiffs brought a number of tort and contract claims, as well as claims

7 under state statutes protecting against unfair and deceptive trade practices.

8 Navient’s business practices, they asserted, were largely to blame for their

9 injuries. Plaintiffs alleged that Navient structured employee compensation “to

10 incentivize short calls by rewarding employees for rushing borrowers off the

11 phone, thereby preventing borrowers from receiving full and accurate

12 information about their best repayment options.” App’x 39. They also alleged

13 that Navient’s employees, looking for quick and easy solutions to present on the

14 phone, pushed cash-strapped borrowers to enter loan forbearance, despite the

15 availability of more flexible repayment plans and the fact that forbearance pauses

16 PSLF-qualifying payments and can increase the total amount a borrower

17 ultimately owes. In addition to various sub-classes based on geography,

18 Plaintiffs proposed a nationwide class of public servants who have or had loans

5 1 serviced by Navient and who contacted the company regarding their eligibility

2 for PSLF, as well as a nationwide injunctive class of borrowers who have loans

3 actively serviced by Navient, previously contacted Navient about PSLF

4 eligibility, and intended to contact Navient in the future regarding PSLF

5 eligibility.

6 Navient moved to dismiss the amended complaint under Federal Rule of

7 Civil Procedure 12(b)(6) for failure to state a claim, which the District Court

8 (Cote, J.) granted in part, dismissing all claims except “the claim brought under

9 New York’s General Business Law Section 349,” App’x 160, which prohibits

10 “deceptive acts or practices in the conduct of any business . . . or in the

11 furnishing of any service” in the state, App’x 154. At a hearing in July 2019

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Hyland v. Navient Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hyland-v-navient-corporation-ca2-2022.